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STRATEGIC INNOVATION ANALYSIS for A NEWLY MERGED ENTITY
OCTOBER 23, 2013

STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

1
Created by
Noam Bernstein
http://www.linkedin.com/pub/noam-bernstein/1/ab0/651
https://www.vizify.com/noam-bernstein

Enjoy!

STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

2
http://www.forbes.com/sites/forbesleadershipforum/2013/09/04/microsoftand-nokia-a-marriage-made-in-hell/

http://www.forbes.com/sites/nigamarora/2013/09/04/why-microsoftwas-not-stupid-to-buy-nokias-phones/

http://www.zdnet.com/microsofts-nokia-acquisition-it-was-double-down-or-quit-7000020161/

http://www.microsoft.com/en-us/default.aspx
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

3
Where should
Innovation Exercise
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

play to win?
4
Size

Capital Needed

To sift through hype & rumor, data driven frameworks synthesizing external
opportunity with internal capabilities & assets should be applied

?
Time

Opportunity trends
(size & time)

Innovation Exercise
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

Core
Microsoft
Core

Far out

Assets filter
(customers, channels, knowhow)

Time to ROI

Capital filter
(advantage)

5
Fit to Microsoft Customer

Customers

Innovation Exercise
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

Fit to Nokia

Fit to Nokia Channels

Fit to Nokia Customers

Customers are today, more than ever, at center; channels & regions are still very
real, hard won assets; these criteria help filter & focus where to innovate

Fit to Microsoft Channels

Channels

Fit to Microsoft

Geographies

6
Microsoft remains a multi-product powerhouse brand in homes & offices
of millions of users worldwide, despite recent devices & performance

http://www.forbes.com/companies/microsoft/

Innovation Exercise
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

7
Microsoft led early on in the computer software services arena;
Today it competes with giants in many arenas; Apple & Google are strongest

1990-today
Microsoft
Apple
Google

2008 -today

https://www.google.com/finance

STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

8
Microsoft’s sheer scale affords it patience towards a longer term horizon;
Today a mere 3.1% of market, Windows Phone is expected to reach 10.2% in 2017

Today, 8.7 million Windows Phone smart phones make 3.1%

In 2017, Windows Phone is forecast to reach 10.2%
http://b-i.forbesimg.com/chuckjones/files/2013/08/IDC-Windows-smartphone-vendors-June-2013-qtr.png

Innovation Exercise
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

9
Nokia, pioneer of cellular phones, failed to identify the smart phone revolution;
No longer leader, Nokia still hold major market share in many global markets

http://www.forbes.com/companies/nokia/

Innovation Exercise
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

http://allaboutwindowsphone.com/images/news/misc/q113finan.png

10
Nonetheless, and far from US hype, the Lumia smart phone sold 61.9 million units
(a feat few companies worldwide are capable of)

Innovation Exercise
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

http://www.engadget.com/2013/04/18/nokia-hits-7-7-billion-in-revenue-for-q1-2013-with-5-8-million/ 11
Heritage, capabilities, assets; driven by a strong user-centered DNA,
Nokia’s distinct design & color identity, is produced, distributed & sold worldwide

Innovation Exercise
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

12
The Lumia+Windows Phone collaboration represents a fraction of the potential;
Smart combinations range over products, services, users, channels & regions
Windows
Store

Windows
Windows Explorer
Outlook.com

Internet Explorer

SkyDrive
Kinnect

Yammer

Skype
xBox
(Live/360)

Office
(Business)

Innovation Exercise
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

Business
Channel

Bing
MSN

Lumia
Smart
Phones

Windows
Phone/
Mobile

Azure
(Business)

50% market
Nokia
share of
BetaLabs
feature
“Here” Apps
phones

Design
Identity
Global User
research
Global
Distribution

Handset
& Hardware
design
Low cost
Nokia Networks
Manufacturing

Nokia Equipment

13
With such a broad portfolio of products, assets & capabilities to work with,
an external industry & trend hypothesis is a more pragmatic focus method

External need hypothesis

Internal focus filter

Best Innovation Areas

Products Assets
& Capabilities

Industry
Analysis

1

Trends

“What they CAN do,
BETTER”

“What SHOULD be done”

3

2

Products, Assets
& Capabilities
Innovation Exercise
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

14
To be at the right place at the right time
should synchronize offerings to users & channels, “on trend”
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN
Macroeconomics, technology & culture are interacting,
impacting consumption around the world, and the way companies support it

Macro-economic
crisis

Millenials
(& digital natives)

Innovation Exercise
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

The “long tail”

Emerging
economies

Frugal
Innovation

16
Within and near Microsoft’s activity areas, expressions of macro trends
pose early signs of potential nascent categories & risky maturing markets

Smartphone
commoditizing

Consumerization
of Business IT

Innovation Exercise
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

Big Data hedging
(search social & location)

Internet of Things

Augmented
Reality

17
Lumia

Smart
phones

?
Time

Opportunity trends
(size & time)

Innovation Exercise
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

Nokia
Others

Need
New

Core
Core
Microsoft
Microsoft
Core

Far out

Assets filter
(customers, channels, knowhow)

Capital Needed

Size

Growing trends attract everyone; however for Microsoft, longer term horizons,
requiring larger capital, will filter out & beat constrained competition

Other can do
too

Expensive &
long term

Others can do
faster

Too risky

Time to ROI

Capital filter
(advantage)

18
Fit to Microsoft Customer

Customers

Innovation Exercise
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

Fit to Nokia

Fit to Nokia Channels

Fit to Nokia Customers

Leveraging Nokia’s user-centered approach, on Microoft’s huge business &
consumer user base, through existing channels, in best regions

Fit to Microsoft Channels

Channels

Winners

Forget
about it

Fit to Microsoft

Geographies

19
Strategically recommending that Microsoft pair internal strengths & assets
to growing long term external trends, avoiding weaknesses

Focus

Avoid

When?

longer-term macro trend targets

short term ‘sprints’

Where?

growing, value add markets,
through owned channels

commoditized markets

How?

leveraging scale & capital

arenas where small can win

What?

integrated solutions
software + hardware

look beyond smart phones

Who?

future business workers

more of the same

STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

20
While preparing to capture larger cycle patterns, Microsoft should remember to
tactically leverage waning markets, such as non-smart phones, to the fullest

http://www.blogcdn.com/www.engadget.com/media/2013/04/idc-smartphones-featurephones-04-26-13-02.jpg 21
Innovation Exercise
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN
To create “own-able” tech platforms & new categories, the best innovation areas
cluster large scale HW&SW integration at low cost with global distribution,
Frugal Innovation

Microsoft Cloud

Internet of Things

Nokia hardware

Cloud enabled Things
Innovation Exercise
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

Consumerization of IT Emerging economies

Business cloud

Nokia hardware

IT-Net of Business Things

HW Product & Users

Millenials

Augmented Reality

‘Here’ by Nokia

Augmented Reality Things
22
Nokia, ‘Internet of Things’ & ‘Transplantable Tech’ are self-disrupt opportunities;
Microsoft can recreate itself – software & hardware with a ‘twist’

Things
Atoms
Senses
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN

23
STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN
INNOVATION EXERCISE

24

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MicrosoftNokia - Strategic Innovation for the newly merged entity - by Noam Bernstein

  • 1. STRATEGIC INNOVATION ANALYSIS for A NEWLY MERGED ENTITY OCTOBER 23, 2013 STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN 1
  • 4. Where should Innovation Exercise STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN play to win? 4
  • 5. Size Capital Needed To sift through hype & rumor, data driven frameworks synthesizing external opportunity with internal capabilities & assets should be applied ? Time Opportunity trends (size & time) Innovation Exercise STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN Core Microsoft Core Far out Assets filter (customers, channels, knowhow) Time to ROI Capital filter (advantage) 5
  • 6. Fit to Microsoft Customer Customers Innovation Exercise STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN Fit to Nokia Fit to Nokia Channels Fit to Nokia Customers Customers are today, more than ever, at center; channels & regions are still very real, hard won assets; these criteria help filter & focus where to innovate Fit to Microsoft Channels Channels Fit to Microsoft Geographies 6
  • 7. Microsoft remains a multi-product powerhouse brand in homes & offices of millions of users worldwide, despite recent devices & performance http://www.forbes.com/companies/microsoft/ Innovation Exercise STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN 7
  • 8. Microsoft led early on in the computer software services arena; Today it competes with giants in many arenas; Apple & Google are strongest 1990-today Microsoft Apple Google 2008 -today https://www.google.com/finance STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN 8
  • 9. Microsoft’s sheer scale affords it patience towards a longer term horizon; Today a mere 3.1% of market, Windows Phone is expected to reach 10.2% in 2017 Today, 8.7 million Windows Phone smart phones make 3.1% In 2017, Windows Phone is forecast to reach 10.2% http://b-i.forbesimg.com/chuckjones/files/2013/08/IDC-Windows-smartphone-vendors-June-2013-qtr.png Innovation Exercise STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN 9
  • 10. Nokia, pioneer of cellular phones, failed to identify the smart phone revolution; No longer leader, Nokia still hold major market share in many global markets http://www.forbes.com/companies/nokia/ Innovation Exercise STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN http://allaboutwindowsphone.com/images/news/misc/q113finan.png 10
  • 11. Nonetheless, and far from US hype, the Lumia smart phone sold 61.9 million units (a feat few companies worldwide are capable of) Innovation Exercise STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN http://www.engadget.com/2013/04/18/nokia-hits-7-7-billion-in-revenue-for-q1-2013-with-5-8-million/ 11
  • 12. Heritage, capabilities, assets; driven by a strong user-centered DNA, Nokia’s distinct design & color identity, is produced, distributed & sold worldwide Innovation Exercise STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN 12
  • 13. The Lumia+Windows Phone collaboration represents a fraction of the potential; Smart combinations range over products, services, users, channels & regions Windows Store Windows Windows Explorer Outlook.com Internet Explorer SkyDrive Kinnect Yammer Skype xBox (Live/360) Office (Business) Innovation Exercise STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN Business Channel Bing MSN Lumia Smart Phones Windows Phone/ Mobile Azure (Business) 50% market Nokia share of BetaLabs feature “Here” Apps phones Design Identity Global User research Global Distribution Handset & Hardware design Low cost Nokia Networks Manufacturing Nokia Equipment 13
  • 14. With such a broad portfolio of products, assets & capabilities to work with, an external industry & trend hypothesis is a more pragmatic focus method External need hypothesis Internal focus filter Best Innovation Areas Products Assets & Capabilities Industry Analysis 1 Trends “What they CAN do, BETTER” “What SHOULD be done” 3 2 Products, Assets & Capabilities Innovation Exercise STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN 14
  • 15. To be at the right place at the right time should synchronize offerings to users & channels, “on trend” STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN
  • 16. Macroeconomics, technology & culture are interacting, impacting consumption around the world, and the way companies support it Macro-economic crisis Millenials (& digital natives) Innovation Exercise STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN The “long tail” Emerging economies Frugal Innovation 16
  • 17. Within and near Microsoft’s activity areas, expressions of macro trends pose early signs of potential nascent categories & risky maturing markets Smartphone commoditizing Consumerization of Business IT Innovation Exercise STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN Big Data hedging (search social & location) Internet of Things Augmented Reality 17
  • 18. Lumia Smart phones ? Time Opportunity trends (size & time) Innovation Exercise STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN Nokia Others Need New Core Core Microsoft Microsoft Core Far out Assets filter (customers, channels, knowhow) Capital Needed Size Growing trends attract everyone; however for Microsoft, longer term horizons, requiring larger capital, will filter out & beat constrained competition Other can do too Expensive & long term Others can do faster Too risky Time to ROI Capital filter (advantage) 18
  • 19. Fit to Microsoft Customer Customers Innovation Exercise STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN Fit to Nokia Fit to Nokia Channels Fit to Nokia Customers Leveraging Nokia’s user-centered approach, on Microoft’s huge business & consumer user base, through existing channels, in best regions Fit to Microsoft Channels Channels Winners Forget about it Fit to Microsoft Geographies 19
  • 20. Strategically recommending that Microsoft pair internal strengths & assets to growing long term external trends, avoiding weaknesses Focus Avoid When? longer-term macro trend targets short term ‘sprints’ Where? growing, value add markets, through owned channels commoditized markets How? leveraging scale & capital arenas where small can win What? integrated solutions software + hardware look beyond smart phones Who? future business workers more of the same STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN 20
  • 21. While preparing to capture larger cycle patterns, Microsoft should remember to tactically leverage waning markets, such as non-smart phones, to the fullest http://www.blogcdn.com/www.engadget.com/media/2013/04/idc-smartphones-featurephones-04-26-13-02.jpg 21 Innovation Exercise STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN
  • 22. To create “own-able” tech platforms & new categories, the best innovation areas cluster large scale HW&SW integration at low cost with global distribution, Frugal Innovation Microsoft Cloud Internet of Things Nokia hardware Cloud enabled Things Innovation Exercise STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN Consumerization of IT Emerging economies Business cloud Nokia hardware IT-Net of Business Things HW Product & Users Millenials Augmented Reality ‘Here’ by Nokia Augmented Reality Things 22
  • 23. Nokia, ‘Internet of Things’ & ‘Transplantable Tech’ are self-disrupt opportunities; Microsoft can recreate itself – software & hardware with a ‘twist’ Things Atoms Senses STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN 23
  • 24. STRATEGIC INNOVATION EXERCISE – NOAM BERNSTEIN INNOVATION EXERCISE 24