Founded in 1989, Noble Systems has become a global leader in customer contact technology, used by tens of thousands of agents to manage millions of calls on a daily basis. Take a look at this overview to learn how Noble's award-winning unified communications, workforce management, and analytics solutions help organizations of all sizes direct their contact center activities and optimize their resources.

2. A global leader in customer contact
technology.
Every day, Noble Systems solutions are used at 4,000+ client
sites, by tens of thousands of agents, to manage millions of
customer calls.
Noble Systems worldwide headquarters are in Atlanta, USA, with
regional headquarters in the Americas, APAC and EMEA.
Founded in 1989, Noble Systems offers companies the advantages
of award-winning contact center solutions, extensive business
experience, global reach, financial strength, and a commitment to
building client relationships.
www.noblesystems.com

3. Flexible contact center solutions, tailored
to meet each client’s unique business needs.
Noble’s award-winning platform of ACD, predictive dialing, unified
call processing, and multi-channel communications systems
are designed for small, mid-size, and enterprise-level organizations to
direct their contact center activities.
Our Analytics and WFM tools add further value by turning big data
into revenue, providing intelligence to build campaign strategies and
schedule resources.
“Noble Systems excels in many areas, including responsiveness to
customer needs, providing value-added services ensuring better
ROI and product life cycle cost benefits for customers...”
www.noblesystems.com
- Frost & Sullivan

4. Customization
& I n t e g r a t i o n
Our integrated platforms feature open
designs, providing extensive integration
and data exchange options, as well
as compatibility with existing systems.
Noble protects your infrastructure investment by working within
your operating environment, rather than requiring you to change
your business processes.
www.noblesystems.com

5. Scalable
S o l u t i o n s
Noble Systems offers convenient,
affordable upgrade paths in a selection
of configurations, including CPE,
CaaS, or hybrid premise/cloud options.
Our systems are designed to grow with you, allowing you to add
seats or functionality and to respond to new business opportunities
quickly, without sacrificing your current
technology investments.
www.noblesystems.com

6. Top Quality
C l i e n t S e r v i c e s
No product stands alone, and support is an
essential requirement for mission critical
enterprise applications like communications
and business process solutions.
Our expert Client Services Team of consulting, implementation,
training and technical professionals are dedicated to delivering
first-class services to help you maximize your daily
operations and your investment in our solutions.
www.noblesystems.com

7. Noble® Contact Center Technology Solutions
Whatever your business needs or size, our portfolio of premise and cloud-based
solutions offer the right fit for your contact center to improve productivity, reduce
costs, increase performance and grow your company.
• Quality Assurance and Analytics
• Workforce Optimization
• Data Security and
Compliance
• Inbound, Outbound and Blended
Multi-channel Communications
• Advanced Campaign Management
• Agent Desktop and Script
Development
• Resource Management and
Program Administration
• Performance Monitoring
and Reporting
www.noblesystems.com

8. +1 404. 851.1331 info@noblesystems. com
www.noblesystems.com