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SALES 4 STARTUPS

RAMESH VENKATESWARAN
8 March 2014
1

Ramesh Venkateswaran
CURRENT ENVIRONMENT – CHANGING
THE PLAN TODAY
MARKET
THE PLAN PLACE
• Some
Competition basics of selling

• Speakers –
• Global competition key sales lessons
•Panel discussion
• Shorter Product life cycles
• Q & A and
• Blurred boundaries –
• product alternates and technologies eg. Steel/
• Wrap up
Al /paper/plastics / paper …..
0108
2
WHY DO ORGANISATIONS EXIST ?
WHAT IS SELLING ALL ABOUT ?

WHY AND WHEN PEOPLE BUY
AND WHAT ARE THEY REALLY BUYING ?
June 08

3

Ramesh Venkateswaran
THE CURRENT SCENE IN THE FLAT WORLD


Globalization – no boundaries



Basic products - identical



Commodities are technologized ; technologies are commoditized



Communication



Awareness and education levels



Changes in attitudes , expectations – promiscuous

4

Ramesh Venkateswaran
WHY DO ORGANISATIONS EXIST ?
WHAT IS SELLING ALL ABOUT ?

WHY AND WHEN PEOPLE BUY
AND WHAT ARE THEY REALLY BUYING ?
June 08

5

Ramesh Venkateswaran
SOME THOUGHTS ON SALES

• Concept
•Selling
• Value
• Price
6

Ramesh Venkateswaran
What is my product ?
What is it supposed to do ?

Basic requirement for selling – need ?

June 08

7

Ramesh Venkateswaran
THE CONCEPT

June 08

8

Ramesh Venkateswaran
THE CONCEPT

• Why
• What
• How
• For Whom

June 08

9

Ramesh Venkateswaran
Possible situations for offering

June 08

10

Ramesh Venkateswaran
June 08

11

Ramesh Venkateswaran
A more convenient shopping experience than crowded
big box stores where the staff routinely ignored
customers.
…. The company’s ability to personalize a version of the
website for each shopper based on his or her previous
purchases.

……. Everyone would one day use the Internet at high
speeds , not over screeching dial up modems and that the
infinite shelf space of the Web would enable the
fulfillment of the merchandiser’s dream of the everything
store – a store with infinite selection
The Everything Store : Brad Stone
The EverythingStore : Brad Stone - p 41
Every time a new feature or product was proposed,
he ( Jeff Bezos ) decreed that the narrative should
take the shape of a mock press release.
The goal was to get employees to distill a pitch into
its purest essence, to start from something the
customer might see.
Bezos didn’t believe that anyone could make a good
decision about a feature or product without knowing
precisely how it would be communicated to the world
and what the hallowed customer would make of it.
The Everything Store : Brad Stone
The EverythingStore : Brad Stone - p 176
THE CHANGING ENVIRONMENT
Today tech companies are becoming like other
enterprises
While

Other enterprises are becoming more tech
enabled and dependent
Ex:
Need to understand implications of the
adoption / diffusion cycle both from point of
view of product and market / buyers
Addidas I - Microprocessors
• 5 million calculations per second
• Adjust the heel and sole for off road,
trail running , pavement etc.

Ramesh Venkateswaran
Gillette Razor

Ramesh
Gillette Razor
• 5 blade shaving surface technology
• 1 Precision Trimmer
• Battery operated
• Auto switch off after 8 seconds accidental activation
• Low battery indicator – when to change battery

Ramesh Venkateswaran
Value – what’s that ?

What is your product expected
to do ?
June 08

23

Ramesh Venkateswaran
TO PUT IT SIMPLY

OUR PRODUCT

CUSTOMER
TO PUT IT SIMPLY

OUR PRODUCT

CUSTOMER
TO PUT IT SIMPLY

OUR PRODUCT

VALUE ?
CUSTOMER
TO PUT IT SIMPLY

OUR PRODUCT

COMPETITOR

CUSTOMER
TO PUT IT SIMPLY

CUSTOMER
A
OUR PRODUCT

C

B

COMPETITOR
TO PUT IT SIMPLY

CUSTOMER
A

B
C

OUR PRODUCT

COMPETITOR
June 08

30

Ramesh Venkateswaran
To Conclude:

SALES EFFECTIVENESS

June 08

31

Ramesh Venkateswaran
Quality

Effort

Quantity

Direction

Results
WHAT IS PRICE ?
Competitive Analysis
• Differentiation

Consumer Analysis
• Segmentation
Product / Service
Positioning
Marketing Strategy
• Product
• Communication
• Distribution

Competitive
Offerings

Perceived
Customer Value

Price

Cost
Profit

33

Ramesh Venkateswaran
Thank You !!

June 08

34

Ramesh Venkateswaran

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Sales For Startups- Prof. Ramesh Venkateswaran-March 08

  • 1. SALES 4 STARTUPS RAMESH VENKATESWARAN 8 March 2014 1 Ramesh Venkateswaran
  • 2. CURRENT ENVIRONMENT – CHANGING THE PLAN TODAY MARKET THE PLAN PLACE • Some Competition basics of selling • Speakers – • Global competition key sales lessons •Panel discussion • Shorter Product life cycles • Q & A and • Blurred boundaries – • product alternates and technologies eg. Steel/ • Wrap up Al /paper/plastics / paper ….. 0108 2
  • 3. WHY DO ORGANISATIONS EXIST ? WHAT IS SELLING ALL ABOUT ? WHY AND WHEN PEOPLE BUY AND WHAT ARE THEY REALLY BUYING ? June 08 3 Ramesh Venkateswaran
  • 4. THE CURRENT SCENE IN THE FLAT WORLD  Globalization – no boundaries  Basic products - identical  Commodities are technologized ; technologies are commoditized  Communication  Awareness and education levels  Changes in attitudes , expectations – promiscuous 4 Ramesh Venkateswaran
  • 5. WHY DO ORGANISATIONS EXIST ? WHAT IS SELLING ALL ABOUT ? WHY AND WHEN PEOPLE BUY AND WHAT ARE THEY REALLY BUYING ? June 08 5 Ramesh Venkateswaran
  • 6. SOME THOUGHTS ON SALES • Concept •Selling • Value • Price 6 Ramesh Venkateswaran
  • 7. What is my product ? What is it supposed to do ? Basic requirement for selling – need ? June 08 7 Ramesh Venkateswaran
  • 9. THE CONCEPT • Why • What • How • For Whom June 08 9 Ramesh Venkateswaran
  • 10. Possible situations for offering June 08 10 Ramesh Venkateswaran
  • 12. A more convenient shopping experience than crowded big box stores where the staff routinely ignored customers. …. The company’s ability to personalize a version of the website for each shopper based on his or her previous purchases. ……. Everyone would one day use the Internet at high speeds , not over screeching dial up modems and that the infinite shelf space of the Web would enable the fulfillment of the merchandiser’s dream of the everything store – a store with infinite selection The Everything Store : Brad Stone The EverythingStore : Brad Stone - p 41
  • 13. Every time a new feature or product was proposed, he ( Jeff Bezos ) decreed that the narrative should take the shape of a mock press release. The goal was to get employees to distill a pitch into its purest essence, to start from something the customer might see. Bezos didn’t believe that anyone could make a good decision about a feature or product without knowing precisely how it would be communicated to the world and what the hallowed customer would make of it. The Everything Store : Brad Stone The EverythingStore : Brad Stone - p 176
  • 15. Today tech companies are becoming like other enterprises While Other enterprises are becoming more tech enabled and dependent Ex: Need to understand implications of the adoption / diffusion cycle both from point of view of product and market / buyers
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  • 18. Addidas I - Microprocessors • 5 million calculations per second • Adjust the heel and sole for off road, trail running , pavement etc. Ramesh Venkateswaran
  • 20. Gillette Razor • 5 blade shaving surface technology • 1 Precision Trimmer • Battery operated • Auto switch off after 8 seconds accidental activation • Low battery indicator – when to change battery Ramesh Venkateswaran
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  • 23. Value – what’s that ? What is your product expected to do ? June 08 23 Ramesh Venkateswaran
  • 24. TO PUT IT SIMPLY OUR PRODUCT CUSTOMER
  • 25. TO PUT IT SIMPLY OUR PRODUCT CUSTOMER
  • 26. TO PUT IT SIMPLY OUR PRODUCT VALUE ? CUSTOMER
  • 27. TO PUT IT SIMPLY OUR PRODUCT COMPETITOR CUSTOMER
  • 28. TO PUT IT SIMPLY CUSTOMER A OUR PRODUCT C B COMPETITOR
  • 29. TO PUT IT SIMPLY CUSTOMER A B C OUR PRODUCT COMPETITOR
  • 31. To Conclude: SALES EFFECTIVENESS June 08 31 Ramesh Venkateswaran
  • 33. WHAT IS PRICE ? Competitive Analysis • Differentiation Consumer Analysis • Segmentation Product / Service Positioning Marketing Strategy • Product • Communication • Distribution Competitive Offerings Perceived Customer Value Price Cost Profit 33 Ramesh Venkateswaran
  • 34. Thank You !! June 08 34 Ramesh Venkateswaran