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OBIKA MARYJANE NKECHI
17 OpeloyeruStreetOrile Iganmu, Lagos, nkechiobika2014@gmail.com 08032678145, 08023429134
OBJECTIVES: To contributeto the growthand profitabilityofareputable organizationthatoffers
opportunitiesforgrowth throughchallengesanddedication.
WORKING EXPERIENCE
Front Desk Officer Tracmaster Ltd Construction Equipments.Lagos 2012- Till Date
Responsibilities:
 Attending tocustomerandvisitors
 Making coldcallsto businessandprivate individualstosolicitsalesforgoodsandservices.
 ProvidingInformationtocustomers pertainingto company’sproducts&services
 Helpinresolvingcustomerscomplaints
 Answeringcustomer’scallsandinstructingthemonwhattodo on a particularissue.
 Helpinsellingcompany’sproduct&services
 Handlingandrecordingthe inventory
1. Customer Care officer COVENANTMONOGRAM& PRINTS Lagos 2011-2012
Responsibilities:
 Administeringeverycompany’soperations
 Listeningtocustomers complaintsandresolvingtheirproblems
2. CustomerCare Officer Berrenz Nigeria Limited Surulere Lagos 2010-2011
Responsibility:
 Resolvingcustomersproblemsandcomplains
 Providing informationtocustomersconcerningcompany’sproductandservices
3. Presenter Rima Radio, Sokoto 2010-2011
Responsibility
 Presentingchildren’sProgram
 Program ProductionandprogramContribution
4. Reporter Rex News paper (IT) 2008-2009
Responsibility
 ReportingNewsstories&Events
 WritingNewsStories
 Conductinginterview
5. Reporter ANAMBRA BROADCASTING SERVICE (IT) 2007
Responsibility
 Investigative reporter
 writing Newsstories
 editing newscopies
 Conducting interviews.
PERSONAL INFORMATION:
Date of Birth: December3rd
1983
Sex: Female
Nationality: Nigerian
State of origin: AnambraState
Marital Status: Single
EDUCATIONAL BACKGROUND
B.A Mass Communication Anambra State University 2006-2010
Senior School Leaving Certificate Community Secondary School, Kporh, Tai 2003
PROFESSIONAL QUALIFICATION
ProficiencyCertificate inManagement Nigerianinstitute of Management 2011
ADDITIONAL SKILLS
 ProficiencyinMSWord, MS excel,MSPowerPoint,andWord Pad
 Good teamplayerwithexcellentinterpersonal skills
 Abilitytoadaptquicklytonewchallengesandwillingnesstolearn.
 Work withlittle ornosupervision
HOBBIES:
Reading,travelingandmeetingpeople.
REFEREES
Available on request.
Experienced Customer Service Professional Seeks New Opportunity

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Experienced Customer Service Professional Seeks New Opportunity

  • 1. OBIKA MARYJANE NKECHI 17 OpeloyeruStreetOrile Iganmu, Lagos, nkechiobika2014@gmail.com 08032678145, 08023429134 OBJECTIVES: To contributeto the growthand profitabilityofareputable organizationthatoffers opportunitiesforgrowth throughchallengesanddedication. WORKING EXPERIENCE Front Desk Officer Tracmaster Ltd Construction Equipments.Lagos 2012- Till Date Responsibilities:  Attending tocustomerandvisitors  Making coldcallsto businessandprivate individualstosolicitsalesforgoodsandservices.  ProvidingInformationtocustomers pertainingto company’sproducts&services  Helpinresolvingcustomerscomplaints  Answeringcustomer’scallsandinstructingthemonwhattodo on a particularissue.  Helpinsellingcompany’sproduct&services  Handlingandrecordingthe inventory 1. Customer Care officer COVENANTMONOGRAM& PRINTS Lagos 2011-2012 Responsibilities:  Administeringeverycompany’soperations  Listeningtocustomers complaintsandresolvingtheirproblems 2. CustomerCare Officer Berrenz Nigeria Limited Surulere Lagos 2010-2011 Responsibility:  Resolvingcustomersproblemsandcomplains  Providing informationtocustomersconcerningcompany’sproductandservices 3. Presenter Rima Radio, Sokoto 2010-2011 Responsibility  Presentingchildren’sProgram  Program ProductionandprogramContribution
  • 2. 4. Reporter Rex News paper (IT) 2008-2009 Responsibility  ReportingNewsstories&Events  WritingNewsStories  Conductinginterview 5. Reporter ANAMBRA BROADCASTING SERVICE (IT) 2007 Responsibility  Investigative reporter  writing Newsstories  editing newscopies  Conducting interviews. PERSONAL INFORMATION: Date of Birth: December3rd 1983 Sex: Female Nationality: Nigerian State of origin: AnambraState Marital Status: Single EDUCATIONAL BACKGROUND B.A Mass Communication Anambra State University 2006-2010 Senior School Leaving Certificate Community Secondary School, Kporh, Tai 2003 PROFESSIONAL QUALIFICATION ProficiencyCertificate inManagement Nigerianinstitute of Management 2011 ADDITIONAL SKILLS  ProficiencyinMSWord, MS excel,MSPowerPoint,andWord Pad  Good teamplayerwithexcellentinterpersonal skills  Abilitytoadaptquicklytonewchallengesandwillingnesstolearn.  Work withlittle ornosupervision HOBBIES: Reading,travelingandmeetingpeople. REFEREES Available on request.