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Media use, face-to-face communication,
 media multitasking and social well-
     being among tweenage girls !
      Roy Pea, Cliff Nass, Lynn Meheula,
       Marcus Rance and Aman Kumar
              Stanford University

                 Supported by NSF Grants
                 #0835854 and #0841556
Issues !

•  Key developmental period in tweenage
   years of 8- to 12-years old for socio-
   emotional development
•  Emerging values & choices of a new
   “always-on” generation for media use and
   multi-tasking?
•  Socio-emotional correlates for profiles of
   media use and media multitasking?
Overview of Study Questions
                             !
•  Age
•  Access/ownership of technology (TV, computer,
   cellphone)
•  About friends
•  Media use
•  Media use while using media
•  General social outlook
•  Comparison of online and offline friends
•  Miscellaneous behavioral questions (e.g. sleep)
Survey!

•  3,461 girls, age 8-12
  •  Population was over 1M girls who read
     Discovery Girls magazine


•  August/September 2010


•  Web-based - 20 minutes to complete
Issues of Representativeness
                             !

•  Participants had to be aware of
   Discovery Girls magazine
  •  Quite a large fraction of tweens


•  All participants had web access and
   95% of the respondents had computers
   in their homes
  •  Higher than average
Nonetheless, an Excellent Sample!
•  All 50 states
  •  Comparable levels of cell phone use and
     media use to national samples
•  Highly reliable measures
•  Bottom Line?
  •  Excellent dataset for looking at
     relationships between variables (far better
     than experiments)
  •  Absolute rates should be viewed with more
     caution
Categories of Media and F2F!
1. Watching video content, inc.
videogames
2. Listening to music
3. Reading or doing homework
4a. Emailing or sending messages/posting
on Facebook
4b. Text or instant message
5. Talk on the phone or video chat
6. Participate in face-to-face conversation
Categories of Media and F2F!
1. Watching video content, inc.
videogames
2. Listening to music
3. Reading or doing homework
4a. Emailing or sending messages/posting
on Facebook
4b. Text or instant message
5. Talk on the phone or video chat
6. Participate in face-to-face conversation
Determining Media Use,"
        Determining Multitasking!
•  Question 1: “On an average day, how
   long [do you X]?” (e.g. watch video content:
   TV, YouTube, movies, etc.)
  •  Six-point scale: from ‘never’ to ‘more than 4
     hours’
•  Question 2: “On an average day, while
   [doing X], how often are you doing the
   following other things at the same time?
  •  Same six-point scale
How Media Multitasking Index"
      (MMI) is calculated!
•  Media Multitasking Index for each person:
  •  Calculates (on average) how many
     additional media streams are being
     consumed when one is consuming any
     given media stream.
•  Sum of answers to Question 2 for five media
   categories, not including F2F communication
   (“How often are you also doing Y?”) divided
   by sum of answers to Question 1 for the five
   media categories (“How often do you do X?”)
How F2F Media Multitasking Index"
            is calculated!
•  F2F Media Multitasking Index:
  •  Calculates (on average) how many additional
     media streams are being consumed when one is
     interacting F2F.
•  Sum of answers for F2F and the five other media
   categories (“On an average day, while participating
   in face-to-face conversations, how many hours are
   you also doing Y?”) is divided by # hours for “How
   often do you F2F communicate?”
Index 1: Social Success
                                   !
•  “Please rate how much you agree with each
   statement”
   •  Strongly Disagree (=1) to Strongly Agree (=6)
   •  “I feel like I have a lot of friends”
   •  “I find it easy to make friends”
   •  “People my age understand me”
   •  “I feel like I have a lot of close friends”
   •  “I find it easy to keep friends”
   •  “I feel like I’m important to my friends”
   •  “I feel accepted by people my age”
•  Very high reliability: Cronbach’s alpha=.87
Index 2: Normalcy Feelings
                                !

•  “Please rate how much you agree with each
   statement”
  •  [Strongly Disagree (=1) to Strongly Agree (=6)]


  •  “Compared to people my age, I feel normal”
  •  “I often feel like I’m not normal compared to
     people my age”
  •  “I often feel rejected by other people my age”

•  Reliable index: alpha=.68
Online vs. In-Person Friends
                                  !

•  For list of questions about sources of positive or
   negative feelings, participants answered on a
   six-point scale:
   •  Definitely Online Friends (=1) to Definitely In-Person
      Friends (=6)


•  Using this definition:
   •  “’Online Friends’ are the friends that you interact with
      MOSTLY online…
   •  ‘In-Person Friends’ are friends that you interact with
      MOSTLY in person.”
Index 3: Source of Positive Feelings
                                        !
•  Definitely Online Friends (=1) to Definitely Off-line Friends (=6)
•  Extremely reliable: alpha = .94

  •  Who do you share more          •  I feel closer to …
     secrets with?
                                    •  I feel more comfortable with …
  •  Which do you want to be more
                                    •  In which group do you have
     like?
                                       more close friends?
  •  Which do you trust more?
                                    •  Who makes you feel more
  •  Which do you value more?          accepted?
  •  Which understands your         •  I feel better after talking to …
     feelings more?
                                    •  I feel more supported by …
  •  I fit in better with …
Index 4: Source of Negative Feelings
                                   !

 •  Definitely Online Friends (=1) to Definitely
    Offline Friends (=6)
 •  Extremely reliable: alpha = .94


 •  “I feel more judged by …”
 •  “I feel more stressed by …”
 •  “Which can hurt your feelings more …?”
Other Behavioral Variables
                               !
•  Index 5: How many hours of sleep per
   night?
  •  “Less than 6 hours” (=1) to “More than 10
     hours” (=6)
•  Index 6: How many friends do you have
   that your parents think are bad influences?
  •  (Scale: 0, 1, 2, 3 or more)
•  Do you own a cellphone?
•  Do you have a TV in your bedroom?
Summary Statistics
                            !
•  Avg media use@day: 6.9 hours (SD=3.40)
  •  Not too unlike Kaiser Generation M2 data (ages 8-19)
     - taking into account that boys and older groups are
     heavier users

•  Average F2F@day: 2.1 hours (SD=1.49)
•  MMI: When using a medium the average 8-12
   year old girl uses 1.4 other media concurrently
•  F2F MMI: is also 1.4 extra media @ medium for
   F2F communication
Media Use Correlations"
     and Media Multitasking!
•  Only small to moderate correlations
   between uses of media types (video,
   music, reading, online interactions,
   talking on phone, F2F interaction) -
   suggesting they attract different persons
•  Online communication use is most
   strongly associated with media
   multitasking (r= .44, p<.001)
Media Multitasking (MMT)
                         !
•  Talking on the phone, online
   communication, and music are all
   positively related to MMT
•  Cell phone ownership and having a TV
   in one’s room positively related to MMT
•  F2F communication negatively related
   to MMT even when controlling for media
   use
F2F Media Multitasking!
•  Every category of media use but reading
   is strongly and positively related to F2F
   MMT (reading is negatively related)
•  F2F communication is negatively related
   to F2F media multitasking
•  Younger children tend to do more
   multitasking while face-to-face than older
   children
•  Presence of TV in the bedroom strongly
   associated with more F2F MMT
Correlations Between Media Use & "
    Types of Media Multitasking!
•  Total Media Use and F2F Media
   Multitasking are only weakly correlated:
  •  Suggests media use while F2F is a different
     category of behavior than using media in
     general
•  Yet Media Multitasking and F2F Media
   Multitasking are highly correlated when
   controlling for media use:
  •  Implying that multitasking is a generalized
     behavior
Social success
                         !
•  Video use is strongly and negatively
   associated with social success
•  Face to face communication is positively
   associated with feelings of social success
•  Reading use is moderately and negatively
   associated with social success (but this
   correlation turns out to be due to extremity
   effects)
•  Older girls in the 8-12 year range feel less
   social success
Feelings of Normalcy!
•  As with social success, video and
   reading use are negatively associated
   with feelings of normalcy
•  While face to face communication is
   positively associated with feelings of
   normalcy
•  Both media multitasking and age are
   negatively associated with feelings of
   normalcy
Number of friends one’s parents
  think are a bad influence !
•  Video use, talking on the phone and
   online interactions are all strongly
   associated with a greater number of
   friends perceived by parents as bad
   influences – while face-to-face
   communication is negatively related
•  Media multitasking is very strongly and
   positively related to this variable
Hours of Sleep!
•  Video use and online communication use
   are negatively associated with number of
   hours of sleep
•  Media multitasking is strongly and
   negatively associated to amount of sleep
•  But face to face communication is
   positively associated to hours of sleep
•  Age is strongly and negatively related to
   hours of sleep, as is having a TV in one’s
   room and owning a cellphone
Positive and Negative Feelings
                             !
•  Even heavy online media users tend to
   derive their positive feelings principally
   from in-person friends
  •  No more than 10.1% of respondents for
     even one item get their positive feelings
     principally from online friends rather than
     in-person friends
•  In contrast – half of respondents
   attribute their negative feelings to online
   friends and half to in-person friends
Summary!
•  Trouble 1: Quantity of video use is correlated with
   various negative socio-emotional outcomes:
   •  Less social success, less normalcy feelings, less sleep,
      more friends parents think are bad influences
•  Trouble 2: Quantity of online communication*
   correlated with the negative socio-emotional
   outcomes studied
•  Trouble 3: Quantity of media multiasking correlated
   with the negative socio-emotional outcomes studied
•  Ray of hope! Quantity of face-to-face communication
   is positively associated with:
   •  Greater social success, more normalcy feelings, more sleep,
      fewer friends parents think are bad influences
Limitations!
•  Correlations don’t yield causal inferences:
   •  Effects may run either way - or both ways (media
      <-> social)
   •  Strong negative correlations for video use &
      positive social feelings…but we cannot conclude
      watching high volumes of video is responsible for
      that situation….
   •  It could be that due to low positive social feelings
      (loneliness, awkwardness, autism spectrum…),
      participants turn to video watching instead of F2F
      interactions
   •  …and we also don’t know the content of their video
      use either (presumably some uses could be more
      positively related to social wellness)
Futures
                               !
•  Longitudinal & intervention studies
   •  With fine-grained experiental methods
   •  Focused ethnographies of ‘critical events’
      as media use & social experiences
      ‘collide’ (e.g. What are social reactions
      to co-present texting, calls, etc.?)

•  Studies of new media production and
   engagement beyond consumption


•  Summing up: Why these results are
   important

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Media Use, Face-to-Face Communication, Media Multitasking and Social Wellness among 8-12 Year Old Girls

  • 1. Media use, face-to-face communication, media multitasking and social well- being among tweenage girls ! Roy Pea, Cliff Nass, Lynn Meheula, Marcus Rance and Aman Kumar Stanford University Supported by NSF Grants #0835854 and #0841556
  • 2.
  • 3. Issues ! •  Key developmental period in tweenage years of 8- to 12-years old for socio- emotional development •  Emerging values & choices of a new “always-on” generation for media use and multi-tasking? •  Socio-emotional correlates for profiles of media use and media multitasking?
  • 4. Overview of Study Questions ! •  Age •  Access/ownership of technology (TV, computer, cellphone) •  About friends •  Media use •  Media use while using media •  General social outlook •  Comparison of online and offline friends •  Miscellaneous behavioral questions (e.g. sleep)
  • 5. Survey! •  3,461 girls, age 8-12 •  Population was over 1M girls who read Discovery Girls magazine •  August/September 2010 •  Web-based - 20 minutes to complete
  • 6. Issues of Representativeness ! •  Participants had to be aware of Discovery Girls magazine •  Quite a large fraction of tweens •  All participants had web access and 95% of the respondents had computers in their homes •  Higher than average
  • 7. Nonetheless, an Excellent Sample! •  All 50 states •  Comparable levels of cell phone use and media use to national samples •  Highly reliable measures •  Bottom Line? •  Excellent dataset for looking at relationships between variables (far better than experiments) •  Absolute rates should be viewed with more caution
  • 8. Categories of Media and F2F! 1. Watching video content, inc. videogames 2. Listening to music 3. Reading or doing homework 4a. Emailing or sending messages/posting on Facebook 4b. Text or instant message 5. Talk on the phone or video chat 6. Participate in face-to-face conversation
  • 9. Categories of Media and F2F! 1. Watching video content, inc. videogames 2. Listening to music 3. Reading or doing homework 4a. Emailing or sending messages/posting on Facebook 4b. Text or instant message 5. Talk on the phone or video chat 6. Participate in face-to-face conversation
  • 10. Determining Media Use," Determining Multitasking! •  Question 1: “On an average day, how long [do you X]?” (e.g. watch video content: TV, YouTube, movies, etc.) •  Six-point scale: from ‘never’ to ‘more than 4 hours’ •  Question 2: “On an average day, while [doing X], how often are you doing the following other things at the same time? •  Same six-point scale
  • 11. How Media Multitasking Index" (MMI) is calculated! •  Media Multitasking Index for each person: •  Calculates (on average) how many additional media streams are being consumed when one is consuming any given media stream. •  Sum of answers to Question 2 for five media categories, not including F2F communication (“How often are you also doing Y?”) divided by sum of answers to Question 1 for the five media categories (“How often do you do X?”)
  • 12. How F2F Media Multitasking Index" is calculated! •  F2F Media Multitasking Index: •  Calculates (on average) how many additional media streams are being consumed when one is interacting F2F. •  Sum of answers for F2F and the five other media categories (“On an average day, while participating in face-to-face conversations, how many hours are you also doing Y?”) is divided by # hours for “How often do you F2F communicate?”
  • 13. Index 1: Social Success ! •  “Please rate how much you agree with each statement” •  Strongly Disagree (=1) to Strongly Agree (=6) •  “I feel like I have a lot of friends” •  “I find it easy to make friends” •  “People my age understand me” •  “I feel like I have a lot of close friends” •  “I find it easy to keep friends” •  “I feel like I’m important to my friends” •  “I feel accepted by people my age” •  Very high reliability: Cronbach’s alpha=.87
  • 14. Index 2: Normalcy Feelings ! •  “Please rate how much you agree with each statement” •  [Strongly Disagree (=1) to Strongly Agree (=6)] •  “Compared to people my age, I feel normal” •  “I often feel like I’m not normal compared to people my age” •  “I often feel rejected by other people my age” •  Reliable index: alpha=.68
  • 15. Online vs. In-Person Friends ! •  For list of questions about sources of positive or negative feelings, participants answered on a six-point scale: •  Definitely Online Friends (=1) to Definitely In-Person Friends (=6) •  Using this definition: •  “’Online Friends’ are the friends that you interact with MOSTLY online… •  ‘In-Person Friends’ are friends that you interact with MOSTLY in person.”
  • 16. Index 3: Source of Positive Feelings ! •  Definitely Online Friends (=1) to Definitely Off-line Friends (=6) •  Extremely reliable: alpha = .94 •  Who do you share more •  I feel closer to … secrets with? •  I feel more comfortable with … •  Which do you want to be more •  In which group do you have like? more close friends? •  Which do you trust more? •  Who makes you feel more •  Which do you value more? accepted? •  Which understands your •  I feel better after talking to … feelings more? •  I feel more supported by … •  I fit in better with …
  • 17. Index 4: Source of Negative Feelings ! •  Definitely Online Friends (=1) to Definitely Offline Friends (=6) •  Extremely reliable: alpha = .94 •  “I feel more judged by …” •  “I feel more stressed by …” •  “Which can hurt your feelings more …?”
  • 18. Other Behavioral Variables ! •  Index 5: How many hours of sleep per night? •  “Less than 6 hours” (=1) to “More than 10 hours” (=6) •  Index 6: How many friends do you have that your parents think are bad influences? •  (Scale: 0, 1, 2, 3 or more) •  Do you own a cellphone? •  Do you have a TV in your bedroom?
  • 19. Summary Statistics ! •  Avg media use@day: 6.9 hours (SD=3.40) •  Not too unlike Kaiser Generation M2 data (ages 8-19) - taking into account that boys and older groups are heavier users •  Average F2F@day: 2.1 hours (SD=1.49) •  MMI: When using a medium the average 8-12 year old girl uses 1.4 other media concurrently •  F2F MMI: is also 1.4 extra media @ medium for F2F communication
  • 20. Media Use Correlations" and Media Multitasking! •  Only small to moderate correlations between uses of media types (video, music, reading, online interactions, talking on phone, F2F interaction) - suggesting they attract different persons •  Online communication use is most strongly associated with media multitasking (r= .44, p<.001)
  • 21. Media Multitasking (MMT) ! •  Talking on the phone, online communication, and music are all positively related to MMT •  Cell phone ownership and having a TV in one’s room positively related to MMT •  F2F communication negatively related to MMT even when controlling for media use
  • 22. F2F Media Multitasking! •  Every category of media use but reading is strongly and positively related to F2F MMT (reading is negatively related) •  F2F communication is negatively related to F2F media multitasking •  Younger children tend to do more multitasking while face-to-face than older children •  Presence of TV in the bedroom strongly associated with more F2F MMT
  • 23. Correlations Between Media Use & " Types of Media Multitasking! •  Total Media Use and F2F Media Multitasking are only weakly correlated: •  Suggests media use while F2F is a different category of behavior than using media in general •  Yet Media Multitasking and F2F Media Multitasking are highly correlated when controlling for media use: •  Implying that multitasking is a generalized behavior
  • 24. Social success ! •  Video use is strongly and negatively associated with social success •  Face to face communication is positively associated with feelings of social success •  Reading use is moderately and negatively associated with social success (but this correlation turns out to be due to extremity effects) •  Older girls in the 8-12 year range feel less social success
  • 25. Feelings of Normalcy! •  As with social success, video and reading use are negatively associated with feelings of normalcy •  While face to face communication is positively associated with feelings of normalcy •  Both media multitasking and age are negatively associated with feelings of normalcy
  • 26. Number of friends one’s parents think are a bad influence ! •  Video use, talking on the phone and online interactions are all strongly associated with a greater number of friends perceived by parents as bad influences – while face-to-face communication is negatively related •  Media multitasking is very strongly and positively related to this variable
  • 27. Hours of Sleep! •  Video use and online communication use are negatively associated with number of hours of sleep •  Media multitasking is strongly and negatively associated to amount of sleep •  But face to face communication is positively associated to hours of sleep •  Age is strongly and negatively related to hours of sleep, as is having a TV in one’s room and owning a cellphone
  • 28. Positive and Negative Feelings ! •  Even heavy online media users tend to derive their positive feelings principally from in-person friends •  No more than 10.1% of respondents for even one item get their positive feelings principally from online friends rather than in-person friends •  In contrast – half of respondents attribute their negative feelings to online friends and half to in-person friends
  • 29. Summary! •  Trouble 1: Quantity of video use is correlated with various negative socio-emotional outcomes: •  Less social success, less normalcy feelings, less sleep, more friends parents think are bad influences •  Trouble 2: Quantity of online communication* correlated with the negative socio-emotional outcomes studied •  Trouble 3: Quantity of media multiasking correlated with the negative socio-emotional outcomes studied •  Ray of hope! Quantity of face-to-face communication is positively associated with: •  Greater social success, more normalcy feelings, more sleep, fewer friends parents think are bad influences
  • 30. Limitations! •  Correlations don’t yield causal inferences: •  Effects may run either way - or both ways (media <-> social) •  Strong negative correlations for video use & positive social feelings…but we cannot conclude watching high volumes of video is responsible for that situation…. •  It could be that due to low positive social feelings (loneliness, awkwardness, autism spectrum…), participants turn to video watching instead of F2F interactions •  …and we also don’t know the content of their video use either (presumably some uses could be more positively related to social wellness)
  • 31. Futures ! •  Longitudinal & intervention studies •  With fine-grained experiental methods •  Focused ethnographies of ‘critical events’ as media use & social experiences ‘collide’ (e.g. What are social reactions to co-present texting, calls, etc.?) •  Studies of new media production and engagement beyond consumption •  Summing up: Why these results are important