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How are firms adapting their practices
with an ageing workforce?
An introduction
OECD LEED Expert RoundtableOECD LEED Expert Roundtable
Local economic strategies for ageing labour markets
Paris, 31 March 2015
Nicola Duell
Economix Research & Consulting
Lindwurmstr. 9
80337 München
Germany
duell@economix.org
Developing age management strategies in
companies
• Large companies have been developing age
management strategies now for many years.
• Awareness has risen in large companies
• Research in the area of age management has pointed
out:out:
- Need for a life cycle approach,
- Need for holistic approaches
- Work Ability Index developed by Ilmarinen (Finland);
“export” and adaptation of this concept in many countries
Organizing work and developing appropriate
working cultures within the enterprise
• Career management
- Mid-career plans
- Changing tasks / functions (e.g. older workers as consultants)
- Further vocational training at all ages- Further vocational training at all ages
• Managing (gradual) exit
- Re-moving fixed company- or sector-related retirement
schemes
- phased retirement schemes
- Maintaining pensioners on a part-time or casual basis
Organizing work and developing appropriate working cultures within the enterprise
• Flexibilisation of working time
- e.g. to reconcile work and family life (caring responsibilities
for elderly parents, care for grand-children; retirement of
partner)
- to adapt to health requirement, stress
• Organisation of working time
- to organise shift work in a life cycle perspective
- adapt length breaks
• Health management
- preventive approaches, life cycle perspective
- health scans, early detection of health problems
- follow-up
- external consultants for detection of health problems
(building trust relationship)
Organizing work and developing appropriate working cultures within the enterprise
(building trust relationship)
- use advise of occupational doctors
- improve working conditions
- Minimise accident and sickness risks
• Adapting workplaces to older workers by the
use of technology
- e.g. to improve interface with hardware and software
- e.g. to alleviate physical strain (e.g. carrying heavy things)
Organizing work and developing appropriate working cultures within the enterprise
- e.g. to alleviate physical strain (e.g. carrying heavy things)
- Ergonomics
• Mixed teams and work organisation
- Recognition of experience
- Innovation management and age management
- Re-organization of work, task allocation between age
Organizing work and developing appropriate working cultures within the enterprise
- Re-organization of work, task allocation between age
groups
- Mixed teams in order to compensate for differences
in productivity
Recruitment practices
• Recruitment strategy based on age structure
analysis, need for different competencies, …
• Anti-discrimination practices: awareness raising of
HR managersHR managers
• Job posting without reference to age
• Market approach (hiring older workers to serve a
specific market segment)
• Older workers and entrepreneurship
• Cooperation with PES: mentorship programmes
Training and skills development
• Organising knowledge transfer (tandems,
older workers as trainers, transfer of
networks, …)
• In-house training adapted to learning patterns• In-house training adapted to learning patterns
by age groups (experienced-based training
approaches)
• organization of training at sector level
• further training for all age groups, lifelong
learning
Closing the knowledge – doing gap
• Still weaknesses for SMEs
• Support / consulting for SMES
• Tools are being developed
- Example: tool to assess the demography fitness of the
companies (Switzerland, developed by a University of Applied
Science, result of Pilot project with companies)Science, result of Pilot project with companies)
- Guides developed by social partners and Ministries
• Networks of companies as a platform for exchanging
practices and good practices
- Lessons learned
- Outreach to SMEs
Questions
• Which innovative examples to encourage
older workers to remain in the labour market?
• How can (employed) older workers be
supported to retain and enhace their skills?supported to retain and enhace their skills?
• Do SMEs need particular support to develop
and implement age management strategies?

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How are firms adapting their practices with and Ageing workforce?

  • 1. How are firms adapting their practices with an ageing workforce? An introduction OECD LEED Expert RoundtableOECD LEED Expert Roundtable Local economic strategies for ageing labour markets Paris, 31 March 2015 Nicola Duell Economix Research & Consulting Lindwurmstr. 9 80337 München Germany duell@economix.org
  • 2. Developing age management strategies in companies • Large companies have been developing age management strategies now for many years. • Awareness has risen in large companies • Research in the area of age management has pointed out:out: - Need for a life cycle approach, - Need for holistic approaches - Work Ability Index developed by Ilmarinen (Finland); “export” and adaptation of this concept in many countries
  • 3. Organizing work and developing appropriate working cultures within the enterprise • Career management - Mid-career plans - Changing tasks / functions (e.g. older workers as consultants) - Further vocational training at all ages- Further vocational training at all ages • Managing (gradual) exit - Re-moving fixed company- or sector-related retirement schemes - phased retirement schemes - Maintaining pensioners on a part-time or casual basis
  • 4. Organizing work and developing appropriate working cultures within the enterprise • Flexibilisation of working time - e.g. to reconcile work and family life (caring responsibilities for elderly parents, care for grand-children; retirement of partner) - to adapt to health requirement, stress • Organisation of working time - to organise shift work in a life cycle perspective - adapt length breaks
  • 5. • Health management - preventive approaches, life cycle perspective - health scans, early detection of health problems - follow-up - external consultants for detection of health problems (building trust relationship) Organizing work and developing appropriate working cultures within the enterprise (building trust relationship) - use advise of occupational doctors - improve working conditions - Minimise accident and sickness risks
  • 6. • Adapting workplaces to older workers by the use of technology - e.g. to improve interface with hardware and software - e.g. to alleviate physical strain (e.g. carrying heavy things) Organizing work and developing appropriate working cultures within the enterprise - e.g. to alleviate physical strain (e.g. carrying heavy things) - Ergonomics
  • 7. • Mixed teams and work organisation - Recognition of experience - Innovation management and age management - Re-organization of work, task allocation between age Organizing work and developing appropriate working cultures within the enterprise - Re-organization of work, task allocation between age groups - Mixed teams in order to compensate for differences in productivity
  • 8. Recruitment practices • Recruitment strategy based on age structure analysis, need for different competencies, … • Anti-discrimination practices: awareness raising of HR managersHR managers • Job posting without reference to age • Market approach (hiring older workers to serve a specific market segment) • Older workers and entrepreneurship • Cooperation with PES: mentorship programmes
  • 9. Training and skills development • Organising knowledge transfer (tandems, older workers as trainers, transfer of networks, …) • In-house training adapted to learning patterns• In-house training adapted to learning patterns by age groups (experienced-based training approaches) • organization of training at sector level • further training for all age groups, lifelong learning
  • 10. Closing the knowledge – doing gap • Still weaknesses for SMEs • Support / consulting for SMES • Tools are being developed - Example: tool to assess the demography fitness of the companies (Switzerland, developed by a University of Applied Science, result of Pilot project with companies)Science, result of Pilot project with companies) - Guides developed by social partners and Ministries • Networks of companies as a platform for exchanging practices and good practices - Lessons learned - Outreach to SMEs
  • 11. Questions • Which innovative examples to encourage older workers to remain in the labour market? • How can (employed) older workers be supported to retain and enhace their skills?supported to retain and enhace their skills? • Do SMEs need particular support to develop and implement age management strategies?

Editor's Notes

  1. managing intergenerational conflict Approche intégrée: - RH  concept de gestion de la diversité (Diversity management) - organisation du travail - formation et développement des compétences - culture d’entreprise employability over the whole working life (interest of the company depends of length of tenure, life-time employment etc) santé et sécurité au travail - innovation et transfer des connaissances - considérer l’ensemble du cycle de vie
  2. La Fondation du travail néerlandaise recommande l’utilisation d’un “scan” santé et capacité de travail pour réduire les risques de santé et d’invalidité. Celui-ci sert de base pour adapter les conditions de travail, organisation de travail, aménagement du temps de travail, etc. Norvège: Amélioration des conditions de travail Exemple de la Norvège: les accords IA. Accord IA entre les partenaires sociaux et le gouvernement (travail inclusif) Objectif: Eviter le surménage et l’augmentation des congés de maladie parmi les employés âgés est un objectif que partagent diverses mesures en faveur du vieillissement actif adoptées assez largement par les employeurs en Norvège. Attribution du statut « entreprise-IA » aux employeurs ayant passé avec l’Administration du travail et de la protection sociale un accord relatif à la réduction des arrêts de maladie des seniors et à l’élimination des facteurs de leur exclusion du marché du travail (EEO 2012)
  3. Exemple Belgique: Fonds de l‘expérience professionnelle: Aide financière aux organismes qui adaptent les postes de travail pour améliorer la qualité de l’emploi des travailleurs âgés Il encourage les employeurs à adapter et à améliorer les perspectives d’emploi, les conditions de travail et l’organisation du travail de leurs salariés. Soutien à des initiatives visant à offrir à des travailleurs expérimentés la possibilité d’acquérir une nouvelle expérience en changeant de poste (EEO 2012). Exemple Allemagne Entre 1986 et 2006, les travailleurs âgés qui sont restés dans l’emploi ont réussi à bien s’adapter aux changements technologiques (Romeu Gordo et Skirbekk (2013). Le programme de recherche allemand de la Fondation allemande de la recherche (DFG) vise des solutions technologiques ou une adaptation des technologies aux besoins des travailleurs plus âgés: - p.ex. optimiser les interfaces pour les utilisateurs en adaptant les logiciels, les écrans, la visualisation, les fonctions de recherche et de traitement d’information aux besoins des travailleurs âgés (http://www.altersdifferenzierte-arbeitssysteme.de/).
  4. Case study: The German Programme WeGebAU which promotes ups-skilling (low-skilled) older workers, in particular in SMEs
  5. Demografienetzwerk en Allemagne (INQA, http://demographie-netzwerk.de/) -  Pays-Bas: réseau développé auprès d’entreprises pionnières volontaires pour promouvoir l’employabilité durable - Silberfuchs en Suisse (http://www.silberfuchs-netz.ch) Allemagne: L’assurance retraite (Deutsche Rentenversicherung) a développé de 2008 à 2011 un projet pilote « GeniAL » (Generationanemanagement im Arbeitsleben, la gestion des générations dans la vie de travail). - Objectif: proposer du conseil pour la mise en place de la gestion des âges dans les entreprises, et notamment dans les PME. Dans le Land de Nord-Rhénanie-Palatinat, un projet pilote « AGE-Management » permet d’élaborer des stratégies de gestion des âges, surtout pour les PME en coopération avec des entreprises de toutes tailles, des experts, les caisses maladie et les associations professionnelles. L’initiative du gouvernement fédéral allemand INQA pour la qualité du travail met l’accent sur la gestion des âges Source: Deutsche RentenVersicherung DRV-Band 95, www.genial-drv.de. Plusieurs campagnes de sensibilisation et programmes de recherche, tel que le programme inter-ministeriel Veto (2003-2007) ont aidé à rendre les pratiques de la gestion des âges plus connues auprès notamment des PMEs. Travail de conseil vers les PME du Finnish Institute of Occupational Health + approches plus récentes des partenaires sociaux.