Contenu connexe Similaire à Erik Qualman: How Social Media Transforms the Way We Do Business Similaire à Erik Qualman: How Social Media Transforms the Way We Do Business (20) Plus de LIFT Summit 2009 (6) Erik Qualman: How Social Media Transforms the Way We Do Business2. social media changes personal behavior businesses must recognize and adapt to this behavior what are successful businesses and people doing to excel? 7. “Social Media has overtaken pornography as the number one online activity.” Source: Hitwise 12. social media behavior business preventative we aren’t doing social might be negative feedback Competition will poach customers 13. social media behavior we no longer search for the news, the news finds us products and services will find us in the future 30. It’s about Me: Enable your customers to brag and look cool by passing it on