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18. Derailed Executive Careers Inadequate team skills Poor interpersonal relationships Inflexible – handles change poorly

20. EQ and Income

26. Behavior Thoughts Emotions Building Blocks of Behavior Behavior Thoughts Emotions

32. Fire Alarm Fear Event Feeling

33. Event Interpretation Feeling Fire Alarm Fire! Fear Danger!

34. Event Interpretation Feeling Fire Alarm Test Relief

37. Misperception of Success SUCCESS

38. TOP SUCCESS! The secret ladder to success is EQ! EQ

42. Learning EQ Starts Early

60. Map courtesy of University of Texas

76. Richard Fairbank “ Finding a visionary strategy . . . as a leader is a very intuitive thing. There are many things a leader can’t predict using data. How do you know what you will need to have in three years? Yet you’ve got to start development now or you won’t have it when you need it. Our company hires brilliant data analysts; we have one of the biggest Oracle databases in the world. But at the end of the day, I find that all the data does is push us farther on the frontier where it’s uncertain all over again.” ( Primal Leadership , p. 42)

77. Adaptability Reality Testing: Ability to keep our emotions from overly influencing interpretations of events Testing the stories (theories) we make up about others

78. Adaptability Flexibility: Ability to adapt to change, to “roll with the punches” and handle unanticipated events

79. General Mood Optimism: Ability to see a bright future; resilience

80. General Mood Happiness: Ability to feel satisfied with our current life; to have fun

82. Leadership

109. High Performance Teams Trust

112. High Performance Teams Trust Conflict

115. High Performance Teams Trust Conflict Commitment

118. High Performance Teams Trust Conflict Commitment Accountability

121. High Performance Teams Trust Conflict Commitment Accountability Attention to Results

124. Question Period