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5 TIPS
TO REDUCE
SHOPPING CART
ABANDONMENT
1

LIMIT
DISTRACTIONS

Remove outgoing links like header
navigation and social footers, from
checkout pages. Emphasize
call-to-action buttons like “Next
Step” or “Complete Order”,
and optimize.

2

3

CHECKOUT
CART SUMMARY
Items Total
Shipping
Estimated Tax
YOUR TOTAL:

(3 items)

$15.00
$4.50
$1.17
$20.67

Integrate cart functionality into your
e-commerce store and display the
cart throughout the browsing and
checkout process.

3
SHIPPING

PAYMENT

REVIEW ORDER

Enter Payment Information
Billing Address
Same as Shipping Address
Cardholder Name

4

Address

Card Number

State

Zip Code

Security Code

Secure Payment

NEXT STEP

5

WIN TRUST

Always use secure checkout,
display security badges and SSL
certificates, clearly list all charges
including shipping, and make
customer service information,
product guarantees and return
policies visible.

SHOW STEPS

Include breadcrumb navigation of
the checkout process, using multiple
short, above-the-fold pages instead
of long scrolling forms, and offer
check-out support along the way,
such as live chat or customer
service phone number.

City

Expiration

* Tax, shipping costs and discounts
will be applied during checkout.

INCREASE
CART VISIBILITY

SIMPLIFY
FORM FILLS

Don’t force customer registration,
ask only for the information needed
to complete the order and auto-fill
all possible fields.

2ON

ONEUPWEB.COM

1.877.568.7477

INFO@ONEUPWEB.COM
© 2013 Oneupweb, All Rights Reserved.

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5 Tips to Reduce Shopping Cart Abandonment

  • 1. 5 TIPS TO REDUCE SHOPPING CART ABANDONMENT 1 LIMIT DISTRACTIONS Remove outgoing links like header navigation and social footers, from checkout pages. Emphasize call-to-action buttons like “Next Step” or “Complete Order”, and optimize. 2 3 CHECKOUT CART SUMMARY Items Total Shipping Estimated Tax YOUR TOTAL: (3 items) $15.00 $4.50 $1.17 $20.67 Integrate cart functionality into your e-commerce store and display the cart throughout the browsing and checkout process. 3 SHIPPING PAYMENT REVIEW ORDER Enter Payment Information Billing Address Same as Shipping Address Cardholder Name 4 Address Card Number State Zip Code Security Code Secure Payment NEXT STEP 5 WIN TRUST Always use secure checkout, display security badges and SSL certificates, clearly list all charges including shipping, and make customer service information, product guarantees and return policies visible. SHOW STEPS Include breadcrumb navigation of the checkout process, using multiple short, above-the-fold pages instead of long scrolling forms, and offer check-out support along the way, such as live chat or customer service phone number. City Expiration * Tax, shipping costs and discounts will be applied during checkout. INCREASE CART VISIBILITY SIMPLIFY FORM FILLS Don’t force customer registration, ask only for the information needed to complete the order and auto-fill all possible fields. 2ON ONEUPWEB.COM 1.877.568.7477 INFO@ONEUPWEB.COM © 2013 Oneupweb, All Rights Reserved.