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Driving Business Value – Big Data Platforms 
Hadoop Summit 
Karachi, Pakistan 
Nov 18th 2014
Content and services 
via connected 
products 
Page 4 
Hortonworks © 2014 
New routes to market via 
intelligent objects 
Everything 
has a URL 
Remote sensing of 
objects and environment 
Augmented reality 
Building and 
infrastructure management 
Cameras and 
microphones widely 
deployed 
Over 50% of Internet connections are things: 
2011: 15+ billion permanent, 50+ billion intermittent 
2020: 30+ billion permanent, >200 billion intermittent 
Situational 
decision support 
Source: Gartner Keynote at Hadoop Summit 2013
Disruption: It's Not Just About Technologies 
Identity/Access 
Management 
Speech Recognition 
Computer- 
Brain 
Interface 
Truth 
Verification 
Object 
Identification 
Linux 
Wikis 
Grid Computing 
Tablet PC 
Information 
Extraction 
Location-Aware 
Services 
Semantic Web 
Service-Oriented 
Architecture 
Unified 
Communications 
Ultra Wide Band 
RFID 
Social 
Network 
Analysis 
Web-Services- 
Enabled Business 
Models 
Electronic Ink/ 
Digital Paper 
Web 
Services 
Instant 
Messaging 
VoIP 
Sensor Networks 
Smartphone 
Really Simple 
Syndication 
Augmented Reality 
4G Wireless 
Blogging 
Podcasting 
IP Television 
Location 
Sensing 
Design Innovation 
Proactive 
Transparency 
Personalized 
Pricing 
Counterfeit Reality 
Collective 
Intelligence Perfect Recall 
Real-Time Enterprise 
Ubiquitous 
Access 
Smart Objects 
and Ambient 
Intelligence 
Privacy Redefined 
Global Sourcing 
Business 
Process 
Management 
Voice/Data 
Convergence 
Microcommerce 
Self-Sufficiency 
Greenfield 
Business 
Global Micro-Business 
Seamless Service 
to Self-service 
Feedback Society 
Semantic 
Connectivity 
Emerging 
Technologies 
Emerging 
Capabilities 
Emerging 
Business Models 
@copyright Sixth Sense Advisors 2014 3
From Transactional to Behavioral 
@copyright Sixth Sense Advisors 2014 
The challenge facing the business today is the ability to influence the buyer decisions in a window of opportunity that does not last long. The analytics available at a personalization level drives the buyer whether it is choosing a Doctor or buying a Donut. 
To compete in this new era, businesses need to be driven by data and analytics, which are largely different from traditional transactions and campaigns 
The “Gen Z” and “Millinieal Generation” of buyers will not be swayed by traditional engagement models of selling products and services 
4
A Growing Trend 
@copyright Sixth Sense Advisors 2014 
5
Executive Ask 
•Why is our competition performing better in the same markets as us? 
•What is the real revenue impact to the organization? 
•Why do our campaigns not predict the accurate revenue lift? 
•How can we improve our brand and align to customer sentiment? 
•Who can help us get to the bottom of the data abyss? 
•When do we get the real insights from Analytics? 
@copyright Sixth Sense Advisors 2014 
6
Forces Shaping Business 
@copyright Sixth Sense Advisors 2014 
7
Business Evolution – Product to Customer Focus Shifts 
@copyright Sixth Sense Advisors 2014 
Image source - internet 
8
Decision Support – Now & Then 
@copyright Sixth Sense Advisors 2014 
Customer 
Promotion 
Social Presence 
Behavior Analytics 
Competition 
Market 
Value 
Transactions 
Price 
Product 
Channel 
Sales 
Promotion 
Market 
Price 
Transactions 
Customers 
9
Innovation as Way of Life 
@copyright Sixth Sense Advisors 2014 
Old Brick 
New Brick 
10
State of Data 
@copyright Sixth Sense Advisors 2014 
11
Big Data 
•Data that cannot be processed using traditional data processing techniques due to size, scale and formats 
•Its beyond just that 
–Complexity 
–Ambiguity 
–Veracity 
@copyright Sixth Sense Advisors 2014 
12
Noise vs Value 
@copyright Sixth Sense Advisors 2014 
Is Big Data Noise or Value? 
Is Big Data a passing hype? 
Is there real value behind Big Data? 
Is there any measurable and actionable insight from Big Data? 
Is there a need to invest in this now? 
Image source - internet 
13
@copyright Sixth Sense Advisors 2014 
14
Example 
@copyright Sixth Sense Advisors 2014 
Tweet: @jdoe – very disappointed with @united @checkin lousy svc, bad mgmt, long lines #fail. 
20000 retweets. 4 hours ago 
IT Perspective Text of 140 chars will be stored as string. The data model for this will be a table with source, content, datetime. 
Business Perspective 
User – JDoe 
Brand – United 
Sentiment – Negative 
Process – Check-in 
Time – Waiting in long lines 
Impact – shared 20000 times in 4 hours 
15
Why Does Big Data Differ 
@copyright Sixth Sense Advisors 2014 
IT does not know data 
Business knows the intelligence to be applied to the data to derive value 
Business knows how to discover data patterns (manual and automated) 
Business understands the semantics better 
Business can perform data interrogation in an experiment and associate rules of engagement early on for data usefulness 
Business can sift the data to curate the context 
Big Data needs to be curated to be useful 
16
@copyright Sixth Sense Advisors 2014 
17 
Source: McKinsey Presentation on Marketing
Big Data Challenges 
@copyright Sixth Sense Advisors 2014 
Complex 
Ambiguous 
Formats / Availability 
Minimally Organized 
Complex Data Quality Issues 
Metadata / Semantics 
Needs Intervention 
Needs Discovery / Contextualization 
Needs Analysis 
18
Perspective 
@copyright Sixth Sense Advisors 2014 
Data 
Insights 
19
The Paradigm Shift 
@copyright Sixth Sense Advisors 2014 
IT 
•Facilitate 
•Maintain 
•Support 
•Manage 
Business 
•Driver 
•Budget Sponsors 
•Program Owner 
•Define & Consume 
IT 
•Driver 
•Program Owner 
•Budget Sponsor 
•Maintain 
•Support 
Business 
•User 
Data Warehouse 
Big Data 
20
Analysis 
@copyright Sixth Sense Advisors 2014 
21
Processing – The Details 
@copyright Sixth Sense Advisors 2014 
Tag 
Categorize 
Classify 
Cleanse (Data Quality Rules) 
Semantic Integration 
Measure 
Visualize 
22 
Big Data Platforms
Future Visualization 
@copyright Sixth Sense Advisors 2014 
23
Big Data Architecture 
@copyright Sixth Sense Advisors 2014 
Big Data Sources 
Hadoop (and / or NoSQL) 
Traditional Data Sources 
ETL 
ELT 
CDC 
Staging Or ODS 
ETL ELT 
EDW 
BI Analytics 
Discovery 
Data Mining Algorithms 
Acquire 
Big Data Analytics 
24
@copyright Sixth Sense Advisors 2014 
25
Infrastructure 
Infrastructure Challenges & Solutions 
Challenges To Address 
Semantic Data Integration 
Compression & Storage 
High Capacity Warehouse 
Security and Governance 
Scripting and Development Tools 
Complex Event Processing 
Solutions Available Today 
Columnar Databases 
Workload Optimization 
Analytic Accelerators 
Hadoop / Map Reduce 
No SQL Engines 
Stream Computing 
@copyright Sixth Sense Advisors 2014 
26
Big Data Analytics 
@copyright Sixth Sense Advisors 2014 
Existing EDW 
Machine Learning 
Text Mining 
Analytics 
Coding & Learning 
Semantic Knowledge Base 
Metadata & Semantic Layer 
27
28 
Dealing with Big “Data Problems” 
Data silos in disjointed systems 
Multiple data sources - overlapping, conflicting 
Timely processing of large volumes of data 
Partial, inaccurate, inconsistent.. data 
28 
Single Data Platform
Reports 
Analytical 
DBMS 
Analytics Cluster 
Data Asset Catalog 
Analytical DBMS 
Dashboards 
Data Discovery 
Interactive 
Queries 
Batch 
Queries 
Web Applications 
Activity 
Logs 
NoSQL 
Reference Data 
Device Apps 
Probes 
3rd Party 
Device 
User Profile 
POI, Map 
Activity Sensor 
Data Intake 
ETL, data crunching, attribution, ML Algorithms 
Aggregation 
HDFS 
Analytical 
DBMS 
Big Data Analytics Platform Data Flows 
29 
@copyright Sixth Sense Advisors 2014 
29
Analytics 
•Behavioral Analytics 
•Cohort Analytics 
•Collections Analytics 
•Competitive Analytics 
•Financial Services Analytics 
•Fraud Analytics 
•Marketing Analytics 
•Pricing Analytics 
•Sales Analytics 
•Risk Analytics 
•Supply Chain Analytics 
•Talent Analytics 
•Channel Analytics 
•Logistics Analytics 
@copyright Sixth Sense Advisors 2014 
30
Trends 2015 
•Business Users Drive Big Data Initiatives 
•Analytics is the “new” center stage 
•Data Discovery and Storyboard Patterns Emerge Stronger 
•Hadoop-Based Data Lakes / Swamps Unite with Data Warehouses 
•Predictive Analytics Lend Fresh Insight From Big Data Explorations 
•Prescriptive Analytics Bring New Insight to Current Business Processes 
@copyright Sixth Sense Advisors 2014 
31
Measuring Value 
Increasing Revenue / Opportunity / Market 
Lowering Costs / Risks / Maintenance 
Value 
@copyright Sixth Sense Advisors 2014 
32
Critical Success Factors 
@copyright Sixth Sense Advisors 2014 
Business needs to own and execute the Big Data program 
Data collection and discovery is the most critical step 
Metadata is needed to process the data prior and post Data Warehouse integration 
Data quality can be processed by integrating Taxonomies 
Data visualization is needed to discover data 
Metrics and Metadata will be the bridge to integrate to the Data Warehouse 
33
Questions 
@copyright Sixth Sense Advisors 2014 
34
Thank You 
Contact 
rkrish1124@yahoo.com 
Twitter: @datagenius 
Images Source - Internet 
@copyright Sixth Sense Advisors 2014 
35
References 
•Gartner 
•McKinsey 
•MIT Innovation Labs 
•Google 
•Facebook 
•LinkedIn 
@copyright Sixth Sense Advisors 2014 
36

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Big Data Platforms Drive Business Value

  • 1. Driving Business Value – Big Data Platforms Hadoop Summit Karachi, Pakistan Nov 18th 2014
  • 2. Content and services via connected products Page 4 Hortonworks © 2014 New routes to market via intelligent objects Everything has a URL Remote sensing of objects and environment Augmented reality Building and infrastructure management Cameras and microphones widely deployed Over 50% of Internet connections are things: 2011: 15+ billion permanent, 50+ billion intermittent 2020: 30+ billion permanent, >200 billion intermittent Situational decision support Source: Gartner Keynote at Hadoop Summit 2013
  • 3. Disruption: It's Not Just About Technologies Identity/Access Management Speech Recognition Computer- Brain Interface Truth Verification Object Identification Linux Wikis Grid Computing Tablet PC Information Extraction Location-Aware Services Semantic Web Service-Oriented Architecture Unified Communications Ultra Wide Band RFID Social Network Analysis Web-Services- Enabled Business Models Electronic Ink/ Digital Paper Web Services Instant Messaging VoIP Sensor Networks Smartphone Really Simple Syndication Augmented Reality 4G Wireless Blogging Podcasting IP Television Location Sensing Design Innovation Proactive Transparency Personalized Pricing Counterfeit Reality Collective Intelligence Perfect Recall Real-Time Enterprise Ubiquitous Access Smart Objects and Ambient Intelligence Privacy Redefined Global Sourcing Business Process Management Voice/Data Convergence Microcommerce Self-Sufficiency Greenfield Business Global Micro-Business Seamless Service to Self-service Feedback Society Semantic Connectivity Emerging Technologies Emerging Capabilities Emerging Business Models @copyright Sixth Sense Advisors 2014 3
  • 4. From Transactional to Behavioral @copyright Sixth Sense Advisors 2014 The challenge facing the business today is the ability to influence the buyer decisions in a window of opportunity that does not last long. The analytics available at a personalization level drives the buyer whether it is choosing a Doctor or buying a Donut. To compete in this new era, businesses need to be driven by data and analytics, which are largely different from traditional transactions and campaigns The “Gen Z” and “Millinieal Generation” of buyers will not be swayed by traditional engagement models of selling products and services 4
  • 5. A Growing Trend @copyright Sixth Sense Advisors 2014 5
  • 6. Executive Ask •Why is our competition performing better in the same markets as us? •What is the real revenue impact to the organization? •Why do our campaigns not predict the accurate revenue lift? •How can we improve our brand and align to customer sentiment? •Who can help us get to the bottom of the data abyss? •When do we get the real insights from Analytics? @copyright Sixth Sense Advisors 2014 6
  • 7. Forces Shaping Business @copyright Sixth Sense Advisors 2014 7
  • 8. Business Evolution – Product to Customer Focus Shifts @copyright Sixth Sense Advisors 2014 Image source - internet 8
  • 9. Decision Support – Now & Then @copyright Sixth Sense Advisors 2014 Customer Promotion Social Presence Behavior Analytics Competition Market Value Transactions Price Product Channel Sales Promotion Market Price Transactions Customers 9
  • 10. Innovation as Way of Life @copyright Sixth Sense Advisors 2014 Old Brick New Brick 10
  • 11. State of Data @copyright Sixth Sense Advisors 2014 11
  • 12. Big Data •Data that cannot be processed using traditional data processing techniques due to size, scale and formats •Its beyond just that –Complexity –Ambiguity –Veracity @copyright Sixth Sense Advisors 2014 12
  • 13. Noise vs Value @copyright Sixth Sense Advisors 2014 Is Big Data Noise or Value? Is Big Data a passing hype? Is there real value behind Big Data? Is there any measurable and actionable insight from Big Data? Is there a need to invest in this now? Image source - internet 13
  • 14. @copyright Sixth Sense Advisors 2014 14
  • 15. Example @copyright Sixth Sense Advisors 2014 Tweet: @jdoe – very disappointed with @united @checkin lousy svc, bad mgmt, long lines #fail. 20000 retweets. 4 hours ago IT Perspective Text of 140 chars will be stored as string. The data model for this will be a table with source, content, datetime. Business Perspective User – JDoe Brand – United Sentiment – Negative Process – Check-in Time – Waiting in long lines Impact – shared 20000 times in 4 hours 15
  • 16. Why Does Big Data Differ @copyright Sixth Sense Advisors 2014 IT does not know data Business knows the intelligence to be applied to the data to derive value Business knows how to discover data patterns (manual and automated) Business understands the semantics better Business can perform data interrogation in an experiment and associate rules of engagement early on for data usefulness Business can sift the data to curate the context Big Data needs to be curated to be useful 16
  • 17. @copyright Sixth Sense Advisors 2014 17 Source: McKinsey Presentation on Marketing
  • 18. Big Data Challenges @copyright Sixth Sense Advisors 2014 Complex Ambiguous Formats / Availability Minimally Organized Complex Data Quality Issues Metadata / Semantics Needs Intervention Needs Discovery / Contextualization Needs Analysis 18
  • 19. Perspective @copyright Sixth Sense Advisors 2014 Data Insights 19
  • 20. The Paradigm Shift @copyright Sixth Sense Advisors 2014 IT •Facilitate •Maintain •Support •Manage Business •Driver •Budget Sponsors •Program Owner •Define & Consume IT •Driver •Program Owner •Budget Sponsor •Maintain •Support Business •User Data Warehouse Big Data 20
  • 21. Analysis @copyright Sixth Sense Advisors 2014 21
  • 22. Processing – The Details @copyright Sixth Sense Advisors 2014 Tag Categorize Classify Cleanse (Data Quality Rules) Semantic Integration Measure Visualize 22 Big Data Platforms
  • 23. Future Visualization @copyright Sixth Sense Advisors 2014 23
  • 24. Big Data Architecture @copyright Sixth Sense Advisors 2014 Big Data Sources Hadoop (and / or NoSQL) Traditional Data Sources ETL ELT CDC Staging Or ODS ETL ELT EDW BI Analytics Discovery Data Mining Algorithms Acquire Big Data Analytics 24
  • 25. @copyright Sixth Sense Advisors 2014 25
  • 26. Infrastructure Infrastructure Challenges & Solutions Challenges To Address Semantic Data Integration Compression & Storage High Capacity Warehouse Security and Governance Scripting and Development Tools Complex Event Processing Solutions Available Today Columnar Databases Workload Optimization Analytic Accelerators Hadoop / Map Reduce No SQL Engines Stream Computing @copyright Sixth Sense Advisors 2014 26
  • 27. Big Data Analytics @copyright Sixth Sense Advisors 2014 Existing EDW Machine Learning Text Mining Analytics Coding & Learning Semantic Knowledge Base Metadata & Semantic Layer 27
  • 28. 28 Dealing with Big “Data Problems” Data silos in disjointed systems Multiple data sources - overlapping, conflicting Timely processing of large volumes of data Partial, inaccurate, inconsistent.. data 28 Single Data Platform
  • 29. Reports Analytical DBMS Analytics Cluster Data Asset Catalog Analytical DBMS Dashboards Data Discovery Interactive Queries Batch Queries Web Applications Activity Logs NoSQL Reference Data Device Apps Probes 3rd Party Device User Profile POI, Map Activity Sensor Data Intake ETL, data crunching, attribution, ML Algorithms Aggregation HDFS Analytical DBMS Big Data Analytics Platform Data Flows 29 @copyright Sixth Sense Advisors 2014 29
  • 30. Analytics •Behavioral Analytics •Cohort Analytics •Collections Analytics •Competitive Analytics •Financial Services Analytics •Fraud Analytics •Marketing Analytics •Pricing Analytics •Sales Analytics •Risk Analytics •Supply Chain Analytics •Talent Analytics •Channel Analytics •Logistics Analytics @copyright Sixth Sense Advisors 2014 30
  • 31. Trends 2015 •Business Users Drive Big Data Initiatives •Analytics is the “new” center stage •Data Discovery and Storyboard Patterns Emerge Stronger •Hadoop-Based Data Lakes / Swamps Unite with Data Warehouses •Predictive Analytics Lend Fresh Insight From Big Data Explorations •Prescriptive Analytics Bring New Insight to Current Business Processes @copyright Sixth Sense Advisors 2014 31
  • 32. Measuring Value Increasing Revenue / Opportunity / Market Lowering Costs / Risks / Maintenance Value @copyright Sixth Sense Advisors 2014 32
  • 33. Critical Success Factors @copyright Sixth Sense Advisors 2014 Business needs to own and execute the Big Data program Data collection and discovery is the most critical step Metadata is needed to process the data prior and post Data Warehouse integration Data quality can be processed by integrating Taxonomies Data visualization is needed to discover data Metrics and Metadata will be the bridge to integrate to the Data Warehouse 33
  • 34. Questions @copyright Sixth Sense Advisors 2014 34
  • 35. Thank You Contact rkrish1124@yahoo.com Twitter: @datagenius Images Source - Internet @copyright Sixth Sense Advisors 2014 35
  • 36. References •Gartner •McKinsey •MIT Innovation Labs •Google •Facebook •LinkedIn @copyright Sixth Sense Advisors 2014 36