SAP Business One Solution Brief

1. SAP Solution Brief
SAP Solutions for Small Businesses
and Midsize Companies
SAP Business One
Streamline Your BuSineSS, The SAP® Business One
application offers a single,
accelerate ProfitaBle Growth affordable way to manage
USIng An AffOrdABLE APPLICATIOn your entire business –
BUILT fOr SMALL BUSInESSES from sales and customer
relationships to financials
and operations. designed
Like many decision makers in small SAP Business One: specifically for small busi-
businesses, you want to focus on A Comprehensive, Integrated
growing your business but instead find Solution
nesses, it helps you stream-
yourself dealing with a flood of daily line processes, act on timely
operational details, ad hoc requests for SAP Business One includes all the
information, and nonstop competitive processes you need to run your entire
information, and accelerate
moves. Meeting these challenges is business. Unlike niche solutions, it pro- profitable growth.
difficult and time-consuming. When key vides complete business management
pieces of information reside in different functions covering financials, sales,
systems or locations, response times customers, inventory, and operations.
can lag and create customer dissatisfac- And because it is designed specifically
tion. And disjointed sales, accounting, for small businesses, it can be installed
and operational processes inevitably quickly (typical implementation time
result in bottlenecks and reduced pro- is about two to eight weeks) and is
ductivity. Multiple systems also mean straightforward to maintain and use.
additional work – such as duplicate data
entries – which in turn causes errors and Streamline Your Entire Business with
delays. Meanwhile, your competition is a Single System
making it hard for you to find and keep By integrating all critical business
customers. functions, SAP Business One provides
support for sales, customers, purchas-
To maintain a competitive edge, you ing, inventory, operations, financials,
need a clear view of all aspects of your
business. You must streamline process-
es and find better ways to access the “SAP Business One enables us to
information that will result in the best run our business 20% more effi-
business decisions. If you can effectively
track and then access all customer- ciently, which ultimately leads
related information, for example, you can to greater profitability.”
service your customers more personally
and intelligently at every point of contact Bill Boiler, Warehouse Manager, Trade Union
– locking in their loyalty and ensuring International Inc.
repeat business. And if you can accu-
rately monitor and manage revenue and and human resources. And by capturing
expenses, you are positioned to optimize business information in a single system,
cash and liquidity, which increases your it makes the information instantly acces-
financial strength and gives you the flexi- sible across the organization, eliminating
bility to respond quickly when business duplicate data entry, costs, and related
opportunities arise. The SAP® Business errors. Its workflow-based alerts trigger
One application can help your organiza- automatic response when important
tion see clearly, think clearly, and act business events occur, allowing you to
clearly so that you can close the gap monitor and focus on those that are
between strategy and execution and
become a best-run business.

2. most critical. freeing you from con- Adapt to Meet Your Changing needs customize and extend SAP Business
stantly reacting to day-to-day minutiae, You can set up and configure SAP One to meet your specific business and
the application lets you spend more Business One quickly, and as your industry challenges. In addition, unlike
time driving the business forward. business grows, you can adapt and many other small business solutions on
customize the software to meet your the market today, SAP Business One
Strengthen Customer relationships changing needs. for instance, with provides worldwide coverage with 40
and Loyalty its published software development kit country-specific versions on a single
SAP Business One helps you manage and over 550 add-on solutions that have platform, delivered and supported locally
sales, customer service, and support been built on SAP Business One by so you can confidently grow your
by integrating these functions with other our software solution partners, you can business overseas.
business functions across the company.
With the service call component in
SAP Business One, you can effectively SAP Business One Key Functionality
respond to customer service and
support calls and find resolutions more Accounting and financials • Production orders
quickly. detailed service reports related • general ledger and journal entries • forecasting and material require-
to call volumes, durations, and response • Basic cost accounting and monitor- ments planning
times allow you to assess progress and ing of project costs
take necessary actions. SAP Business • Budget management Inventory and distribution
One also lets you analyze customers • Banking and bank statement • Items management and item queries
using data from sales, operations, and processing • receipt to stock, release from stock,
finance to identify ways to serve them • Payment processing and and stock transactions
faster and better. reconciliation • Stock transfer between multiple
• financial statements and reporting warehouses
Act on Instant and Complete • Sales tax and value-added tax • Serial number management
Information • Multicurrency support • Inventory revaluation
The application captures critical data • Customer and vendor catalog
across sales, customers, operations, Sales and Customers • Price lists and special pricing
and financials in a single system for • Opportunities and pipeline • Batch management
immediate access and use. Together management • Pick and pack
with the fully integrated Crystal reports® • Customer contact and activity
software, SAP Business One delivers management reporting and Administration
compelling reporting functionality and • Sales quotations and orders • full integration with Crystal reports®
information access that allow you to • Invoicing and crediting software
get crucial insights into all parts of your • Sales and pipeline forecast • “drag and relate,” drill downs, search
business. Interactive drill-down function- • Service contract management assistance, workflow-based alerts
ality and a variety of presentation for- • Service-call management entry • Employee directory and administra-
mats allow you to click through relevant and tracking tion, employee time
data and get answers at any time. Your • remote support platform
employees can respond to customer Purchasing and Operations • data migration workbench, data
needs faster, and managers can accu- • Purchase proposals archiving
rately track revenues, costs, and cash • Purchase orders and deliveries • SAP® Business One Software
flow so they can assess business perfor- • goods receipts and returns development Kit, including the data
mance and determine how to improve it. • Accounts payable invoice and interface and user interface applica-
credit notes tion program interfaces, user-defined
• Bill of materials fields, and tables

3. One Application, Multiple Functions One helps manage the complete order- You can also use additional function-
to-pay cycle, including receipts, invoices, alities that are an integral part of SAP
SAP Business One combines a broad and returns. You can also plan material Business One such as “drag and relate”
range of functions into a single applica- requirements for production, control bills and interactive drilling down through
tion. These functions are summarized of materials, and replenish inventory multiple levels of relevant data to get
in the sidebar. automatically. And using integration complete information instantly.
with Crystal reports, you can analyze
Accounting and financials your vendors’ performance and adjust System reliability and Performance
SAP Business One helps you manage your procurement strategy accordingly. SAP offers a remote support platform
your general ledger, journals, budgets, for SAP Business One to help you
and accounts payable and receivable. Inventory and distribution maintain your software system more
You can conduct all your banking activi- SAP Business One also lets you readily easily and proactively prevent potential
ties – including processing payments by manage your inventory and operations, issues from impacting your business
check, cash, credit card, bank transfer, including picking, packing, delivery, and activities. As an automated monitoring
and bill of exchange – as well as recon- billing. You can perform inventory valu- tool, this remote support platform helps
cile various accounts and create finan- ation using different methods such as identify system bottlenecks by enabling
cial reports for profit and loss, cash flow, standard costing, moving average, and SAP support services to collect infor-
balance sheet, and aging. You can also fIfO; monitor stock levels; and track mation on your system status and check
update account postings at the exact transfers in real time and across multiple the system against known support
time relevant business events occur. warehouses. In addition, you can run issues. By sending regular status
real-time inventory updates, availability e-mails and automatic fixes, it allows
Sales and Customers checks, and manage pricing and special you to avoid issues from happening and
With SAP Business One, you can: pricing, which allows you to automati- decrease the time you would otherwise
• Create quotes, enter orders, and cally apply volume, cash, and account spend on IT support. In addition, the
provide better customer service discounts to transactions with vendors tool provides several other services
• Track sales opportunities and activities and customers. including automated database backups,
from first contact to the close of sale preupgrade evaluations, inventory valu-
• Initiate marketing campaigns by using reporting and Administration ation checkups, and system installation
templates for mass e-mails SAP Business One provides powerful, health checks.
• Provide support for customer ser vice, integrated analytic and reporting tools
service contracts, and warranties to help you access the critical business To Learn More
information you need. With SAP
The application also lets you manage Business One, together with fully inte- To learn more about how SAP
and maintain customer contacts with grated Crystal reports, you can gather Business One can help your business
full Microsoft Outlook synchronization, data from multiple sources and gener- gain clarity, streamline processes, and
which results in increased sales ate timely and accurate reports based on accelerate profitable growth, call your
effectiveness and stronger customer critical company data across financials, SAP representative today or visit us on
relationships. sales, customers, inventory, ser vice, the Web at www.sap.com/sme
production, and operations. Completely /solutions/businessone/index.epx.
Purchasing and Operations integrated with the Microsoft Office
Every small business needs a system- products and focused on data security,
atic approach to managing the procure- Crystal reports allows you to choose
ment process, from creating purchase from a variety of report formats and to
orders to paying vendors. SAP Business control access to information displayed.

4. Quick factS www.sap.com /contactsap
Summary
designed specifically for small businesses, SAP® Business One is a single, affordable
application for managing your entire business with greater clarity, including financials, sales,
customer relationships, and operations. It helps streamline your end-to-end operations,
gain instant access to complete information, and accelerate profitable growth.
Business Challenges
• find time to focus on growing your business
• Access the right information to make key decisions
• Build and maintain closer customer relationships
• Minimize duplicate data entries, errors, and delays
• Optimize cash flow for business needs
Key Features
• Accounting and financials – Manage your general ledger, journals, budgets, and
accounts receivables and payables
• Sales and customer relationship management – Manage the entire sales process from
first contact to closing the sale and from customer data management to aftersales
support
• Purchasing and operations – Control the entire procurement process
• Inventory and distribution – Manage inventory across multiple warehouses and
locations, and track and record stock movements
• Reporting and administration – Create, manage, and distribute reports that help foster
clarity in your business
Business Benefits
• Spend more time growing your business using newly streamlined operations instead of
reacting to the details of day-to-day tasks
• Respond quickly to customer needs by instantly accessing the information necessary to
make confident business decisions
• Eliminate redundant data entry and errors with a single, integrated system that improves
process efficiency, minimizes costs and delays, and strengthens your bottom line
• Form closer customer relationships via centralized information that makes it easier to 50 059 233 (09/11)
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• Lower your technology costs and achieve faster time to value by using a system that Bydesign, SAP Business Bydesign, and other SAP products and
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For More Information Business Objects and the Business Objects logo, BusinessObjects,
Call your SAP representative, or visit us online at Crystal reports, Crystal decisions, Web Intelligence, Xcelsius, and
other Business Objects products and services mentioned herein as
www.sap.com/sme/solutions/businessone/index.epx. well as their respective logos are trademarks or registered trademarks
of Business Objects S.A. in the United States and in other countries.
Business Objects is an SAP company.
All other product and service names mentioned are the trademarks
of their respective companies. data contained in this document
serves informational purposes only. national product specifications
may vary.
These materials are subject to change without notice. These materials
are provided by SAP Ag and its affiliated companies (“SAP group”)
for informational purposes only, without representation or warranty of
any kind, and SAP group shall not be liable for errors or omissions with
respect to the materials. The only warranties for SAP group products
and services are those that are set forth in the express warranty
statements accompanying such products and services, if any. nothing
herein should be construed as constituting an additional warranty.