presented in ASIA Water Week 2013, Manila 11-13 March 2013

1. Our Sustainability Journey

2. Outline
I. The Manila Water Story
II. Sustainability Practices Across
the Value Chain
III. Championing Sustainability
Beyond the East ZoneBeyond the East Zone
2

3. The
Manila Water
SStory
© Manila Water 2011

4. Pre‐PPP
WaterWater
Availability
26%

5. Pre‐PPP
ILLEGALILLEGAL
CONNECTIONS LEAKS
LOW PRESSURE POOR CUSTOMER
SERVICETO NO WATER SERVICE

6. Public‐Private
P hiPartnership (1997)
Metropolitan
Waterworks and
Sewerage System

7. Objectives of the PPP
Expand Improve IncreaseExpand
Service
Coverage
Improve
Service
Delivery
Increase
Operating
EfficiencyCoverage Delivery Efficiency

8. East Zone
Concession
AreaArea
23 cities and23 cities and
municipalities

9. Milestones
WaterWater
Availability
99%99%

10. Milestones
from 3M tofrom 3M to
6.2M
customerscustomers

11. Milestones
f 63%from 63%
to 11% NRWto 11% NRW
700 MLD Saved

12. Milestones
24/7 and
potablepotable

13. Sustainability
Practices Across
The Value ChainThe Value Chain

14. O i i i b l d i h i i f
Manila Water’s business model is anchored on sustainability
Our vision is to become a leader in the provision of
water, wastewater, and other environmental services which will
and Enhance
Sustainable
Empower
People
Protect the
Environment Sustainable
Development
People Environment
“Triple Bottomline”
14

15. Water
Source
Distribution Integrated
Management
S t
Wastewater
Management
System Management

16. Water
Source

17. Water Source:
“Adopt‐a‐WatershedAdopt‐a‐Watershed
Program”
• More than 50,000 seedlings planted in total 65,200
hectares in Angat, Ipo and La Mesa Dams
• 300 indigenous families with sustainable livelihood• 300 indigenous families with sustainable livelihood
• Partners: 70 various organizations

18. Water Source:
“Comprehensive WatershedComprehensive Watershed
Masterplan in Marikina”
• Reforesting 1,000 hectares
• Partner: DENR

19. Water Source:Water Source:
“Ground Water Protection
Program”
• Awareness on limitations and effects of Ground Water
LGU t i l ti f d t• LGU partners in regulating use of ground water
• Partner: NWRB and LGUs

20. Water
Source
Distribution

21. Distribution:
System Losses ReductionSystem Losses Reduction
“Network Improvement Program”
• From 63% NRW to 11%; 700 MLD saved
• Partners: MWSS, DPWH, MMDA, LGUs

22. Di t ib tiDistribution:
Water for the Poor
“Tubig Para Sa Barangay”Tubig Para Sa Barangay
• From P150/cu.m. to P7
• 1.7M low income people now enjoy 24/7 potable water
• Partners: Communities and LGUs

23. Distribution:
Community ServiceCommunity Service
“Lingap” Program
• 300 institutions served
• 1.5M beneficiaries
• Partners:
“Lingap Eskwela” (Partner: DepEd)
“Lingap Ospital” (Partner: DOH)Lingap Ospital (Partner: DOH)
“Patubig sa Palengke (Partner: DILG)
“Patubig sa City Jail” (Partner: BJMP, DILG)
“Lingap Ampunan” (DSWD)

24. Distribution:
Vendor ManagementVendor Management
“Suki” Program
• Sustainability Policy, Health and
Safety Policy and ProperSafety Policy and Proper
Housekeeping Practices among
all vendors
• Partners: Vendors

25. Distribution:
Supply Chain ProgramSupply Chain Program
“Kabuhayan Para sa Barangay” Program
• 8 Beneficiary Cooperatives with 900 families
• Partner: Manila Water Foundation

26. DistributionDistribution:
Energy Efficiency ProgramEnergy Efficiency Program
Carbon Management Plans
• One of firsts to adopt the PhilGARPOne of firsts to adopt the PhilGARP
• Continual management of carbon emission

27. Water
Source
Distribution Integrated
Management
S tSystem

28. DistributionIntegrated
Management System:Management System:
ISO 14001 for
Environmental Management

29. IntegratedIntegrated
Management
System:System:
OSHAS 18001 for
Occupational Health & p
Safety
• For Employees: Employment benefits and
Health and Safety Policy
• 10 Million Safe Man‐hours

30. Integrated g
Management
System: ISO 17025:2005 accredited
Laboratory Services Department
y
ISO 9001 for
Quality Management
System
Laboratory Services Department
System

31. Water
Source
Distribution Integrated
Management
S t
Wastewater
Management
System

32. Wastewater
Management:Management:
Sanitation Service
“Sanitasyon Para sa Barangay”
• 1M household septic tanks desludged
• 78 Desludging Tankers
• Partners: DENR, LLDA, LGUs, MWSSy g y
Program
Partners: DENR, LLDA, LGUs, MWSS

33. Wastewater
Management:Management:
Sewerage System
• 38 Sewage Treatment Plants
23%• 23% sewage coverage
• Partners: DENR, LLDA, LGUs, MWSS

34. • Commitment to used water
management
Wastewater
Management:
• Partners: MMDA, DENR, DPWH,
MWSS, LLDA, LGUs
g
Catchment‐based Strategy
“3‐River Masterplan”

35. Wastewater IEC:
“Toka Toka” MovementToka Toka Movement
• First environmental movement onFirst environmental movement on
wastewater management
• Pioneer Partners: ADB and ABSCBN
Foundation

36. Wastewater IEC:
“Toka Toka” Movement
• 99,168 on‐ground supporters
• 78 projects lined‐up for its first year
• 14 partners acquired in 7 months

37. Championing
Sustainability
Beyond the East ZoneBeyond the East Zone

38. Spreading the Advocacy:
“Lakbayan” Program
( il )(Water Trail Tour)
• 67 institutions served
• 3,746 participants

40. Annual
S t i bilitSustainability
ReportingReporting
• Level A compliance GRI G3.1 indicators
• ISO 26000 guidance on social responsibility

41. Annual
Sustainability y
Reporting for
SubsidiariesSubsidiaries
• For 2013 onwards, New Business
Operations (Clark Water, Laguna Water andOperations (Clark Water, Laguna Water and
Boracay Water) will have its own
sustainability reporting

42. And the Journey continues…
42

43. h kThank you.

44. Securing your future today