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Advanced NetSuite Shipping




Oz Development, Inc.   www.ozdevelopment.com   508.366.1969
Agenda

• Introduction & Welcome

• Challenges driving shipping complexity

• Customer Examples

• What is “Advanced Shipping”?

• Oz Development Overview

• POS Supply Solutions Case Study

• Wrap Up and Q & A


         Oz Development, Inc.   www.ozdevelopment.com   508.366.1969
Today’s Speakers




                                                    Brian Hodgson




Stephen Enfield
President & CEO



                                                    Troy Graham

     Oz Development, Inc.   www.ozdevelopment.com       508.366.1969
Challenges Driving Shipping Complexity

                                                     • Growth brands via
 eCommerce                                            Internet/eCommerce
  Business                                           • Omni channel (eBay,
                                                      Amazon, multiple
 Opportunity                                          brands)



                                                     • Better visibility
Demands from                                         • Documentation
                                                       requirements
 Customers                                           • Delivery date options



                                                     • Rapid ROI
                                                     • Minimal IT resources
Cloud Solution                                         required in house
   Payback                                           • Focus on business
                                                       problem not IT


      Oz Development, Inc.   www.ozdevelopment.com          508.366.1969
OzLINK Success With NetSuite




     Inaugural NetSuite Technology Partner - 2005
              Partner of the year in 2007
          Over 500 joint NetSuite customers



  Oz Development, Inc.   www.ozdevelopment.com   508.366.1969
OzLINK Extends NetSuite Fulfillment




   Oz Development, Inc.   www.ozdevelopment.com   508.366.1969
Recent Customer Success Examples




  Oz Development, Inc.   www.ozdevelopment.com   508.366.1969
OzLINK Provides Advanced Shipping


    Automate Complex                       Leverage the Broadest                   Service All
     Business Rules                           Carrier Support                    Sales Channels




• Auto select carrier and service        • All carrier options
   • By sales channel                    • US and International             • Branded pack slips
   • By order weight, value, etc.        • Third party billing              • ASN
   • By line of business                 • Scales and peripherals           • Retail compliant labels
• Automate returns                       • Combo pick ticket & ship label   • Drop ship for your customers



                  Oz Development, Inc.           www.ozdevelopment.com         508.366.1969
Advanced Shipping Defined
Need                                                      Native NetSuite                  OzLINK

Carrier Services & Options


Business rules

Analytics Shipping Reports

Integrating pack and shipping label

Adv. Pack Verification, ASN, retail compliant labels

Integrated scales/peripherals (dimensioning, etc.)

Freight shipping and VICS BOL

Drop ship/outsourced fulfillment

Handling returns and labels

Pre-Ship Batch Address Validation

                   Oz Development, Inc.          www.ozdevelopment.com      508.366.1969
Pre-Ship Address Validation

  Order                                                                    Ready To
  Entry                                                                     Fulfill




                                                     • Review pending orders
                                                        • Approval
                                                        • Fulfillment
                                                     • Screens periodically &
                                                       highlights ambiguous
Address correction fees                                orders
  Are $10 per error                                  • Correct and update




          Oz Development, Inc.   www.ozdevelopment.com           508.366.1969
Automate Business Rules
            Shipment                                          Origin/Dest
                                      Consignee
             Details                                           Address

         • Weight, dims            • Loyalty programs       • Residential
         • Value                   • Drop ship              • Urban area
         • Commodity               • Preferred service      • PO Box
         • Delivery date                                    • International




                                       OzLINK
                               Automate Business Rules




          Carrier & Service      Shipping Options        Package Options
          • Ground               • Return Service        • Delivery confirmation
          • Next Day Air         • Saturday Delivery     • Flexible parcel ins.
          • Mail Innovations     • Int’l Commodity       • Declared value
          • Freight              • etc                   • etc.
          • etc




  Oz Development, Inc.              www.ozdevelopment.com                 508.366.1969
Partner Fulfillment: Suppliers or Customers

                   Customer                                                      Supplier
                   Drop Ship                                                    Fulfillment



      Delivery                          Orders                       Orders                         Purchase
                      Warehouse                                                    Sales




      Consumer                          Retailer                     Supplier                   Customers

                       Purchase                                                   Delivery




• Service you drop ship customers                              • Leverage suppliers for drop ship
• Create retailer specific branded pack slips                  • Outsource fulfillment to 3PLs
• Leverage third party billing                                 • Gain visibility to orders status and inventory
• Support alternative return addresses                         • Integrate NetSuite to your partners IT systems


                 Oz Development, Inc.              www.ozdevelopment.com             508.366.1969
Branded Pack Slips




  Oz Development, Inc.   www.ozdevelopment.com   508.366.1969
Alternate Pick & Pack Scenarios

 Batch Processing                                Master Picking




  Oz Development, Inc.   www.ozdevelopment.com            508.366.1969
Integrate ASN Into Your Warehouse
Customers                                     Cloud                                          NetSuite User



                        EDI
                                                                                              PO
                    850, Other

                   856, 810 Other                                                            INV
                                              SPS NetSuite
                                               Integration
                    850, Other
                                                                                               Front Office
                    856, 810 Other

                                                             Carton Details
    v               850, Other

                   856, 810 Other                                                              Warehouse

                                                                                                        -Pick
                                                                                                        -Pack
                                                                                             ASN        -Ship




               Shipment / Delivery




            Oz Development, Inc.     www.ozdevelopment.com                    508.366.1969
Can Advanced Shipping Help You?


• Are expanding sales & channels creating more
  business rules?
• Do growth channels such as Amazon & eBay to
  be better integrated into shipping?
• Are there customer documentation requirements
  that could be automated?
• Can you save freight spend through mode
  optimization?



      Oz Development, Inc.   www.ozdevelopment.com   508.366.1969
POS Supply Solutions Overview

• Founded in 1999
• Leading supplier of point of sale and transaction supplies
  including POS roll paper, ATM paper, carbonless rolls, citation
  rolls, mobile printer rolls, and pre-printed custom paper rolls
• 12,000+ customers including Ritz Carlton, Harrah’s, TGI
  Fridays, Redbox, Subway, Alaska Airlines, Dollar Tree Stores
•   ResellerRatings Elite Member –                   rated in the top 1% of
    over 38,000 online webstores
• 2011 Inc. 5000 Member –




          Oz Development, Inc.   www.ozdevelopment.com       508.366.1969
Improving Fulfillment and Shipping
• Implementation and success with NetSuite and OzLINK
  (starting working with OZ in 2007)
• Leverage all carrier services from UPS, FedEx, and USPS
  (including services not available in native Netsuite).
• OzLINK provides two-way integration with our carrier
  software - UPS Worldship, Endicia (for USPS), and FedEx
  Ship Manager, ensuring NetSuite orders are synchronized
  with costs, tracking numbers, and shipment status.
• Visibility on our shipping carrier cost, carrier published
  rate and what we charged customer




        Oz Development, Inc.   www.ozdevelopment.com   508.366.1969
Improving Fulfillment and Shipping
• OzLINK for UPS – rating tool that gives our customer
  service access to the key information to help quote
  shipping costs, compare services, offer the correct
  delivery options, validate addresses and confirm delivery
  dates.
• Advanced integration from UPS Quantum View to
  NetSuite for drop shipments. We automate the pulling of
  tracking information and shipping costs from Quantum
  View and putting them into NetSuite.
• Oz is a valued partner who provides us with valuable
  expertise for shipping, fulfillment, integration and
  NetSuite.



        Oz Development, Inc.   www.ozdevelopment.com   508.366.1969
Next Webinar
Optimize Your Warehouse with OzLINK Mobile




               PO Receiving         Wireless
                & Put Away          Picking




                 Inventory       Work Orders
                Cycle Count




                    Jan 31, 1 PM ET
        Sign Up at netsuite.ozdevelopment.com

   Oz Development, Inc.       www.ozdevelopment.com   508.366.1969
Q&A




Oz Development, Inc.   www.ozdevelopment.com   508.366.1969
OzLINK: Helpful Tools



Mobile Warehouse                  Shipping
   Receiving                      Shipping               Keep up to date with both industry and
                                                                OzLINK product news
    Picking              Advanced Ship Notice
   Inventory                  UPS Pro




     See What NetSuite Customers                                Visit the OzLINK for NetSuite
             Are saying                                                    micro-site




                Oz Development, Inc.         www.ozdevelopment.com          508.366.1969

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OzLINK Advanced NetSuite Shipping Webinar

  • 1. Advanced NetSuite Shipping Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 2. Agenda • Introduction & Welcome • Challenges driving shipping complexity • Customer Examples • What is “Advanced Shipping”? • Oz Development Overview • POS Supply Solutions Case Study • Wrap Up and Q & A Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 3. Today’s Speakers Brian Hodgson Stephen Enfield President & CEO Troy Graham Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 4. Challenges Driving Shipping Complexity • Growth brands via eCommerce Internet/eCommerce Business • Omni channel (eBay, Amazon, multiple Opportunity brands) • Better visibility Demands from • Documentation requirements Customers • Delivery date options • Rapid ROI • Minimal IT resources Cloud Solution required in house Payback • Focus on business problem not IT Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 5. OzLINK Success With NetSuite Inaugural NetSuite Technology Partner - 2005 Partner of the year in 2007 Over 500 joint NetSuite customers Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 6. OzLINK Extends NetSuite Fulfillment Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 7. Recent Customer Success Examples Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 8. OzLINK Provides Advanced Shipping Automate Complex Leverage the Broadest Service All Business Rules Carrier Support Sales Channels • Auto select carrier and service • All carrier options • By sales channel • US and International • Branded pack slips • By order weight, value, etc. • Third party billing • ASN • By line of business • Scales and peripherals • Retail compliant labels • Automate returns • Combo pick ticket & ship label • Drop ship for your customers Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 9. Advanced Shipping Defined Need Native NetSuite OzLINK Carrier Services & Options Business rules Analytics Shipping Reports Integrating pack and shipping label Adv. Pack Verification, ASN, retail compliant labels Integrated scales/peripherals (dimensioning, etc.) Freight shipping and VICS BOL Drop ship/outsourced fulfillment Handling returns and labels Pre-Ship Batch Address Validation Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 10. Pre-Ship Address Validation Order Ready To Entry Fulfill • Review pending orders • Approval • Fulfillment • Screens periodically & highlights ambiguous Address correction fees orders Are $10 per error • Correct and update Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 11. Automate Business Rules Shipment Origin/Dest Consignee Details Address • Weight, dims • Loyalty programs • Residential • Value • Drop ship • Urban area • Commodity • Preferred service • PO Box • Delivery date • International OzLINK Automate Business Rules Carrier & Service Shipping Options Package Options • Ground • Return Service • Delivery confirmation • Next Day Air • Saturday Delivery • Flexible parcel ins. • Mail Innovations • Int’l Commodity • Declared value • Freight • etc • etc. • etc Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 12. Partner Fulfillment: Suppliers or Customers Customer Supplier Drop Ship Fulfillment Delivery Orders Orders Purchase Warehouse Sales Consumer Retailer Supplier Customers Purchase Delivery • Service you drop ship customers • Leverage suppliers for drop ship • Create retailer specific branded pack slips • Outsource fulfillment to 3PLs • Leverage third party billing • Gain visibility to orders status and inventory • Support alternative return addresses • Integrate NetSuite to your partners IT systems Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 13. Branded Pack Slips Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 14. Alternate Pick & Pack Scenarios Batch Processing Master Picking Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 15. Integrate ASN Into Your Warehouse Customers Cloud NetSuite User EDI PO 850, Other 856, 810 Other INV SPS NetSuite Integration 850, Other Front Office 856, 810 Other Carton Details v 850, Other 856, 810 Other Warehouse -Pick -Pack ASN -Ship Shipment / Delivery Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 16. Can Advanced Shipping Help You? • Are expanding sales & channels creating more business rules? • Do growth channels such as Amazon & eBay to be better integrated into shipping? • Are there customer documentation requirements that could be automated? • Can you save freight spend through mode optimization? Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 17. POS Supply Solutions Overview • Founded in 1999 • Leading supplier of point of sale and transaction supplies including POS roll paper, ATM paper, carbonless rolls, citation rolls, mobile printer rolls, and pre-printed custom paper rolls • 12,000+ customers including Ritz Carlton, Harrah’s, TGI Fridays, Redbox, Subway, Alaska Airlines, Dollar Tree Stores • ResellerRatings Elite Member – rated in the top 1% of over 38,000 online webstores • 2011 Inc. 5000 Member – Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 18. Improving Fulfillment and Shipping • Implementation and success with NetSuite and OzLINK (starting working with OZ in 2007) • Leverage all carrier services from UPS, FedEx, and USPS (including services not available in native Netsuite). • OzLINK provides two-way integration with our carrier software - UPS Worldship, Endicia (for USPS), and FedEx Ship Manager, ensuring NetSuite orders are synchronized with costs, tracking numbers, and shipment status. • Visibility on our shipping carrier cost, carrier published rate and what we charged customer Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 19. Improving Fulfillment and Shipping • OzLINK for UPS – rating tool that gives our customer service access to the key information to help quote shipping costs, compare services, offer the correct delivery options, validate addresses and confirm delivery dates. • Advanced integration from UPS Quantum View to NetSuite for drop shipments. We automate the pulling of tracking information and shipping costs from Quantum View and putting them into NetSuite. • Oz is a valued partner who provides us with valuable expertise for shipping, fulfillment, integration and NetSuite. Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 20. Next Webinar Optimize Your Warehouse with OzLINK Mobile PO Receiving Wireless & Put Away Picking Inventory Work Orders Cycle Count Jan 31, 1 PM ET Sign Up at netsuite.ozdevelopment.com Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 21. Q&A Oz Development, Inc. www.ozdevelopment.com 508.366.1969
  • 22. OzLINK: Helpful Tools Mobile Warehouse Shipping Receiving Shipping Keep up to date with both industry and OzLINK product news Picking Advanced Ship Notice Inventory UPS Pro See What NetSuite Customers Visit the OzLINK for NetSuite Are saying micro-site Oz Development, Inc. www.ozdevelopment.com 508.366.1969