Oz Development has worked extensively with NetSuite and over 500 joint customers to improve fulfillment and shipping, resulting in improved operations, cost savings, and better customer service.
POS Supply Solutions is one of those joint customers. We are excited to have Stephen Enfield, President and CEO of POS Supply Solutions, share his experience with OzLINK and provide insights that could benefit your business.
2. Agenda
• Introduction & Welcome
• Challenges driving shipping complexity
• Customer Examples
• What is “Advanced Shipping”?
• Oz Development Overview
• POS Supply Solutions Case Study
• Wrap Up and Q & A
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
3. Today’s Speakers
Brian Hodgson
Stephen Enfield
President & CEO
Troy Graham
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
4. Challenges Driving Shipping Complexity
• Growth brands via
eCommerce Internet/eCommerce
Business • Omni channel (eBay,
Amazon, multiple
Opportunity brands)
• Better visibility
Demands from • Documentation
requirements
Customers • Delivery date options
• Rapid ROI
• Minimal IT resources
Cloud Solution required in house
Payback • Focus on business
problem not IT
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
5. OzLINK Success With NetSuite
Inaugural NetSuite Technology Partner - 2005
Partner of the year in 2007
Over 500 joint NetSuite customers
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
8. OzLINK Provides Advanced Shipping
Automate Complex Leverage the Broadest Service All
Business Rules Carrier Support Sales Channels
• Auto select carrier and service • All carrier options
• By sales channel • US and International • Branded pack slips
• By order weight, value, etc. • Third party billing • ASN
• By line of business • Scales and peripherals • Retail compliant labels
• Automate returns • Combo pick ticket & ship label • Drop ship for your customers
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
9. Advanced Shipping Defined
Need Native NetSuite OzLINK
Carrier Services & Options
Business rules
Analytics Shipping Reports
Integrating pack and shipping label
Adv. Pack Verification, ASN, retail compliant labels
Integrated scales/peripherals (dimensioning, etc.)
Freight shipping and VICS BOL
Drop ship/outsourced fulfillment
Handling returns and labels
Pre-Ship Batch Address Validation
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
10. Pre-Ship Address Validation
Order Ready To
Entry Fulfill
• Review pending orders
• Approval
• Fulfillment
• Screens periodically &
highlights ambiguous
Address correction fees orders
Are $10 per error • Correct and update
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
11. Automate Business Rules
Shipment Origin/Dest
Consignee
Details Address
• Weight, dims • Loyalty programs • Residential
• Value • Drop ship • Urban area
• Commodity • Preferred service • PO Box
• Delivery date • International
OzLINK
Automate Business Rules
Carrier & Service Shipping Options Package Options
• Ground • Return Service • Delivery confirmation
• Next Day Air • Saturday Delivery • Flexible parcel ins.
• Mail Innovations • Int’l Commodity • Declared value
• Freight • etc • etc.
• etc
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
12. Partner Fulfillment: Suppliers or Customers
Customer Supplier
Drop Ship Fulfillment
Delivery Orders Orders Purchase
Warehouse Sales
Consumer Retailer Supplier Customers
Purchase Delivery
• Service you drop ship customers • Leverage suppliers for drop ship
• Create retailer specific branded pack slips • Outsource fulfillment to 3PLs
• Leverage third party billing • Gain visibility to orders status and inventory
• Support alternative return addresses • Integrate NetSuite to your partners IT systems
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
13. Branded Pack Slips
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
14. Alternate Pick & Pack Scenarios
Batch Processing Master Picking
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
15. Integrate ASN Into Your Warehouse
Customers Cloud NetSuite User
EDI
PO
850, Other
856, 810 Other INV
SPS NetSuite
Integration
850, Other
Front Office
856, 810 Other
Carton Details
v 850, Other
856, 810 Other Warehouse
-Pick
-Pack
ASN -Ship
Shipment / Delivery
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
16. Can Advanced Shipping Help You?
• Are expanding sales & channels creating more
business rules?
• Do growth channels such as Amazon & eBay to
be better integrated into shipping?
• Are there customer documentation requirements
that could be automated?
• Can you save freight spend through mode
optimization?
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
17. POS Supply Solutions Overview
• Founded in 1999
• Leading supplier of point of sale and transaction supplies
including POS roll paper, ATM paper, carbonless rolls, citation
rolls, mobile printer rolls, and pre-printed custom paper rolls
• 12,000+ customers including Ritz Carlton, Harrah’s, TGI
Fridays, Redbox, Subway, Alaska Airlines, Dollar Tree Stores
• ResellerRatings Elite Member – rated in the top 1% of
over 38,000 online webstores
• 2011 Inc. 5000 Member –
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
18. Improving Fulfillment and Shipping
• Implementation and success with NetSuite and OzLINK
(starting working with OZ in 2007)
• Leverage all carrier services from UPS, FedEx, and USPS
(including services not available in native Netsuite).
• OzLINK provides two-way integration with our carrier
software - UPS Worldship, Endicia (for USPS), and FedEx
Ship Manager, ensuring NetSuite orders are synchronized
with costs, tracking numbers, and shipment status.
• Visibility on our shipping carrier cost, carrier published
rate and what we charged customer
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
19. Improving Fulfillment and Shipping
• OzLINK for UPS – rating tool that gives our customer
service access to the key information to help quote
shipping costs, compare services, offer the correct
delivery options, validate addresses and confirm delivery
dates.
• Advanced integration from UPS Quantum View to
NetSuite for drop shipments. We automate the pulling of
tracking information and shipping costs from Quantum
View and putting them into NetSuite.
• Oz is a valued partner who provides us with valuable
expertise for shipping, fulfillment, integration and
NetSuite.
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
20. Next Webinar
Optimize Your Warehouse with OzLINK Mobile
PO Receiving Wireless
& Put Away Picking
Inventory Work Orders
Cycle Count
Jan 31, 1 PM ET
Sign Up at netsuite.ozdevelopment.com
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
22. OzLINK: Helpful Tools
Mobile Warehouse Shipping
Receiving Shipping Keep up to date with both industry and
OzLINK product news
Picking Advanced Ship Notice
Inventory UPS Pro
See What NetSuite Customers Visit the OzLINK for NetSuite
Are saying micro-site
Oz Development, Inc. www.ozdevelopment.com 508.366.1969