1. PASSHE Universities
Meeting Employers’ Needs through Partnerships
PA WIB Symposium
The Penn Stater
August 18, 2011
Cori Myers, PhD
Chair, Dept. Bus. Admin, Computer Science, IT
Lock Haven University of Pennsylvania
Timothy Keohane
Director, Small Business Development Center,
Lock Haven University of Pennsylvania
Ellie Nesser
Executive Director, Southpointe Center
California University of Pannsylvania
Carol Adukaitis, EdD
Director, Pathways for Career Success
PA State System of Higher Education

2. Role of Higher Education
Who is defining
higher education’s role in
workforce & economic development?

3. • January 15, 2003
Gov. Rendell’s challenge to
University Presidents
• “Captains” in the area of
Economic Development
Charge -- focus on higher education’s role in
community development, workforce training,
entrepreneurship and innovation.

4. PA NOT Reaching its Potential
• 48th of 50 in economic development
• 47th of 50 in employment growth
• 44th in entrepreneurial hotspots report
(Brookings Institute)
• 42nd of 50 states in job creation (82% of
businesses surveyed said they have trouble hiring
qualified workers)
• Lost more young people than any other state
from 1990-2000 (age 25-34 cohort)

5. • January 18, 2011
Gov. Thomas Corbett
• “VISION” for Economic
Development in PA
“I see a promising future… a future that
embraces innovation in emerging frontiers of
energy, life sciences and biotechnology. I see
a future that sets free the kind of creativity
and competition that will make Pennsylvania
the envy of our nation…”

6. • January 25, 2011
President Barack Obama
• State of the Union Address
“ We need to out-innovate, out-educate, and
out-build the rest of the world….America will
once again have the highest proportion of
college graduates in the world.”

7. Pennsylvania State System of Higher Education
• Approximately 120,000
students, 90% of whom are PA
residents are currently enrolled
at the 14 PASSHE universities
• Four out of five of these
students will remain in the
Commonwealth after
graduation

8. Pennsylvania Rural & Urban Counties

9. PASSHE Strategic Initiatives
Transform -
1. Students and the learning environment
2. Resources
3. University-community relations
4. PASSHE’s role in determining the
Commonwealth’s future

10. PASSHE Initiatives
PASSHE Strategic Goal
1. Transform Student Learning Environment
• Promote entrepreneurial culture for student
innovation and success (ELC)
• Encourage students to explore opportunities for
self-employment through Small Business
Development Centers (SBDC)
• Offer customized job training; non-credit courses
• Establish clubs, mentorship, summer boot camps

11. PASSHE Initiatives
PASSHE Strategic Goal
2. Transform Resources
• Utilize campus facilities as Center
for Student incubator opportunities
• Provide seed money/stipends for students

12. PASSHE Initiatives
PASSHE Strategic Goal
3. Transform University-Community
Resources
• Improve local and regional economic conditions
by engaging students and faculty
in entrepreneurial activities and small business
start-up companies
• Seek WEDnet, DOD, TAA, NSF, other funding
• Provide leadership training for university faculty,
students and community

13. PASSHE Initiatives
PASSE Strategic Goal
4. Transform PASSHE’s Role in Determining
the Commonwealth’s future
• PASSHE a key member of the KINBER for
construction & management of broadband
network
• Small businesses account for 52% of all jobs
in Pennsylvania
• Entrepreneurial Leadership Centers

14. PASSHE Entrepreneurial Leadership Centers
11 Entrepreneurial Leadership Centers (ELC)
formed since 2007
California, Cheyney, Edinboro, East Stroudsburg, Indiana,
Mansfield, Millersville, Lock Haven, Shippensburg,
Slippery Rock, West Chester
• 471 Students involved in ELC including
incubators and KIZ initiatives
• Partnered with 63 businesses that received KIZ
assistance totaling $1.0M
• Resulted in development of 24 new
commercially viable products developed.

15. PASSHE Entrepreneurial Leadership Centers
Provide
• Personal, technical and
commercialization assistance to
students to move from enterprise to
business plan
• Financing options, mentoring and
networking opportunities
• Best practices, entrepreneurial boot
camps, seminars and workshops

16. PASSHE Small Business Development Centers
PASSHE’s five SBDC programs:
California, Clarion, Kutztown, Lock
Haven, & Shippensburg
• Served 22 PA Counties in rural & urban
areas which contain 22% of the
population (Census 2000).
• Served 2,237 clients
• Helped 251 businesses secure over
$31M in financing

17. LHU’s Entrepreneurial Leadership Center
The Haven Center
Unique Aspects:
■ International Dimension
■ Test Lab (Nano-incubator)
■ Social Entrepreneurship

18. Objectives
• Develop entrepreneurship
concentration
• Provide experiential learning
opportunities
• Launch a student business incubator
• Serve business needs (e.g., provide
training, consulting, student
assistance)
• Seek advice from local business
leaders

19. Seek Advice from Local Business Leaders
Name Organization/Employer
Beach, Jason Blue Cross of Northeastern PA
Brennan, Julie Senator Wozniak's Office
Coploff, Larry Coploff, Ryan, & Welch
Datt, Dawn College of Arts and Architecture, Penn State
Fink, Jason Williamsport/Lycoming Chamber of Commerce
Flanagan, Mike Clinton County Economic Partnership
Jensen, Marlene Bus. Admin. Program, Lock Haven University
Keohane, Tim Small Bus. Dev. Center, Lock Haven University
Kurzynski, Marcia Bus. Admin. Program, Lock Haven University
McCormack, Bob Murphy McCormack Business Group, LLC
Miller, Bill Miller Brothers Auto Sales
Myers, Cori Bus. Admin. Program, Lock Haven University
Niklaus, Halle Susquehanna Bank
Riccardo, Beth Beth Riccardo Real Estate
Soto, Jose Student Representative, Lock Haven University

20. Build an Identity

21. Develop an Entrepreneurship Concentration
• Proposed the concentration using a
combination of new and existing
courses Courses
Existing New Courses
• Entrepreneurship (revised) • Small Business Management
• Human Resource (09/10)
Management • Entrepreneurial and Small
• International Business Business Marketing (09/10)
• Interpersonal & Leadership • Strategic Sustainability for
Skills Entrepreneurs (Offer Fall ‘11)
• Internet Marketing & • Small Business Finance
eCommerce (10/11)
• Marketing Research
Currently, LHU enrolls 22 students in the concentration

22. Provide Experiential Learning Opportunities
• Sponsored such learning opportunities as
trips, guest lecturers, and experiential,
classroom projects with local businesses
• Funded student workers to conduct
research and develop market plans for
businesses
During the grant, 172 students provided
services to 85 businesses

23. Launch a Student Incubator
•Created incubator and made
refinements
•Directed and marketed by
faculty member Dr. Marlene
Jensen
•Offered one-on-one
consulting to students in the
business program primarily for
on-line businesses.
•Made referrals to SBDC when Since inception of grant,
appropriate 20 students were served

24. Serve Business Needs
Aside from the student assistance and
lectures mentioned earlier:
• Workshops (on marketing and
international topics)
• Technical consulting on web
development

25. Work In Progress
• Entrepreneurship day for high school
students
• Workshops and open lecture on
social entrepreneurship
• Cooperative project with local Arts
Council
• Seek additional funding

26. Learning Outcomes Discussion
Best Practices
• Incorporating Entrepreneurship into the Workplace
• Creating Entrepreneurial workforce pipelines
utilizing school districts, community colleges,
universities and industry partnerships
• Understanding the impact of commercialization in
an Entrepreneurial Workforce Environment
• Redefining the Future of Workforce Development

28. PASBDC Overview
• Network of 18 Centers
• Outreach Offices
• Funded by Federal, State, & University
Funds
• Host University
• National Network of Centers - ASBDC

29. SBDC Locations

30. SBDC Locations
1. Bucknell University SBDC 10. Saint Francis University SBDC
2. Clarion University SBDC 11. Saint Vincent College SBDC
3. Duquesne University SBDC 12. Shippensburg University SBDC
4. Gannon University SBDC 13. Temple University SBDC
5. Indiana University SBDC 14. University of Pittsburgh SBDC
6. Kutztown University SBDC 15. University of Scranton SBDC
7. Lehigh University SBDC 16. Wharton School SBDC
8. Lock Haven University SBDC 17. Widener University SBDC
9. Penn State University SBDC 18. Wilkes University SBDC

31. Staff Structure
• Director
• Business Consultants
• Educational Program Coordinators
• Students
• Private Consultants
• Specialized Program Consultants

32. Educational Training
• The First Step for Starting a Business
• Human Resources
• Writing an Effective Business Plan
• Accounting and Bookkeeping Skills
(Quickbooks®)
• Sales and Marketing Strategies
• Online/Webinar Topics

33. Business Consulting
• Business Plan Development
• Financial Projections
• Accounting/Bookkeeping
• Software Training
• Human Resource Issues
• Marketing Analysis
• Financing/Sources of Capital*

34. Lock Haven SBDC Impact CY 2010
Deliverable Category Performance
Number of Clients 299
Hours of Consulting 2775
Educational Programs 37 Programs, 605 Attendees
Capital Formation $4,643,000
Pre-Venture Impact 33 Businesses Started, 5 Acquired
Sales Increased $4,905,000
Jobs Created / Retained 120 / 70

35. Pennsylvania SBDC Network FY11
Entrepreneurs Consulted ............................................................ 12,077
Total Consulting Hours Provided .............................. ……………..114,271
Professional Staff Hours ..................................... 81,094
Student Project Hours ........................................ 32,121
Hours for non-clients ............................................1,056
Educational Workshops & Seminars ............................... ……………..765
Educational Event Attendees .............................................……….14,500
Client-Obtained Investment ............................................ $146,130,396
Client New International Trade Sales ................................ $22,258,069
Client Government Contracts .......................................... $133,465,358
Assets Preserved .............................................................. $196,240,550

36. WEDnetPA
The Workforce and Economic
Development Network of Pennsylvania
(WEDnetPA)
was created to make companies across the
Commonwealth of Pennsylvania more
competitive by updating and improving
the skills of their employees’ through
workforce training.

37. WEDnetPA Partners with PASSHE
WEDnetPA is a collaborative partnership
among 32 education organizations
Included in this partnership are
Pennsylvania's 12 State System universities,
Pennsylvania's 14 community colleges and other
educational providers.
Each provider/WEDnetPA partner serves as the
point of contact for businesses accessing
Guaranteed Free Training (GFT) funds.

38. WEDnetPA & California University of PA
Since its inception 12 years ago, more than
900,000 workers from nearly 14,000
companies have received training through
WEDnet PA.
As one of the designated WEDnetPA
partners since 1999,
California University of Pennsylvania has
assisted more than 180 companies in
Southwestern PA with training funds
administrating over 550 contracts.

39. Two Types of GFTraining
Basic Skills
Fundamental Skills Needed for Workplace Success
Designed to benefit both employees and employers, free Basic Skills
Training provides instruction in a variety of basic skills needed to be
successful in the workplace.
Basic Skills are defined according to the type and scope of the business.
Some of the training elements offered through the program include:
Applied Mathematics and Measurement , Business Operations,
Communications and Teamwork , Computers , Manufacturing
Fundamentals , Problem Solving , Product and Process Control , Quality
Assurance , Workplace Behavior Skills and Workplace Health and Safety

40. Two Types of GFTraining
Information Technology
High-Tech Skills Needed for Workplace Success
Information Technology Training provides instruction in a variety of
Information technology and advanced applied manufacturing subjects.
Information Technology skills are defined according to the type and
scope of you business.
Some of the training elements offered through the program include:
Advanced Applied Manufacturing Technology , Computer Programming
Data Base Development , E-Business/Commerce , Information Security,
Management Information Systems , Network Administration, Software
Engineering, Systems Analysis , Technology Support, Web Site Design
and Development

41. How is GFTraining Provided?
1) In-house by the company’s own
expert staff,
2) Classes taught by any third-party
training provider, or
3) Classes taught by any of the WEDnet
PA partners.

42. Cal U’s Role as a Training Provider
 A client can select from more than
180 non-credit courses for onsite or
offsite delivery to employees at their
company.
Our main service area for training is the
southwestern Pennsylvania corridor.
All of the courses match WEDnetPA
guidelines.

43. Cal U’s Role as a Training Provider
Through its involvement in the program,
California University of PA has provided
WEDnetPA assistance and/or training to
more than 38,000 employees in
topics ranging from computer skills,
leadership, customer
service, and lean manufacturing.

44. For more information contact:
Cori Myers cmyers@lhup.edu
Tim Keohane Tkeohane@lhup.edu
Ellie Nesser Nesser@calu.edu
Carol Adukaitis CAdukaitis@passhe.edu