Presented at LIBRIS 2015 Conference on Friday, May 15, 2015 by Ellan Jenkinson, PASCAL
As academic libraries’ needs are changing, so is PASCAL. What’s on the horizon? What sort of training opportunities can you expect from PASCAL in the future? How will we connect with new and existing staff at member libraries? PASCAL’s new Member Engagement & Training Librarian, Ellan Jenkinson, will discuss strategies for outreach, training, program evaluation and more. Get the latest PASCAL updates and come prepared to share your ideas with us!
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PASCAL Member Engagement: What Can We Do For You?
1. PASCAL Member Engagement: What Can We Do For You?
LIBRIS 2015 Conference
May 15, 2015
Ellan Jenkinson
ejenkinson@pascalsc.org
803-734-4628
2. About PASCAL
55
Member Libraries
• PASCAL member libraries serve
over 285,000 students, faculty &
staff statewide
• Member institutions vary in size
and mission
• 21 two-year institutions
• 32 four year institutions
• A mix of public & private institutions
• Despite differences, all member
libraries face similar challenges
3. Core Programs & Services
• Statewide resource sharing
– Over 12 million volumes
– Rapid delivery
– Much faster and cheaper, in
most cases, than traditional
ILL
• Between 2011-2014
annual circulation between
30-35K
PASCAL
Delivers
4. Core Programs & Services
• Academic Search Premier & “Pick
Two” (EBSCO)
• Literature Resource Center (GALE)
• Institute of Physics Archives (IOP)
• Anatomy & Physiology Online
• And now, E-Books!
Over 250,000 unique titles from four
vendors:
– EBL DDA (ProQuest)
– Academic Collection (EBSCO)
– Ebrary (ProQuest)
– UPSO Psychology (Oxford University
Press)
Electronic
Resources
5. Core Programs & Services
ILS
Management
PASCAL hosts an Integrated Library System (ILS) for
five public college and university libraries
• Aiken Technical College
• The Citadel
• Florence-Darlington Technical College
• Francis Marion University
• South Carolina State University
And manages a shared ILS for seven independent
college libraries
• Benedict College
• Coker College
• Columbia International University
• Erskine College
• North Greenville University
• Southern Wesleyan University
• Voorhees College
6. The Value of PASCAL
• Institutional purchasing can’t match
the bargaining power of a statewide
program
• In FY 14-15, every dollar spent is
multiplied by roughly $5.30
• $7.5 million in avoided costs
7. What’s New?
• The Encore search interface for the PASCAL Delivers
catalog is live!
• Over 250,000 unique e-book titles have been added
• A catalog clean-up project was completed by the
PASCAL Catalog Design Committee
• Have you tried the new Encore interface?
8. What’s New?
• The PASCAL E-Book initiative has been a huge
success!
• Use for all four vendors between May-Dec 2014:
• Over 1.5 Million Views (1,565,136)
• Over 100,000 Unique Titles (102,590)
• Over 14,000 Full Title Downloads (14,402)
• Look for a combined platform for EBL & Ebrary,
ProQuest Ebook Central, this summer!
9. What’s New?
Common Collection Committee
• Will investigate and make recommendation on
collaborative collection development practices
PASCAL Infrastructure Review Task Force
• Will conduct a review of core library infrastructures and
investigate ILS/LMS systems, Discovery platforms,
Print Resource Sharing options, Non-Returnable
resource sharing options, Collection Management, and
ERM tools
Both groups will be seeking input from PASCAL members
11. Outreach
Site Visits
• Open communication
• A chance to see how our resources are being used
• Your opportunity to ask questions, report problems, give
suggestions
On campus presentations
• Available to talk with students, faculty
• Conduct training for staff
• Or provide materials for you to use
12. Training – what’s worked?
Recent e-book training was a success
– The first round of e-book training sessions
were completed December-April
– Over 200 participants so far!
– Going forward, Proquest will offer a quarterly
webinar session
– Look for more on-site e-book training
sessions in late summer
13. Training - What’s coming up?
A training needs survey will be distributed to members in
the next week – check your inbox!
Likely training initiatives will include:
• PASCAL orientation materials for new staff
• Training Resources Library on the PASCAL website
• Identifying experts in the PASCAL community for
member lead training
• Coordinating vendor lead training
14. Marketing & Communications
• Updated PASCAL website – Fall 2015
• Regular updates for members using new &
existing channels
• Updated promotional materials for your users
• New branding materials and toolkit for users
• PASCAL gets social
15. Evaluation
Tracking use of core resources & programs
Looking at new reporting methods for
members:
• Quarterly usage stats reports
• Annual report
16. Promotion
• PASCAL is in a unique position to champion
South Carolina’s academic libraries
• Lots of great things happening out there!
• Member profiles, success stories
• What’s your story?
17. Member feedback is key
We want to hear from you!
We want to provide multiple feedback channels:
• Surveys
• Feedback forms on new site
• Connect with us through social media
• Contact me!
18. Your turn!
How often do you visit the PASCAL website?
a) Once a week
b) Once a month
c) Once a year
d) What website?
pascalsc.org
19. Your turn!
How would you like to receive news and updates
from PASCAL in the future?
a) News section on PASCAL website
b) Listservs
c) Electronic newsletter
d) Facebook, Twitter or other social media
e) All of the above
20. Your turn!
Do you currently subscribe to a PASCAL
listserv?
a) Yes
b) No
c) I didn’t know PASCAL had a listserv
21. Your turn!
What is the best training method for your library?
a) Webinar
b) An on-site training session in my region
c) Training session offered at PASCAL
membership meeting
d) Provide materials so we can do it
ourselves!
22. Your turn!
What are your greatest training needs? What
topics would you like to see PASCAL provide
training for?
Other suggestions?