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PASCAL Member Engagement: What Can We Do For You?
LIBRIS 2015 Conference
May 15, 2015
Ellan Jenkinson
ejenkinson@pascalsc.org
803-734-4628
About PASCAL
55
Member Libraries
• PASCAL member libraries serve
over 285,000 students, faculty &
staff statewide
• Member institutions vary in size
and mission
• 21 two-year institutions
• 32 four year institutions
• A mix of public & private institutions
• Despite differences, all member
libraries face similar challenges
Core Programs & Services
• Statewide resource sharing
– Over 12 million volumes
– Rapid delivery
– Much faster and cheaper, in
most cases, than traditional
ILL
• Between 2011-2014
annual circulation between
30-35K
PASCAL
Delivers
Core Programs & Services
• Academic Search Premier & “Pick
Two” (EBSCO)
• Literature Resource Center (GALE)
• Institute of Physics Archives (IOP)
• Anatomy & Physiology Online
• And now, E-Books!
Over 250,000 unique titles from four
vendors:
– EBL DDA (ProQuest)
– Academic Collection (EBSCO)
– Ebrary (ProQuest)
– UPSO Psychology (Oxford University
Press)
Electronic
Resources
Core Programs & Services
ILS
Management
PASCAL hosts an Integrated Library System (ILS) for
five public college and university libraries
• Aiken Technical College
• The Citadel
• Florence-Darlington Technical College
• Francis Marion University
• South Carolina State University
And manages a shared ILS for seven independent
college libraries
• Benedict College
• Coker College
• Columbia International University
• Erskine College
• North Greenville University
• Southern Wesleyan University
• Voorhees College
The Value of PASCAL
• Institutional purchasing can’t match
the bargaining power of a statewide
program
• In FY 14-15, every dollar spent is
multiplied by roughly $5.30
• $7.5 million in avoided costs
What’s New?
• The Encore search interface for the PASCAL Delivers
catalog is live!
• Over 250,000 unique e-book titles have been added
• A catalog clean-up project was completed by the
PASCAL Catalog Design Committee
• Have you tried the new Encore interface?
What’s New?
• The PASCAL E-Book initiative has been a huge
success!
• Use for all four vendors between May-Dec 2014:
• Over 1.5 Million Views (1,565,136)
• Over 100,000 Unique Titles (102,590)
• Over 14,000 Full Title Downloads (14,402)
• Look for a combined platform for EBL & Ebrary,
ProQuest Ebook Central, this summer!
What’s New?
Common Collection Committee
• Will investigate and make recommendation on
collaborative collection development practices
PASCAL Infrastructure Review Task Force
• Will conduct a review of core library infrastructures and
investigate ILS/LMS systems, Discovery platforms,
Print Resource Sharing options, Non-Returnable
resource sharing options, Collection Management, and
ERM tools
Both groups will be seeking input from PASCAL members
Upcoming initiatives
Outreach
Site Visits
• Open communication
• A chance to see how our resources are being used
• Your opportunity to ask questions, report problems, give
suggestions
On campus presentations
• Available to talk with students, faculty
• Conduct training for staff
• Or provide materials for you to use
Training – what’s worked?
Recent e-book training was a success
– The first round of e-book training sessions
were completed December-April
– Over 200 participants so far!
– Going forward, Proquest will offer a quarterly
webinar session
– Look for more on-site e-book training
sessions in late summer
Training - What’s coming up?
A training needs survey will be distributed to members in
the next week – check your inbox!
Likely training initiatives will include:
• PASCAL orientation materials for new staff
• Training Resources Library on the PASCAL website
• Identifying experts in the PASCAL community for
member lead training
• Coordinating vendor lead training
Marketing & Communications
• Updated PASCAL website – Fall 2015
• Regular updates for members using new &
existing channels
• Updated promotional materials for your users
• New branding materials and toolkit for users
• PASCAL gets social
Evaluation
Tracking use of core resources & programs
Looking at new reporting methods for
members:
• Quarterly usage stats reports
• Annual report
Promotion
• PASCAL is in a unique position to champion
South Carolina’s academic libraries
• Lots of great things happening out there!
• Member profiles, success stories
• What’s your story?
Member feedback is key
We want to hear from you!
We want to provide multiple feedback channels:
• Surveys
• Feedback forms on new site
• Connect with us through social media
• Contact me!
Your turn!
How often do you visit the PASCAL website?
a) Once a week
b) Once a month
c) Once a year
d) What website?
pascalsc.org
Your turn!
How would you like to receive news and updates
from PASCAL in the future?
a) News section on PASCAL website
b) Listservs
c) Electronic newsletter
d) Facebook, Twitter or other social media
e) All of the above
Your turn!
Do you currently subscribe to a PASCAL
listserv?
a) Yes
b) No
c) I didn’t know PASCAL had a listserv
Your turn!
What is the best training method for your library?
a) Webinar
b) An on-site training session in my region
c) Training session offered at PASCAL
membership meeting
d) Provide materials so we can do it
ourselves!
Your turn!
What are your greatest training needs? What
topics would you like to see PASCAL provide
training for?
Other suggestions?
CONTACT ME:
Ellan Jenkinson
ejenkinson@pascalsc.org
803.734.4628
Thank You!

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PASCAL Member Engagement: What Can We Do For You?

  • 1. PASCAL Member Engagement: What Can We Do For You? LIBRIS 2015 Conference May 15, 2015 Ellan Jenkinson ejenkinson@pascalsc.org 803-734-4628
  • 2. About PASCAL 55 Member Libraries • PASCAL member libraries serve over 285,000 students, faculty & staff statewide • Member institutions vary in size and mission • 21 two-year institutions • 32 four year institutions • A mix of public & private institutions • Despite differences, all member libraries face similar challenges
  • 3. Core Programs & Services • Statewide resource sharing – Over 12 million volumes – Rapid delivery – Much faster and cheaper, in most cases, than traditional ILL • Between 2011-2014 annual circulation between 30-35K PASCAL Delivers
  • 4. Core Programs & Services • Academic Search Premier & “Pick Two” (EBSCO) • Literature Resource Center (GALE) • Institute of Physics Archives (IOP) • Anatomy & Physiology Online • And now, E-Books! Over 250,000 unique titles from four vendors: – EBL DDA (ProQuest) – Academic Collection (EBSCO) – Ebrary (ProQuest) – UPSO Psychology (Oxford University Press) Electronic Resources
  • 5. Core Programs & Services ILS Management PASCAL hosts an Integrated Library System (ILS) for five public college and university libraries • Aiken Technical College • The Citadel • Florence-Darlington Technical College • Francis Marion University • South Carolina State University And manages a shared ILS for seven independent college libraries • Benedict College • Coker College • Columbia International University • Erskine College • North Greenville University • Southern Wesleyan University • Voorhees College
  • 6. The Value of PASCAL • Institutional purchasing can’t match the bargaining power of a statewide program • In FY 14-15, every dollar spent is multiplied by roughly $5.30 • $7.5 million in avoided costs
  • 7. What’s New? • The Encore search interface for the PASCAL Delivers catalog is live! • Over 250,000 unique e-book titles have been added • A catalog clean-up project was completed by the PASCAL Catalog Design Committee • Have you tried the new Encore interface?
  • 8. What’s New? • The PASCAL E-Book initiative has been a huge success! • Use for all four vendors between May-Dec 2014: • Over 1.5 Million Views (1,565,136) • Over 100,000 Unique Titles (102,590) • Over 14,000 Full Title Downloads (14,402) • Look for a combined platform for EBL & Ebrary, ProQuest Ebook Central, this summer!
  • 9. What’s New? Common Collection Committee • Will investigate and make recommendation on collaborative collection development practices PASCAL Infrastructure Review Task Force • Will conduct a review of core library infrastructures and investigate ILS/LMS systems, Discovery platforms, Print Resource Sharing options, Non-Returnable resource sharing options, Collection Management, and ERM tools Both groups will be seeking input from PASCAL members
  • 11. Outreach Site Visits • Open communication • A chance to see how our resources are being used • Your opportunity to ask questions, report problems, give suggestions On campus presentations • Available to talk with students, faculty • Conduct training for staff • Or provide materials for you to use
  • 12. Training – what’s worked? Recent e-book training was a success – The first round of e-book training sessions were completed December-April – Over 200 participants so far! – Going forward, Proquest will offer a quarterly webinar session – Look for more on-site e-book training sessions in late summer
  • 13. Training - What’s coming up? A training needs survey will be distributed to members in the next week – check your inbox! Likely training initiatives will include: • PASCAL orientation materials for new staff • Training Resources Library on the PASCAL website • Identifying experts in the PASCAL community for member lead training • Coordinating vendor lead training
  • 14. Marketing & Communications • Updated PASCAL website – Fall 2015 • Regular updates for members using new & existing channels • Updated promotional materials for your users • New branding materials and toolkit for users • PASCAL gets social
  • 15. Evaluation Tracking use of core resources & programs Looking at new reporting methods for members: • Quarterly usage stats reports • Annual report
  • 16. Promotion • PASCAL is in a unique position to champion South Carolina’s academic libraries • Lots of great things happening out there! • Member profiles, success stories • What’s your story?
  • 17. Member feedback is key We want to hear from you! We want to provide multiple feedback channels: • Surveys • Feedback forms on new site • Connect with us through social media • Contact me!
  • 18. Your turn! How often do you visit the PASCAL website? a) Once a week b) Once a month c) Once a year d) What website? pascalsc.org
  • 19. Your turn! How would you like to receive news and updates from PASCAL in the future? a) News section on PASCAL website b) Listservs c) Electronic newsletter d) Facebook, Twitter or other social media e) All of the above
  • 20. Your turn! Do you currently subscribe to a PASCAL listserv? a) Yes b) No c) I didn’t know PASCAL had a listserv
  • 21. Your turn! What is the best training method for your library? a) Webinar b) An on-site training session in my region c) Training session offered at PASCAL membership meeting d) Provide materials so we can do it ourselves!
  • 22. Your turn! What are your greatest training needs? What topics would you like to see PASCAL provide training for? Other suggestions?