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Record Management
Record Management
•   What is Record Management

•   What is a Record Retention
    Schedule

•   Why do I need a schedule

•   I do not have records

•   Records with legal or Litigation
    hold

•   Employee Responsibilities

•   Benefits of Record Management

•   Questions
What is Record Management

The field of management
responsible for the
systematic control of the
creation, maintenance,
use, and disposition of
records in order to
achieve adequate and
proper documentation of
the policies and
transactions an
organization and effective
and economical
management of agency
operations
What is What is Record Management
•   Records management addresses           Record Management Life
    the life cycle of records. The life
    cycle usually consists of three                Cycle
    stages:
•   Creation or receipt
•   Maintenance and use
•   Disposition                                            Creation
•   Tools for maintaining and using
    records include file plans, indexes,
    and access and security                                Maintenance
    procedures. The main tool used to
    manage the disposition of records
    is the records schedule.

•   The archival and historical agency                     Disposition
    of the State of North Carolina shall
    be the Department of Cultural
    Resources. (1945, c. 55; 1955, c.
    543, s. 1; 1973, c. 476, s. 48.)
What is a Record Retention and
                     Disposition Schedule?

• A records schedule is a tool for the employees of the
  Elizabeth City State University to use when managing the
  records of the university. It lists records found in an office
  and gives an assessment of their value by indicating when
  (and if) those records should be destroyed. The schedule is
  also an agreement between the office, the University
  Archives and Records Service (UARS) and the North
  Carolina Department of Cultural Resources (DCR).

• This schedule serves as the inventory and schedule that the
  Department of Cultural Resources is directed by North
  Carolina General Statutes 121-5 (c) and 132-8 to provide. It
  supersedes all previous editions, including all
  amendments.
What is a Record Retention and
                       Disposition Schedule?

•   Tools for maintaining and
    using records include file
    plans, indexes, and access
    and security procedures. The
    main tool used to manage the
    disposition of records is the
    records schedule.

•   The archival and historical
    agency of the State of North
    Carolina shall be the
    Department of Cultural
    Resources. (1945, c. 55;
    1955, c. 543, s. 1; 1973, c.
    476, s. 48.)
What is a record retention and
                    disposition schedule?
ECSU Record Retention and
Disposition Schedule        ECSU Disposition Schedule
                             •

                             •   Administrative Records
                             •   File Cabinet One
                             •
                             •   GU02 Accreditation: Departmental, college, program and/or Southern
                                 Association of Colleges and /or School (SACS) accreditation. Items:
                                 correspondence, reports questionnaires, guides. DISPOSITION
                                 INSTRUCTIONS; Original: Transfer 1 copy of final report to the University
                                 Archives after process ends. Destroy in office remaining records when
                                 administrative value ends.
                             •
                             •   GU02 Accreditation 2009
                             •
                             •   GU03 Activities & Events: Activities and events that are initiated or
                                 sponsored by the University.
                                 Items: bulletins, memorandums, circulars, invitations, announcements,
                                 press releases, photographs
                             •   DISPOSITION INSTRUCTIONS: Original: Transfer to University Archives after
                                 3 years. Reference: Destroy in office when event is completed.
                             •
                             •   GU 03 – Activity & Events 2009
                             •   GU03 Departmental Honors Convocation Nominees
                             •   GU 03 - 2009 Departmental Honors Convocation Nominees
                             •   GU 03 - 2008 Departmental Honors Convocation Nominees
                             •   GU 03 – 2007 Departmental Honors Convocation Nominees
                             •
                             •   GU04: Administrative and official operations of an individual office.
                                 Items: reports, memorandums, correspondence, and directives
                                 DISPOSITION INSTRUCTIONS: Original: Transfer to University Archives after
                                 5 years. Reference: Destroy in office when reference value ends.
                             •
                             •   GU04 Departmental Minutes
                             •   GU04 Departmental Minutes 2008-2009
                             •   GU04 Departmental Minutes 2007-2008
                             •
What does “reference” mean?

A reference copy is usually a record     •   GU03 Activities & Events: Activities and
 that your office has for its own use        events that are initiated or sponsored by the
 and is not the original or official         University.
 copy for the entire university. As an       Items:
 example, many academic                      bulletins, memorandums, circulars, invitation
 departments maintain copies of              s, announcements, press
 student records (transcripts,               releases, photographs
 applications, etc.); however, the       •   DISPOSITION INSTRUCTIONS: Original:
 official record keeper for these            Transfer to University Archives after 3 years.
 records is the University Registrar.        Reference: Destroy in office when event is
 Since the academic department               completed.
 needs these records for their own
 use - or reference use - they are
 listed in the schedule as
 "REFERENCE." Reference copies
 have different retention periods
 based upon their designation as a
 reference copy.
Record Management
• Q. What if I have two records series with the same name in
  my schedule - an official and a "REFERENCE"?

• A. It is possible for an office to have official or record
  copies and reference copies of the same records series. A
  records series is a group of related records (in any format)
  held by an organization. An example would be Committee
  and Council Records. The official records of a committee
  are maintained by the chair of the committee. If your
  office has someone who is the chair of a committee, their
  records are the official/record copy and would follow that
  series in your schedule. However, if that person is a
  member of a committee (not the chair) those records
  would be reference copies and should follow the reference
  series in your schedule.
Why do I need a Schedule

According to G.S. 132-5 and G.S. 132-3, you
may destroy public records only with the
consent of DCR. DCR has an agreement with
UARS to provide records management
services to the University of North Carolina
at Chapel Hill. This schedule is the primary
way DCR gives consent through UARS for the
destruction of university records. Without an
approved schedule, your office cannot
destroy any record, no matter how
insignificant.
I Do Not Have Records

Nearly every university office
generates, receives, or uses records.
Computer files of any kind, including
drafts and email, are public records.
Even if your records are not the official
or final versions, your records are
public records. Not all records have
great historical, legal, or fiscal
value, but they all must be managed
according to a records retention and
disposition schedule.
What is a “legal hold” or “litigation hold”
                 on Records and When does it Apply?

Records that are subject to a legal hold or litigation hold must
not be destroyed until officially released from the hold. A hold is
placed when either an official discovery order is served on the
university requesting the production of certain records (for a
litigation, regulatory investigation, audit, open records
request, etc.), or when litigation is pending and the university is
on notice to preserve all potentially relevant records. You must
ensure that for a claim or litigation that is reasonably foreseeable
but has not yet been initiated, any relevant records (in paper or
electronic formats) are preserved and not destroyed until
released by the University Counsel. The records in question must
not be destroyed until the completion of the action and the
resolution of all issues that arise from it regardless of the
retention period set forth in the schedule. If you have any
questions contact the University Counsel.
What if I have two records series with
            the same name in my schedule – an
            official and a “REFERENCE”?


It is possible for an office to have official or record
copies and reference copies of the same records
series. A records series is a group of related records
(in any format) held by an organization. An example
would be Committee and Council Records. The
official records of a committee are maintained by the
chair of the committee. If your office has someone
who is the chair of a committee, their records are the
official/record copy and would follow that series in
your schedule. However, if that person is a member
of a committee (not the chair) those records would be
reference copies and should follow the reference
series in your schedule.
What are the benefits of
                                  Record Management
•   What are the benefits of records management?

•   Records enable and support an agency's work to fulfill its mission. Every
    organization, including Federal agencies, must address well-defined objectives
    that add value, either by achieving the organization's goals or by reducing
    costs. Since records contain information, a valuable resource, it is essential to
    take a systematic approach to the management of records. Records
    management:
•   Contributes to the smooth operation of your agency's programs by making the
    information needed for decision making and operations readily available

•   Helps deliver services in a consistent and equitable manner

•   Facilitates effective performance of activities throughout an agency

•   Protects the rights of the agency, its employees, and its customers

•   Provides continuity in the event of a disaster

•   Protects records from inappropriate and unauthorized access
Record Management
•   Meets statutory and regulatory requirements including archival, audit, and
    oversight activities

•   Provides protection and support in litigation

•   Allows quicker retrieval of documents and information from files

•   Improves office efficiency and productivity

•   Provides better documentation more efficiently

•   Supports and documents historical and other research

•   Frees up office space for other purposes by moving inactive records to storage
    facilities

•   Avoids unnecessary purchases of office equipment

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Manage Records Effectively

  • 2. Record Management • What is Record Management • What is a Record Retention Schedule • Why do I need a schedule • I do not have records • Records with legal or Litigation hold • Employee Responsibilities • Benefits of Record Management • Questions
  • 3. What is Record Management The field of management responsible for the systematic control of the creation, maintenance, use, and disposition of records in order to achieve adequate and proper documentation of the policies and transactions an organization and effective and economical management of agency operations
  • 4. What is What is Record Management • Records management addresses Record Management Life the life cycle of records. The life cycle usually consists of three Cycle stages: • Creation or receipt • Maintenance and use • Disposition Creation • Tools for maintaining and using records include file plans, indexes, and access and security Maintenance procedures. The main tool used to manage the disposition of records is the records schedule. • The archival and historical agency Disposition of the State of North Carolina shall be the Department of Cultural Resources. (1945, c. 55; 1955, c. 543, s. 1; 1973, c. 476, s. 48.)
  • 5. What is a Record Retention and Disposition Schedule? • A records schedule is a tool for the employees of the Elizabeth City State University to use when managing the records of the university. It lists records found in an office and gives an assessment of their value by indicating when (and if) those records should be destroyed. The schedule is also an agreement between the office, the University Archives and Records Service (UARS) and the North Carolina Department of Cultural Resources (DCR). • This schedule serves as the inventory and schedule that the Department of Cultural Resources is directed by North Carolina General Statutes 121-5 (c) and 132-8 to provide. It supersedes all previous editions, including all amendments.
  • 6. What is a Record Retention and Disposition Schedule? • Tools for maintaining and using records include file plans, indexes, and access and security procedures. The main tool used to manage the disposition of records is the records schedule. • The archival and historical agency of the State of North Carolina shall be the Department of Cultural Resources. (1945, c. 55; 1955, c. 543, s. 1; 1973, c. 476, s. 48.)
  • 7. What is a record retention and disposition schedule? ECSU Record Retention and Disposition Schedule ECSU Disposition Schedule • • Administrative Records • File Cabinet One • • GU02 Accreditation: Departmental, college, program and/or Southern Association of Colleges and /or School (SACS) accreditation. Items: correspondence, reports questionnaires, guides. DISPOSITION INSTRUCTIONS; Original: Transfer 1 copy of final report to the University Archives after process ends. Destroy in office remaining records when administrative value ends. • • GU02 Accreditation 2009 • • GU03 Activities & Events: Activities and events that are initiated or sponsored by the University. Items: bulletins, memorandums, circulars, invitations, announcements, press releases, photographs • DISPOSITION INSTRUCTIONS: Original: Transfer to University Archives after 3 years. Reference: Destroy in office when event is completed. • • GU 03 – Activity & Events 2009 • GU03 Departmental Honors Convocation Nominees • GU 03 - 2009 Departmental Honors Convocation Nominees • GU 03 - 2008 Departmental Honors Convocation Nominees • GU 03 – 2007 Departmental Honors Convocation Nominees • • GU04: Administrative and official operations of an individual office. Items: reports, memorandums, correspondence, and directives DISPOSITION INSTRUCTIONS: Original: Transfer to University Archives after 5 years. Reference: Destroy in office when reference value ends. • • GU04 Departmental Minutes • GU04 Departmental Minutes 2008-2009 • GU04 Departmental Minutes 2007-2008 •
  • 8. What does “reference” mean? A reference copy is usually a record • GU03 Activities & Events: Activities and that your office has for its own use events that are initiated or sponsored by the and is not the original or official University. copy for the entire university. As an Items: example, many academic bulletins, memorandums, circulars, invitation departments maintain copies of s, announcements, press student records (transcripts, releases, photographs applications, etc.); however, the • DISPOSITION INSTRUCTIONS: Original: official record keeper for these Transfer to University Archives after 3 years. records is the University Registrar. Reference: Destroy in office when event is Since the academic department completed. needs these records for their own use - or reference use - they are listed in the schedule as "REFERENCE." Reference copies have different retention periods based upon their designation as a reference copy.
  • 9. Record Management • Q. What if I have two records series with the same name in my schedule - an official and a "REFERENCE"? • A. It is possible for an office to have official or record copies and reference copies of the same records series. A records series is a group of related records (in any format) held by an organization. An example would be Committee and Council Records. The official records of a committee are maintained by the chair of the committee. If your office has someone who is the chair of a committee, their records are the official/record copy and would follow that series in your schedule. However, if that person is a member of a committee (not the chair) those records would be reference copies and should follow the reference series in your schedule.
  • 10. Why do I need a Schedule According to G.S. 132-5 and G.S. 132-3, you may destroy public records only with the consent of DCR. DCR has an agreement with UARS to provide records management services to the University of North Carolina at Chapel Hill. This schedule is the primary way DCR gives consent through UARS for the destruction of university records. Without an approved schedule, your office cannot destroy any record, no matter how insignificant.
  • 11. I Do Not Have Records Nearly every university office generates, receives, or uses records. Computer files of any kind, including drafts and email, are public records. Even if your records are not the official or final versions, your records are public records. Not all records have great historical, legal, or fiscal value, but they all must be managed according to a records retention and disposition schedule.
  • 12. What is a “legal hold” or “litigation hold” on Records and When does it Apply? Records that are subject to a legal hold or litigation hold must not be destroyed until officially released from the hold. A hold is placed when either an official discovery order is served on the university requesting the production of certain records (for a litigation, regulatory investigation, audit, open records request, etc.), or when litigation is pending and the university is on notice to preserve all potentially relevant records. You must ensure that for a claim or litigation that is reasonably foreseeable but has not yet been initiated, any relevant records (in paper or electronic formats) are preserved and not destroyed until released by the University Counsel. The records in question must not be destroyed until the completion of the action and the resolution of all issues that arise from it regardless of the retention period set forth in the schedule. If you have any questions contact the University Counsel.
  • 13. What if I have two records series with the same name in my schedule – an official and a “REFERENCE”? It is possible for an office to have official or record copies and reference copies of the same records series. A records series is a group of related records (in any format) held by an organization. An example would be Committee and Council Records. The official records of a committee are maintained by the chair of the committee. If your office has someone who is the chair of a committee, their records are the official/record copy and would follow that series in your schedule. However, if that person is a member of a committee (not the chair) those records would be reference copies and should follow the reference series in your schedule.
  • 14. What are the benefits of Record Management • What are the benefits of records management? • Records enable and support an agency's work to fulfill its mission. Every organization, including Federal agencies, must address well-defined objectives that add value, either by achieving the organization's goals or by reducing costs. Since records contain information, a valuable resource, it is essential to take a systematic approach to the management of records. Records management: • Contributes to the smooth operation of your agency's programs by making the information needed for decision making and operations readily available • Helps deliver services in a consistent and equitable manner • Facilitates effective performance of activities throughout an agency • Protects the rights of the agency, its employees, and its customers • Provides continuity in the event of a disaster • Protects records from inappropriate and unauthorized access
  • 15. Record Management • Meets statutory and regulatory requirements including archival, audit, and oversight activities • Provides protection and support in litigation • Allows quicker retrieval of documents and information from files • Improves office efficiency and productivity • Provides better documentation more efficiently • Supports and documents historical and other research • Frees up office space for other purposes by moving inactive records to storage facilities • Avoids unnecessary purchases of office equipment