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Transportation Recovery 
and 
Access and Functional Needs
Partners in Emergency Preparedness
Tacoma, WA  
April 25 ‐ 27, 2011
William Lokey Brent Meldrum
Witt Associates CTANW
Objectives
• Introduce Transportation Recovery Annex
• Define access and functional needs
• Legal Issues
• Explore lessons learned and best practices
• Introduce CTANW
• Present their capabilities and resources
• Discuss developing partnerships
Regional 
Transportation 
Recovery 
Annex
Puget Sound
Regional Catastrophic Preparedness Grant Program
The Annex
Approved 
February 7, 2011
• Management Information
• Alternative Routes
• Level of Service (LOS)
• Strategies
• Resources
Deliverables:
In General
• CPG 101 Format
• Description of multi modal system
• Roles and responsibilities
• Info drawn from existing plans
• Tools, information and options
• Recommendations
Section II – Checklists
Section III ‐ Responsibilities
Section IV ‐ Direction and Control
Section V ‐ Information Collection/Dissemination
Section VII – Admin, Finance and Logistics
Appendix B
Diversion 
Routing 
Maps and
Info
Diversion Routing Maps
Regional Diversion Routing Maps
Level of Service (LOS) Maps
Alternative Mode Planning
Mitigation Measures 
and Reconstruction
Goggle Earth ‐ .kmz Files
Regional Coordination – Appendix C
Locally Developed – Bottom Up Existing Organizations State Plan (Draft)
Priority Setting – Appendix D
Toolboxes – Appendices E, F and G
Section X – Recommendations
1:   EM ‐ Transportation Coordination
2:   Port Agreement
3:   Regional Recovery Policy
4:   Local Transportation Recovery Plans
5:   Training and Exercises
Section X – Recommendations (con’t)
6:   Private Sector Coordination
7:   Recovery Incentives 
8:   Replacement Plans 
9:   Bridge Damage Assessments
10: Airport Damage Assessments 
Puget Sound Regional Council (PSRC)
FTP Site
http://ftp.psrc.org/2011
User: psrcpublic
Password: 4cnty
Define Access and Functional Needs
• Visually impaired
• Hearing impaired
• Mobility impaired
• Single working parent
• Non‐English speaking persons
• People without vehicles
• People with special dietary needs
• People with medical conditions
• People with intellectual disabilities
• People with dementia
So what does the law say?
Rehabilitation Act of 1973, as amended
Section 504 ‐ Programs, Services, and Activities (if Federal financial $ is received)
Americans with Disabilities Act of 1990
Title I ‐ Employment
Title II ‐ State and Local Government (public Transportation)
Title III ‐ Public Accommodations, Commercial Facilities, Private Transportation   
Providers, and Private Testing Entities
Title IV ‐ Telecommunications
Architectural Barriers Act of 1968 ‐ (if using Federal $)
Fair Housing Act of 1968, as amended
Individuals with Disabilities Education Act of 1975,          
as amended
Communications Act of 1934, as amended
Transportation/Evacuation Issues
• Inadequate coordination
• Focus on the needs of the majority
• Excessive reliance on automobiles
• Minimal use of multi modal options
• Basic human nature
Emergency Plans should include:
• Communications and support networks 
• Procedures to deploy transportation resources
• Plans to prioritize evacuations
• Information distributed on a regular basis
• Information targeted to vulnerable populations
• Coordination of fuel, repair and support services
• Priority for buses high occupancy vehicles
• Linkages to the Private Sector
Access and Functional Needs 
Transportation Issues
• Resources
• Registries
• Planning
• Partnerships
Brent Meldrum, Owner 
Coastal Transport of Washington (CTW)
Partners in Emergency Preparedness Conference  
Tacoma, WA April 25‐27, 2011
Introduction
CTANW Executive Council
Madelyn Carlson, President 
People for People
Brent Meldrum, 1st Vice President
Coastal Transport of Washington
Kelly Scalf, 2nd Vice President
Rural Resources Community Action
Colleen Kuhn, Secretary
Human Services Council
Cris Colburn, Treasurer
Whatcom Transportation Authority
www.ctanw.org
CTANW Membership
Public Transit 
Agencies  
Non‐Profit and for Profit “Access and 
Functional Needs” Transportation Providers
Provide wheelchair accessible vehicles
Provide ambulatory vehicles (high capacity 
& sedans)
Provide non‐emergent stretcher vehicle
CTANW Membership
Volunteer Transportation Organizations (211)
Local Coalition Organizations
Thurston County Coalition 
Pierce County Coalition
Regional Planning  Council (Metro area) 
CTANW Membership
Washington Information Network 2‐1‐1 (WIN 211)
WIN 211 is a network of call centers that provide 
information and referrals for transportation, health, and 
human services.
WIN 211 is trained to provide service after a natural or 
human caused disaster.
WIN 211 was activated for Western Washington Floods 
and January 2009 Winter Storms
CTANW Membership
WIN 211 Call Center Service Areas
Washington State 2-1-1 Call Center Service Areas
Col-
umbia
Whitman
Clallam
Region 6
King
County
Snohomish
Skagit
Region 5
South
Sound
Clark
Cowlitz
Lewis
Grays
Harbor
Wahkiakum
Klickitat
Yakima
Benton
Franklin
Walla
Walla
Gar-
field
Asotin
Adams
Region 8
Eastern
Washington
Lincoln
Pend
Oreille
Stevens
GrantKittitas
Chelan
San
Juan
Whatcom
Ferry
Island
Skamania
Douglas
Mason
Thurston
Okanogan
Jefferson
Kitsap
Pacific
Region 7
Region 1
North Sound
Region 2
Peninsulas
Southwest
Region 4
Greater
Columbia
Call Center, Outreach & Database Management
Region
Spokane
7/1/10
Medicaid Transportation Brokers                               
(Divided into 6 Regions Statewide)
Provide “Access and Functional Needs” 
transportation to medical appointments for 
qualified Medicaid clients
Provide translation services
Maintain data base of “Access and Functional 
Needs” clients
Have access to qualified non‐profit and for profit 
“Access and Functional Needs” transportation 
providers throughout the State
Provide dispatch services
CTANW Membership
State Broker Regions
Washington State Agencies
DSHS – Medicaid Services and Transportation
WSDOT ‐ State Transportation Coordination
ACCT Council (WSDOT)
ACCT Mission: 
• Promote the coordination of “Access and Functional 
Needs” transportation
• Provide a forum for discussing issues and initiating 
change
• Provide oversight and direction to the state’s 
coordination agenda
• Report to the legislature and propose legislative 
remedies
CTANW Membership
CTANW Capabilities & Resources
The CTANW is the voice for the largest conglomeration of 
providers and industry related organizations.  Access 
membership and resources  at WWW.CTANW.ORG
Communicates directly with stakeholders, legislators, and 
state agency representatives
Manages the most robust communication list of 
providers and interested parties in the Northwest
Provides regular opportunities:
Post Job listings
Calendar of Events
Training Resources
CTANW Access and Functional Needs Vehicles
CTANW Access and Functional Needs Vehicles
Get to know each other’s culture and capabilities
Develop coordination between emergency planning 
and community transportation providers 
Provide a forum for sharing ideas about improving 
community transportation in an emergency 
Provide access to resources in an emergency
Improve coordination and support to vulnerable 
populations in an emergency
Benefits of CTANW Partnerships
Next Steps
Education to establish a starting place for cooperation 
during emergencies
Education on the need for and importance of MOU 
documents at the local level
MOU’s That are beneficial to all parties
Communications between local and regional agencies. 
(Who Has jurisdiction?)
Triage training for establishing priority of resources for 
“special needs” Transportation
THAT COLLABORATION, EDUCATION, 
AND SUPPORT OF THOSE 
WITH A COMMON INTEREST 
IN COMMUNITY TRANSPORTATION ISSUES 
CAN MAKE A REAL DIFFERENCE!
At CTANW we believe……..
We welcome your inquiries 
concerning improving 
preparedness and sustainability.
Points of Contact: 
WWW.CTANW.ORG
info@CTANW.org
Community Transit Association 
of the Northwest
Partners in Emergency Preparedness
Tacoma, WA  
April 25 ‐ 27, 2011
William Lokey Brent Meldrum
Witt Associates CTANW
Thank you

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