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Corporate Presentation “Enabling Enterprises to manage and to optimize Application Performance”
Business Challenges Develop New Markets Maintain Brand Awareness Establish Growth Save  Costs Manage Change
IT Challenges Globalisation New applications, locations, processes  Service Availability & Quality Support to partners and suppliers Application Performance is at the heart of these challenges Optimizating IT Infrastructure  Incorporation of new companies Resource management Compliance ITIL Support
NetX helps to solve IT problems Provides visibility into networks and applications  Increase customer (end-user) satisfaction Control service levels (SLA), applications and IT vendors Pro-active service management, continuous service improvements Improve business continuity Enable network and application optimization Lower maintenance costs Shorter resolution time and smaller troubleshooting teams Proactive problem solving Network Capacity Management, resulting in lower bandwidth costs Bridge position between ICT and Business Improve IT reputation Transparency between suppliers and customers
You can’t manage                   what you can’t see
NetX: Simple and Relevant NetX provides insight into network and application performance information but keeps it simple, relevant and business centric. Site View Application View Business View Custom View
NetX – Site View
NetX- Application View
NetX – Business View
Detailed information available Visibility in all key performance metrics Which application? CapacityMgnt Which users? Growth?  1 minute details The right view Who is the bad? Trending
Data Mining with NetX Flexible Business Intelligence E.g. Capacity Analyzer Bandwidth usage per day on a minute basis Choose period, Utilization % Focus on the exceptions
NetX Product Summary Get full and consolidated insight in Application Delivery: Get consolidated analysis & reporting across your WAN Provide management dashboard for individual user roles Set and manage application delivery goals Focus on applications and services, not technology Focus on end-user experience / response times of business (critical) applications Understand problem areas and areas for improvement
How does NetX work? Collect key performance metrics Web 2.0 based Software-as-a-Service Consolidated vendor dashboard Fast & Easy deployment
Vendor Agnostic BlueCoat PacketShaper BlueCoat Proxy SG Cisco Routers  Cisco WAAS Exinda UPM Riverbed Steelhead Visibility QoS Acceleration
Gartner #1Trend for WAN Optimization: “Before choosing a WOC vendor, ensure that you understand the application and services running on your network………performance measurements andSLA reporting are other features well aligned to WOC’s that vendors can add to increase value.”   (Gartner magic quadrant for WAN Optimization Controllers, July 9th 2009)
Market Analysis “Before choosing a WOC vendor, ensure that you understand the application and services running on your network………performance measurements and SLA reporting are other features well aligned to WOC’s that vendors can add to increase value.” “Additionally, vendors such as Holland-based NetDialog allow organizations to improve visibility into network and application performance based on WAN optimization solutions that they already have in place by providing capabilities for collecting and analyzing information from WAN optimization appliances and providing an additional level of visibility to end-users.” “WAN optimization pure plays such as vendors continue to provide strong technology offerings by developing their solutions further with the addition of application visibility.”
About NetDialog Pioneer and leader in Application Performance & Delivery Started 7 years ago, with the first release of NetX in 2004 Successfully implemented NetX as SaaS offering  Focus together with partners (Service Provider, Managing Consultants and System Integrators) on medium and large Enterprises and governments NetDialog Strategy Build, maintain and grow long-term relationships with partners and customers  by delivering our NetX Software-as-a-Service that enables enterprises to  manage and optimize application performance
Other organizations have made this step Lower operational costs - Ministry of Justice ,[object Object],Lower bandwidth costs – International Semiconductor Company ,[object Object],Higher end-user satisfaction – Ministry of Social Security  ,[object Object],Higher revenue – Lottery Services ,[object Object],[object Object]
NetDialog NetX Network and Application Monitoring Product Presentation

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NetDialog NetX Network and Application Monitoring Product Presentation

  • 1. Corporate Presentation “Enabling Enterprises to manage and to optimize Application Performance”
  • 2. Business Challenges Develop New Markets Maintain Brand Awareness Establish Growth Save Costs Manage Change
  • 3. IT Challenges Globalisation New applications, locations, processes Service Availability & Quality Support to partners and suppliers Application Performance is at the heart of these challenges Optimizating IT Infrastructure Incorporation of new companies Resource management Compliance ITIL Support
  • 4. NetX helps to solve IT problems Provides visibility into networks and applications Increase customer (end-user) satisfaction Control service levels (SLA), applications and IT vendors Pro-active service management, continuous service improvements Improve business continuity Enable network and application optimization Lower maintenance costs Shorter resolution time and smaller troubleshooting teams Proactive problem solving Network Capacity Management, resulting in lower bandwidth costs Bridge position between ICT and Business Improve IT reputation Transparency between suppliers and customers
  • 5. You can’t manage what you can’t see
  • 6. NetX: Simple and Relevant NetX provides insight into network and application performance information but keeps it simple, relevant and business centric. Site View Application View Business View Custom View
  • 10. Detailed information available Visibility in all key performance metrics Which application? CapacityMgnt Which users? Growth? 1 minute details The right view Who is the bad? Trending
  • 11. Data Mining with NetX Flexible Business Intelligence E.g. Capacity Analyzer Bandwidth usage per day on a minute basis Choose period, Utilization % Focus on the exceptions
  • 12. NetX Product Summary Get full and consolidated insight in Application Delivery: Get consolidated analysis & reporting across your WAN Provide management dashboard for individual user roles Set and manage application delivery goals Focus on applications and services, not technology Focus on end-user experience / response times of business (critical) applications Understand problem areas and areas for improvement
  • 13. How does NetX work? Collect key performance metrics Web 2.0 based Software-as-a-Service Consolidated vendor dashboard Fast & Easy deployment
  • 14. Vendor Agnostic BlueCoat PacketShaper BlueCoat Proxy SG Cisco Routers Cisco WAAS Exinda UPM Riverbed Steelhead Visibility QoS Acceleration
  • 15. Gartner #1Trend for WAN Optimization: “Before choosing a WOC vendor, ensure that you understand the application and services running on your network………performance measurements andSLA reporting are other features well aligned to WOC’s that vendors can add to increase value.” (Gartner magic quadrant for WAN Optimization Controllers, July 9th 2009)
  • 16. Market Analysis “Before choosing a WOC vendor, ensure that you understand the application and services running on your network………performance measurements and SLA reporting are other features well aligned to WOC’s that vendors can add to increase value.” “Additionally, vendors such as Holland-based NetDialog allow organizations to improve visibility into network and application performance based on WAN optimization solutions that they already have in place by providing capabilities for collecting and analyzing information from WAN optimization appliances and providing an additional level of visibility to end-users.” “WAN optimization pure plays such as vendors continue to provide strong technology offerings by developing their solutions further with the addition of application visibility.”
  • 17. About NetDialog Pioneer and leader in Application Performance & Delivery Started 7 years ago, with the first release of NetX in 2004 Successfully implemented NetX as SaaS offering Focus together with partners (Service Provider, Managing Consultants and System Integrators) on medium and large Enterprises and governments NetDialog Strategy Build, maintain and grow long-term relationships with partners and customers by delivering our NetX Software-as-a-Service that enables enterprises to manage and optimize application performance
  • 18.

Notes de l'éditeur

  1. We show only relevant information but also let
  2. Network is slow  Why?What is using my network?Is my network the problem?
  3. Oorspronkelijk was NetX bedoeld als een geavanceerde monitoring en reporting oplossing voor PacketShapers, toen nog een product van Packeteer, ondertussen onderdeel van het product portfolio van BlueCoat.   Gevolg hiervan was dat NetX alleen maar informatie over netwerkverkeer kon leveren als er ook PacketShapers gedeployed waren, iets wat bij veel potentiele klanten niet het geval was waardoor de opstartkosten voor NetX te hoog waren voor de meeste prospects.   Over de jaren heen hebben we echter het NetX product verder ontwikkeld op een aantal vlakken, waarbij steeds de centrale gedachte is vastgehouden dat NetX simpel moet zijn en alleen relevante informatie moet leveren:Bredere ondersteuning van WAN optimization controller vendors.    De aankomende NetX 3.1 release biedt ondersteuning voor Riverbed Steelheads, Exinda appliances, en BlueCoat Proxy SGs; de volgende release NetX 3.2 zal ook Cisco WAAS ondersteuning bieden.Meer business-georienteerde intelligentie ingebouwd in NetX.   De beschikbare data kan op meerdere manieren verwerkt en gepresenteerd worden, waardoor het makkelijker is de communicatie tussen IT en business te ondersteunen.Ook ondersteuning voor netwerkinformatie uit andere netwerk devices.  In het bijzonder de integratie met Cisco technologie zoals NetFlow v9, Flexible NetFlow, en recentelijk Flexible NetFlow met layer-7 application recognition (NBAR).  Ook zijn we druk bezig met class-based Quality of Service informatie te integreren in NetX. Door deze ontwikkelingen is het mogelijk om NetX al uit te rollen op basis van Cisco router technologie.   Afhankelijk van de versie van IOS zal de kwaliteit van het herkennen van applicatiestromen verbeteren; vanaf IOS 15.0 ondersteunt Cisco Flexible NetFlow + NBAR, wat wel een extra CPU belasting oplevert voor de routers maar daar tegenover een veel betere classificatie van verkeer toestaat dan gewoon NetFlow, waarbij op protocol en port niveau een mapping gemaakt wordt naar applicaties (wat b.v. bij gebruik van FTP of andere applicaties die met dynamische port allocation werken een probleem geeft.)  Indien FNF+NBAR nog geen optie is, dan kan altijd begonnen worden met gewoon NetFlow v9. Doordat al begonnen kan woden met het presenteren van NetX informatie op basis van bestaande netwerk hardware, is het daarna veel makkelijker om de klant mee te nemen op een traject waarbij de kwaliteit van zijn application delivery network stapsgewijs verbeterd wordt.  Hierbij kan gedacht worden aan het implementeren van intelligentere QoS, het uitrollen van best-of-breed technologieen voor traffic shaping (PacketShapers, Exinda), data reductie of applicaiton acceleration (Steelheads, Cisco WAAS).   Vanuit de eindgebruiker gezien blijft het NetX dashboard leidend, enige dat veranderd is dat nieuwe devices extra informatie op zullen leveren binnen hetzelfde dashboard, ongeacht of de klant zelf of zijn service provider de implementatie en beheer van WOC technologie voor zijn rekening neemt.  Voordat er al sprake is van up-front investeringen in hardware kan al begonnen worden met een ROI, en na implementatie kan deze op zijn aannames en resultante beoordeeld worden. Vanuit de service provider gezien biedt het aanbieden van NetX aan haar klanten de volgende voordelen:Vanaf begin af aan kan het inzicht dat NetX biedt gebruikt worden om de kwaliteit van het netwerk te beoordelen op zowel de geleverde dienst, maar ook op het gebruik van de klant en de validiteit van zijn verwachtingen.  B.v. als een klant klaagt over een traag netwerk maar ondertussen geen zicht heeft op het feit dat zijn nachtelijke ETL process nog actief is gedurende business hours is het niet reeel de schuld hiervoor bij de provider te leggen.Door het inzicht met NetX kan een service provider zich onderscheiden van zijn concurrenten.  Verder kan het inzicht gebruikt worden voor het verder ontwikkelen van de relatie met de klant, ofwel door consultative selling waarbij de klant geholpen wordt in het verder optimaliseren van zijn netwerk, ofwel door additionele diensten te verkopen zoals WAN optimalisatie, data center beheer en application hosting Hieronder een overzicht van de integratie van Flexible NetFlow + NBAR in NetX.   Voor diegenen die NetX nog kennen uit het verleden zal duidelijk zijn dat de structuur gelijk is qua navigatie (site to site traffic informatie, indien gewenst uitgesplitst op individueel applicatieniveau, en daar bovenop een kwaliteitslaag gebaseerd op Service Level Agreements en business services/processes)