1. Disruption in Talent
Acquisition - Three Little
Secrets
It’s an exciting time in the human capital business....and more specifically, in
the business of both acquiring the right talent, and in driving effectiveness
of that talent once they cross the threshold of your organization’s door as an
employee.
In talent acquisition there is typically a strong understanding of how efficient
recruitment efforts are - measured in units of time and cost. Where a gap
currently exists however, is in linking efficiency of recruitment to
effectiveness of recruitment - that is, connecting pre-hire measurements to
first-year outcomes including New Hire Performance, Turnover and Quality
of Hire.
Data, information, and most importantly, insight can bridge that gap.
As an industry, Human Capital is rich in data yet poor on insight. The time is
now to start making connections across data and building on the insight
these connections generate. We need to make use and sense of the
information that is literally at our fingertips – but locked away. Unlike our
colleagues in marketing and sales, finance and operations - who are using
their information in a BIG way (i.e. Big Data) for making strategic business
decisions - many of us aren’t using our data and we must to stay relevant.
In every aspect of our lives we are immersed in the information age. New
businesses and services are coming along that 2 or 3 years ago we could
never have imagined – and that includes amazing new capabilities in the
talent acquisition space.
Take LinkedIn as likely the most obvious. We all know that recruiters are
some of the most active and powerful users of LinkedIn - using this
2. incredibly powerful and valuable information service to grow and harvest
talent pools. Think of how much we know about candidates because of this!
What is interesting though – and a ripe opportunity area – is that something
goes awry when candidates are hired. Once these candidates become your
employees, it's often a struggle to have accessible information about them.
It's tough to really know what they do, how much value they create for the
organization, and how well they do it. Dare I say it, but you likely had more
accessible information on them when they DIDN'T work for you.
While there are many reasons why we are in this situation today, the tables
CAN be turned, and quickly.
New platforms, business models and innovations can enable rapidly
deployed and highly cost-effective workforce and business analytics not only
in the Talent Acquisition space - but across the entire human capital
lifecycle.
At QuIRC, we believe workforce analytics is going to play a major role in the
next wave of innovation in human capital and talent acquisition. And not
only because Think-Tanks like Gartner and i4cp say so, but because we are
seeing it first-hand with our clients.
With accessible, business-focused and beautifully represented workforce
insight, we are seeing clients act like a weight has been lifted off their
shoulders. They are feeling smarter, and acting in ways that are more
business savvy and action-oriented in their business partner roles.
Here are 3 little secrets about analytics and Talent Acquisition that I'd like to
share with you:
Little Secret #1 - You Don't Need Big Budgets to Make Sense Out of Vast
Amounts of Big Data
To help you make sense of the vast amounts of Big Data, you don't need Big
Budgets. In fact, some services are available in the marketplace for just a few
hundred dollars a month.
The traditional on-premise and fully- integrated systems are being
challenged by spry and nimble cloud-based upstarts with arguably tighter
3. and better managed security. We are in a disruptive state with technology
solutions and new analytics and insight-as-a-service solutions are both
affordable and highly effective.
Little Secret #2 - You Don't Need 12+ Months to Deploy Analytics and Start
Making Business Decisions. How About Days?
Another little secret we want to share is that full suite workforce and
business analytics are possible within days, not months or years. This means
that businesses can get started with workforce and business analytics in
about the same time as it would take an individual to develop a LinkedIn
Profile (i.e. 2-3 hours). Insight can be available within 48 hours.
Talk about disruptive.
Little Secret #3 – Analytics Have the Power to Raise Your Game in the
Organization
Talent Acquisition is uniquely positioned to take the lead in information
integration within the organization. Analytics is something you can leverage
for the organization and for yourself within the organization. With a solid
understanding of recruitment data and connections to first-year outcomes
such as New Hire Performance, Turnover and Quality of Hire, you can start to
confidently, credibly and concretely link talent acquisition to business
outcomes. With rich analytics and insight you can generate awareness,
stimulate dialogue, and drive action. From here you can reach across the
business and work to integrate other data, building a holistic view of people
and business data.
It's your workforce data. You should use it.