ITS ABOUT DIFFERENT TYPES OF COMMUNICATION SKILLS HOW TO USE THOSE SKILLS AT RIGHT PLACE AND MUCH MORE

1. Introduction To Communication
Skills

2. ORAL COMMUNICATION
• Oral communication is the process of
expressing information or ideas by word of
mouth. Learn more about the types and
benefits of oral communication, and find out
how you can improve your own oral
communication abilities

3. ADVANTAGES
• There are many situations in which it makes sense to choose
oral over written communication. Oral communication is more
personal and less formal than written communication. If time
is limited and a business matter requires quick resolution, it
may be best to have a face-to-face or telephone conversation.
There is also more flexibility in oral communication; you can
discuss different aspects of an issue and make decisions more
quickly than you can in writing. Oral communication can be
especially effective in addressing conflicts or problems.
Talking things over is often the best way to settle
disagreements or misunderstandings. Finally, oral
communication is a great way to promote employee morale
and maintain energy and enthusiasm within a team.

4. DISADVANTAGES
• Despite the many benefits of oral
communication, there are many times when
written communication is more effective.for
example, you may want to exchange
important information that needs to be
documented using written communication

5. Types of oral communication
• Oral communication is the process of verbally transmitting
information and ideas from one individual or group to
another. Oral communication can be either Formal or
Informal. Examples of informal oral communication include:
• Face-to-face conversations
• Telephone conversations
• Discussions that take place at business meetings
• More formal types of oral communication include:
• Presentations at business meetings
• Classroom lectures
• Commencement speech given at a graduation ceremony

6. Written communication skills
Written communication is the ability to
use written language in a precise and
accessible way in order to clearly express
oneself to the intended audience. Many
professionals spend a large proportion of their
time writing so effective written
communication is an essential skill.

7. ADVANTAGES
• Easy to preserve
• Easy presentation of complex matter
• Permanent record
• Prevention of wastage of time and money
• Accurate presentation
• Use as a reference
• Delegation of authority
• Longevity
• Effective communication
• Proper information

8. DISADVANTAGE
• Expensive
• Time consuming
• Useless for illiterate person
• Difficult to maintain secrecy
• Lack of flexibility
• Delay in response
• Delay in decision making
• Cost in record keeping
• Complex words
• Lack of direct relation

9. INTRODUCTION OF COMMUNICATION
SKILSS
LISTENING
Listening is the conscious processing of the
auditory stimuli that have been perceived
through hearing. Listening differs from
obeying. Parents may commonly conflate the
two, by telling a disobedient child that he
"didn't listen to me"

10. INTRODUCTION TO COMMUNICATION
SKILLS
SPEAKING
Speaking is an interactive process of constructing
meaning that involves producing and receiving and
processing information . Its form and meaning are
dependent on the context in which it occurs, including
the participants themselves, their collective
experiences, the physical environment, and the
purposes for speaking. It is often spontaneous, open-
ended, and evolving. However, speech is not always
unpredictable. Language functions (or patterns) that
tend to recur in certain discourse situations

11. .THANK YOU