1. 3710 Quincy Avenue
Ogden, Utah 84403
Work Phone: 801-866-1400
Cell Phone: 801-643-1317
E-mail: pam@kiermanagement.com
Objective
To obtain a position within the Subsidized housing arena and to expand my expertise in property management and Section
8 knowledge
Education, Certifications,Training, and Other specialized knowledge
 Real Estate Agent
 Section 42 Tax Credit Training and proficiency certification
 Section 8 occupancy and continuing education, Certified Professional of Section 8 Management and Occupancy
 Administration of Mark to Market, Section 236 with Excess Income Reports, and Section 202.
 Leadership training from John Maxwell and the team at General Electric (GE)
 Served on the board of the Northern Utah Apartment Association
 Extensive training in Fair Housing and Section 504- wrote the Section 504 transition plan for 50 properties.
 Trained all staff in accounting functions, Fair Housing, HUD regulations, OSHA updates etc. on a monthly basis
 One of only two compliance managers in the state of Utah to receive a Superior ranking on an MOR
Employment
January 1991—Present
Regional Compliance Manager Kier Property Management and Real Estate LLC
 Enforce and have complete working knowledge of the HUD 4350.3 handbook, keeping up to date on any changes and
relaying the information to my personnel.
 Proficient in the use of Yardi Voyager Property Management Software, Microsoft Excel, Word, Publisher, and Outlook
Express.
 Prepare and submit HAP vouchers each month to CMS as well as the Ogden Housing Authority and working closely
with each agency in any issues regarding tenant recertification and HAP changes.
 Monitor apartment vacancies and assuring a timely turnover of units to maximize revenue.
 Immediate supervisor of a staff consisting of thirteen (13) employees working with Section 8, Section 42, Mod Rehab,
and conventional programs.
 Hiring of staff within my portfolio as well as employing disciplinary action when needed. Oversee all functions of my
staff, and support them in all aspects.
 Process lease terminations and evictions in compliance with state and local laws. Responsible for preparing all legal
documentation for evictions and appearing in court with the corporate attorney.
 Assist and communicate with the maintenance department in all aspects as related to my portfolio.
 Submit reserve for replacement, conduct site inspections, preparation for various inspections and audits, property
budgets, and any other assignments as needed.
 Work closely with vendors, HUD personnel, Housing Authority personnel, co-workers, and residents providing the
utmost in customer service and satisfaction.
I began my property management career in 1991 as a site manager and was promoted to my current position in 1996. As a site manager I
processed tenant Initial, Interim, and Annual Recertification, and dealt with the many duties and requirements of direct site management.
Further details can be provided upon request.
Skills
Great interpersonal skills and the ability to adapt to any situation. Even tempered and customer oriented.
Excellent computer skills with working knowledge of several software programs.
Very organized and able to stay on task until a project is complete.
References
Steven J. Kauffman, Attorney at Law, 801-394-5526
Denise Tree, Assistant Controller, 801-866-1422
Pamela Tomney