Passageways powwow2015 gecu board adoption
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Passageways powwow2015 gecu board adoption
- 1. Board Portal Board Member Adoption Presenter: Dede Farmer
- 2. 2 Dede is the Executive Assistant to the President at GECU. She has been at the Credit Union for 27 years and has held various positions in Operations, Lending, Loan Services, Business Development and many “other duties as assigned” positions throughout the organization. Dede lives in El Paso, Texas with her husband of 22 years Robert, and their two sons Austin, 17 and Tyler, 15. She has a Bachelors Degree in Business Management, enjoys spending time with family and friends at church, cookouts, swimming and basketball games.
- 3. 3 Why OnBoard? Why Now?
- 4. 4 Our Board
- 5. 5 Baby Steps
- 6. 6 Training
- 7. 7 Groups • Board of Directors • Audit Committee • Executive Committee • Governance Committee • Nominating Committee • Senior Management Team (SMT) • Board Training Items
- 8. 8 Resources • 67 Policies • Bylaws • Upcoming Conferences • Surveys • OnBoard Guides and Training Material
- 9. 9 Adoption • Takes time • Some need extra help and support • Some are ready to move forward, some are not • Don’t turn back
- 10. 10 Other Technology • ITM’s in Branches • Apple TV • Smart Board
- 11. 11 Where are we now?
- 12. Thank You
Notes de l'éditeur
- So why did we decide to purchase OnBoard? Was it because I was overloaded with work and still had to prepare 12 binders with a minimum of 100 pages each month? Was it because I loved preparing binders with copies, tabs, pretty dividers and then shredding them after each meeting? No! It came at the request of the board. A little history- in Dec 2010 we purchased OnBoard and our Board was not ready- they thought they were ready, but they weren’t. In 2011, we had a few changes in board members… One of our board members that went paperless and used her iPad at every meeting asked when we were going to look at a Board Portal again. So… Here we are!
- Average Age is 57 Oldest Board member is 82 Youngest is 49
- As I mentioned on a previous slide, the board drove the request and a few were actively involved in the vendor demos, and selection of the product. But it took baby steps for some others. We determined what functions/features we rolled out initially as to not overwhelm them. Example the voting feature. As we implement our branch strategy which is technology driven the board also recognized the opportunity for them to do their part of streamlining and become more efficient in the use of our resources (staff and material..paper, binders, etc.)
- Is our board Tech Savvy? Tech users, yes, tech savvy, no. **As a gift for their service, we gave the board ipads, one of them gave it to his grandson.** So we had to give him a credit union issued ipad when we rolled this out. Group training sessions OnBoard App Users Guide Bound Handouts One on one and extra hand holding where needed Some took a little more time than others Funny Story: When we first started using the portal, I thought I put the minutes in the portal for board review and sent a notification for board members check and review- a board member said “The minutes look fine to me” The minutes weren’t put in the portal! Just last month, someone was signing on and asked about the offline password.
- 7 groups-the Audit Committee big help For our recent SMT Planning meeting, I loaded all items and presentations for the team to access while and review prior to, and during the meeting. Recently, I just created the Board Training Items where I’m adding resources for board training and items that they can refer to for various questions.
- The first month of use, we decided no paper copies, “just in case” We jumped in feet first and had everyone “try” to use it We had a few hiccups but were able to overcome Today, Some would still like a binder but we have not turned back!
- 27 ITMs in 7 branches throughout the city- Board has been instrumental in the branch strategy Apple TV connectivity in our boardroom Looking into purchasing a smart board for boardroom
- This month will be our 5th month using OnBoard We are pleased with the system and there is no turning back!