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Social Media – The Opportunities
Agenda

 Introduction
 What Social Media isn’t
 What Social Media is
 The Blurring of Social & Search Marketing
 7 Steps to Content Marketing
 Conclusions
Hello, This is Me

  Paul Tansey – Intergage
  Web Marketing Nerd with the
  Big Chin
  I will never know everything
  Slides available later!
My Company
 Web design                   Online & offline PR
 Content management           Video and multimedia
 Online advertising           Training and seminars
 Social media                 Our aim
 Search engine optimisation
What Social Media Isn’t
What Social Media Isn’t

  Optional
  A replacement for offline networking
  A replacement for salesmanship
  Easy
  Cheap
  An opportunity to shout sales messages
  A place to talk endlessly about you
  A replacement for a Website
  Without challenges
Biggest Social Media Challenges

  Finding the time
  Creating original content
  Deciding what to say
  Measuring ROI
  Engaging with customers
Pre-Requisites To Social Media
Success
  Be good at what you do
  Know what success looks like
  Have your brand guidelines agreed - including keywords
  Know your perfect customer
  Get to know them better!
  Join up systems and automate to save time
What Social Media Is

  A tool for keeping your ear to the ground
  A way to have conversations
  A way to get discovered
  A team game
  Something that needs rules
  Something that needs a plan / tactics
  A way to waste a lot of time / money
  A component of your marketing strategy
What Social Media Is

  A way to drive traffic to your website
  A great way to stay in touch
  A great source of advertising opportunities
  A great source of referrals
  The best way to use testimonials and recommendations
  A highly efficient way to communicate
  Something you should do yourself
  A way to publish and promote content
Pre Internet Marketing
 Our changed world




          Diagram adapted from the book “Social Media Marketing – An Hour A Day”, by Dave Evans
Where Social & Search Impact




    Social Media   Search Engines                   Social Media


                       Diagram adapted from the book “Social Media Marketing – An Hour A Day”, by Dave Evans
The Power of Word of Mouth


    14% of people trust Ads

    70%+ of people trust recommendations from strangers

    90% of people trust peer recommendations
Good Word of Mouth
Detractors – The Problem
The Changing Face of Search

 Google hasn’t changed it’s goals
 The importance of keywords
 The importance of links
 The new link landscape
Search
First We Discovered Keywords
Then Google & PageRank
Anchor text links

               All links that drive relevant traffic are good
               All links are not equal however


                                                          Cheese
                                                                       More information

                                                                      Smells like cheese
  Click
  Here                Site A                 Site B
                                                                       Cheese
    More
 Information                                                    Cheese
                                Read
                                more                    Interesting
                                    Cheese         Click cheese
                                                   here facts
On-page Vs Off-Page
More Complex Relationships
The Evolution Of Search
Engines



                                                             Recommendations




         Realtime                        Social influences




                       Personalisation




        Localisation
Search Results now More
Diverse
 No longer just “blue links to Web pages”
     PDFs
     Images
     Blogs
     Video results
     Google Graph results
     Google+ Shares and Google+ Linked Blog articles
     Slideshare presentations
     News articles and press releases
Google’s Panda Update

 Panda born February 2011
 Mission = Kill low quality sites / Reward High Quality
 Sites
 An algorithm built to mimic what humans really like and
 trust
 A unique Machine Learning process
 Over 500 updates in 2011 alone
 Affected 12-13% of all US/ English websites
Google’s Panda Update

 Panda loves:
    Expert and enthusiast content
    Fast loading
    Social shares
    Sites you love and spend time on
    Interlinked content on pages
    Dynamic links
Google’s Panda Update

 Panda hates
    High bounce rates
    Lots of Ads (especially above the fold)
    Lots of static links
    Broken links
    Pages that look like article marketing sites
Google’s Penguin Update

 Penguin born April 2012
 Mission = Kill WebSPAM – Over optimised sites
 Affected 3.1% of Websites
 A filter to remove junk out of SERPS
Google’s Penguin Update

 Penguin hates:
    Keyword stuffing in content
    Scraped / duplicate content
    Sites that rank high and engage low
    Suspiciously exact inbound keyword links
    A lack of link diversity
Search post Panda & Penguin
 Content still has to be labelled clearly (meta data etc.)
 Domain names still matter (although we are told not as
 much)
 Links important but inbound link profiles need to appear
 natural not manufactured
 New emphasis on user experience and navigation
 Design for users not search engines – create “Wow!” content
 How users engage BY KEYWORD
 Social shares the biggest predictor of success – make
 sure your content can be easily shared
Is SEO Dead?
Some people have said “Search Engine Optimisation
(SEO) is dead”
Search Results now More
Authentic

                          “Within search results,
                          information tied to verified online
                          profiles will be ranked higher
                          than content without such
                          verification, which will result in
                          most users naturally clicking on
                          the top (verified) results. The true
                          cost of remaining anonymous,
                          then, might be irrelevance”


                          Eric Schmidt, CEO,
                          Google, February 2013
Google+ Authorship
Quick Re-Cap
 Social and Search are not enemies, they are partners
 Search engines LOVE likes, shares, comments and
 recommendations
 All kinds of stuff shows up in search if it “Liked, Shared etc.)
 If SEO means manipulating search results through old school
 link creation, then it is dying…
 Authorship is absolutely the way forward
 Search results can be dominated by successful social media
 profiles
 Can I show you something cool…
My Linkedin Profile is

  Found as No1 result on Google search for
     UK Web marketing speaker
     Web marketing expert Bournemouth
     Bournemouth Web marketing expert
     Bournemouth internet marketing expert
My Linkedin Profile is

  Found on Page 1 on Google search for
     uk web marketing expert
     uk linkedin expert
     uk linkedin expert speaker
     internet marketing speaker dorset
So What Big Head?

 How did this happen?
The 3 C’s of Social Media




      Creation   TheCurationof Content
                     3 C’s      Consumption
Content Consumption

                      “Though the consumption of traditional
                      media hasn't declined significantly among
                      the executive audience, various social
                      and digital media have been added to the
                      mix for work-related purposes:


                        76% watch online video.

                        71% view webcasts.

                        65% use professional networking sites
                      such as LinkedIn

                        63% read blogs.”
7 Steps to Content Marketing
Optimise this content
using SEO tactics
Ensure sharing is
easy
Summary
                                                 Profile your customer in
                                              detail. Understand where they
                                              hang out online and how they
                                              search to solve their problems
                                                 and achieve their goals.


                                                                                Create and promote optimised
             Assess, measure, refine and
                                                                                  content you think they will
                       repeat
                                                                                            LOVE




                                                                                            Content is Liked, shared,
     Your follower network grows
                                                                                              commented on and
         as content is shared
                                                                                              conversations start




                             You attract more traffic to
                                                                   It becomes more visible in
                            your site through search and
                                                                      search as this happens
                                       referral
Key Conclusions

  Social media isn’t a strategy – it’s a collection of tools and tactics
  You need a Marketing strategy that encompasses social media
  Likes (shares, comments recommendations etc.) are the new links
  Social profiles can outrank websites
  Authenticity and expertise are key
  Focus on a customer and the how they make a decision
  Create content these people will LOVE
  Distribute this intelligently
  Engage in conversation
  Build relationships
  Measure, adjust and repeat
Thank You


                              +Intergage

             @PaulTansey
       blog.intergage.co.uk
       www.intergage.co.uk

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The Future of the Internet 1 - Social & Search = Content Marketing (Feb 2013)

  • 1. Social Media – The Opportunities
  • 2. Agenda Introduction What Social Media isn’t What Social Media is The Blurring of Social & Search Marketing 7 Steps to Content Marketing Conclusions
  • 3. Hello, This is Me Paul Tansey – Intergage Web Marketing Nerd with the Big Chin I will never know everything Slides available later!
  • 4. My Company Web design Online & offline PR Content management Video and multimedia Online advertising Training and seminars Social media Our aim Search engine optimisation
  • 6. What Social Media Isn’t Optional A replacement for offline networking A replacement for salesmanship Easy Cheap An opportunity to shout sales messages A place to talk endlessly about you A replacement for a Website Without challenges
  • 7. Biggest Social Media Challenges Finding the time Creating original content Deciding what to say Measuring ROI Engaging with customers
  • 8. Pre-Requisites To Social Media Success Be good at what you do Know what success looks like Have your brand guidelines agreed - including keywords Know your perfect customer Get to know them better! Join up systems and automate to save time
  • 9. What Social Media Is A tool for keeping your ear to the ground A way to have conversations A way to get discovered A team game Something that needs rules Something that needs a plan / tactics A way to waste a lot of time / money A component of your marketing strategy
  • 10. What Social Media Is A way to drive traffic to your website A great way to stay in touch A great source of advertising opportunities A great source of referrals The best way to use testimonials and recommendations A highly efficient way to communicate Something you should do yourself A way to publish and promote content
  • 11. Pre Internet Marketing Our changed world Diagram adapted from the book “Social Media Marketing – An Hour A Day”, by Dave Evans
  • 12. Where Social & Search Impact Social Media Search Engines Social Media Diagram adapted from the book “Social Media Marketing – An Hour A Day”, by Dave Evans
  • 13. The Power of Word of Mouth 14% of people trust Ads 70%+ of people trust recommendations from strangers 90% of people trust peer recommendations
  • 14. Good Word of Mouth
  • 16. The Changing Face of Search Google hasn’t changed it’s goals The importance of keywords The importance of links The new link landscape
  • 18. Then Google & PageRank
  • 19. Anchor text links All links that drive relevant traffic are good All links are not equal however Cheese More information Smells like cheese Click Here Site A Site B Cheese More Information Cheese Read more Interesting Cheese Click cheese here facts
  • 22. The Evolution Of Search Engines Recommendations Realtime Social influences Personalisation Localisation
  • 23. Search Results now More Diverse No longer just “blue links to Web pages”  PDFs  Images  Blogs  Video results  Google Graph results  Google+ Shares and Google+ Linked Blog articles  Slideshare presentations  News articles and press releases
  • 24. Google’s Panda Update Panda born February 2011 Mission = Kill low quality sites / Reward High Quality Sites An algorithm built to mimic what humans really like and trust A unique Machine Learning process Over 500 updates in 2011 alone Affected 12-13% of all US/ English websites
  • 25. Google’s Panda Update Panda loves: Expert and enthusiast content Fast loading Social shares Sites you love and spend time on Interlinked content on pages Dynamic links
  • 26. Google’s Panda Update Panda hates High bounce rates Lots of Ads (especially above the fold) Lots of static links Broken links Pages that look like article marketing sites
  • 27. Google’s Penguin Update Penguin born April 2012 Mission = Kill WebSPAM – Over optimised sites Affected 3.1% of Websites A filter to remove junk out of SERPS
  • 28. Google’s Penguin Update Penguin hates: Keyword stuffing in content Scraped / duplicate content Sites that rank high and engage low Suspiciously exact inbound keyword links A lack of link diversity
  • 29. Search post Panda & Penguin Content still has to be labelled clearly (meta data etc.) Domain names still matter (although we are told not as much) Links important but inbound link profiles need to appear natural not manufactured New emphasis on user experience and navigation Design for users not search engines – create “Wow!” content How users engage BY KEYWORD Social shares the biggest predictor of success – make sure your content can be easily shared
  • 30. Is SEO Dead? Some people have said “Search Engine Optimisation (SEO) is dead”
  • 31. Search Results now More Authentic “Within search results, information tied to verified online profiles will be ranked higher than content without such verification, which will result in most users naturally clicking on the top (verified) results. The true cost of remaining anonymous, then, might be irrelevance” Eric Schmidt, CEO, Google, February 2013
  • 33. Quick Re-Cap Social and Search are not enemies, they are partners Search engines LOVE likes, shares, comments and recommendations All kinds of stuff shows up in search if it “Liked, Shared etc.) If SEO means manipulating search results through old school link creation, then it is dying… Authorship is absolutely the way forward Search results can be dominated by successful social media profiles Can I show you something cool…
  • 34. My Linkedin Profile is Found as No1 result on Google search for  UK Web marketing speaker  Web marketing expert Bournemouth  Bournemouth Web marketing expert  Bournemouth internet marketing expert
  • 35. My Linkedin Profile is Found on Page 1 on Google search for  uk web marketing expert  uk linkedin expert  uk linkedin expert speaker  internet marketing speaker dorset
  • 36. So What Big Head? How did this happen?
  • 37. The 3 C’s of Social Media Creation TheCurationof Content 3 C’s Consumption
  • 38. Content Consumption “Though the consumption of traditional media hasn't declined significantly among the executive audience, various social and digital media have been added to the mix for work-related purposes: 76% watch online video. 71% view webcasts. 65% use professional networking sites such as LinkedIn 63% read blogs.”
  • 39. 7 Steps to Content Marketing
  • 40.
  • 41.
  • 42. Optimise this content using SEO tactics Ensure sharing is easy
  • 43.
  • 44.
  • 45.
  • 46. Summary Profile your customer in detail. Understand where they hang out online and how they search to solve their problems and achieve their goals. Create and promote optimised Assess, measure, refine and content you think they will repeat LOVE Content is Liked, shared, Your follower network grows commented on and as content is shared conversations start You attract more traffic to It becomes more visible in your site through search and search as this happens referral
  • 47. Key Conclusions Social media isn’t a strategy – it’s a collection of tools and tactics You need a Marketing strategy that encompasses social media Likes (shares, comments recommendations etc.) are the new links Social profiles can outrank websites Authenticity and expertise are key Focus on a customer and the how they make a decision Create content these people will LOVE Distribute this intelligently Engage in conversation Build relationships Measure, adjust and repeat
  • 48. Thank You +Intergage @PaulTansey blog.intergage.co.uk www.intergage.co.uk

Notes de l'éditeur

  1. Keywords and hashtags still critical