2. in.xe table of contents
Table of contents
introduction ................................................................................... 3
warnings .........................................................................................4
features ........................................................................................... 5 in.k200
in.xe overview keypad overview
- overview .......................................................................... 7 - introduction ..................................................................29
- in.xe dimensions .............................................................8 - function description .....................................................30
- in.k200 dimensions .......................................................9 - instructions .....................................................................31
in.xe installation - Typical settings .............................................................. 35
- floor installation ............................................................. 10
- wall installation ............................................................... 11 in.xe error codes
in.k200 installation and connections Spa pack error codes summary
- installing the in.k200 .....................................................12 - in.xe error codes ...........................................................36
- connecting main keypad to in.xe ................................13 - Hr error condition ........................................................38
in.xe connections - Prr error condition ........................................................39
- electrical wiring North American model in.xe ...........14 - HL error condition ....................................................... 40
- electrical wiring European model in.xe.ce ................. 16 - Flo error condition .......................................................43
- heater connections ........................................................17 - UPL error condition ......................................................44
- in.link connectors ......................................................... 18 - AOH error condition ....................................................45
Power-up & breaker setting .......................................................23 - OH error condition ......................................................46
Programing the in xe ...................................................................25Pool and Spa Parts
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3. table of contents in.xe
Troubleshooting
- Pump 1 doesn't work ....................................................47
- Pump 2 or blower doesn't work .................................50
- Circulation pump doesn't work .................................. 53
- Ozonator doesn't work ................................................ 55
- Nothing seems to work ................................................57
- Spa not heating ............................................................ 60
- Keypad doesn't seem to work ....................................62
gfci trips ........................................................................................63
in.xe step by step field replacement procedure .....................64
how to replace the heater ...........................................................71
specifications ...............................................................................74
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4. in.xe Introduction
in.xe
Entry-level spa system
Congratulations! You have purchased one of the finest entry-level
spa packs available.
To install, use and enjoy your in.xe spa system take the time to
carefully read these instructions.
The in.xe has been designed for these typical spa configurations:
• Single Pump System
• Dual Pump System
• Pump & Blower System
• Dual Pump & Blower System
In.xe can be wall-mounted or installed on its mounting base and
comes with an integrated heat.wav water heater.
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5. Warnings in.xe
WARNINGS:
Before installing or connecting the unit,
please read the following.
* FOR UNITS FOR USE IN OTHER THAN SINGLE-FAMILY * LOW VOLTAGE OR IMPROPER WIRING MAY CAUSE DAMAGE
DWELLINGS, A CLEARLY LABELED EMERGENCY SWITCH SHALL TO THIS CONTROL SYSTEM. READ AND FOLLOW ALL WIRING
BE PROVIDED AS PART OF THE INSTALLATION. THE SWITCH INSTRUCTIONS WHEN CONNECTING TO POWER SUPPLY.
SHALL BE READILY ACCESSIBLE TO THE OCCUPANTS AND
SHALL BE INSTALLED AT LEAST 5 FEET (1.52 M) AWAY, ADJACENT * THIS PACK CONTAINS NO SERVICEABLE PARTS. CONTACT AN
TO, AND WITHIN SIGHT OF THE UNIT. AUTHORIZED SERVICE CENTER FOR SERVICE.
* ANY DAMAGED CABLE MUST BE IMMEDIATELY REPLACED. * ALL CONNECTIONS MUST BE MADE BY A QUALIFIED
ELECTRICIAN IN ACCORDANCE WITH THE NATIONAL
* TURN POWER OFF BEFORE SERVICING OR MODIFYING ANY ELECTRICAL CODE AND ANY STATE, PROVINCE OR
CABLE CONNECTIONS IN THIS UNIT. LOCAL ELECTRICAL CODE IN EFFECT AT THE TIME OF THE
INSTALLATION.
* TO PREVENT ELECTRIC SHOCK HAZARD AND/OR WATER
DAMAGE TO THIS CONTROL, ALL UNUSED RECEPTACLES
MUST HAVE A DUMMY PLUG.
* THIS CONTROLLER MUST NOT BE INSTALLED IN PROXIMITY OF
HIGHLY FLAMMABLE MATERIALS.
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6. in.xe features
In.xe boast a long list of technical features. Each of them stands on its own merits and contributes to bring to in.xe equipped spa owners
the most advanced solutions available to them:
In.put In.kin
new input terminal bloc kinetic heat monitoring
In.put was designed to ease wire insertion (up to # 4 AWG) First ever UL approved kinetic heating protection manages
and connections. Tighter input connection reduces heat water temp. increase generated by pump heat dissipation.
generated for increased component lifetime. Hardware protection shuts all accessories off if it senses
water overheat.
In.seal In.flo
watertight protection dry-fire protect
In.seal provides extra level of protection against water A new heater safety system located in the in.therm power
infiltration. Connectors and power box are designed to box - an all-electronic dry-fire protection.
be watertight and no water can be in direct contact with
electrical components.
In.axess In.t.cip
board access prevention water temp. algorithm
Electronic components are placed into separate and In.t.cip is an intelligent water temp. refresh algorithm that
inaccessible compartments. Only serviceable parts are calculates optimal time to start pumps and get water temp.
made accessible to service technicians. readings. In.t.cip continuously readjusts heater start time.
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7. features in.xe
In.link In.stik
ingenious plugs and connectors automated software upload
In.link cables are very cool output and input plugs and In.stik a pen drive with an in.link connector very similar to
connectors that come with colored and tagged polarizers. a USB memory stick. It connects to in.xe and contains data
Totally waterproof, they are designed to be easily to program or configure its system. In.xe executes the data
configured and to ensure that all cables of equipment upload automatically.
used to make a spa or an hot tub work properly are well
connected at their intended connection port, eliminating
any risk of mis-wiring.
Specifications
Refer to the detailed specification chart printed in Annex.
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8. in.xe in.xe overview
Accessory fuse Pump 2 fuse Pump 1 fuse Pump 1 Pump 2
connector connector
2 connectors for outputs
Installation brackets controlled by independent
Transformer fuse relays (for oz, cp, light,
blower or any other ac-
Main power cessories) (120/240 vac
entry connection 5 Amp)
Door to access
power input
connectors
and fuses Connector for direct
120/240 vac 5 Amp output
(for in.play audio or video
accessories)
Main keypad connector
Communication
Main power connector (in.stik, in.watch)
cable input entry
Access to heater
connections
Mounting feet Bonding lug heat.wav heater Light 12 vac connector
(1 amp max)
Note: No connectors should remain unplugged. Use blank plugs to fill unused connectors.
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10. in.xe in.k200 dimensions
in.k200 dimensions:
Features: LED display
4 Keys
8 Light indicators
2" in.link connector
(51 mm)
Mechanical Specs:
Weight: 0.41 kg (0.9 lbs)
Dimensions (W x H x D): Front Panel:
4.750" 120 mm x 51 mm x 43 mm
(120 mm)
(4.75" x 2" x 1.7") Soft gasket
Approvals: UV resistance (ASMTD4329)
UL, CSA, TUV and CE
1.7"
(43 mm)
Specifications and design are subject to change without notice.
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11. in.xe installation in.xe
Floor installation procedure
4"
The following material is Slide back side of the unit's feet Now firmly attach unit to Note: The spa pack must be
recommended: into the guide plate. It should wooden base by using the installed at least 4 inches above
easily slide into place. remaining (2) screws backed potential flood level. If floor is
4- # 10 screws of appropriate by (2) washers to fix the front of on ground level, pack should
length with round, truss or the foot. be raised at least 4 inches.
pan head.
4- washers 1/2 OD x 1/16" Important!
thickness.
Please note that countersunk
screws should not be used as
Select the most appropriate they can damage the power
location on the floor for spa box support.
pack and firmly attach guide
plate to wooden base with (2)
screws backed by (2) washers.
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12. in.xe in.xe installation
Wall installation procedure
The following material is In the case of a flat wooden Firmly attach lower mounting Note: Make sure these (2)
recommended: surface: select the most holes on each side of the pack screws and (2) washers are
appropriate location on wall with the (2) remaining screws installed. They will make
4- # 10 screws of appropriate for the spa pack. A square cut- and (2) washers. the pack stable when input,
length with round, truss or out of about 4-inch per side outputs and accessory
pan head. will be needed to allow the connectors will be inserted in
transformer to fit through it. their ports.
4- washers 1/2 OD x 1/16"
thickness. Firmly attach, one at the time,
upper mounting holes on each
side of the spa pack with (2)
Use two (2) standard 2 x4 or screws backed by (2) washers.
2x6 wall studs, spaced on
16-inch centers to affix the spa
pack.
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13. Keypad installation & connections in.xe
Installing the in.k200
2 5/8"
The keypad should be installed directly onto the spa (or very 66 mm
close to it) so that it is easily accessible to the user.
• To install the in.k200, drill two 1” (25 mm) diameter holes at
2 5/8” (67 mm) from center to center as illustrated.
• Cut out the material between the two holes (see illustration). ∅ 1" ∅ 1"
25,4 mm 25,4 mm
• Clean the installation surface and peel the adhesive gasket from
the back of the keypad.
1" dia. drill
• Insert keypad and align it correctly, then ensure it's properly
glued by gently pressing evenly on the entire surface.
Gasket with adhesive
∅ 1"
1"
2 5/8
"
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14. in.xe Keypad installation & connections
Connecting main keypad to in.xe
in.k200
The in.k200 comes with a 10 ft
cable and an in.link connector.
To connect the in.k200, simply
insert its in.link connector
into the appropriate keypad
connector (as illustrated)
Connect the main keypad
in.k200 as indicated here.
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15. Electrical wiring in.xe
Electrical wiring North American model in.xe
Warning!
"For units for use in other than single-family dwellings, a
clearly labeled emergency switch shall be provided as part of
the installation. The switch shall be readily accessible to the
occupants and shall be installed at least 5 feet (1.52 m) away,
adjacent to, and within sight of the unit".
-----
Main electrical box GFCI panel
This product must always be connected to a circuit protected
by a ground fault interrupter.
Proper wiring of the electrical service box, GFCI and in.xe
terminal block is essential!
Check your electrical code for local regulations. Only copper
wire should be used, never aluminum.
-----
Disposal of the product
The appliance (or the product) must be disposed
of separately in accordance with the local waste
disposal legislation in force.
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16. in.xe Electrical wiring
Electrical wiring
North American model in.xe
bonding lug
To install the wiring for the Strip away 1" of each wire Push the color-coded wires Connect the bonding conduc-
in.xe spa control, you'll need a insulation. into the terminals as indicated tor to the bonding lug on the
Phillips screwdriver and a flat on the sticker and use the flat front of the in.xe Spa Pack
screwdriver. Pull the cable through the screwdriver to tighten the (a grounded electrode conduc-
cutout of the box and secure it screws on the terminals. tor shall be used to connect
Loosen the 2 screws of the Spa with a strain relief (1" NPT strain the equipment grounding con-
Pack door and open it. relief; hole diameter: 1.335"). After making sure wire connec- ductors).
tions are secure, push them
Remove 5 1/2" of cable Make sure that only the uncut back into the box and close the
insulation. sheathing is clamped at this door. Tighten the 2 screws of
opening. the Spa Pack door.
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17. Electrical wiring in.xe
Electrical wiring North American model in.xe Electrical wiring European model in.xe.ce
Single-phase Dual-phase
For 240 VAC (4 wires) For 120 VAC (*3 wires) In.xe.ce 230 VAC or Warning!
230/400 VAC
Correct wiring of the electrical *If connected to a 3 wire In.xe.ce models must always
service box, GFCI, and pack system, no 240 VAC Correct wiring of the electrical be connected to a circuit
terminal block is essential. component will work. service box, RCD, and pack protected by a Residual-
Call an electrician if necessary. terminal block is essential! Current Device (RCD) having
Refer to "Connections a rated operating residual-
for 120v heater" section Call an electrician if necessary. current not exceeding 30 mA.
of this manual.
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18. in.xe Heater connections
N L1 L2 Ground
Connections for 230/240 Connections for 120v
Heat.wav heater VAC heater (4KW or 2 KW) heater (1KW)
In.xe comes with a high A watertight panel protects the The heat.wav heater is factory configured 240v /4 kW (or
performance heat.wav heater. heater and probe connectors. 2KW), but it can be converted to a dedicated 120v / 1kW by a
With no pressure switch, it Removing the panel gives simple switching a cable connection port. (Option available on
features in.flo integrated dry- access to in.flo dry-fire NorthAmerican models only).
fire protection. protection and
hi-limit/regulation probe Heat.wav specification summary:
connectors, line 1, line 2 and
ground power input cables • Supports 120v or 240v
connection ports. • Protected by external
breaker (not fused)*
• Incoloy® or Titanium (optional) heater element
for greater protection against corrosion.
Note: European models are 230 or 240 VAC and are fuse protected
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19. in.link connectors in.xe
High Current
Integrated latch
Low Current
Colored & tagged
polarizers
Low voltage
In.link connectors Latch snap & strain relief Watertight design UL & CE
In.xe features in.links connectors with colored and tagged A latch mechanism is provided The female connector comes
polarizers. This new plug and connector technology has been to maintain male and female with a built-in seal ensuring a
specifically designed for easy and safe assembly. The tags are connectors together. The tab watertight connection assembly
interchangeable depending on the output; the polarizers are provided on the male part gives sealed from moisture and
designed to avoid misconnections. the operator an audible and water ingress. This sealing is
tactile feedback at the insertion intended to be suitable for the
In.link connectors are easily and conveniently accessible from of the cable in the female part. NorthAmerican and European
the front of the pack offering a wide range of possible connection Once the latch is engaged, it standards and the demanding
configurations. In.link connectors come in 3 sizes (HC, LC and low will prevent both parts from spa environment.
voltage) for all types of inputs and output devices. separating unintentionally by
vibration or shock. To unplug
the male connector, a gentle
press on the tab will allow the
release of the locking mecha-
nism to separate both parts.
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20. in.xe in.link connectors
Connector Map Female connector on Spa Pack
Pump 1 Pump 2 Blower Ozonator
connector connector connector connector
3 6 3 6
2 5 2 5
1 4 1 4
Direct
connector HC LC
In.link output connectors:
Keypad High-Current - HC connectors:
connector Output Typical Device
Out 1 Pump 1
Comm Out 2 Pump 2
connector
Low-Current - LC connectors: (relay controlled)
Output Typical Device
Light
connector Out 3 Blower
Out 4 Ozonator
Out 5 Audio/video (direct to line)
Low-Voltage - LV connectors:
Output Typical Device
C Main keypad
CO Comm.connector (in.stik, in.watch)
L1 Light
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21. in.link connectors in.xe
Assembly 240v cable kit in.link for in.xe
High Current Low Current
Gecko P/N Description Typical use Cable Length
Cable in.link HC 2S
600DB0821 dual-output loads up to 15 FLA (pump dual speed) 14/4 96"
15A 240V 8FT
Cable in.link HC 1S
600DB0833 single-output loads up to 15 FLA (pump single speed) 14/3 96"
15A 240V 8FT
Cable in.link LC 1S
600DB0721 5A 240V 4FT single output loads up to 5 FLA (ozone, blower, circ. pump, DC supply, etc.) 18/3 48"
Cable in.link LC 1S
600DB0754 single output loads up to 5 FLA (ozone, circ. pump, DC supply, etc.) 18/3 48"
5A 120V 4FT
Cable in.link LV
9920-401022 light 12V 24/4 144"
Light 12V 12FT
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22. in.xe in.link connectors
Assembly 240v cable kit in.link for in.xe (continuation) Assembly 120 v cable kit in.link for in.xe
Gecko P/N Description Typical use Gecko P/N Description Typical use
LC Keying LC Keying
9917-100894 Keying cable LC - BL - blue 9917-100894 Keying cable LC - BL - blue
for Blower cable for Blower cable
LC Keying HC Keying
9917-100898 Keying cable LC - O3 - gray 9917-100898 Keying cable LC - O3 - gray
for Ozonator cable for Ozonator cable
HC Keying HC Keying
9917-100887 Keying cable HC - P2 - violet 9917-100887 Keying cable HC - P2 - violet
for Pump 2 cable for Pump 2 cable
HC Keying HC Keying
9917-100888 Keying cable HC - P1 - orange for Pump 1 cable 9917-100888 Keying cable HC - P1 - orange for Pump 1 cable
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23. in.link connectors in.xe
Assembly 120 v cable kit in.link for in.xe (continuation)
High Current Low Current
Gecko P/N Description Typical use Cable Length
Cable in.link HC 2S
9920-401239 dual-output loads up to 15 FLA (pump dual speed) 14/4 96"
15A 120V 8FT
Cable in.link HC 1S
600DB0857 single-output loads up to 15 FLA (pump single speed) 14/3 96"
15A 120V 8FT
Cable in.link LC 1S
600DB0754 single output loads up to 5 FLA (ozone, circ. pump, DC supply, etc.) 18/3 48"
5A 120V 4FT
Cable in.link LV
9920-401022 light 12V 24/4 144"
Light 12V 12FT
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24. in.xe Power-up & breaker setting
Valuable Tips Technical stuff
Make sure that all valves are open in the spa plumbing and that you There is no mechanical switch in the in.xe heater. Instead in.xe
have a good water flow circulating from the primary pump systems have integrated in.flo technology. The in.flo is an all
into the heater. electronic dry-fire protection device built-in in.xe's heater.
At power up, in.flo performs a flow check through the following
process:
Important: a minimum flow rate of 18 gpm is required. Pump 1 starts for 2 min. The display will show "_ _ " during the check
flow process. After 2 mins, the system validates proper water flow.
In case of failure, the systems tries again.
The water temperature is shown on the keypad display.
Once the water has reached the set point value plus 0.8 degrees ˚F
the heater is turned off.
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25. Power-up & breaker setting in.xe
��
Make sure all accessories It is important to specify the The values displayed by the Use Up or Down button to
are linked to the bonding current rating of the GFCI used system correspond to 0.8 of select the desired value.
connector and connected to insure safe and efficient the maximum amperage Then press Light button to set
to pack. current management (and no capacity of the GFCI. breaker rating.
GFCI trippings).
Turn on the breaker. GFCI Br
Press and hold Light button 60 Amp 48 Amp
until you access the breaker
setting menu. 50 Amp 40 Amp
40 Amp 32 Amp
30 Amp 24 Amp
20 Amp 16 Amp
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26. in.xe Programing the in xe
��
Programming the in.xe
using the keypad
Although every in.xe spa pack The keypad display will show Use the Up/Down key to If at power-up of the system
is factory set, in certain cases L xx where "xx" represents the choose the new desired low your keypad display shows
when servicing or replacing previous configuration number level configuration number the following message:
a new unit in the field, it may registered in the system. and press the Program key "L _ _ ", it means that all low
be necessary to set a new pre- to confirm the selected level configurations have
determined low level program configuration (consult the been downloaded, but no
configuration into the spa pack. configuration selection chart configuration number has
section in this manual). been chosen.
Follow this simple steps to
re-enter the low level pro- If the Program key is not Note: If the keypad in use does
gramming menu using the pressed within 25 seconds, the not have the Program key, use
keypad: unit will exit this menu without the Light key instead.
changing any settings.
Press and hold the Pump 1 key
for 30 seconds.
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27. Programing the in xe in.xe
Low Level Configuration Selection Chart
Heater
Config. # P1 P2 BL CP configuration Ozone configuration Filter Type
Pump
1 2sp 1sp X Always on --- Clean, P1L P1
2 2sp 1sp X Always on --- Purge CP
3 2sp 1sp X --- On during Filter cycle, with P1 Clean, P1L P1
4 2sp 1sp - Duration filtration On during Filter cycle, with CP Clean, CP P1
5 2sp 1sp - Always on Always on with CP Clean, P1L CP
6 2sp 1sp - Duration filtration On during Filter cycle, with CP Clean, CP CP
7 2sp 1sp - --- On during Filter cycle, with P1 Clean, P1L P1
8 2sp - X --- On during Filter cycle, with P1 Clean, P1L P1
9 2sp - - --- On during Filter cycle, with P1 Clean, P1L P1
10 1sp 1sp X --- On during Filter cycle, with P1 Clean, P1L P1
11 1sp 1sp - Duration filtration On during Filter cycle, with CP Clean, CP P1
12 1sp 1sp - Always on Always on with CP Purge CP
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28. in.xe Programing the in xe
in.xe programing field options
In the event where none of the pre-determined low level program To access this menu, press and hold Prog. (or Light key) for 30
configurations built in the in.xe system suit your spa equipment seconds. Use Up or Down key to choose setting.
assembly, it's possible to custom configure the in.xe system by Press Progr. key (or Light key) to go to the next parameter.
manually entering key parameter settings.
Parameter Display Options Description
Single-speed = 1
Pump 1 Config Pump #1 configuration
Dual-speed = 2
Not installed = 0
Pump 2 Config Single-speed = 1 Pump #2 configuration
Dual-speed = 2
Not installed = 0
Blower Config Blower configuration
Installed = 1
Not installed = 0
Circ. Pump Config Installed = 1 Circulation Pump configuration
Always on = 2
Not installed = 0
Ozone Config During filter cycle = 1 Ozone generator configuration
Always on = 2
Circulation pump = 0
Ozone Pump Pump associated to Ozone generator
Pump #1 = 1
Standard = 0
Ozone Type Type of Ozone generator
Timed = 1
Circulation pump = 0
Heater Pump Pump associated to Heater
Pump #1 = 1
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29. Programing the in xe in.xe
Parameter Display Options Description
Purge only = 0
Filter Config With Circ. Pump = 1 Filter cycle configuration
With Pump #1, Low speed = 2
°F = 0
Temp. Units Temperature units used on display
°C = 1
No time display = 0
Time Format AM/PM format = 1 Clock display format
24H format = 2
Pump #1 1 to 20 amperes (10) Pump #1 High speed current
High current
Pump #1
Low current 1 to 15 amperes (4) Pump #1 Low speed current
Pump #2 1 to 15 amperes (10) Pump #1 Low speed current
High current
Pump #2
Low current 1 to 15 amperes (4) Pump #2 Low speed current
Blower current 1 to 10 amperes (5) Blower current
Circ. Pump current 1 to 5 amperes (2) Circulation Pump current
Direct current 0 to 5 amperes (1) Direct accessory output current
Heater current 4 to 17 (17) Heater current
15 to 48 (on UL/CSA packs) (48)
Input current Available household supply current
15 to 32 (on CE packs) (32)
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30. in.xe Keypad overview
in.k200
Compact series of entry-level keypads that
gives complete control to wet fingers!
In.k200 is a compact keypad designed to be used with Aeware's
in.xe spa systems.
This new series of entry-level keypads comes in a waterproof
plastic enclosure and is available in single pump, dual pump;
dual pump/blower or pump/blower configurations.
Easy to install, in.k200 comes with an in.link connector.
Note: The in.xe spa control is also compatible with the following keypads:
in.k200, in.k400, in.k450 in.k600 (static). K-19, k-35 and k-8 (with in.link
connector).
Note: The following instructions are generic and provide a quick overview
of the main functions. Please refer to your own QRC for specific functions.
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31. Keypad overview in.xe
function description
Smart Winter Mode Pump 1 Pump 2 Blower Light Filter Heater Set Point
indicator indicator indicator indicator indicator indicator indicator indicator
��
Key 1 Key 2 Light key Up/Down key
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32. in.xe Instructions
�� �� �� ��
Key 1 Key 2 2 Pump (or single Key 2 (2 Pump/Blower) Light key
pump/blower)
Press Key 1 key to turn Pump 1 Press Key 2 key to turn Pump 2 Press Key 2 to turn Pump 2 on at Press Light key to turn light on.
on at low speed. Press a second or Blower on. Press a second high speed. Pressing a second Press Light key a second time to
time to turn pump to high speed time to turn pump or blower off. time turns blower on. A third turn light off.
(with a dual-speed pump). press turns Pump 2 off but
A third time turns pump off. A built-in timer automatically leaves blower on. A final press A built-in timer automatically
turns pump off after a prede- turns blower off. turns light off after a predeter-
A built-in timer automatically termined period of time, mined period of time, unless it
turns pump off after a prede- unless it has been manually A built-in timer automatically has been manually deactivated.
termined period of time, deactivated. turns pump/blower off after a
unless it has been manually predetermined period of time, The “Light” indicator lights up
deactivated. The “Pump 2” and/or “Blower” unless it has been manually when light is on.
indicator lights up when the deactivated.
The “Pump 1” indicator lights corresponding output is on.
up when Pump 1 is on. With The “Pump 2” and/or “Blower”
dual-speed pump, indicator Note: with dual-speed pump, indicator lights up when the
will flash when Pump 1 is on at indicator will flash when Pump corresponding output is on.
low speed. 2 is on at low speed.
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33. Instructions in.xe
��
Up/Down key Off Mode Programming the system Setting filter cycle duration
Use Up or Down key to set This mode allows you to Depending on system configu- Press and hold Light key until
desired water temperature. stop all outputs for 30 min- ration the system performs the display shows dxx, with "xx"
The temperature setting will utes to perform a quick spa either purge cycles or filter representing the duration in
be displayed for 5 seconds to maintenance. cycles. hours. (Default: 2 hours).
confirm your new selection.
Press and hold Key 1 key for Programming filter cycles Use Up or Down key to change
The "Set Point" icon indicates 5 secs to activate the Off mode. setting.
that the display shows the Quick press Key 1 key to reac- To program the filter cycles, you 0 = no filtration
desired temperature, NOT the tivate the system before the ex- must enter these parameters: 24 = continuous
current water temperature! piration of the 30 minute delay. duration and frequency. During filtration
a filter cycle, pumps & blower
While the Off mode is engaged, run at high speed for one min- Note: it's not recommended to
the display will toggle between ute to purge the plumbing. set this to "0".
OFF and the water temperature. Pump 1 or CP then runs at low
speed for the remaining of
the cycle.
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34. in.xe Instructions
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Filter cycle frequency Programming purge cycles Purge cycle frequency Setting the temperature
display units
Press Light key again. The dis- To program the purge cycles, Press and hold Light key until Quick press Light key again.
play will show Fx, with "x" you must select the frequency. the display shows Fx, with "x" The display will show either
representing the number of During a purge cycle, all pumps representing the number of °F or °C.
filter cycles per day (up to 4). and the blower run for one purge cycles per day (up to 4).
(Default: twice a day). minute. Use Up or Down key to change
Use Up or Down key to change units.
Use Up or Down key to setting.
change setting. Press Light key a last time to go
When the desired setting is back to normal mode.
When the desired setting is displayed, press Light key to
displayed, press Light key to confirm. A purge cycle will start °F = Fahrenheit
°C = Celsius
confirm. A filter cycle will start immediately.
immediately.
The “Filter” indicator lights up
The “Filter” indicator lights up when a purge cycle is on.
when a filter cycle is on.
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35. Instructions in.xe
Water temperature regulation Smart Winter Mode Cooldown
In a regulation cycle, the system If the readings received from Our Smart Winter Mode After heating the spa water to
first generates water flow the system are not valid, blanks protects your system from the desired Set Point, the heater
through the heater housing (- - -) will be displayed until the cold by turning pumps on is turned off, but its associated
and the plumbing, in order normal readings have been several times a day to prevent pump (Pump 1 Low-speed or
to ensure accurate water successfully found. water from freezing in pipes. CP) remains on for a certain
temperature readings as well as The “Smart Winter Mode” amount of time to ensure
avoiding heater activation in After verifying pump activation indicator lights up when the adequate cooling of the
dry conditions. and taking a water temperature Smart Winter Mode is on. heating element, this prolongs
reading if required, the system its useful life.
The system verifies periodically automatically turns the heater
that all parameters are within on to reach and maintain water The heater icon flashes during
normal range. temperature at Set Point. The this time.
“Heater” indicator lights up
when the heater is on. It flashes
when there is a request for
more heat but the heater has
not yet started.
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36. in.xe Typical settings
in.xe typical settings:
Set Point : 59°F to 104°F / Factory set at 95°F
Filter Cycle Duration: 0 to 24 hrs / Factory set at 2hrs
Filter Cycle Frequency: 1 to 4 times a day / Factory set at 2
Filter Cycle Start: 00:00 to 23:59 / Factory set at 12:00
Pump Runtime: 1 to 255 min. / Factory set at 20 min.
Light Timeout: 1 to 255 min. / Factory set at 120 min.
Max Set Point: 59°F to 104°F / Factory set at 104°F
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37. Spa pack error codes summary in.xe
in.xe error codes Hr
Error codes indicate a failure An internal hardware error has been detected in in.xe.
condition or a problem which
needs to be corrected to
ensure proper functioning of
the system. Both the error code
and the water temperature are
alternatively displayed. Prr
The Prr error message indicates a problem with regulation probe.
All errors codes will be displayed The system is constantly verifying if temperature probe reading is
on the keypad display. within normal limits.
HL
Water temperature at the heater has reached 119°F.
Do not enter spa water!
FLO
The system did not detect any water flow while the main pump
was running.
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38. in.xe Spa pack error codes summary
in.xe error codes
UPL
No low level configuration software has been downloaded
into the system.
AOH
Temperature inside the spa skirt is too high, causing the internal
temperature in the in.xe to increase above normal limits.
OH
Water temperature in the spa has reached 108°F.
Do not enter spa water!
Specifications subjet to change without prior notice.
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39. Hr error condition / flow chart & step by step in.xe
An internal hardware error has been detected
Flow chart Step-by-Step
Restart the
Replace
Spa Pack
Spa Pack,
and start
if problem
& stop all
persist.
outputs.
• Restart the Spa Pack and start
& stop all pumps and blower.
• If error reappears, replace
in.xe Spa Pack.
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40. in.xe Prr error condition / flow chart & step by step
Regulation probe issue
Flow chart Step-by-Step
Verify if Replace
regulation Replace
heater if Spa Pack,
probe is problem
properly if problem
persist. persist.
connected.
• Verify if regulation probe
(located above the heater)
is properly connected.
• Replace heater if problem
persists.
• Replace Spa Pack, if problem
persists.
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41. HL error condition flow chart in.xe
The system has shut down because the temperature at the heater has reached
119°F (48°C).
Remove spa cover Wait until spa cools
(even during the night) down (add cold water
Start blower, if spa is if needed).
yes Reset system.*
Is weather equipped with one.
very hot?
no Replace
yes Spa Pack.
Lower Set Point Do you get
Are you getting below actual water a 240 VAC
Verify if yes
correct water temperature. reading
temperature
temperature “Heater” indicator between
probe is
reading on on keypad display the two
Take water properly
yes the display? no should disappear. heater wires
temperature connected.
on the
with a digital If so, replace board? Pump is
thermometer. heater. no overheating
Reset system.* water during
Is water filter cycle.
temp.
Lower filter
119°F or Verify if anything If HL error cycle duration.
higher? no is obstructing water condition persists, Reset system.*
When HL error flow (closed traps replace Spa Pack.
yes or dirty filters).
* To Reset System: condition
Turn power Off occurs, does Reset system.*
and On again at heater barrel
the main breaker. feel hot? ** no
Verify if Hi-Limit
probe is properly If problem persists, If problem persists,
** Warning! handle with care as
connected. replace heater. replace Spa Pack.
heater may be really hot!
Reset system.*
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42. in.xe HL error condition step-by-step
HL Probe & Temp Probe
HL
Water temperature at the
heater has reached 119°F
1• Measure the temperature 2• If reading is below 119°F: 3• If reading is 119°F or higher:
with a DIGITAL thermo-
meter and compare its a- Check if heater barrel • Verify if the Temp. & High
reading with temp. on the feels hot. If it’s hot, verify Limit probes are properly
display. Make sure the temp. if anything is obstructing connected.
reading is lower than 119°F. water flow (closed valves
or dirty filter). • Shut power off and power
b- Shut power off and the spa up again to reset
power the spa up again the system.
to reset the system.
• If problem persists,
c- If HL error condition replace heater.
persists, replace heater.
d- If HL error condition • If problem persists,
persists, replace Spa Pack. replace Spa Pack.
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43. HL error condition step-by-step in.xe
N L1 L2 Ground
If weather is very hot: If hot weather is not a factor: To shorten filter cycle duration:
1• Remove spa cover (even 2•Lower Set Point below 3•With a voltmeter, read 6• Press and hold Light key for
during the night). Start current water temperature. voltage between the two 5 seconds. Display will show
blower if spa is equipped heater terminals. a value that represents the
with one. Wait until spa The “Heater” indicator filter cycle duration in hours.
cools down (add cold water should disappear from 4•If you do read 240 VAC,
if necessary). keypad display. replace Spa Pack. 7•Use Down arrow key to
lower the number of hours.
• Shut power off and power 5•If you do not read 240 VAC, 0 = no filtration
the spa up again to reset pump may be overheating 12 = continuous filtration
the system. water during filter cycle.
When the desired setting is
Shorten filter cycle duration. displayed, press Light key
again. The filter cycle will
start immediately.
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44. in.xe Flo error condition flow chart
The system did not detect any water flow while the primary pump was running.
Follow Troubleshooting Flow Chart below to identify the problem:
Make sure that the low-level programming has been properly set, with or without circulation pump (depending on
your system configuration).
Remove
anything
obstructing
filter. Clear
yes any air locks
Is anything and verify
limiting water valves.
flow of water
into pipes?
yes
There must be
Is pump
adequate water in
working
spa for normal use
when you no
(a minimum of
try to start
18 gps must If problem If problem
it from Verify if
circulate through persist, persist,
keypad? in.flo cable
the heater) replace replace
is properly
no connected heater Spa Pack
Refer to
“Pump not
Working”
section.
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45. Flo & UPL error conditions step-by-step in.xe
in.flo cable
No low level configuration software
in system!
Step-by-Step
FLO
Primary pump is activated but
the system doesn't detect any
water flow
• Make sure water valves are Follow air lock procedure to
open and that water level is clear them. • New low level configuration
high enough. • Make sure that the pump software needs to be
associated to the heater downloaded into the in.xe
• Check and remove anything (primary pump) is running. spa system, without it the
obstructing the filter. system will not be operable.
• Make sure in.flo cable
• Make sure there are no (located above the heater)
• Contact our toll free line
air locks (or that no object is properly connected.
for technical support
obstructs the passage of • If problem persists replace (1-800-784-3256).
water in the heater channel). heater.
Pumps may make strange Note: this line is dedicated
noises. • If problem not solved replace
Spa Pack. to assist authorized service
technicians and dealers only.
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46. in.xe AOH error condition chart & step-by-step
Temperature inside the spa equipment compartment is too high
Flow chart Step-by-Step
Remove
spa skirt
Ensure and let
adequate system Replace
water cool Spa Pack,
level in down, if problem
spa for until persist.
normal the error
use clears.
• There must be adequate
water in spa for normal use
(a minimum of 18 gps must
circulate through the heater).
• Remove spa skirt and let
system cool down, until the
error clears.
• If problem persists replace
Spa Pack.
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47. OH error condition chart & step-by-step in.xe
Water temp. in the spa has reached 108°F
Flow chart Step-by-Step
Remove
spa cover Add cold Replace
and let water and Spa Pack,
system cool lower filter if problem
down, until cycles. persist
the error
Measure water
yes clears.
temperature
with a DIGITAL
thermometer
• Measure water temperature
Are you getting
correct tempe- with a DIGITAL thermometer
rature reading and compare its reading with
on the keypad temp. on the display. If temp.
display? no
reading is different, replace
Replace Replace heater.
heater, if Spa Pack,
problem if problem
persist persist • Remove spa cover and let spa
cool down.
• Add cold water and lower
filter cycles.
• If problem persists replace
Spa Pack.
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48. in.xe "Pump 1 doesn't work" flow chart
If Pump 1 is not working,
follow this troubleshooting flow chart:
Refer to specific
section indicated Measure
by error message. voltage on Replace
the board Pump 1.
yes for both
yes speeds. yes
Have any error
messages (FLO, Is Pump 1
OH, HL etc.) working Do you get
appeared on in either a 240 VAC
keypad display? speed? reading (or
120 VAC for
no yes a 120 VAC no
Verify if low-level yes Replace
no pump) for
programming is set Pump 1 fuse. both Replace
properly. speeds? Spa Pack.
Pump 1 still
Does “Pump 1” not working!
indicator appear no
on keypad display
when you press Problem
no
Pump 1 key? solved.
If still not
Replace working
keypad. replace
Spa Pack.
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49. "Pump 1 doesn't work" step-by-step in.xe
��
Pump 1 does not work!
• Check for an error condition • Verify if “Pump 1” indicator • If “Pump 1” indicator does not appear, use a spare keypad
on keypad display. If there appears on keypad display to verify if keypad is defective.
is one, refer to specific sec- when you press Key 1 button.
tion indicated by the error If it is, replace keypad.
condition.
If not, replace Spa Pack.
• Verify low level program-
ming configuration. • If “Pump 1” indicator appears when Key 1 button is pressed,
verify if pump works in either speed.
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50. in.xe "Pump 1 doesn't work" step-by-step
Pump 1 fuse
Pin 3 Pin 6
Pin 1 Pin 1
240 VAC at P1 connector: 240 VAC at P1 connector:
Pin 3 & Pin 1 Pin 6 & Pin 1
Pin 3 Pin 6
• If Pump 1 does not work in
either speed, replace Pump Pin 5 Pin 5
1 fuse.
120 VAC at P1 connector: 120VAC at P1 connector:
• If replacing the fuse is not Pin 3 & Pin 5 Pin 6 & Pin 5
effective or if Pump 1 works in
only one speed, take voltage
reading on the corresponding Pump up to 15 Amp : • Turn Pump 1 to low speed • If voltage is as it should be,
in.link connector. and take voltage reading replace Pump 1.
240 VAC: Pin 2 & Pin 1 between:
• Turn Pump 1 to high speed 120 VAC: Pin 2 & Pin 5 • If not, replace Spa Pack.
and take voltage reading 240 VAC: Pin 6 & Pin 1
between: Your reading shoud be: 120 VAC: Pin 6 & Pin 5
Pump up to 20 Amp : 240 VAC for a 240 VAC pump Your reading shoud be:
120 VAC for a 120 VAC pump 240 VAC for a 240 VAC pump
240 VAC: Pin 3 & Pin 1 120 VAC for a 120 VAC pump
120 VAC: Pin 3 & Pin 5
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