SlideShare une entreprise Scribd logo
1  sur  9
Télécharger pour lire hors ligne
Our journey towards social business

© Sogeti                                         © Lucile Leclercq
Sogeti



             Owned by Cap Gemini S.A.
                 (Paris Stock Exchange)




            IT/technology services provider
                  consulting company



           20,000 employees in 15 countries




© Sogeti                                      © Lucile Leclercq
TeamPark
            Our Global Social Collaboration Platform




           2008 : Innovation Jam & Selection of IBM Connections


           2009 : Launch TeamPark to 20,000 people in 15 countries


           2012 : 10,000 users - 64% adoption   (97% Nordics - 26% India)

                  1900 communities, 900 blogs, 5000 wiki pages




© Sogeti                                                                © Lucile Leclercq
Lucile LECLERC?
                       Global Social Collaboration Driver

 Driving adoption and usage of the platform for 20,000 people in 15 countries
                    Leading social business transformation




           Stockholm                                               France




                                                   years
      Social Media                                               TeamPark
© Sogeti                                                                © Lucile Leclercq
Chy D TeamPark
               The answer to an evolution and a necessity


       Acceleration of knowledge and information sharing across the globe
       supported by innovative technologies


       Business challenges as a global knowledge company
           geographical expansion
           globalisation of our services
           knowledge retention & sharing
           innovation
           employee engagement - people centric




© Sogeti                                                                    © Lucile Leclercq
Innovation on TeamPark
                        How does it help us to innovate D


     Managed Innovation : Innovation Labs - CoE - R&D Communities
           knowledge sharing from gurus & experts
           opening our research institute to the whole company
           collaboration across borders (Centers of Excellence, App Development...)
           stay in touch with clients expectations and experiences


   Spontaneous Innovation : Communities per Practice / Solution / Technology
           professionals reporting needs or issues & brainstorming
           emergence of new innovators / heroes
           creation of cross-discipline communities (Mobile Testing, Banking...)
           gather different networks of people
           new solutions to proactively respond to client’s needs



© Sogeti                                                                           © Lucile Leclercq
It´s an evolution and not just a tool

                     My job D Leading change


  Communication Strategy
  story telling / legitimacy - spreading of the vision - awareness - with Marcoms
  push adoption


  Strategic Positioning
  global & national level - support our business strategy - with top-mgmt


  Training & Education
  training sessions and workshops for targeted groups - push usage - with HR
  focus on mgmt - how to be a social leader & how to handle sensitive situations


  Community Management
  mgmt of communities for users - bonding & trust = engagement
  moderation - push collaboration and networking on the spot




© Sogeti                                                                    © Lucile Leclercq
Remember
               Chen going for a social collaboration tool


     Don’t underestimate the scale and depth of the evolution
     it’s NOT an IT project - it takes time - how we do business / who we are
     - collaborative spirit = cultural change

     Secure Leadership & Management Support and Engagement
     build-up leaders - spread the vision - make sure managers understand their
     role - coordinate actions

     Work on Governance before issues pop-up
     involve legal - do workshops - create processes and guidelines for staff & users


     Be sure to have a Clear Adoption Strategy & Regular Communications
     from pre-launch to Year+2 - training is ESSENTIAL - cultural diversity
     local ambassadors

     Work ahead on integration & accessibility
     positioning of the tool - accessibility - SSO - mobile


© Sogeti                                                                      © Lucile Leclercq
www.sogeti.com/teampark

           lucile.leclercKLsogeti.com

           LucileLeclercK on Twitter
© Sogeti                                © Lucile Leclercq

Contenu connexe

Plus de People Management

People Management August 2011 Cover
People Management August 2011 CoverPeople Management August 2011 Cover
People Management August 2011 Cover
People Management
 
This week in HR People Management (to 6 May)
This week in HR People Management (to 6 May)This week in HR People Management (to 6 May)
This week in HR People Management (to 6 May)
People Management
 
This week in hr people management (11-15 april)
This week in hr   people management (11-15 april)This week in hr   people management (11-15 april)
This week in hr people management (11-15 april)
People Management
 
Top 10 HR jobs -- 15 April 2011
Top 10 HR jobs -- 15 April 2011Top 10 HR jobs -- 15 April 2011
Top 10 HR jobs -- 15 April 2011
People Management
 
This Week in HR People Management to 25 March
This Week in HR People Management to 25 MarchThis Week in HR People Management to 25 March
This Week in HR People Management to 25 March
People Management
 
This Week in HR - People Management (18 March)
This Week in HR - People Management (18 March)This Week in HR - People Management (18 March)
This Week in HR - People Management (18 March)
People Management
 
Top 10 HR jobs - 11 march 2011
Top 10 HR jobs  - 11 march 2011Top 10 HR jobs  - 11 march 2011
Top 10 HR jobs - 11 march 2011
People Management
 
This Week in HR - People Management (11 March 2011)
This Week in HR - People Management (11 March 2011)This Week in HR - People Management (11 March 2011)
This Week in HR - People Management (11 March 2011)
People Management
 
Top 10 HR jobs -- 7 March 2011
Top 10 HR jobs -- 7 March 2011Top 10 HR jobs -- 7 March 2011
Top 10 HR jobs -- 7 March 2011
People Management
 
This Week in HR – People Management (to 4 March)
This Week in HR – People Management (to 4 March)This Week in HR – People Management (to 4 March)
This Week in HR – People Management (to 4 March)
People Management
 
Top 10 jobs People Management 18 feb 2011
Top 10 jobs People Management 18 feb 2011Top 10 jobs People Management 18 feb 2011
Top 10 jobs People Management 18 feb 2011
People Management
 

Plus de People Management (20)

PM webinar People power - Jane Marsh slides
PM webinar People power - Jane Marsh slidesPM webinar People power - Jane Marsh slides
PM webinar People power - Jane Marsh slides
 
Reward 01.12
Reward 01.12Reward 01.12
Reward 01.12
 
PM August Infographics
PM August InfographicsPM August Infographics
PM August Infographics
 
People Management August 2011 Cover
People Management August 2011 CoverPeople Management August 2011 Cover
People Management August 2011 Cover
 
PM June infographics
PM June infographicsPM June infographics
PM June infographics
 
PM May infographics
PM May infographicsPM May infographics
PM May infographics
 
PM April infographics
PM April infographicsPM April infographics
PM April infographics
 
This Week in HR People Management (to 20 May)
This Week in HR People Management (to 20 May)This Week in HR People Management (to 20 May)
This Week in HR People Management (to 20 May)
 
This week in HR People Management (to 6 May)
This week in HR People Management (to 6 May)This week in HR People Management (to 6 May)
This week in HR People Management (to 6 May)
 
This week in hr people management (11-15 april)
This week in hr   people management (11-15 april)This week in hr   people management (11-15 april)
This week in hr people management (11-15 april)
 
Top 10 HR jobs -- 15 April 2011
Top 10 HR jobs -- 15 April 2011Top 10 HR jobs -- 15 April 2011
Top 10 HR jobs -- 15 April 2011
 
Contents pages PM April 2011
Contents pages PM April 2011Contents pages PM April 2011
Contents pages PM April 2011
 
Top 10 hr jobs 28 jan 2011
Top 10 hr jobs 28 jan 2011Top 10 hr jobs 28 jan 2011
Top 10 hr jobs 28 jan 2011
 
This Week in HR People Management to 25 March
This Week in HR People Management to 25 MarchThis Week in HR People Management to 25 March
This Week in HR People Management to 25 March
 
This Week in HR - People Management (18 March)
This Week in HR - People Management (18 March)This Week in HR - People Management (18 March)
This Week in HR - People Management (18 March)
 
Top 10 HR jobs - 11 march 2011
Top 10 HR jobs  - 11 march 2011Top 10 HR jobs  - 11 march 2011
Top 10 HR jobs - 11 march 2011
 
This Week in HR - People Management (11 March 2011)
This Week in HR - People Management (11 March 2011)This Week in HR - People Management (11 March 2011)
This Week in HR - People Management (11 March 2011)
 
Top 10 HR jobs -- 7 March 2011
Top 10 HR jobs -- 7 March 2011Top 10 HR jobs -- 7 March 2011
Top 10 HR jobs -- 7 March 2011
 
This Week in HR – People Management (to 4 March)
This Week in HR – People Management (to 4 March)This Week in HR – People Management (to 4 March)
This Week in HR – People Management (to 4 March)
 
Top 10 jobs People Management 18 feb 2011
Top 10 jobs People Management 18 feb 2011Top 10 jobs People Management 18 feb 2011
Top 10 jobs People Management 18 feb 2011
 

Dernier

THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...
THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...
THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...
Faga1939
 

Dernier (20)

BDSM⚡Call Girls in Greater Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Greater Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Greater Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Greater Noida Escorts >༒8448380779 Escort Service
 
WhatsApp 📞 8448380779 ✅Call Girls In Chaura Sector 22 ( Noida)
WhatsApp 📞 8448380779 ✅Call Girls In Chaura Sector 22 ( Noida)WhatsApp 📞 8448380779 ✅Call Girls In Chaura Sector 22 ( Noida)
WhatsApp 📞 8448380779 ✅Call Girls In Chaura Sector 22 ( Noida)
 
Group_5_US-China Trade War to understand the trade
Group_5_US-China Trade War to understand the tradeGroup_5_US-China Trade War to understand the trade
Group_5_US-China Trade War to understand the trade
 
Enjoy Night⚡Call Girls Rajokri Delhi >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Rajokri Delhi >༒8448380779 Escort ServiceEnjoy Night⚡Call Girls Rajokri Delhi >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Rajokri Delhi >༒8448380779 Escort Service
 
Kishan Reddy Report To People (2019-24).pdf
Kishan Reddy Report To People (2019-24).pdfKishan Reddy Report To People (2019-24).pdf
Kishan Reddy Report To People (2019-24).pdf
 
BDSM⚡Call Girls in Sector 143 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 143 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 143 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 143 Noida Escorts >༒8448380779 Escort Service
 
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 47 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 47 (Gurgaon)Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 47 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 47 (Gurgaon)
 
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 48 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 48 (Gurgaon)Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 48 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 48 (Gurgaon)
 
Embed-2 (1).pdfb[k[k[[k[kkkpkdpokkdpkopko
Embed-2 (1).pdfb[k[k[[k[kkkpkdpokkdpkopkoEmbed-2 (1).pdfb[k[k[[k[kkkpkdpokkdpkopko
Embed-2 (1).pdfb[k[k[[k[kkkpkdpokkdpkopko
 
Nurturing Families, Empowering Lives: TDP's Vision for Family Welfare in Andh...
Nurturing Families, Empowering Lives: TDP's Vision for Family Welfare in Andh...Nurturing Families, Empowering Lives: TDP's Vision for Family Welfare in Andh...
Nurturing Families, Empowering Lives: TDP's Vision for Family Welfare in Andh...
 
BDSM⚡Call Girls in Indirapuram Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Indirapuram Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Indirapuram Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Indirapuram Escorts >༒8448380779 Escort Service
 
AI as Research Assistant: Upscaling Content Analysis to Identify Patterns of ...
AI as Research Assistant: Upscaling Content Analysis to Identify Patterns of ...AI as Research Assistant: Upscaling Content Analysis to Identify Patterns of ...
AI as Research Assistant: Upscaling Content Analysis to Identify Patterns of ...
 
America Is the Target; Israel Is the Front Line _ Andy Blumenthal _ The Blogs...
America Is the Target; Israel Is the Front Line _ Andy Blumenthal _ The Blogs...America Is the Target; Israel Is the Front Line _ Andy Blumenthal _ The Blogs...
America Is the Target; Israel Is the Front Line _ Andy Blumenthal _ The Blogs...
 
05052024_First India Newspaper Jaipur.pdf
05052024_First India Newspaper Jaipur.pdf05052024_First India Newspaper Jaipur.pdf
05052024_First India Newspaper Jaipur.pdf
 
1971 war india pakistan bangladesh liberation.ppt
1971 war india pakistan bangladesh liberation.ppt1971 war india pakistan bangladesh liberation.ppt
1971 war india pakistan bangladesh liberation.ppt
 
04052024_First India Newspaper Jaipur.pdf
04052024_First India Newspaper Jaipur.pdf04052024_First India Newspaper Jaipur.pdf
04052024_First India Newspaper Jaipur.pdf
 
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 46 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 46 (Gurgaon)Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 46 (Gurgaon)
Enjoy Night ≽ 8448380779 ≼ Call Girls In Gurgaon Sector 46 (Gurgaon)
 
Enjoy Night⚡Call Girls Iffco Chowk Gurgaon >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Iffco Chowk Gurgaon >༒8448380779 Escort ServiceEnjoy Night⚡Call Girls Iffco Chowk Gurgaon >༒8448380779 Escort Service
Enjoy Night⚡Call Girls Iffco Chowk Gurgaon >༒8448380779 Escort Service
 
Julius Randle's Injury Status: Surgery Not Off the Table
Julius Randle's Injury Status: Surgery Not Off the TableJulius Randle's Injury Status: Surgery Not Off the Table
Julius Randle's Injury Status: Surgery Not Off the Table
 
THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...
THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...
THE OBSTACLES THAT IMPEDE THE DEVELOPMENT OF BRAZIL IN THE CONTEMPORARY ERA A...
 

PM webinar People Power - Lucile Leclercq slides

  • 1. Our journey towards social business © Sogeti © Lucile Leclercq
  • 2. Sogeti Owned by Cap Gemini S.A. (Paris Stock Exchange) IT/technology services provider consulting company 20,000 employees in 15 countries © Sogeti © Lucile Leclercq
  • 3. TeamPark Our Global Social Collaboration Platform 2008 : Innovation Jam & Selection of IBM Connections 2009 : Launch TeamPark to 20,000 people in 15 countries 2012 : 10,000 users - 64% adoption (97% Nordics - 26% India) 1900 communities, 900 blogs, 5000 wiki pages © Sogeti © Lucile Leclercq
  • 4. Lucile LECLERC? Global Social Collaboration Driver Driving adoption and usage of the platform for 20,000 people in 15 countries Leading social business transformation Stockholm France years Social Media TeamPark © Sogeti © Lucile Leclercq
  • 5. Chy D TeamPark The answer to an evolution and a necessity Acceleration of knowledge and information sharing across the globe supported by innovative technologies Business challenges as a global knowledge company geographical expansion globalisation of our services knowledge retention & sharing innovation employee engagement - people centric © Sogeti © Lucile Leclercq
  • 6. Innovation on TeamPark How does it help us to innovate D Managed Innovation : Innovation Labs - CoE - R&D Communities knowledge sharing from gurus & experts opening our research institute to the whole company collaboration across borders (Centers of Excellence, App Development...) stay in touch with clients expectations and experiences Spontaneous Innovation : Communities per Practice / Solution / Technology professionals reporting needs or issues & brainstorming emergence of new innovators / heroes creation of cross-discipline communities (Mobile Testing, Banking...) gather different networks of people new solutions to proactively respond to client’s needs © Sogeti © Lucile Leclercq
  • 7. It´s an evolution and not just a tool My job D Leading change Communication Strategy story telling / legitimacy - spreading of the vision - awareness - with Marcoms push adoption Strategic Positioning global & national level - support our business strategy - with top-mgmt Training & Education training sessions and workshops for targeted groups - push usage - with HR focus on mgmt - how to be a social leader & how to handle sensitive situations Community Management mgmt of communities for users - bonding & trust = engagement moderation - push collaboration and networking on the spot © Sogeti © Lucile Leclercq
  • 8. Remember Chen going for a social collaboration tool Don’t underestimate the scale and depth of the evolution it’s NOT an IT project - it takes time - how we do business / who we are - collaborative spirit = cultural change Secure Leadership & Management Support and Engagement build-up leaders - spread the vision - make sure managers understand their role - coordinate actions Work on Governance before issues pop-up involve legal - do workshops - create processes and guidelines for staff & users Be sure to have a Clear Adoption Strategy & Regular Communications from pre-launch to Year+2 - training is ESSENTIAL - cultural diversity local ambassadors Work ahead on integration & accessibility positioning of the tool - accessibility - SSO - mobile © Sogeti © Lucile Leclercq
  • 9. www.sogeti.com/teampark lucile.leclercKLsogeti.com LucileLeclercK on Twitter © Sogeti © Lucile Leclercq