Contenu connexe Plus de People Management (20) PM webinar People Power - Lucile Leclercq slides2. Sogeti
Owned by Cap Gemini S.A.
(Paris Stock Exchange)
IT/technology services provider
consulting company
20,000 employees in 15 countries
© Sogeti © Lucile Leclercq
3. TeamPark
Our Global Social Collaboration Platform
2008 : Innovation Jam & Selection of IBM Connections
2009 : Launch TeamPark to 20,000 people in 15 countries
2012 : 10,000 users - 64% adoption (97% Nordics - 26% India)
1900 communities, 900 blogs, 5000 wiki pages
© Sogeti © Lucile Leclercq
4. Lucile LECLERC?
Global Social Collaboration Driver
Driving adoption and usage of the platform for 20,000 people in 15 countries
Leading social business transformation
Stockholm France
years
Social Media TeamPark
© Sogeti © Lucile Leclercq
5. Chy D TeamPark
The answer to an evolution and a necessity
Acceleration of knowledge and information sharing across the globe
supported by innovative technologies
Business challenges as a global knowledge company
geographical expansion
globalisation of our services
knowledge retention & sharing
innovation
employee engagement - people centric
© Sogeti © Lucile Leclercq
6. Innovation on TeamPark
How does it help us to innovate D
Managed Innovation : Innovation Labs - CoE - R&D Communities
knowledge sharing from gurus & experts
opening our research institute to the whole company
collaboration across borders (Centers of Excellence, App Development...)
stay in touch with clients expectations and experiences
Spontaneous Innovation : Communities per Practice / Solution / Technology
professionals reporting needs or issues & brainstorming
emergence of new innovators / heroes
creation of cross-discipline communities (Mobile Testing, Banking...)
gather different networks of people
new solutions to proactively respond to client’s needs
© Sogeti © Lucile Leclercq
7. It´s an evolution and not just a tool
My job D Leading change
Communication Strategy
story telling / legitimacy - spreading of the vision - awareness - with Marcoms
push adoption
Strategic Positioning
global & national level - support our business strategy - with top-mgmt
Training & Education
training sessions and workshops for targeted groups - push usage - with HR
focus on mgmt - how to be a social leader & how to handle sensitive situations
Community Management
mgmt of communities for users - bonding & trust = engagement
moderation - push collaboration and networking on the spot
© Sogeti © Lucile Leclercq
8. Remember
Chen going for a social collaboration tool
Don’t underestimate the scale and depth of the evolution
it’s NOT an IT project - it takes time - how we do business / who we are
- collaborative spirit = cultural change
Secure Leadership & Management Support and Engagement
build-up leaders - spread the vision - make sure managers understand their
role - coordinate actions
Work on Governance before issues pop-up
involve legal - do workshops - create processes and guidelines for staff & users
Be sure to have a Clear Adoption Strategy & Regular Communications
from pre-launch to Year+2 - training is ESSENTIAL - cultural diversity
local ambassadors
Work ahead on integration & accessibility
positioning of the tool - accessibility - SSO - mobile
© Sogeti © Lucile Leclercq