1. Peter Moussa Tadrous
9 Chase Gayton dr,
Richmond, VA, 23238
Cell: (804) 980-4173
Email: saintsiko@gmail.com
Objective
I am now looking forward to build on my extensive range of skills within a suitable
challenging role. I am keen to achieve further professional development.
Education
University Degree: Bachelor of Commerce 2008 Major: Accounting
University: Faculty of Commerce - Cairo University, Egypt
Attending leadership training for six months in Bodenseehof school for
English speaking in Friedrichshafen, Germany.
Experience
Personal work:
working as a Tour leader and coordinating tours and booking buses and cars for
trips.
Career Related Experience:
* Customer Service Agent in an Egyptian company for mobile service
(Mobinil) for one year 2008-2009.
* Logistics Supervisor for a project for two months for Movimondo Non-
profit organization.
 Online Coordinator in Elegant Voyage Tourism company in hotels
reservations, Tours and Transfers, Hotels’ Contracting and International
Intermediate between the Agent (Expedia) and the Company (Elegant
Voyage) as operator for Expedia Web sites in Egypt.
*Working as a Customer Service & Service Points Advisor at DHL Express
Egypt 2011 - 2013:
Respond To All Incoming Telephone Calls In Accordance With DHL Telephone
Behavior Procedures.
 Handling the customers Inquiries.
Revenue Generator .
 Meet Agrees Call Back.
 Establish New Agreed Call Back.
 Report and Handle Customer's Complaints.
 Perform Duties and responsibility.

2.  Offer Value Added Services.
 Current job:
 Working as assistant manager Market Cafe restaurant.
 Handling all the customers’ orders.
 Handling all customers’ payment.
 Handling the customers Inquiries.
 Respond to All Incoming Telephone Calls and orders.
 Prepare stuff schedule.
 Prepare the accounting reports.
Language Skills
Arabic : Mother Tongue
English: Fluent
Activities
 Playing music, Driving car
 Member of the Egyptian Red Crescent
 Member of the administration board of the Association of The Friends of
Handicapped Children in Giza, Egypt.
Computer Skills
Very good in using:
 Microsoft Windows (all editions)
 Microsoft Office
 Internet Applications
Interpersonal
Skills
Ability to learn, Confident, Cooperative, Organized, Self-motivated & Team player
Communication
Skills
Explaining, Listening, Persuading, Communicate precise information and work with
groups / Committees
Personal
Information
Nationality: Egyptian
Immigration states: Legally to work at the US
Contact Data
Full Name: Peter Moussa Tadrous
Address9 Case gayton dr, Richmond, VA, 23238
Mobile: 804-980-4173
Email: saintsiko@gmail.com