Too Many Logins. Too Little Time. Every day clinical researchers participate in trials where they have to recall various logins and passwords, sometimes for 15 or more vital technologies in a single day. This effort wastes time and energy and leads to dangerous practices. A December 2012 report by Johns Hopkins University and The Washington Post uncovered a culture in which healthcare workers sidestep basic security measures, such as passwords, in favor of convenience http://articles.washingtonpost.com/2012-12-25/news/36015727_1_health-care-medical-devices-patient-care Minimizing this chore not only improves productivity and increases security, it can also be the key to your company’s success.

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TOO MANY LOGINS, TOO LITTLE TIME
THE PROBLEM FACING CLINICAL RESEARCHERS
oday, many clinical researchers are participating in complex trials. For every clinical trial they conduct,
researchers must remember many separate passwords and logins, each unique to the system or organization
with which they’re working. Remembering these multiple logins is not only inconvenient and frustrating, but
it wastes valuable time, energy, and brain space. Here, we take a look the current problems facing researchers
and the way they can focus on finding the right cure instead of the right code.
MOST OF THE TECHNOLOGIES INVESTIGATIVE SITES USE REQUIRE A
LOGIN AND PASSWORD.
PERSISTENT PROBLEM
A clinical researcher may need to access 15 or more vital technologies in a single day. including...
ELECTRONIC DATA
CAPTURE (EDC)
PATIENT RECORDS
MANAGEMENT
SYSTEMS
CLINICAL WEB
PORTALS
EMAIL
89%
35%
of respondents report working with at least
3 or more organizations over the course of
the average single clinical study.
of respondents report conducting 20 or
more studies on an annual basis.
WITH
THE MAJORITY OF RESPONDENTS REPORT HAVING AT LEAST 6 OR MORE LOGINS AND PASSWORDS,
34%
of respondents managing 20 or
more logins and passwords.
1/2
of respondents said they write
logins/passwords in notebooks.
NEGATIVE IMPACT
86%
MORE
THAN
CURRENT ORGANIZATION METHODS
1/3
THIS OVERWHELMING AMOUNT OF PASSWORDS AND LOGINS LEADS
TO CLINICAL RESEARCHERS STORING THEIR INFORMATION IN
CONVENIENT—BUT INSECURE—PLACES.
said they store logins/passwords
on their computers at work.
1/3
said they use the same
login/password across systems.
CLINICAL RESEARCHERS WHO USE MULTIPLE PASSWORDS/LOGINS ARE MORE
LIKELY TO FORGET THEM, LEADING TO UNNECESSARY TIME AND ENERGY SPENT
ON TRACKING DOWN THE RIGHT INFORMATION.
OF RESPONDENTS PERCEIVE THESE MULTIPLE LOGINS AND PASSWORDS
TO SOMEWHAT OR STRONGLY HINDER WORKPLACE PRODUCTIVITY.
WAYS IT HINDERS PRODUCTIVITY
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Wasting time looking up
multiple logins/passwords
Having to reset passwords
on a regular basis
IT “unlocking” accounts
after failed login attempts
Managing password
registration processes across
the systems
GAINING THE COMPETITIVE ADVANTAGE WITH THE WINNING FORMULA
EQUIPPING YOUR RESEARCHERS WITH THE RIGHT TOOLS ALLOWS THEM TO DO THEIR BEST JOB POSSIBLE.
82%
OF RESPONDENTS WOULD SOMEWHAT TO STRONGLY PREFER TO WORK WITH A SPONSOR/CRO
THAT WOULD MINIMIZE LOGINS/PASSWORDS AND OFFER SECURE ACCESS AT THE SAME TIME.
RECRUIT AND RETAIN
Recruit and retain the best
investigative sites in your
clinical research community.
Become a preferred partner
by addressing your
stakeholder needs.
IMPROVE PRODUCTIVITY
Gain efficiency and provide
seamless, secure single
sign-on access to the clinical
research community.
Deliver a user experience that
lives up to your brand.
HEIGHTENED SECURITY
Maintain security and control; improve flexibility
without cost.
M
aking your investigators’ jobs easier by listening to them and eliminating their day-to-day problems is the
key to your company’s success. Providing easy, secure access to necessary technologies is the simple
solution that can improve work, save time, encourage loyalty, and gain a valuable competitive advantage.
SOURCE
2013 survey of 600 professional researchers worldwide conducted
by CenterWatch in conjunction with Ping Identity