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Usability Testing Workshop Joan Winchester Plain Talk in Complex Times September 22, 2011
Usability Spigot ,[object Object]
What is Usability Testing? ,[object Object]
Usability testing can measure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why   do usability testing? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Save money?
How is usability testing done? ,[object Object],Is it clear?  Can the user navigate easily? Can the user fill in the boxes correctly? Is it easy to read? Is the vocabulary too high level? Is the tone welcoming and friendly?
[object Object],[object Object],Websites
The Introduction:  Why ,[object Object],[object Object]
What ,[object Object],[object Object]
How ,[object Object]
How long ,[object Object]
How much ,[object Object]
The Questions ,[object Object],[object Object],[object Object]
The home page
As they go ,[object Object],[object Object],[object Object],[object Object],[object Object]
For a document ,[object Object],[object Object]
Tasks and Scenarios ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Test the vocabulary ,[object Object],[object Object],[object Object]
 
Be supportive and encouraging ,[object Object],[object Object]
Do you like this or that?
 
Recruiting test participants ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Remember ,[object Object],[object Object],[object Object]
How  should you prepare for testing?  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Good facilitators get good results! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Before you test ,[object Object]
Where  should you test?
Have a schedule ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What  should you do with the results? ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]

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