Pointro is digital marketing platform for cafes, restaurants, hotels, shopping malls, universities.
Here are the super powers you will have with Pointro.
All in One
You can monitor all activities on Facebook, Instagram, Twitter, Foursquare, Yelp, Tripadvisor and Zomato. All your venues and competitors of your choice in one place.
Discover
Pointro will be your guide through your social media after your accounts are connected. It shows every comment, check-in or picture has been shared by your customers on your feed instantly. You’ll never miss a thing.
Assistant
Pointro doesn’t burden your business with new loads of work. It rather helps you to ease your work by sending detailed daily and weekly reports to whoever you want, also you get informed instantly when a social media celebrity is in your venue, just like you have a personal assistant.
Actions
We know you don’t have tons of time for social media management. You can automate some actions like auto-like and auto-follow. It also suggests you to take on-point actions for customer activities.
Publish
Pointro allows you to publish contents which you think describes your business best by various platforms. Also we offer a mobile-friendly and dynamic website that promotes best customer feedbacks and pictures to the world.
Know Your Customers
Pointro analyses all detailed information about your customers. You get to know your each customer and see everything they share separately. Top influencers,Loyal or Long-time no see customers are categorised by Pointro.
Analyse
Use analytics tool to measure activity in your venues or competitors. See how well you do in specific time intervals. Also detailed statistics of your customers such as gender or age distributions are available.
http://pointro.com/
https://twitter.com/PointroCom/
2. Your customers are on internet, on digital maps, on social networks…
They find you on internet, read comments about your venue to understand
what kind of place it is.
3. Internet is Main Growth Driver
New
Customers
Customer
Happiness
Engagement
Order Booking
4. Is my local business on internet?
Can customers find my business on internet?
What am I gonna do when my
business phone number changes?
What did the customers say about my business?
Who are my customers?
Am I missing something?
Who will manage social media accounts?
5. Is my local business on internet?
Can customers find my business on internet?
What am I gonna do when my
business phone number changes?
What did the customers say about my business?
Who are my customers?
Am I missing something?
Who will manage social media accounts?
What’s happening at competitors venues?
Who are my loyal customers?
What happened today?
How will I get notified customer’s negative reviews in real time?
How will I get customer?
How to be successful on social media?
6. Is my local business on internet?
Can customers find my business on internet?
What am I gonna do when my
business phone number changes?
What did the customers say about my business?
Who are my customers?
Am I missing something?
Who will manage social media accounts?
What’s happening at competitors venues?
Who are my loyal customers?
What happened today?
How will I get notified customer’s negative reviews in real time?
How will I get customer?
How to be successful on social media?
Is there anybody digital marketing
expert in my team/company?
Is it expensive? I cannot afford
an agency.
What did my customers share
on social media about my business?
Is it working?
7. Keep Calm: Pointro is here!
Increase customer
satisfaction
Know your
customer
Get new customers
Social media is complicated.
Here is also a solution for success in social media.
8. Customer Satisfaction
Pointro monitors everything on
internet on behalf of you. What has
been shared on your branches, who
makes these sharings, what kind of
comments are left… Pointro detects in
real time.
At end of the day, a report is sent to you.
Pointro notifies you about important
comments. Pointro suggests appropriate
actions. It has never been so easy to
make your customers happy. Welcome
and thank your customers on social
media. Engage with them.
9. Introduces Customers
All customer information and visual
archive is on your hand. See the
t r e n d s , c o m p a r e w i t h y o u r
competitors. See most loyal or most
popular customers. In an easy way!
See what they liked or did not liked
about your business. Customer
feedback is the best start point to
develop your product and services
thereby your business.
Know how good you are at internet.
Follow your score on social
networks day by day. Compare with
your competitors.
10. Get New Customers
You will have a dynamic and mobile
friendly website which is integrated
to social media and encouraging
people to come to your venue and
make social media sharings.
You will see the most loyal or long
time no seen customers. You may
remind yourself or give special offers.
We can reach your customers via
Twitter ads. You never loose your
CRM data thanks to Pointro.
13. Online Customer Management
Your customer
shared a photo on
Instagram or Swarm.
Pointro
noticed that
Pointro follows the customer
who shared that photo.
Why do we do that?
Pointro uses social media communication to reach your customers. Pointro shows your customers. By
following the customer who made social media sharing about your venue, Pointro makes your customer
feel special and happy. At the same time, Pointro increases number of your followers on social media.
Follow your customers on social media
16. Online Customer Management
A customer with
many followers
comes and shares
something on your
venue.
Pointro
notices and
notifies you
We reply the popular
customer with one of
predetermined welcome
messages on social media.
Why do we do that?
Social media celebrities are very valuable for our brands due to their power to communicate masses. Pointro
can find celebrities who make sharings about/in your venue. Warm welcoming messages will make them
feel special, thereby establishing positive attitude toward your venue.
Engage with celebrities who have visited your venue
18. Online Customer Management
Your customers
share photos and
make comments in
your venue.
Pointro collects
these sharings
and keeps in
archive.
You select some customer
sharings then Pointro shares
them in your profile. Each
week, Pointro reposts pre-
determined 5-10 posts.
Why do we do that?
People do not want to see more advertising or common messages. They want to see real customer
experiences and happy moments. What gives life to your venue is the people and their happy memories. We
already collect these memories by Pointro. We give the message that people love your venue by reposting
real customer happy moments.
Repost best customer sharings
19. Online Customer Management
Your customers
visited and made
sharing in your
venue
Pointro collects
customer
information
automatically.
We give advertisement with
100% reach to your real
customers on Twitter
Why do we do that?
It is very valuable for your business to reach your customer, reinvite them and inform them about upcoming
events. However this is almost impossible and very expensive. Pointro collect your real customers and gives
Twitter ads according to custom audience advertisement model. With this model, we successfully reach
your target customer within cheaper advertisement budget.
Twitter Advertisement Targeting to Your Real Customers
20. Pointro gives real results!
Have CRM Data
Enchance Your Digital
Marketing
Be Findable on
Internet
Prevent Customer
Crisis
Grow Your Business
Establish Bonds with
Customer
Monitor How Your
Employees Treat Your
Customers
Apply New Social
Media Trends
22. What You Will Have with Pointro
1
Monitor
Every customer sharing is
monitored daily. Pointro
alerts in case of an
important sharing or crisis
possibility emerges.
2
Action
Engagement with
customer. Customer
sharings are followed, liked.
Thanks customer for their
sharing
3
Report
Weekly and daily reports
about customers and
customer sharings in your
venue are sent.
4
Reviews
Pointro tags reviews and
comments about your
venue, group them as
positive or negative and
sends reports to you.
5
Be Findable
Pointro makes sure that
your venue is accurately
positioned on map and
social networks.
6
Website
Pointro manages a dynamic
and social media friendly
website with beautiful
reviews and visual sharings
by your customers.