1. POORNACHANDRAN RAMALINGAN
#65, Lakshmi Narasimah Nilaya
2nd
Main 2nd
Cross,
Old Manjunatha L/O
Ramamurthy Nagar,
Bangalore - 16
Phone: +91 9739001155
Email: poornadivya@gmail.com
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CAREER OBJECTIVE
Maximize my team leading experience in a challenging environment, guiding by example and utilizing vas
experience in directing a team towards its objective within the deadlines and thus achieving the corporat
goals.
WORK EXPERIENCE
1. Production Lead (Credit Assessment) – Australia Operations, June 2011 – Present
(ANZ Support Services India Pvt Ltd) Bangalore
• Preparing the reports for maintaining the Service Level Agreement, Turnaround time and Status o
Health of the Processes which would keep track of day to day work
• Over 3 years’ experience as a leader of various project teams, maximized many grea
opportunities to work on challenging projects, when two critical proficiencies of a production leade
were developed tremendously
• Earned leadership status by setting inspirational goals and setting examples – Super
organizational, motivational, management and time management skills
• Maximized team performance – Excelled at identifying, developing and using strengths of team
members, as well as locating, detecting and resolving problems and weaknesses of each team
individual
• Monitoring the quantitative and qualitative result that is to be achieved and also certified in ATO
tool for production planning, workload and variance
• Analytical problem-solver, able to anticipate issues and create new systems that streamlin
operations, resolve concerns and improve efficiency as a Team lead
• Skilled in building excellent rapport with clients and team members. Able to see the big picture
delegate effectively and motivate team members to achieve on-time project completion
• Organized training workshops to improve the performance of the members who were laggin
behind in terms of performance
• Met regularly with interdepartmental work group to monitor and evaluate the portal, discuss polic
issues and recommend service improvements
• Maintained strong commitment to accuracy, detail, confidentiality and timeliness of completion fo
management reports
• Initiated cross-training with other departments to improve work flow and streamline projec
completion
• Able to see the big picture, delegate effectively and motivate team members to achieve on-tim
project completion

2. 2. Senior Assessment Officer (Credit Assessment), Feb 2008 – May 2011
(ANZ Support Services India Pvt Ltd) Bangalore
• Exercise thorough credit worthiness assessment and sound decision-making.
• Apply lending/credit policy, product and Mortgage Insurance guidelines, and a high level o
judgment, in assessing applicant’s credit worthiness.
• Research customer requests by gathering all relevant information/data, ensuring all availabl
avenues and sources of information are investigated.
• Ensure cases are processed in compliance with current policies, guidelines and legislation.
• Ensure all research and investigation is accurately recorded including supporting evidence an
documentation
• Adhere to Group Credit Policy and Code of Banking Practice with the objective of maximizin
revenue and minimizing risk.
• Deliver assigned tasks within agreed SLAs (Turnaround time and quality requirements)
3. Process Associate, May 2006 – Feb 2008.
(First Indian Corporation Pvt Ltd) Bangalore.
1. Here we operate the process on behalf of the client on the client’s process and technology.
2. Dealing the process of a leading Mortgage Company and leading Investor in US, this has acquire
many companies in their family (First American Corporation)
3. Co-ordination with Conventional Claims PART – B like POST Claims, PRE claims, DUAL Claims
Exception Claims.
4. Final claiming of Corporate Advance and Escrow Advance.
PROJECTS: COVERED BONDS & SECURITISATION (Treasury)
Covered bonds are debt securities issued by a bank and backed by a dedicated group of loans known as
“cover pool”. If the issuing bank becomes insolvent, the assets in the cover pool are separated from th
issuer’s other assets solely for the benefit of the covered bondholders. Asset eligibility for the cover pool an
the process in the event of issuer insolvency are determined by laws specific to each country.
KEY RESPONSIBILITIES:
1. To be involved in creating bonds directly out of cash flows from specific assets such as home loan
or corporate loans.
2. Checking asset backed security are securities back by a segregated pool of mortgages.
3. To be focused on Covered bonds requirements on enforceability of the security and the Dat
Integrity of the pool; securitization does reflect credit quality.
4. This Project is to increase the funding position worth of $3.5 billion.
Demonstrate to all our stakeholders that ANZ can deliver quality bonds for future funding programmes.

3. EDUCATION
B. Sc Mathematics : Government Arts College, Ooty. May 2004
Marks 60%
HSC : Government Hr Sec School, Manjoor, The Nilgiris. May 2001.
Marks 67%
SSLC : Government Hr Sec School, Manjoor, The Nilgiris. April 1999.
Marks 86%
TECHNICAL EXPERTISE
Operating System : Win NT/95/98/XP/Vista/2007
Application Software : Microsoft Office Suite
Languages : C, C++, MSSQL & VBA.
PERSONAL PROFILE
Date of Birth : 13 April 1984.
Sex : Male.
Nationality : Indian.
Permanent Address : Manjoor Village
Kundah Post
(Via) Ooty
The Nilgiris – 643 219, Tamil Nadu.
Telephone Number : 9786032773
Language Proficiency : English, Tamil, Kannada & Hindi
DECLARATION:
I hereby declare that the above details furnished by me are true to my belief and knowledge.
(Poornachandran Ramalingan)