Learn the effective use of spoken english at workplace through an interactive presentation. I hope you have fun as you learn along.

1. Effective use of
Spoken English
at Workplace

2. Confidential : For Training purpose only
Dept : Marketing
This PRESENTATION will tell you how to retrain your mind—and your tongue—in order to learn fluent spoken English.
How good are you at communicating in English in your business life?
You have an
opportunity to
become a Manager
but, you need to
improve your English
before you can apply.
We want you to go to
onsite visit in the
United States, but your
English is not good
enough yet.
You know English
grammar and can
write, but you need
to learn how to
speak English.
Technical Expert
Why Am I not
getting any
promotion despite
working hard for so
long ?
English is recognized and understood by people all around the world.
Most companies require employees with excellent English speaking skills.
80% of the Internet web content is published in the English.
Your ability to use English well within the workplace will make or break your career success.

3. Why is it difficult to speak English fluently ?
Confidential : For Training purpose only
Dept : Marketing
Technique
•The schools across the world
teach in the order :
•Reading
•Writing
•Listening
•Speaking
•The teachers have tried to train
your mind with written
exercises without retraining
your tongue at the same time.
•The natural order (for babies
/children) to learn is:
•Listening
•Speaking
•Reading
•Writing
Problems
•Hesitations - ums and ahs, etc
•Pauses - which are too long or
too frequent
•Repetitions - of words of
phrases
•Tautologies -saying the same
thing twice.
•Changing the topic/ not
speaking about the topic
•Struggling to find the right word
•Mispronouncing words
Solutions
•Watch English shows/movies with
subtitles
•Watch out for your pronunciation.
Speak slowly.
•Record yourself reading one
article aloud every day. Focus on
pronunciation, speed, clarity and
emphasis.
•Learn certain phrases that can be
used in multiple situations.
•Learn new words everyday and
use it in your conversation
•Restrict yourself to simple
sentences until you gain
confidence.
•Read English books and
magazines.

4. Confidential : For Training purpose only
Dept : Marketing
The complex science involved in pronouncing a single word
If you want to speak fluent English, then retrain simultaneously
 Your Brain
 Your Tongue
 Your Hearing
1. Vocabulary Memory
2. Partial Syntax Control
3. Feedback Coordination
4. Calibration
1. Sound Production
2. Breath Regulation
3. Proprioceptive Feedback
1. Auditory Feedback
A Human Speech Response takes about 200 milliseconds (one-fifth of a second) to execute:
1. Sensation : Neural transmission from sensory receptor ( eyes, ears, etc.,) to the brain, takes about 15 milliseconds.
2. Perception : Change of Sensation data into perceived information takes about 45 milliseconds.
3. Response : Usage of current perception and past experiences to formulate a course or action takes about 75 milliseconds.
4. Execution : Motor neurons carry signals from the brain to the tongue for a step-by-step sequence takes about 15 milliseconds.

5. Confidential : For Training purpose only
Dept : Marketing
Cognitive
Stage
Associative
Stage
Autonomous
Stage
Observe the
Target Motor
Skill
Perform &
Refine the
Motor Skill
Motor Skill
becomes
Automatic
Three Stages of Motor Learning
Everyone performs
slowly when
attentively learning
a new motor skill.
Teaching to execute
these skills takes a
few hours.
To practice these
skills and to make
them automatic and
effortless takes
thousands of hours.

6. Confidential : For Training purpose only
Dept : Marketing
Teaching yourTongue to speak English
Open- Loop Controller System Closed - Loop Controller System
It requires no attention.
It is slow, and it requires your full attention.
Movements are automatic and mentally effortless
Requires precise control and execution of original movements
Can execute muscle movements in 10 milliseconds per
muscle movement.
Can execute muscle movements in 200 milliseconds per muscle
movement .
Does not use feedback to determine if its
input has achieved the Goal.
Uses feedback to control output to get the desired Goal.
The speaker cannot correct any errors that he could
make.
The speaker is constantly “calibrating” the feedback to control speed
Speech process unconscious instead of conscious Speech process conscious instead of unconscious

7. Confidential : For Training purpose only
Dept : Marketing
Level 1 :Mouth muscle stretching
The objective of this spoken English exercise is to habituate our tongues to
pronounce difficult and same sounding words easily.
1) She sells sea shells by the sea shore.
2) Purple, paper, people.
Purple, people, paper
3) Peter Piper picked a peck of pickled peppers.
Did Peter Piper pick a peck of pickled peppers?
If Peter Piper Picked a peck of pickled peppers,
Where's the peck of pickled peppers Peter Piper picked?
4) Benny bought a bit of butter but the butter was so bitter so she bought a better butter to make the
bitter butter better.
5) Which witch wished which wicked wish?
6) If you understand say, "understand".
If you don't understand say, "don't understand".
But if you say don't understand even if you understand,
How will I understand that you understand? Understand?

8. Confidential : For Training purpose only
Dept : Marketing
What is grammar?
Grammar is a set of rules. Painful….but necessary as it helps us to make correct
sentences. Simply stated, placing the words in the correct order is applied gram-mar.
The Value of Studying Grammar
• Gaining a clearer understanding of how our language works.
• Gain greater control over the way you shape words into sentences and paragraphs.
• Help you become a more effective speaker.
Kiran like fish Rajesh and Suresh is going shopping
Kiran likes fish Rajesh and Suresh are going shopping
Introducing Grammar

9. Confidential : For Training purpose only
Dept : Marketing
for
Arun waited the train.
Subject = Who/What Predicate = Informs what the subject is doing
Verb = Action , existence or occurrence Article = “a” , “an” and “The”
A simple sentence has
the most basic
elements.
A subject, a verb, and a
completed thought.

10. Confidential : For Training purpose only
Dept : Marketing
The basic rule states that a singular subject takes a singular verb while a
plural subject takes a plural verb.
Example : “My friend is Japanese.” (singular)
“My friends are Japanese.” (plural)
The verb to be, present (past)
The verb to be, present (past)
Person Singular Plural
First I am (was) We are (were)
Second You are (were) You are (were)
Third He, she, it is (was) They are (were)
The verb to have , present (past)
Person Singular Plural
First I have (had) We have (had)
Second You have (had) You have (had)
Third He, she , it has (had) They have (had)
Person Singular Plural
First I work (worked) We work (worked)
Second You work ( worked) You work (worked)
Third He, she , it works
(worked)
They work
(worked)
Regular verbs, e.g to work , present (past)
Subject-Verb Agreement
Example Description
“Everyone have problems.”
“Everyone has problems.”
Singular Subjects : everybody /
anybody / somebody / nobody
everyone / anyone / someone / no
one
“My family is visiting me for the holidays.”
“The basketball team has a new coach.”
Singular Subjects :
Club/Team/Family/Army
“Our children are very well-behaved.”
“The people like the new president.”
Irregular Plural Nouns : people /
children / men / women / mice / feet
“Several of the students aren’t going to pass.”
“A few of these products have defects.”
Plural Form of the Verb :
both of / a few of / many / several
“Some of these facts are incorrect.”
“Some of this information is incorrect.”
Singular or plural :
half of / a third of / 40% of / some /
most

11. Confidential : For Training purpose only
Dept : Marketing
Quiz: Subject-Verb Agreement
1. _______ anyone ________ a pencil I could borrow? (Does /have ; Do/has)
2. Hurry up! Everyone ____ waiting for you to get here. (is ,are)
3. No one _____ finished reading the book yet.(has, have)
4. The city police _______ released any information about the case. (haven’t, hasn’t)
5. Some of the people waiting in line ______ getting impatient. (is, are)
6. My feet ______ cold. (is, are)
7. How do you react if someone __________ you a compliment? (give, gives)
8. Half of the students ___________from another country. (is, are)
9. Half of the class _______ from another country. (is, are)
10. Most of this software _____ outdated. (is, are)

12. Confidential : For Training purpose only
Dept : Marketing
Correct the errors in the following sentences :
Level 2: Sentence Structure Exercise
Sl .No
1 What time it is?
2 Anybody wants to come with me?
3 He don’t like vegetables
4 Fuel in Iran is the most cheapest fuel in all the world.
5 I simply cannot wait to get there!
6 you know who’s dog this is?
7 The work have to be done by Monday.
8 Kiran is coming?
9 I like very much Ice cream.
10 Monday is the day before Tuesday.
11 What he got for Christmas? she asked
12 We flied on an airplane this morning.
13 Are you eating chewing gum ?
What time is it?
Does anybody want to come with me?
He does not like vegetables.
Fuel in Iran is the cheapest in all the world.
I simply cannot wait to get there! (No Correction)
Do you know who’s dog is this ?
The work has to be done by Monday.
Is Kiran coming?
I like Ice Cream very much.
Monday is the day before Tuesday. (No Correction )
“What did he get for Christmas?”, she asked
We flew on an airplane this morning.
Are you chewing gum ?

13. Confidential : For Training purpose only
Dept : Marketing
Correct the errors in the following sentences :
Level 2: Sentence Structure Exercise
Sl
.No
1 This lights are bright.
2 Do you like a glass of water?
3 What time are we getting there because I got to go!
4 What rating you got on your performance review?
5 My flight departs in 5:00 am
6 “I will like more tea”, she said to the server.
7 I has not seen them yet.
8 In my opinion, I think Harry is telling the Truth.
9 We are learning English.
10 The woman which works here is from Japan.
11 “I said you about these issues , no ?” , she screamed
12 I have visited Goa last weekend.
13 You speak English good.
These lights are bright.
Would you like a glass of water ?
What time are we getting there? I have to go!
What rating did you get on your performance
review?
My flight departs at 5:00 am.
“I would like more tea”, she said to the server.
I have not seen them yet.
In my opinion, Harry is telling the Truth.
We are learning English. (No correction).
The woman who works here is from Japan.
“I told you about these issues , didn't I ?” , she
screamed
I visited Goa last weekend.
You speak English well.

14. Confidential : For Training purpose only
Dept : Marketing
PREPOSITIONS
A preposition is a part of speech that shows a relationship between two things.
Example : The cat sat on the table.
Here the word 'on' establishes a relationship or a link between the cat and table
I am ill since
two weeks.
I have been ill for
two weeks.
The monkey
hangs with its
tail.
The monkey
hangs by its tail
.

15. Confidential : For Training purpose only
Dept : Marketing
1. I have been in Chile ______ 10 years.
2. My parents have lived in Santiago ________ 1996.
3. He had been reading _____ 2 hours when his friend came.
4. I haven't seen you _____ ages.
5. He hasn't been to London _____his last birthday.
6. I haven't seen her ___ a long time.
7. He has worked for the company ______ last summer.
8. They have been talking _____ 2 hours already.
9. He has been painting _____ 6 hours now.
10. He has been translating the article _____ 9 a.m.
11. I haven't worked ______ August.
12. My parents have been travelling here _____ 5 o'clock this morning.
13. I need to finish this book. I have been reading it ____ six weeks.
14. Don't worry. I've had my drivers license ______I was eighteen years old.
15. It's been raining ___ ___the weekend and now there are floods in some
areas.
EXCERCISE : FOR VS SINCE
for
since
for
for
since
since
since
for
since
since
since
since
for
for
for
FOR – Duration
SINCE – Starting Point

16. Confidential : For Training purpose only
Dept : Marketing
at
PreciseTime
PREPOSITIONS OF TIME
In On
At
Months,Years, Centuries
& Long periods, Special Days
Days & Dates
I have a meeting at 9am. Early man lived in stone age I will meet you on Sunday
I get up _______ seven ____________ the morning ________ weekdays.
at in on

17. EXCERCISE : PREPOSITION OF TIME
1) ______September
2) ______12 o'clock
3) ______ winter
4) ______ Easter
5) ______ 1990
6) ______ 4th July, 1776
7) ______ Tuesday
8) ______ noon
9) ______ the end of the week
10) _____ sunrise
in
at
at
at
at
in
on
on
on
1) Peter will be playing tennis ____ Sunday.
2) My birthday is ______May.
3) ____ 1666, a great fire broke out in London.
4) I spoke to her _______________ 3 weeks ago.
5) I met him ________ Jan of last year.
6) I left work _________ 10 o'clock last night.
7) I have been waiting for you __________7 o'clock.
8) My friend has been living _______Canada for two years.
9) What are you doing ________the afternoon?
10) I don't like walking alone ______ the streets at night.
in
at
on
in
In
in
No Prep
in
Since
in
in
AT IN ON

18. ROWING VOLLEY BALL FENCING
Name these OLYMPIC sport
HANDBALL JUDO ARCHERY
WRESTLING SAILING DIVING

19. Confidential : For Training purpose only
Dept : Marketing
“Now I see the problem ”
Difference between “see” , “look at” and “watch”
“Look at this Coat” “Let’s watch television”
 See is an inactive word.
 Your eyes are open.
Action without thinking.
 Look at is an active word.
 You want to do it.
Action lasts for a short time.
 Watch is an active word.
 You want to do it.
Action - Longer period of time.
Choose the correct word (see, look at, or watch.)
1. Do you want to _____________ a movie with me tonight?
2. Please ____________ the clock and tell me what time it is.
3. I like to go to the zoo and __________ the animals while they are playing.
4. How many things do you ______________ in this office?
5. I want to ___________ that sweater again. Maybe I will buy it.
watch
look at
see
look at
watch

20. Confidential : For Training purpose only
Dept : Marketing
Correct the errors in the following sentences
Test your English Skill
Sl .No
1 I haven't seen a movie since a long time.
2 He is superior than you in strength.
3 He wrote me.
4 I’ll explain you the problem
5 Send this letter on my new address.
6 Conversation stopped as we entered into the court room
7 She did not ask any question to him.
8 He rides in a cycle.
9 The loan should be repaid in a year.
10 The house was besides the river.
11 They were also asked whether they prefer to Chinese or
Japanese writers.
12 What were you doing in the weekend?
13 What is the time in your watch?
I haven’t seen a movie for a long time.
He is superior to you in strength.
He wrote to me.
I’ll explain the problem to you.
Send this letter to my new address.
Conversation stopped as we entered the court room
She did not ask him any question.
He rides on a cycle.
The loan should be repaid within a year.
The house was beside the river.
They were also asked whether they prefer to Chinese or
Japanese writers.
What were you doing at the weekend?
What is the time by your watch?

21. Confidential : For Training purpose only
Dept : Marketing
Correct the errors in the following sentences :
Test your English Skill
Sl
.No
1 “Can I do a suggestion?”
2 He plays tennis beside basketball and football.
3 He is senior than me.
4 He goes on his work.
5 We are having the roof repaired on Easter.
6 He is intelligent but he lacks of experience.
7 He went near the station.
8 Let’s meet on one day.
9 I am at home in any morning.
10 I will ask the time to that man.
11 He sat on an airplane
12 The loan should be repaid in a year.
13 The United Nations tries to maintain peace between the
nations of the world
“Can I make a suggestion?”
He plays tennis besides basketball and football
He is senior than me.
He goes to his work.
We are having the roof repaired at Easter.
He is intelligent but he lacks experience.
He went to the station.
Let’s meet one day.
I am at home any morning.
I will ask that man the time.
He sat in an airplane
The loan should be repaid within a year.
The United Nations tries to maintain peace among the
nations of the world

22. Confidential : For Training purpose only
Dept : Marketing
Level 3: Spoken English Exercise to Share Your Thoughts
1. Assign the class a time of 15 min.
2. Select any one of the pictures.
3. Narrate a story to go along with the picture and
speak for at least 2-3 min in front of the class.
4. Let the person complete the task and do not
interrupt in between.
5. Make sure no one laughs in the class at
mistakes, since this is very demotivating and
embarrassing.
6. After the task is done, inform the student
about his mistakes and areas of improvement.
Repeat with all the students.
Objective : To build confidence in the speaker to speak in public.

23. Confidential : For Training purpose only
Dept : Marketing
Rule # 1 To learn to speak English correctly, you must speak it aloud.
Rule # 2 To learn to speak English fluently, you must think in English.
Rule # 3 The more you speak English aloud, the more quickly you will learn to speak in English
Rule # 4 You must make as few mistakes as possible when you are speaking English.
Remember the four rules
Remember : Your success will depend on the amount of time you devote to spoken English study.

24. Confidential : For Training purpose only
Dept : Marketing
How to get Small Talk Started
What is small talk ?
Small talk is pleasant conversation with people
about common interests.
Why is small talk important?
Small talk helps to avoid uncomfortable silences.
To know more about other people who you interact with.
It is a gentle way to lead in to business discussions .
How to get Small talk started ?
Appropriate subjects for small talk.
Names are important.
Don’t stand too close to people.
Listen as it helps the conversation to flow nicely.
Make good eye contact to show your sincerity and give the person a friendly smile.
‘Relax’ and enjoy becoming skilful at making small talk.

25. Confidential : For Training purpose only
Dept : Marketing
Personal Information Dialogue
8. How about cup of tea, <name> ? 8. That’s very kind of you. Sir (thanking- formal)
But I am afraid I am full. ((refusing politely)
Questions Answers
Hi/Hello/Hey Good Morning/ Good Evening
1. What’s up? / How are you? / What’s going on? 1. Nothing much / I am fine thank you / I am okay.
2. What’s your name? / What’s your last name? 2. My name is _______. / My last name is ________.
3. Where do you live? / Where are you from? 3. I live in __________ . I am from ___________.
4. Where do you work < Name > ? 4. I work at _____________.
5. Tell me, < Name> How old are you? 5. I am ___ years old.
6. Are you married? 6. Yes, I am married. / No, I am single.
7. What is your favorite hobby ? 7. My favorite hobby is ________ (reading, listening to
music, working on my car, spending time with my
family, etc.)

26. Confidential : For Training purpose only
Dept : Marketing
Do’s and Don’ts of a Small Talk
1. Financial
2. Politics
3. Religion
4. Sex
5. Death
6. Age and Appearance
7. Personal Gossip
8. Offensive Jokes
9. Narrow Topics
10. Past Relationship
Topics to Avoid When Making Small Talk
Remember :
 Relax, the whole world is not watching you.
 Watch your breathing; make sure you are not breathing too rapidly or holding your breath.
 Always be respectful.
 If you don't read/watch the news, at least scan the headlines each day.
 Do not force people into having small talk with you; some people are introverts.
 Always know three clean jokes that can be told to ANY audience

27. Confidential : For Training purpose only
Dept : Marketing
Small Talk: Conversation Starters
Talking about the weather •Beautiful day, isn't it?
•It looks like it's going to rain.
•I hear they've announced thunderstorms all weekend.
Talking about current events •Did you catch up with the news today?
•Did you hear about that 3G Scam?
•I read in the paper today that the Forum Mall is closing.
•How about those Rajasthan Royals? Do you think they're going to win tonight?
At the office •Looking forward to the weekend?
•How long have you been working here ?
• I can't believe how busy/quiet we are today, can you?
•You look like you could use a cup of coffee.
•What do you think of the new computers?
At a social event •So, how do you know Akhil ?
•Have you tried the paneer tikka which Dhanu made?
•Pretty nice place, huh?
•I love your dress. Can I ask from where did you buy it?
Waiting somewhere •I didn't think there would be so much of traffic today.
•How long have you been waiting?
•The bus must be running late today.
•It looks like we are going to be here a while, huh?

28. Confidential : For Training purpose only
Dept : Marketing
Useful Phrases – Enhance your Spoken English
Making a request We would appreciate if you would ...
In addition, I would like to receive ...
It would be helpful if you could send us ...
I am interested in (obtaining / receiving) …
Opening a discussion To begin with,
The main point we need to discuss/determine/find out,
Let's start by ….
The issue here is ; it appears that …
Let's look at ; It looks like . . .
Analyzing Problem Focusing on the main problem/issue
What is the main issue (here) ?
The crux of the matter is . . . ; Our primary concern is . . .
We really need to take care of . . .
It all comes down to this
Interrupting politely Excuse me ; Pardon me ; Sorry to interrupt ; May I interrupt (for a minute)?
Can I add something here?
I don't mean to intrude, but . . .
Could I inject something here? Do you mind if I jump in here?
Getting back to the topic Anyway,
Now, where was I?
Where were we?
What were you saying?
You were saying . . .
To get back to . . .
Note : Initially use single sentences for fluency drills, repeatedly reading a single sentence until you can read it smoothly.

29. Confidential : For Training purpose only
Dept : Marketing
Expressing Lack of
Understanding
(I'm sorry.) I don't understand.
What do you mean?
I'm not following you ; I don't quite follow you.
I'm not sure I get what you mean ; What was that again?
Responding That sounds like a good idea.
Sounds good.
The problem/issue with that is . . .
That raises the issue of . . . ; That brings up
Conceding to Make a
Point
That may be true, however . . .
I may be wrong, however . . …; Correct me if I'm wrong, however . . .
You have a good point, however . . .
I don't mean to be rude, however . . .
I hate to bring this up, however . . . ; I don't mean to be negative, however . . .
This may sound strange, however ….. . .
Orders Thank you for placing the order ; Please confirm receipt of your order.
Your order will be processed as quickly as possible.
It will take about (two/three) weeks to process your order.
We can guarantee you the delivery before ...(date)
Referring to future
contact
I look forward to seeing you next week
Looking forward to hearing from you, ...
I look forward to meeting you on the (date).
I would appreciate a reply at your earliest convenience.
Note : You must force your mind to think in English by using your recall memory when you are studying spoken exercises.
Useful Phrases – Enhance your Spoken English

30. Remember : The role plays should start short and easy and get longer and more difficult as you progress through them
Dealing with Complaints - Step by Step Practice
1. Your partner will (politely) complain about one of the things below. Apologize
2. Do the same , but this time replying with an apology and reason why it happened.
3. Do the same, but replying with an apology , reason and future action.
4. Do the same , but as telephone call.
5. Do the same (as telephone calls), but this time also use some phrases for sounding
sympathetic and showing you are listening.
6. Do the same, but with the first phone call leaving a message on your answering machine.

31. Corporate Buzz words
Sl.No SENTENCES
1 Jim, I'm busy right now - I'll ____________ _____with you later in the day.
2 To think ____________________ means to think of clever and innovative solutions to a problem.
3 You're in a meeting and you raise a topic. Your manager says "let's take it offline". What does that mean?
4 Everyone has to do their best = Everyone has to ____________
5 A "win-win" situation is one where:
6 Mark told me that "ball is in Peter's court" – It means
7 We need to come to a mutual agreement. Right now we're not _____________________.
8 What does it mean "to raise the bar"?
9 When a manager says "We have to regroup", she is saying "we have to _____________________."
10 You need to get ____________ on this system = You need to learn all you can about this system.
11 This has to be done by eod (end of day) Thursday. I'm going to put it at the top of my ____________ list.
12 If a project is "mission critical", it is ___________________.
13 Instead of waiting around to do something, this person takes charge and does it:
14 Moving ____________ ( = in the future), we won't be pursuing these clients.
15 Core competency = the thing that a company does ____________.
Step up
That it's up to him to
take care of business
to set new standards of
(high) quality
rethink our strategy
up to speed
priorities
forward
Out of the box
on the same page
proactive
Let's talk after the
meeting
everyone will be happy
with a decision
very important
best
Touchbase
touch base
proactive
Let’s talk after the meeting
Step Up
Everyone will be happy with a decision
That it’s up to him to take care of business
on the same page
That it’s up to him to take care of business
rethink our strategy
up to speed
priorities
very important
out of the box
forward
best

32. Confidential : For Training purpose only
Dept : Marketing
Business English - Meeting Language Presentation
Stage – 1
Opening
Good morning/afternoon, everyone.
If we are all here, let's get started
Please ,Start the meeting
Opening a discussion
To begin with,
The main point we need to discuss/determine/find out,
Let's start by ….
The issue here is ; it appears that …
Let's look at ; It looks like . . .

33. Confidential : For Training purpose only
Dept : Marketing
Business English - Meeting Language Presentation
Stage – 2
Welcoming and Introducing
I'd like to extend a warm welcome to (name of participant)
I'd like to introduce (name of participant)
I'm happy to be here.
I'm glad to have this opportunity to . . .
Today, I'd like to talk (to you) about . . .
I'd like to share some thoughts on (topic)
Stating the Principal Objectives
We're here today to ...
Our main aim today is to ...
I've called this meeting in order to ..
Let me start by . . .
We need to discuss . .
I've divided my topic into (three) parts: (They are . . .)
i. The first item on the agenda is . . .
ii. Let's move on to number two.
iii. The next item on the agenda is . . .

34. Confidential : For Training purpose only
Dept : Marketing
Business English - Meeting Language Presentation
Stage – 3
Reading the Minutes (notes) of the Last Meeting
To begin with I'd like to quickly go through the minutes of our last meeting.
 First, let's go over the report from the last meeting, which was held on (date)
 Here are the minutes from our last meeting, which was on (date)
Dealing with Recent Developments
Jack , can you tell us how the XYZ project is progressing?
 Jack, how is the XYZ project coming along?
John, have you completed the report on the new accounting package?
Has everyone received a copy of the ABC report on current marketing trends?
Exploring Options
Let's look at Option 1 / Let's consider X 's proposal.
What (do you think) about Plan B? / How about the third alternative?
What do you think (about . . . )?
Any ideas?
What are the alternatives?
What do you suggest?

35. Confidential : For Training purpose only
Dept : Marketing
Business English - Meeting Language Presentation
Stage – 4
Making Recommendations
I recommend that . . . / I suggest that . . .
I would like to propose that . . .
Why don't we . . .
Summarizing
Before we close today's meeting,
Let me quickly go over today's main points.
 To sum up, ...,.
OK, why don't we quickly summarize what we've done today.
 In brief, Shall I go over the main points?
Closing the Meeting
Right, it looks as though we've covered the main items.
If there are no other comments, I'd like to wrap this meeting up
Thank you all for attending / Thanks for your participation.
I'd like to thank XYZ for coming over from London.
I declare the meeting closed. .

36. THE END