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© 2014 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. 
Glossary of terms 
Page Insights 
This glossary provides definitions for the metrics 
contained in Page Insights. It is organized by tab, and 
ends with an explanation of the export terms. 
Overview 
Insights for the last 7 days of available data 
Page Likes 
• Total Page Likes: The number of likes your 
Page currently has. This is the like count 
displayed on your Page. 
• New Page Likes: The number of likes your 
Page gained in the time period. 
Post Reach 
• Total Reach: The total number of unique 
people who were shown any activity from your 
Page including posts by the Page, posts by other 
people, mentions, check-ins, and Page Like ads. 
• Post Reach: The total number of unique 
people who were shown your Page posts. 
Engagement 
• People Engaged: The total number of unique 
people who liked, shared, commented or clicked 
on your Page posts. 
• Likes: The total number of likes on your 
Page posts. 
• Comments: The total number of comments on 
your Page posts. 
• Shares: The total number of shares of your 
Page posts. 
• Post Clicks: The total number of clicks on 
your posts, not counting Likes, Comments, and 
Shares. This includes photo views, video plays, 
link clicks, and other clicks. 
Your 5 Most Recent Posts 
• Published <date>: The date and time the 
Page post went live. 
• Post: Indicates the post’s content as well 
as a permalink to the post details card. 
• Type: Indicates whether the Page post 
was video, photo, link, offer, question, 
or text-based status. 
• Targeting: The audience (public or targeted) 
the Page post was shown to. 
• Reach: The total number of unique people who 
were shown the Page post. 
• Engagement: The total number of likes, 
comments, and shares as well as post clicks 
associated with a Page post. 
Likes 
Insights for the selected day or days 
Total Page Likes 
• Total Page Likes: The number of likes your 
Page had on a specific day. This is the like count 
displayed on your Page on that day. 
Net Likes: What Changed 
• Net Likes: The number of likes minus unlikes. 
• Paid Likes: The number of unique people who 
clicked Like in an ad for your Page. 
• Organic Likes: The number of unique people 
who liked your Page through an unpaid channel. 
• Unlikes: The total number of unique people 
who have unliked your Page.
© 2014 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. 
Likes (cont.) 
Where Your Page Likes Came From 
• Ads: The total number of likes gained from 
people liking your Page from an ad. 
• On Your Page: The total number of likes from 
the Like button on your Page. 
• Page Suggestions: The total number of likes 
from the Pages You Might Like unit. These are 
organic recommendations of Pages that might 
be interesting to people on Facebook. Page 
admins can opt out of showing their presence in 
this unit, but can’t otherwise influence it. 
• Mobile: The total number of likes that occurred 
on a mobile device. 
• Posts By Other People: The total number 
of likes from other people’s posts that include 
mentions of your Page and/or check-ins at 
your location. 
• Your Posts: The total number of likes from 
your Page posts. 
• Search: The total number of likes from 
Facebook search results. 
• Page Likes: The total number of likes from 
people who see their friends liking your Page in 
News Feed. 
• API: The total number of likes from a non- 
Facebook app. 
Reach 
Insights for the selected day or days 
Post Reach 
• Organic Post Reach: The total number of 
unique people who were shown your Page 
posts through unpaid distribution. 
• Paid Post Reach: The total number of unique 
people who were shown your posts as a result 
of ads. 
Likes, Comments, and Shares 
• Likes: The total number of likes on your 
Page posts. 
• Comments: The total number of comments 
on your Page posts. 
• Shares: The total number of shares of your 
Page posts. 
Hides, Report as Spam, and Unlikes 
• Hide Post: The total number of people who 
chose to hide a Page post. 
• Hide All Posts: The total number of people 
who chose to hide all your Page posts. 
• Report As Spam: The total number of spam 
reports that your Page posts received. 
• Unlike Page: The total number of people who 
unliked your Page after hiding one of your posts. 
Total Reach 
Activity includes posts, posts by other people, 
mentions and check-ins. 
• Organic Total Reach: The number of unique 
people who were shown any activity from your 
Page through unpaid distribution. 
• Paid Total Reach: The number of unique 
people who were shown any activity from your 
Page through an ad or promoted post. 
Visits 
Insights for the selected day or days 
Page and Tab Visits 
If a Page has unique tabs, additional metrics 
will be shown. 
• Timeline: The total number of visits to your 
Page Timeline. 
• Photos Tab: The total number of visits to your 
Page’s photos tab.
© 2014 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. 
Visits (cont.) 
Page and Tab Visits (cont.) 
• Info Tab: The total number of visits to your 
Page’s info tab. 
• Likes Tab: The total number of visits to your 
Page’s likes tab. 
• Admin Tabs: The total number of visits to your 
Page’s admin tabs. 
• Events Tab: The total number of visits to your 
Page’s events tab. 
Other Page Activity 
• Mentions: The number of times people tagged 
your Page in a post. 
• Posts By Other People On Your Page: The 
number of times people posted on your Page. 
• Check-ins: The number of times people 
checked in at your location. 
• Offers Claimed: The number of offers claimed 
by people. 
Posts 
Insights for the selected post or posts. 
Post Types 
• Average Reach: The average number of 
unique people who who were shown your posts, 
broken down by type of post. 
• Average Engagement: The average number 
of post clicks and the average number of likes, 
comments, and shares, broken down by type 
of post. 
All Posts Published 
• Published <date>: The date and time a post 
went live. 
• Post: Indicates the post’s content as well as a 
permalink to the post details card. 
• Type: Indicates whether the Page post was 
video, photo, link, offer, question, or text-based 
status. 
• Targeting: The audience (public or targeted) 
the Page post was shown to. 
• Reach: The total number of unique people who 
were shown a post. 
• Engagement: Indicates the total number of 
likes, comments, and shares as well as post-clicks 
associated with a Page post. 
Post Details Card 
• Post Clicks: The total number of clicks on 
your posts, not counting Likes, Comments, and 
Shares. This includes photo views, video plays, 
link clicks, and other clicks. 
• Link Clicks: The number of clicks on links in 
your post, including links to a Facebook page, 
event, app, or site off Facebook. 
• Other Clicks: The number of clicks on your 
post, including only clicks to see more, on the 
Page title, on the time you posted, on the total 
post likes, on your total post comments and on 
your total post shares. 
• Photo Views: The total number of clicks on 
the photo in your Page post. 
Post Video Card 
• Clicks to Play: The number of video plays. 
Clicks to play register when a video starts 
playing, after a person has clicked to play it. 
Clicks to play do not register for videos that 
come to life as people scroll through News 
Feed. This metric is available for both videos 
uploaded directly to Facebook and videos 
embedded from players outside of Facebook. 
It is not available for links to videos that play off 
Facebook. 
• Video Views: The total number of times your 
video was viewed for 3 seconds or more.
© 2014 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. 
Visits (cont.) 
Post Video Card (cont.) 
• Unique Video Views: The number of people 
who viewed your video for 3 seconds or more. 
• Views to 95%: The number of views at the 
95% point of your video. Due to blank end 
screens at the ends of videos causing high rate 
of early departure, we highlight views to 95% in 
Page Insights. 
• Average Duration of Video Viewed: The 
average length of time people spent viewing 
your video. 
• Average Percentage of Video Viewed: The 
average percentage of your video that people 
viewed. 
People 
Insights for the selected demographic or 
demographics 
Your Fans 
• Your Fans: Compares the demographics of 
people who like your Page to Facebook’s total 
population including age, gender, geography 
and language. 
• Country Fan Counts: The number of people 
who like your Page broken down by country. 
This is based on the person’s estimated 
home location. 
• City Fan Counts: The number of people who 
like your Page broken down by city. This is 
based on the person’s estimated city. 
• Language Fan Counts: The number of people 
who like your Page broken down by language. 
This is based on the person’s default language. 
People Reached 
• People Reached: Breaks down the people 
who were shown your posts by the same 
demographic data. 
People Engaged 
• People Engaged: Breaks down the people 
who have engaged with your posts by the same 
demographic data. 
Check-ins (to be added) 
• Check-ins: Breaks down the people who 
have checked in to your location by the same 
demographic data. 
Export 
Definitions of the Daily Like Sources within the “new” 
export format 
Daily Like Sources 
• Ads: The total number of likes from an ad. 
• API: The total number of likes from a 
non-Facebook application. 
• External Connect: The total number of likes 
from your external web page. 
• Fan Context Story: The total number of likes 
from an ad that shows people liking your Page. 
• Feed Chaining: The total number of likes from 
liking a Facebook recommended Page in your 
News Feed 
• Hovercard: The total number of likes from 
when a user likes a Page while hovering over a 
Page name or image in News Feed. 
• Invitations: The total number of likes from a 
Page invitation. 
• Keyword Search: The total number of likes 
that originated from a list of keyword 
search terms.
© 2014 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. 
Export (cont.) 
Daily Like Sources (cont.) 
• Like Story: The total number of likes from a 
story that is shown in News Feed. 
• Mobile: The total number of likes not captured 
in a more granular category on a mobile device. 
• Mobile Ads: The total number of likes from a 
News Feed ad on a mobile device. 
• Mobile Page Browser: The total number 
of likes from browsing a list of Pages on a 
mobile device. 
• Mobile Page Browser Invite: The total 
number of likes from a Page invitation on a 
mobile device. 
• Mobile Page Suggestions on Liking: The 
total number of likes from a Page suggestion 
after you’ve liked a suggested Page. 
• Needy Page Suggestion Megaphone: The 
total number of likes from a Page suggestion of 
a Page that has low adoption. 
• Others: Catch all if not defined in any other 
like source. 
• Page Browser: The total number of likes that 
occur from browsing a Facebook recommended 
list of Pages. 
• Page Browser Chaining: The total number 
of likes that occur immediately after liking a 
Facebook recommended Page. 
• Page Invite: The total number of likes from a 
Page invitation. 
• Page Invite Escape Hatch: The total number 
of likes from the facepile area of a Page 
invitation. 
• Page Post Like Story: The total number 
of likes from content in News Feed that was 
initiated by a friend. 
• Page Profile: The total number of likes from 
the like button in the header of your Page. 
• Photo Snowlift: The total number of likes 
from when a photo is expanded. 
• Recommended Pages: The total number of 
likes from when your Page is recommended by 
Facebook. 
• Reminder Box Invite: The total number of 
likes from the reminder for Pages that have 
been recommended to you by a friend that you 
have not yet liked. 
• Reminder Box Invite All: The total number 
of likes from option to like all recommended 
pages in the reminder for Pages that have been 
recommended to you by a friend. 
• Reminder Box Recommendation: 
The total number of likes from the Facebook 
recommended Pages in the reminder 
for Pages that have been recommended to 
you by a friend. 
• Search: The total number of likes from a direct 
search result. 
• Share Story: The total number of likes from 
a story shared by a friend. 
• Ticker: The total number of likes from 
a ticker story. 
• Timeline: The total number of likes from 
a timeline entry. 
• Timeline Collection: The total number of likes 
from the collection area of a timeline. 
• Unconnected Story: The total number of likes 
from when your Page story is published in News 
Feed that has no connection to your Page. 
• Wizard Suggestion: The total number of likes 
from the suggestions prompted to a new user 
as they set up their Facebook account.

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Facebook Page Insight Glossary

  • 1. © 2014 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. Glossary of terms Page Insights This glossary provides definitions for the metrics contained in Page Insights. It is organized by tab, and ends with an explanation of the export terms. Overview Insights for the last 7 days of available data Page Likes • Total Page Likes: The number of likes your Page currently has. This is the like count displayed on your Page. • New Page Likes: The number of likes your Page gained in the time period. Post Reach • Total Reach: The total number of unique people who were shown any activity from your Page including posts by the Page, posts by other people, mentions, check-ins, and Page Like ads. • Post Reach: The total number of unique people who were shown your Page posts. Engagement • People Engaged: The total number of unique people who liked, shared, commented or clicked on your Page posts. • Likes: The total number of likes on your Page posts. • Comments: The total number of comments on your Page posts. • Shares: The total number of shares of your Page posts. • Post Clicks: The total number of clicks on your posts, not counting Likes, Comments, and Shares. This includes photo views, video plays, link clicks, and other clicks. Your 5 Most Recent Posts • Published <date>: The date and time the Page post went live. • Post: Indicates the post’s content as well as a permalink to the post details card. • Type: Indicates whether the Page post was video, photo, link, offer, question, or text-based status. • Targeting: The audience (public or targeted) the Page post was shown to. • Reach: The total number of unique people who were shown the Page post. • Engagement: The total number of likes, comments, and shares as well as post clicks associated with a Page post. Likes Insights for the selected day or days Total Page Likes • Total Page Likes: The number of likes your Page had on a specific day. This is the like count displayed on your Page on that day. Net Likes: What Changed • Net Likes: The number of likes minus unlikes. • Paid Likes: The number of unique people who clicked Like in an ad for your Page. • Organic Likes: The number of unique people who liked your Page through an unpaid channel. • Unlikes: The total number of unique people who have unliked your Page.
  • 2. © 2014 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. Likes (cont.) Where Your Page Likes Came From • Ads: The total number of likes gained from people liking your Page from an ad. • On Your Page: The total number of likes from the Like button on your Page. • Page Suggestions: The total number of likes from the Pages You Might Like unit. These are organic recommendations of Pages that might be interesting to people on Facebook. Page admins can opt out of showing their presence in this unit, but can’t otherwise influence it. • Mobile: The total number of likes that occurred on a mobile device. • Posts By Other People: The total number of likes from other people’s posts that include mentions of your Page and/or check-ins at your location. • Your Posts: The total number of likes from your Page posts. • Search: The total number of likes from Facebook search results. • Page Likes: The total number of likes from people who see their friends liking your Page in News Feed. • API: The total number of likes from a non- Facebook app. Reach Insights for the selected day or days Post Reach • Organic Post Reach: The total number of unique people who were shown your Page posts through unpaid distribution. • Paid Post Reach: The total number of unique people who were shown your posts as a result of ads. Likes, Comments, and Shares • Likes: The total number of likes on your Page posts. • Comments: The total number of comments on your Page posts. • Shares: The total number of shares of your Page posts. Hides, Report as Spam, and Unlikes • Hide Post: The total number of people who chose to hide a Page post. • Hide All Posts: The total number of people who chose to hide all your Page posts. • Report As Spam: The total number of spam reports that your Page posts received. • Unlike Page: The total number of people who unliked your Page after hiding one of your posts. Total Reach Activity includes posts, posts by other people, mentions and check-ins. • Organic Total Reach: The number of unique people who were shown any activity from your Page through unpaid distribution. • Paid Total Reach: The number of unique people who were shown any activity from your Page through an ad or promoted post. Visits Insights for the selected day or days Page and Tab Visits If a Page has unique tabs, additional metrics will be shown. • Timeline: The total number of visits to your Page Timeline. • Photos Tab: The total number of visits to your Page’s photos tab.
  • 3. © 2014 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. Visits (cont.) Page and Tab Visits (cont.) • Info Tab: The total number of visits to your Page’s info tab. • Likes Tab: The total number of visits to your Page’s likes tab. • Admin Tabs: The total number of visits to your Page’s admin tabs. • Events Tab: The total number of visits to your Page’s events tab. Other Page Activity • Mentions: The number of times people tagged your Page in a post. • Posts By Other People On Your Page: The number of times people posted on your Page. • Check-ins: The number of times people checked in at your location. • Offers Claimed: The number of offers claimed by people. Posts Insights for the selected post or posts. Post Types • Average Reach: The average number of unique people who who were shown your posts, broken down by type of post. • Average Engagement: The average number of post clicks and the average number of likes, comments, and shares, broken down by type of post. All Posts Published • Published <date>: The date and time a post went live. • Post: Indicates the post’s content as well as a permalink to the post details card. • Type: Indicates whether the Page post was video, photo, link, offer, question, or text-based status. • Targeting: The audience (public or targeted) the Page post was shown to. • Reach: The total number of unique people who were shown a post. • Engagement: Indicates the total number of likes, comments, and shares as well as post-clicks associated with a Page post. Post Details Card • Post Clicks: The total number of clicks on your posts, not counting Likes, Comments, and Shares. This includes photo views, video plays, link clicks, and other clicks. • Link Clicks: The number of clicks on links in your post, including links to a Facebook page, event, app, or site off Facebook. • Other Clicks: The number of clicks on your post, including only clicks to see more, on the Page title, on the time you posted, on the total post likes, on your total post comments and on your total post shares. • Photo Views: The total number of clicks on the photo in your Page post. Post Video Card • Clicks to Play: The number of video plays. Clicks to play register when a video starts playing, after a person has clicked to play it. Clicks to play do not register for videos that come to life as people scroll through News Feed. This metric is available for both videos uploaded directly to Facebook and videos embedded from players outside of Facebook. It is not available for links to videos that play off Facebook. • Video Views: The total number of times your video was viewed for 3 seconds or more.
  • 4. © 2014 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. Visits (cont.) Post Video Card (cont.) • Unique Video Views: The number of people who viewed your video for 3 seconds or more. • Views to 95%: The number of views at the 95% point of your video. Due to blank end screens at the ends of videos causing high rate of early departure, we highlight views to 95% in Page Insights. • Average Duration of Video Viewed: The average length of time people spent viewing your video. • Average Percentage of Video Viewed: The average percentage of your video that people viewed. People Insights for the selected demographic or demographics Your Fans • Your Fans: Compares the demographics of people who like your Page to Facebook’s total population including age, gender, geography and language. • Country Fan Counts: The number of people who like your Page broken down by country. This is based on the person’s estimated home location. • City Fan Counts: The number of people who like your Page broken down by city. This is based on the person’s estimated city. • Language Fan Counts: The number of people who like your Page broken down by language. This is based on the person’s default language. People Reached • People Reached: Breaks down the people who were shown your posts by the same demographic data. People Engaged • People Engaged: Breaks down the people who have engaged with your posts by the same demographic data. Check-ins (to be added) • Check-ins: Breaks down the people who have checked in to your location by the same demographic data. Export Definitions of the Daily Like Sources within the “new” export format Daily Like Sources • Ads: The total number of likes from an ad. • API: The total number of likes from a non-Facebook application. • External Connect: The total number of likes from your external web page. • Fan Context Story: The total number of likes from an ad that shows people liking your Page. • Feed Chaining: The total number of likes from liking a Facebook recommended Page in your News Feed • Hovercard: The total number of likes from when a user likes a Page while hovering over a Page name or image in News Feed. • Invitations: The total number of likes from a Page invitation. • Keyword Search: The total number of likes that originated from a list of keyword search terms.
  • 5. © 2014 Facebook, Inc. All rights reserved. Product specifications subject to change without notice. Export (cont.) Daily Like Sources (cont.) • Like Story: The total number of likes from a story that is shown in News Feed. • Mobile: The total number of likes not captured in a more granular category on a mobile device. • Mobile Ads: The total number of likes from a News Feed ad on a mobile device. • Mobile Page Browser: The total number of likes from browsing a list of Pages on a mobile device. • Mobile Page Browser Invite: The total number of likes from a Page invitation on a mobile device. • Mobile Page Suggestions on Liking: The total number of likes from a Page suggestion after you’ve liked a suggested Page. • Needy Page Suggestion Megaphone: The total number of likes from a Page suggestion of a Page that has low adoption. • Others: Catch all if not defined in any other like source. • Page Browser: The total number of likes that occur from browsing a Facebook recommended list of Pages. • Page Browser Chaining: The total number of likes that occur immediately after liking a Facebook recommended Page. • Page Invite: The total number of likes from a Page invitation. • Page Invite Escape Hatch: The total number of likes from the facepile area of a Page invitation. • Page Post Like Story: The total number of likes from content in News Feed that was initiated by a friend. • Page Profile: The total number of likes from the like button in the header of your Page. • Photo Snowlift: The total number of likes from when a photo is expanded. • Recommended Pages: The total number of likes from when your Page is recommended by Facebook. • Reminder Box Invite: The total number of likes from the reminder for Pages that have been recommended to you by a friend that you have not yet liked. • Reminder Box Invite All: The total number of likes from option to like all recommended pages in the reminder for Pages that have been recommended to you by a friend. • Reminder Box Recommendation: The total number of likes from the Facebook recommended Pages in the reminder for Pages that have been recommended to you by a friend. • Search: The total number of likes from a direct search result. • Share Story: The total number of likes from a story shared by a friend. • Ticker: The total number of likes from a ticker story. • Timeline: The total number of likes from a timeline entry. • Timeline Collection: The total number of likes from the collection area of a timeline. • Unconnected Story: The total number of likes from when your Page story is published in News Feed that has no connection to your Page. • Wizard Suggestion: The total number of likes from the suggestions prompted to a new user as they set up their Facebook account.