The document discusses decision making and decision support systems. It describes decision making as a multi-stage process involving intelligence, design, choice, and implementation. It then defines decision support systems as computer-based tools that help decision makers in the intelligence stage by identifying problems and generating potential solutions. The document outlines different types of decision support systems and their uses.

3. Decision Support System

24. Knowledge In simpler terms, Knowledge Management seeks to make the best use of the knowledge that is available to an organization, creating new knowledge in the process. Input Human Response / understanding Signal Indication of something Data Some measure of this indication (i.e. measurement of data or things can be evaluated) Information Measure in context of some other thing adding focus and clarity (to bring clarity in data) Expertise Information developed on the basis of principles for problem solving. Knowledge Developing capabilities for effective behaviour. IC Set of knowledge uniquely took by the person.