1. Prashob Puthilom Kunnath
23 Emily Place. Auckland|Mob:02102637957|prashob.pk@gmail.com
Linked In , @prashobpk, Facebook
page 1 of 4
Core Belief
As the late Steve Jobshadremarked“StayHungry,Stay Foolish”- Ihave Salesforcefunctional and
applicationadministrationexperience, managingfrontendhasalwaysbeenmypassionand some way
downthe line Irealizedthatmy alterpassionwasin programming aswell andsomehow the dotswere
not connecting,mypursuitwasmade a realitywhileIlandedanopportunityinAuckland,Ibelieve,Iwill
have sufficient .NetStack programmingexperience toconnectthe dotsand become aplatform
administratorandprogrammer, Iwouldappreciate anysupporttoconnectthe dots.
Summary
Around1 yearSalesforce Implementationexperience withspecial focuson Requirementgathering,
processstreamlining,solutiondesign,base applicationrollout, reportdesign andscalinguseradoption.
2.7 years’experience inthe role of supportingthe Salesforce CRMapplicationasa Salesforce
Administrator,Analystandadoptionspecialist.
Rolledouta 60 userSalesforce CRMinstance in2 monthsworkingwithdiverse usergroupsbasedin
differentgeographies,whenthe parentcompanysplittocreate anew Start Up companyas a Scrum
Master gatheringrequirementsfromall levelsfromCEOtothe Inside salesteam.
Designed,Configuredthe Dashboardsandthe UnderlyingReportsbasedonReportingFramework-
Velocity,QuantityandQualityandensureduseradoptioncollaboratingwiththe CEOandthe
Management.
2.7 years’experience inthe role of supportingthe Salesforce CRMapplicationasa Salesforce
Administrator,Analystandadoptionspecialist.
7 yearsof experienceof managinga750 User Nativelymanagingbothasa Serveradministratoraswell
as a functional analystfora ProjectManagementtool calledDigite.
Responsible forReturnoninvestmentof aboutUSD200,000 on Salesforce CRMand Digite Applications.

2. Prashob Puthilom Kunnath
23 Emily Place. Auckland|Mob:02102637957|prashob.pk@gmail.com
Linked In , @prashobpk, Facebook
page 2 of 4
Professional Experience
Industry Connect Auckland,NZ
Job Ready Internship June 2015 – till Date
 Pursuinga handson.NetStack internshipwithfocuson.NetFramework4.5,C# 5.0, ASP.Net
MVC web technologies,SQL2012 database.
 The internshipwillalsoincludeworkingona commercial project.
BrillioTechnologiesPrivate Limited(FormerlyCollaberaSolutions) Bangalore, India
Senior Lead Jan 2014 – Oct 2014
 Responsible forsettingupthe Salesforce SalesCloudforthe entire organizationfromafresh
instance whenthe Companysplittocreate a Start upfrom itsParentCompany.
 Managed the entire projectlifecyclesingle handedfromConception,Requirement,Design,
Configurationlaunchandscale useradoptionacrossdifferentusergroups.
 ProjectKickOff and RequirementGatheringSessionswithSalesandAccountTeamsbasedinthe
US
 To capture the General Salesprocess,ASISandTO BE Mapping,Gap Identificationand
RemediationanddocumentinginMS Visio,Excel andMSWord
 Analyzingorganizationprocesses, convertingbusinessworkflowsintoexact Salesforce.com
workflowsandconfiguringSalesforce.com tomeetbusinessrequirements.
 Designingthe LandingPage usingCustomDomain, Role Hierarchy,CustomProfiles andpublic
Groups creationandusermanagement.
 Hands onExperience increating CustomObjects,Customfields,Page layouts,CustomTabs,
Reports and variousothercomponentsasperthe clientandapplicationrequirements.
 Creating Email Templates,Page Layouts,Workflows,WorkflowActions andApproval Process
 Data Import usingData Loaderand Data IntegrityTesting
 Rollingoutthe instance toa 60 Memberuser teambasedinUS,UK and Indiangeographies
Througha trainingandawarenesssession
 GatheringDashboardand ReportFrameworkrequirementsforthe nextphase of
implementation,Configuringandshow casingthe dashboardstothe CEO and Leadershipteam
to value addand facilitate BusinessReview anddecisionmaking
 Trainingand DrivingUserAdoptionbyConfiguring WorkFlow actions, impartingSalesforce 1
mobilityawareness,OutlookIntegration,CollaborationthroughChatter

3. Prashob Puthilom Kunnath
23 Emily Place. Auckland|Mob:02102637957|prashob.pk@gmail.com
Linked In , @prashobpk, Facebook
page 3 of 4
 AndusingAnalyticSnapshotsandCustomobjectstosolve dataentryat multiple sources.
 IntegratedthirdpartyapplicationssuchasRainMaker, Hub spotand Inside View
 Interactingwiththe Salesforce SuccessPlanteamtoimplementbestpracticestoderive value
and improve adoption.
 Salesforce Administration and day to day Support for the entire Organization.
 Change management if any during the salesforce release cycles.
 Issue tracking and suggesting product improvement to the Salesforce team.
BrillioTechnologiesPrivate Limited (FormerlyCollaberaSolutions) Bangalore, India
Salesforce Administrator/Lead May 2011 – Dec 2013
 Responsible for 65 User Salesforce instance as a Salesforce Administrator
 User Management and License Management
 Data Management- Clean Up, De-Duplication, Merging of Records, Importing Data.
 Responsible for all Point and Click changes-Creating Fields, Workflows, Record Type,
Page Layouts, Designing and configuring user profiles.
 Creating Dashboards for various teams for Business Review and decision making
 Using Workflow Actions to create email alerts and intelligence to improve user adoption
 Web2Lead Implementation capturing leads from various customer data capture points in
the company website
 Issue tracking and resolution.
 Evangelising and training users.
BrillioTechnologiesPrivate Limited (FormerlyCollaberaSolutions) Bangalore, India
Functional Support May 2011 – Oct 2014
 Functional administration of an 750 user Agile Management Tool -Digite used by various
project teams for Project Tracking
 Providing technical support to the Jboss application server – Cache Cleaning, Server
Restart.
 Technical Support to the Back end Oracle Database Server
 Beta Testing of New Release upgrades in the Sandbox and deploying them to production

4. Prashob Puthilom Kunnath
23 Emily Place. Auckland|Mob:02102637957|prashob.pk@gmail.com
Linked In , @prashobpk, Facebook
page 4 of 4
Technical Expertise
CRM
▪ Salesforce SalesCloud
Database
▪ Oracle 10g
ProductivityTools
▪ MS Project Management, MS Word, MS Excel, MS PowerPoint, MS Visio
Education
 MBA – Marketing& Systems.
VisaStatus
 New Zealand Open work visa expiry on June 06, 2016
 Class UC Subclass(457) Australian Work Visa till June 02, 2018
Referees
 On Request