Stuff happens. Things don’t always go as planned and that means you’ll need to deliver bad news to your clients sometimes. Don’t soften it, never hide it, never blame and never assume it will go away without being addressed. There is normally some opportunity that comes with delivering bad news. Mistakes will happen but it’s how you deal with it that builds trust with customers. Below I offer a few ideas on delivering this news. Perhaps one of these scenarios for delivering bad news will work for you

1. ARE YOU WORKINGIN YOUR BUSINESSOR ON YOUR BUSINESS?
A company wants to stay focusedon itscore business. Many non-core functionscandistractyou and
especiallyHR. Accordingto Inc.magazine,some 85 percentof companiesnow outsource atleastsome
of theirhumanresourcesfunctions. Itiseasyto see why.Itis much more efficient toleveragethe
expertiseof othersfortransactional HRserviceslike payroll,healthcare andretirementbenefits.
More recently,strategicHRservicessuchasrecruiting,hiring,compensation,riskprotectionand
compliance are beingoutsourcedaswell. The reasonsare the same—companiesdon’twanttomanage
these servicesthemselves,particularlyascompliancerequirementsbecome more andmore complex.
Human Resource Outsourcers(HRO’s) andProfessional EmployerOrganizations (PEOs) have emerged
and offercompanies“one stopshop,”fortheirHRneeds.
However,strategicHRservicesare more sensitive,andwhenitcomestohiringandretainingthe best
employees,andcomplyingwithlocal andfederallaws,miscuescanbe costly.Asa companygrows,it
needsmore thana vendor.Itneeds a trustedadvisor.
PriorityHRoffersHRconsultingservicestoprovide thiskindof guidance.We offergrowingcompanies
withevolvingHRneedsaccesstoa worldof expertise throughasingle,experiencedpointof contact
whocan facilitate anddirectthe implementationof state-of-the-artHRprograms.The companygets a
teamof dedicated andexperienced HRadvisors whounderstand the company’sneeds.
Thiskindof guidance becomesespeciallyimportantascompanies experience more andmore complex
compliance thatcan alsovary fromstate to state as well ascityto city.
OutsourcingstrategicHRservicescansave a companytime andresources,andadd tremendousvalue
whendone right.Because everycompanyisdifferent,itisimportantforanHR servicesfirmtohave a
strongrelationshipwiththe companiesitserves. PriorityHRofferseachclientadedicatedhuman
resource advisorwhocan oversee all orpartof a company’s employmentprocess.Insteadof acookie
cutterprogram offeringonlyemployee self-service tools,yougetjustthe resourcesyouneed,whenyou
needthem,andwhere youneedthem.