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ProductCamp
                      2012

Keeping your Product Management
Sanity when moving to Agile

John Milburn jmilburn@pragmaticmarketing.com



                www.productcamptoronto.wordpress.com
Business                       Marketing
                                                           Positioning
                                             Plan                           Plan

             Market
              Market         Market                         Buying       Customer
                                            Pricing
             Problems
            Problems        Definition                      Process      Acquisition

             Win/Loss      Distribution   Buy, Build         Buyer        Customer
             Analysis        Strategy     or Partner        Personas      Retention

             Distinctive    Product         Product           User          Program
            Competence      Portfolio     Profitability     Personas     Effectiveness
Strategic




                                                                                                                                 Tactical
                                                                                                                                 Tactical
             Market        Strategy       Business         Planning      Programs        Readiness           Support

            Competitive      Product                                       Launch          Sales          Presentations
                                          Innovation      Requirements
             Landscape      Roadmap                                         Plan          Process           & Demos

            Technology                                        Use          Thought                           “Special”
                                                                                         Collateral
            Assessment                                     Scenarios      Leadership                           Calls

                                                             Status        Lead            Sales               Event
                                                           Dashboard     Generation        Tools              Support

                                                                         Referrals &      Channel             Channel
                                                                         References       Training            Support
                                                                                                Pragmatic Marketing Framework™

                                                                                                                                       2
Business                      Marketing
                                                           Positioning
                                              Plan                          Plan

              Market         Market                         Buying       Customer
                                             Pricing
             Problems       Definition                      Process      Acquisition

             Win/Loss      Distribution    Buy, Build        Buyer        Customer
             Analysis        Strategy      or Partner       Personas      Retention

             Distinctive    Product         Product           User          Program
            Competence      Portfolio     Profitability     Personas     Effectiveness
Strategic




                                                                                                                                 Tactical
                                                                                                                                 Tactical
             Market        Strategy        Business        Planning      Programs        Readiness           Support

            Competitive      Product                                       Launch          Sales          Presentations
                                           Innovation     Requirements
             Landscape      Roadmap                                         Plan          Process           & Demos

            Technology     UI Design?     User Stories?       Use          Thought                           “Special”
                                                                                         Collateral
            Assessment                                     Scenarios      Leadership                           Calls

                                             User            Status        Lead            Sales               Event
                           Use Cases?
                                          Acceptance?      Dashboard     Generation        Tools              Support

                           Functional       Always          Iteration    Referrals &      Channel             Channel
                            Design?        Available?       Planning     References       Training            Support
                                                                                                Pragmatic Marketing Framework™

                                                                                                                                       3
Working software is the measure of the team’s
progress
  It doesn’t mean “no documentation”
“Design” may be expressed with prototypes
  It doesn’t mean “no design”
Testing and quality are the responsibility of the
team
  It doesn’t mean “no QA”


                                                    4
Requirements –> User Stories

MRD / MRT / PRD –> Backlog(s)

Hours/Days/Weeks –> Velocity

Status Meetings –> Standups / Scrums

Project Plans –> Burnups, Burndowns

PM / Designer –> PM / PO / Designer

Release Milestones –> Sprints / Iterations

                                             5
Greater flexibility to deal with change

We know earlier when we are in trouble

We have a greater sense of accomplishment

Greater Product Management –Development TRUST




                                                6
Product Mgt is Accountable for Market Requirements
  Writing
  Grouping
  Prioritizing
It is impossible to prioritize 100’s of requirements

Prioritization is based on VALUE to the Market

PM owns the WHAT, Dev owns the HOW


                                                       7
Market Problems define the product

We still must balance Scope vs. Time vs. Money

We need to release something

We need to make money

People are involved



                                                 8
Waterfall Planning                                                                                               9




                                                                               Marketing    Launch
                                                                                 Plan        Plan


                                                       Design
                                                        Spec
Product         Business
Roadmap           Plan                Requirements                                                        LAUNCH
                                                           Project                          System
                                                                             Build / Test    Test
                                                            Plan




                           Business                                  Start                           Release
                             Gate                                    Gate                             Gate

Master Requirements List
    Goals / Themes


                                           Market Requirements Document
                                             Market Requirements Table
Waterfall Planning - Accountability                                                                              10




     -- Product Manager
     -- Development
     -- Product Marketing Manager                                              Marketing    Launch
                                                                                 Plan        Plan


                                                       Design
                                                        Spec
Product         Business
Roadmap           Plan                Requirements                                                        LAUNCH
                                                           Project                          System
                                                                             Build / Test    Test
                                                            Plan




                           Business                                  Start                           Release
                             Gate                                    Gate                             Gate

Master Requirements List
    Goals / Themes


                                            Market Requirements Document
                                              Market Requirements Table
Agile Planning                                                                                                         11




                                                                                  Marketing     Launch
                                                                                    Plan         Plan
                                               Arch /Design
                          User Stories
                                                              Burnups /
Product       Business                                        Burndwns
Roadmap         Plan
                                                                                                                LAUNCH
                                     Overall Project
                                                          Sprint                      Sprint      System
                                         Plan                          Build(s)
                                                          Plan(s)                     Test(s)      Test




                    Business                            Start                                              Release
                      Gate                             Gate(s)                           Demo(s)            Gate
Product Backlog



                                          Release Backlog


                                                                    Sprint Backlogs
Agile Planning - Accountability                                                                                        12




 -- Product Manager
 -- Product Owner
 -- Development
 -- Product Marketing Manager
                                                                                  Marketing     Launch
                                                                                    Plan         Plan
                                               Arch /Design
                          User Stories
                                                              Burnups /
                                                              Burndwns
Product       Business
Roadmap         Plan
                                                                                                                LAUNCH
                                     Overall Project
                                                          Sprint                      Sprint      System
                                         Plan                          Build(s)
                                                          Plan(s)                     Test(s)      Test




                    Business                            Start                                              Release
                      Gate                             Gate(s)                           Demo(s)            Gate
Product Backlog



                                          Release Backlog


                                                                    Sprint Backlogs
Understaffing

Waterfall management with Agile development

Still must build trust

Distributed teams make it harder

We must make time to communicate



                                              13
Thanks !



jmilburn@pragmaticmarketing.com

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How to keep your Product Management sanity and perspective: John Milburn (Pragmatic Marketing)

  • 1. ProductCamp 2012 Keeping your Product Management Sanity when moving to Agile John Milburn jmilburn@pragmaticmarketing.com www.productcamptoronto.wordpress.com
  • 2. Business Marketing Positioning Plan Plan Market Market Market Buying Customer Pricing Problems Problems Definition Process Acquisition Win/Loss Distribution Buy, Build Buyer Customer Analysis Strategy or Partner Personas Retention Distinctive Product Product User Program Competence Portfolio Profitability Personas Effectiveness Strategic Tactical Tactical Market Strategy Business Planning Programs Readiness Support Competitive Product Launch Sales Presentations Innovation Requirements Landscape Roadmap Plan Process & Demos Technology Use Thought “Special” Collateral Assessment Scenarios Leadership Calls Status Lead Sales Event Dashboard Generation Tools Support Referrals & Channel Channel References Training Support Pragmatic Marketing Framework™ 2
  • 3. Business Marketing Positioning Plan Plan Market Market Buying Customer Pricing Problems Definition Process Acquisition Win/Loss Distribution Buy, Build Buyer Customer Analysis Strategy or Partner Personas Retention Distinctive Product Product User Program Competence Portfolio Profitability Personas Effectiveness Strategic Tactical Tactical Market Strategy Business Planning Programs Readiness Support Competitive Product Launch Sales Presentations Innovation Requirements Landscape Roadmap Plan Process & Demos Technology UI Design? User Stories? Use Thought “Special” Collateral Assessment Scenarios Leadership Calls User Status Lead Sales Event Use Cases? Acceptance? Dashboard Generation Tools Support Functional Always Iteration Referrals & Channel Channel Design? Available? Planning References Training Support Pragmatic Marketing Framework™ 3
  • 4. Working software is the measure of the team’s progress It doesn’t mean “no documentation” “Design” may be expressed with prototypes It doesn’t mean “no design” Testing and quality are the responsibility of the team It doesn’t mean “no QA” 4
  • 5. Requirements –> User Stories MRD / MRT / PRD –> Backlog(s) Hours/Days/Weeks –> Velocity Status Meetings –> Standups / Scrums Project Plans –> Burnups, Burndowns PM / Designer –> PM / PO / Designer Release Milestones –> Sprints / Iterations 5
  • 6. Greater flexibility to deal with change We know earlier when we are in trouble We have a greater sense of accomplishment Greater Product Management –Development TRUST 6
  • 7. Product Mgt is Accountable for Market Requirements Writing Grouping Prioritizing It is impossible to prioritize 100’s of requirements Prioritization is based on VALUE to the Market PM owns the WHAT, Dev owns the HOW 7
  • 8. Market Problems define the product We still must balance Scope vs. Time vs. Money We need to release something We need to make money People are involved 8
  • 9. Waterfall Planning 9 Marketing Launch Plan Plan Design Spec Product Business Roadmap Plan Requirements LAUNCH Project System Build / Test Test Plan Business Start Release Gate Gate Gate Master Requirements List Goals / Themes Market Requirements Document Market Requirements Table
  • 10. Waterfall Planning - Accountability 10 -- Product Manager -- Development -- Product Marketing Manager Marketing Launch Plan Plan Design Spec Product Business Roadmap Plan Requirements LAUNCH Project System Build / Test Test Plan Business Start Release Gate Gate Gate Master Requirements List Goals / Themes Market Requirements Document Market Requirements Table
  • 11. Agile Planning 11 Marketing Launch Plan Plan Arch /Design User Stories Burnups / Product Business Burndwns Roadmap Plan LAUNCH Overall Project Sprint Sprint System Plan Build(s) Plan(s) Test(s) Test Business Start Release Gate Gate(s) Demo(s) Gate Product Backlog Release Backlog Sprint Backlogs
  • 12. Agile Planning - Accountability 12 -- Product Manager -- Product Owner -- Development -- Product Marketing Manager Marketing Launch Plan Plan Arch /Design User Stories Burnups / Burndwns Product Business Roadmap Plan LAUNCH Overall Project Sprint Sprint System Plan Build(s) Plan(s) Test(s) Test Business Start Release Gate Gate(s) Demo(s) Gate Product Backlog Release Backlog Sprint Backlogs
  • 13. Understaffing Waterfall management with Agile development Still must build trust Distributed teams make it harder We must make time to communicate 13