14. Engage and Interact Meet new people and possible partners Milan has been on Twitter since Aug. 27 and is being followed by over 100 people, most from Baltimore,including media, “movers and shakers”, city and state agencies, etc. Plus, the restaurant is included in 20 Lists created by followers.
32. Questions that need to be asked before getting into social media: Who is going to manage the social media campaign and much time is to be allocated? What is your response policy to questions/criticism/praise? What are the benchmarks to measure usefulness/success?