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Planning for Cloud Profitability from Day One
Webinar with ProfitBricks, Inc. | Q1 2016
2
Introduction ProfitBricks in 2015
Mission Painless Cloud Computing Infrastructure service which enables
existing IT teams, to deploy their applications and get all of the
benefits of the at an IT budget friendly price.
Details HQs in Berlin, Germany, San Antonio, TX and Boston, MA
135 Employees
Investors Achim Weiss –CEO
Andreas Gauger –CMO
United Internet (UTDI: Market Cap: $8 Billion)
Technology KVM Based – Cloud Computing IaaS service, built on InfiniBand
network interconnects with an efficient, performance optimized
platform with minute based metering and billing, deployed on
premium commodity hardware and housed in top-tier data centers.
Product IaaS – Compute, Networks, Storage with Data Center Design and
Management Software
3
Other Cloud Providers
ProfitBricks:
Painless Cloud Infrastructure
Painless Cloud Infrastructure
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
- 4 -
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
- 5 -
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
- 6 -
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
- 7 -
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Cloud Computing’s Appeal
• F l e x i b i l i t y
• A g i l i t y
• S c a l a b i l i t y
• U b i q u i t y
• A d a p t a b i l i t y
• U p d a t a b i l i t y
• C o s t s
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Why Customers Want Cloud
- 9 -
43% reduce IT capital expenses
40% reduce cost of IT operations
23% increase operational productivity
22% increase agility & competitiveness
21% improve performance
15% access new technologies
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
- 10 -
• Software as a Service (SaaS)
• Platform as a Service (PaaS)
• Infrastructure as a Service (IaaS)
• Business Process as a Service (BPaaS)
• Managed Clouds
Enter the Clouds
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Cloud Computing Is a Growing Market Opportunity
SaaS
$133B
PaaS
$12B
IaaS
$5B
BPaaS
$10B
Source: Forrester Research
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Technologies with High Growth Potential
0% 10% 20% 30% 40% 50% 60%
Managed Print Services
Converged Infrastructure
Software-defined networking
Unified communications and collaboration
Servers/data center
PCs/notebooks/netbooks
Data networking (routing, switching)
Business software
Other (please specify)
Data storage
Virtualization
Application development
Mobile device management/BYOD
Internet of Things/machine-to-machine applications
Printing and imaging
Wireless networking
Mobile devices (smartphones, tablets, handhelds)
Business analytics / Big Data
Voice services/bandwidth/connectivity/Internet access
Backup, continuity and disaster recovery
Data security
Cloud infrastructure/services
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Cloud as a Replacement
Servers Backup Storage
Software Security Communications
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
- 14 -
Average solution provider earns as much as 1/2
to 2/3 of their gross revenue from managed
services
Cloud as a Revenue Generator
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Cloud as a Systems Catalyst
Cloud Computing
Devices
Applications
Networks
Analytics
Storage/Backup
Output/Presentation
Transport
Security
Administration&Operations
Training&Support
ManagedServices
Consultation&Advisory
CapEx
OpEx
(CapEx) +
((OpEx)*(Time))
=
Total Accretive Value
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
CapEx vs. OpEx
Revenue
Time
CapEx
OpEx
Compounding
Recurring
Revenue
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Operating Deficit
Cloud Challenge
Revenue/Cost
Time
1
Operating
Costs
Recurring
Revenue
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Cloud Challenge
Revenue/Cost
Time/Accounts
1
2
3
4
5
6
7
8
Operating
Costs
Recurring
Revenue
Cash Flow
Positive
• Cash flow turns
positive when
recurring revenue is
greater than
operating expense
• Cloud service
achieves ROI when
revenue covers
operating expenses
and initial investment
costs
• Profitability happens
when recurring
revenue generates
more than
investment and
operating expenses
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Compounding Cloud Revenue
Revenue&OperatingExpenses
Time
• Continuous addition
of new accounts or
account expansion
that leads to
increasing revenue
• Scaling resources
faster than services
consumption
• Maintaining a low
account attrition rate
• Commitment to sales
and marketing of
services and value
• Focus on customer
experience and
outcome-based
value
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Planning for Profitability
• Identify Customer
 You can operate globally, but the world is not your
customer
 Understand and profile customers to establish
sales scenarios and customer interactions
 Define who is not your customer and why
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Planning for Profitability
• Select a Cloud Model
Advise
Refer
Resell
Build
Support
Manage
Operate
Investment
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Planning for Profitability
• Select a Recurring Revenue Model
 On-demand
 Weekly
 Monthly
 Quarterly
 Annually
Revenue model will determine
sales needs and operating
parameters for planning
expenses and investments
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Planning for Profitability
• Pick a Cloud, but Not Any Cloud
 Keep start-up costs down by leveraging existing
expertise and resources
 Build cloud practices based on existing technology
and customer experience
 Create value by incorporating existing resources
with cloud capabilities
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Planning for Profitability
• Plan Transition – Don’t Do a Crash Change
Revenue&OperatingExpenses
Time
Cloud
Legacy Products
Inflection Point
• Do not stop selling
legacy products; use
legacy revenue streams
to pay for future
investments
• Plan a steady,
progressive transition
from legacy revenue to
cloud/services revenue
• Set milestones and goals
for expanding cloud
revenue and measuring
performance
• Accept that this process
takes time – up to 3
years
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Planning for Profitability
• Make a Plan, Set Goals, Draw a Road Map
 Create a vision that translates to value
 Set goals – revenue and development
 Know how you’re performing
 Decide when to expand capacity
 Maintain and exceed returns on investment
 Draft a plan that sets the operational parameters, roles and
responsibilities, and performance expectations
 Establish what you want to be when you grow up
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Planning for Profitability
• Commit to Sales, Not Just Technology
 You are first and foremost a sales organization
 Cloud services model is dependent on sales first,
technology second
 Create a sales culture with management,
governance, planning, expectations, and
accountability
 Demonstrate sales capabilities to vendors
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Planning for Profitability
• Commit to Marketing
 Cloud capabilities are worthless if no one knows
who you are, what you’re doing, or what you’re
capable of
 Communicate value to vendors and customers alike
 Use all available resources
 Commit to sustained marketing and
communications; no “one and done” efforts
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Wash, Rinse, Repeat
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
- 29 -
QUESTIONS
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Getting Started
- 30 -
Check out the new
ProfitBricks
Cloud Computing:
Channel Go-To-Market
Guide, produced
by The 2112 Group
©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission.
STRATEGY.
EXECUTION.
GROWTH.
Larry Walsh
lmwalsh@the2112group.com
@lmwalsh2112
@the2112group
Website
www.the2112group.com
2112 Blog
www.the2112group.com/blog
Information contained in this publication has been obtained by sources and methodologies of The 2112 Strategy Group, LLC, and are considered to be reliable but not warrantied. This publication may
contain the opinions of The 2112 Strategy Group, which are subject to change from time to time. This publication is copyrighted by The 2112 Strategy Group, LLC. Any violation of the limited terms of
reproduction or redistribution of this publication, in whole or in part, whether in hard-copy format, electronically, or otherwise to persons not authorized to receive it, without the express consent of The 2112
Strategy Group, LLC, is in violation of U.S. copyright law and will be subject to an action for civil damages and, if applicable, criminal prosecution. Any questions should be directed to The 2112 Strategy
Group at (347) 770-2112 or info@the2112group.com.

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Planning for Cloud Profitability From Day One: MSP VAR Companies and Cloud Computing

  • 1. Planning for Cloud Profitability from Day One Webinar with ProfitBricks, Inc. | Q1 2016
  • 2. 2 Introduction ProfitBricks in 2015 Mission Painless Cloud Computing Infrastructure service which enables existing IT teams, to deploy their applications and get all of the benefits of the at an IT budget friendly price. Details HQs in Berlin, Germany, San Antonio, TX and Boston, MA 135 Employees Investors Achim Weiss –CEO Andreas Gauger –CMO United Internet (UTDI: Market Cap: $8 Billion) Technology KVM Based – Cloud Computing IaaS service, built on InfiniBand network interconnects with an efficient, performance optimized platform with minute based metering and billing, deployed on premium commodity hardware and housed in top-tier data centers. Product IaaS – Compute, Networks, Storage with Data Center Design and Management Software
  • 3. 3 Other Cloud Providers ProfitBricks: Painless Cloud Infrastructure Painless Cloud Infrastructure
  • 4. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. - 4 -
  • 5. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. - 5 -
  • 6. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. - 6 -
  • 7. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. - 7 -
  • 8. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Cloud Computing’s Appeal • F l e x i b i l i t y • A g i l i t y • S c a l a b i l i t y • U b i q u i t y • A d a p t a b i l i t y • U p d a t a b i l i t y • C o s t s
  • 9. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Why Customers Want Cloud - 9 - 43% reduce IT capital expenses 40% reduce cost of IT operations 23% increase operational productivity 22% increase agility & competitiveness 21% improve performance 15% access new technologies
  • 10. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. - 10 - • Software as a Service (SaaS) • Platform as a Service (PaaS) • Infrastructure as a Service (IaaS) • Business Process as a Service (BPaaS) • Managed Clouds Enter the Clouds
  • 11. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Cloud Computing Is a Growing Market Opportunity SaaS $133B PaaS $12B IaaS $5B BPaaS $10B Source: Forrester Research
  • 12. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Technologies with High Growth Potential 0% 10% 20% 30% 40% 50% 60% Managed Print Services Converged Infrastructure Software-defined networking Unified communications and collaboration Servers/data center PCs/notebooks/netbooks Data networking (routing, switching) Business software Other (please specify) Data storage Virtualization Application development Mobile device management/BYOD Internet of Things/machine-to-machine applications Printing and imaging Wireless networking Mobile devices (smartphones, tablets, handhelds) Business analytics / Big Data Voice services/bandwidth/connectivity/Internet access Backup, continuity and disaster recovery Data security Cloud infrastructure/services
  • 13. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Cloud as a Replacement Servers Backup Storage Software Security Communications
  • 14. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. - 14 - Average solution provider earns as much as 1/2 to 2/3 of their gross revenue from managed services Cloud as a Revenue Generator
  • 15. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Cloud as a Systems Catalyst Cloud Computing Devices Applications Networks Analytics Storage/Backup Output/Presentation Transport Security Administration&Operations Training&Support ManagedServices Consultation&Advisory CapEx OpEx (CapEx) + ((OpEx)*(Time)) = Total Accretive Value
  • 16. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. CapEx vs. OpEx Revenue Time CapEx OpEx Compounding Recurring Revenue
  • 17. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Operating Deficit Cloud Challenge Revenue/Cost Time 1 Operating Costs Recurring Revenue
  • 18. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Cloud Challenge Revenue/Cost Time/Accounts 1 2 3 4 5 6 7 8 Operating Costs Recurring Revenue Cash Flow Positive • Cash flow turns positive when recurring revenue is greater than operating expense • Cloud service achieves ROI when revenue covers operating expenses and initial investment costs • Profitability happens when recurring revenue generates more than investment and operating expenses
  • 19. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Compounding Cloud Revenue Revenue&OperatingExpenses Time • Continuous addition of new accounts or account expansion that leads to increasing revenue • Scaling resources faster than services consumption • Maintaining a low account attrition rate • Commitment to sales and marketing of services and value • Focus on customer experience and outcome-based value
  • 20. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Planning for Profitability • Identify Customer  You can operate globally, but the world is not your customer  Understand and profile customers to establish sales scenarios and customer interactions  Define who is not your customer and why
  • 21. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Planning for Profitability • Select a Cloud Model Advise Refer Resell Build Support Manage Operate Investment
  • 22. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Planning for Profitability • Select a Recurring Revenue Model  On-demand  Weekly  Monthly  Quarterly  Annually Revenue model will determine sales needs and operating parameters for planning expenses and investments
  • 23. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Planning for Profitability • Pick a Cloud, but Not Any Cloud  Keep start-up costs down by leveraging existing expertise and resources  Build cloud practices based on existing technology and customer experience  Create value by incorporating existing resources with cloud capabilities
  • 24. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Planning for Profitability • Plan Transition – Don’t Do a Crash Change Revenue&OperatingExpenses Time Cloud Legacy Products Inflection Point • Do not stop selling legacy products; use legacy revenue streams to pay for future investments • Plan a steady, progressive transition from legacy revenue to cloud/services revenue • Set milestones and goals for expanding cloud revenue and measuring performance • Accept that this process takes time – up to 3 years
  • 25. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Planning for Profitability • Make a Plan, Set Goals, Draw a Road Map  Create a vision that translates to value  Set goals – revenue and development  Know how you’re performing  Decide when to expand capacity  Maintain and exceed returns on investment  Draft a plan that sets the operational parameters, roles and responsibilities, and performance expectations  Establish what you want to be when you grow up
  • 26. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Planning for Profitability • Commit to Sales, Not Just Technology  You are first and foremost a sales organization  Cloud services model is dependent on sales first, technology second  Create a sales culture with management, governance, planning, expectations, and accountability  Demonstrate sales capabilities to vendors
  • 27. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Planning for Profitability • Commit to Marketing  Cloud capabilities are worthless if no one knows who you are, what you’re doing, or what you’re capable of  Communicate value to vendors and customers alike  Use all available resources  Commit to sustained marketing and communications; no “one and done” efforts
  • 28. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Wash, Rinse, Repeat
  • 29. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. - 29 - QUESTIONS
  • 30. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Getting Started - 30 - Check out the new ProfitBricks Cloud Computing: Channel Go-To-Market Guide, produced by The 2112 Group
  • 31. ©The 2112 Strategy Group, LLC – Distribution Prohibited Without Express Permission. STRATEGY. EXECUTION. GROWTH. Larry Walsh lmwalsh@the2112group.com @lmwalsh2112 @the2112group Website www.the2112group.com 2112 Blog www.the2112group.com/blog Information contained in this publication has been obtained by sources and methodologies of The 2112 Strategy Group, LLC, and are considered to be reliable but not warrantied. This publication may contain the opinions of The 2112 Strategy Group, which are subject to change from time to time. This publication is copyrighted by The 2112 Strategy Group, LLC. Any violation of the limited terms of reproduction or redistribution of this publication, in whole or in part, whether in hard-copy format, electronically, or otherwise to persons not authorized to receive it, without the express consent of The 2112 Strategy Group, LLC, is in violation of U.S. copyright law and will be subject to an action for civil damages and, if applicable, criminal prosecution. Any questions should be directed to The 2112 Strategy Group at (347) 770-2112 or info@the2112group.com.