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THE RESOURCE FOR CORPORATE FINANCE, ACCOUNTING & TREASURY PROFESSIONALS




             Event Sponsors
THE RESOURCE FOR CORPORATE FINANCE, ACCOUNTING & TREASURY PROFESSIONALS




A CFO’s Experience of Going
   With and Living SaaS
                   Jim McGeever
                   COO, NetSuite
My Background
• Ernst & Young – Audit
• Photon Dynamics – Manufacturer of large
  hi-tech capital devices
  – IT reported to me
• Clontech – Manufacturer of biotech
  research technologies
  – IT reported to me
• NetSuite – 15th employee
Photon Dynamics IT Issues
•   Server crashes
•   Remote access
•   Dashboards/reporting/search
•   Backups/Security
•   Lack of integration with other systems
•   Pre Sox public company
•   Version lock
•   Lack of customization/flexibility
•   My new best friend - VAR
Clontech IT Issues
•   Server crashes
•   Remote access
•   Dashboards/reporting/search
•   Backups/Security
•   Lack of integration with other systems
•   Pre Sox public company
•   Version lock
•   Lack of customization/flexibility
•   My new best friend – VAR
•   Y2K upgrade
•   Performance
My SaaS life – 1.0
• Single database for all information – no time spent
  reconciling data, arguing over the numbers
• No reporting packages – 100% Dashboards
• Fully integrated suite – no duplicate data entry
• No time spent worrying about
   – Uptime                      – Version lock/upgrades & maintenance
   – Security                    – Remote access, worldwide
   – Backups                     – SAS 70 and compliance audits
• Much greater flexibility
   – Point and click customization usually by users not IT staff
My SaaS life – 2.0
• Global expansion
  – 9 Subsidiaries worldwide
     • Local reporting, sales/use/VAT/consumption tax requirements
     • Multi currency, consolidation, multi language
  – Customers in 112 countries
• Shared services center
  – All transactional finance functions consolidated offshore
  – Added GL, FP&A, SOX and internal audit
  – No assigned desks, paperless environment
Software Single-tenancy                  Software Multi-tenancy


Company 1     Company 2     Company 3     Company 1   Company 2     Company 3




                                                      Internet
Application   Application   Application




                                                      Application

 Database      Database      Database



                                                      Database
Why Care About Multi-Tenancy?
Vendor Perspective           Customer Benefit
Profitably Deliver Service   Lower Pricing Maintained
See Patterns Across All to   Gain Continuous
Enhance Solution             Innovation
Deploy Solution Rapidly      Quicker Time to Value
Deliver Upgrades Quickly     Reduced Maintenance Cost
All “Clouds” Are Not Equal
Single   Version      Pre               Multi   Version    Designed
                              CITRIX                                     Browser
Tenant   Locked    Internet            Tenant    -less    for Internet




         FAKE CLOUD                              REAL CLOUD
The Move To The Cloud is Accelerating
                                                                               3X



                       4X




    Market Trends: Software as a Service, Worldwide, 2008-2013, Update
    Forecast: Enterprise Software Markets, Worldwide, 2008-2013, 3Q09 Update
Top Drivers for Moving to the Cloud
Survey question: Why is your organization currently using or planning to use SaaS in the
next 12 months?

Considered More Cost-Effective From a TCO
                                                                                           61
  Standpoint Than On-Premises Solution
   Considered to Be Easier and/or Faster to
                                                                                      57
      Deploy Than On-Premises Solution
       Lack of IT Resources to Implement an
                                                                            37
               On-Premises Solution

                    Limited Capital Expense                            34
    Perceived Higher User Acceptance Than
                                                                  30
             On-Premises Solution

Best Alternative for New Regional Deployment                     28

    Temporary Solution to Solve a Temporary
                                                            18
               Business Need
                                     Others        4

                                               0       10   20   30         40   50   60        70
                                                                  Percent
     N = 258
What the Cloud Means to You
• Ready-to-run
• Faster time-to-live
• Low start-up cost
• Pay-as-you-go
• Automated upgrades
• Anywhere access
• Easier audit/regulatory compliance
Consistently More Cost Effective, YoY


                   Up to


               50%
                Lower TCO
Cloud = World-Class Security & Compliance

• Application based security
• Third party scans and penetration tests
• 100% International Information Systems
  Security Certification Consortium (ISC2)
  CISSP-certified
• US Bureau of Industry and Security,
  Department of Commerce Export
  Encryption Compliant
• Payment Card Industry Data Security
  Standard (PCI DSS)
• AICPA SAS-70 Type II Annual Report
Cloud Eases Regulatory Compliance
 Area of Risk              On-Premise                                   Cloud
 SDLC                      Major patch and upgrade procedures           Confirm the results
                           and regression testing and migration to
                           production
 Change Management         Bug fix procedures, testing, etc.            Confirm the results


 Logical Security          All layers-network, operating system,        Proper segregation of duties and
                           database and application in addition to      password policies
                           proper access , password policies
 Physical Security         Security measures for all component, fire    Minimal
                           protection, etc

 Network Security          Security measures for all components,        Minimal
                           firewall, DMZ

 Data Backup & Restore     All backups /restores of servers, data etc   Minimal


 System Availability and   Incident reporting and loss of               Minimal
 Monitoring                productivity due to downtime
Cloud Customization vs. On-Premise

      1       It’s simpler – point & click


      2       Customizations MIGRATE


      3       It’s more powerful – PaaS

                        Ex: SuiteCloud Platform-as-a-Service

              Custom
  Custom     Database     Real-Time    Programmable     Application    Programmable    SuiteFlow
Dashboards     Tables    Integration   User Interface   Distribution     Cloud Logic     BPM
Integrated Process = Real Time Visibility
CFO Takeaways
Cloud Computing Gives You:

    Better cash flow (opex vs. capex)

    Lower financial risk

    Greater financial visibility

    Healthier return on investment


Run – Don’t Walk – to the Cloud
THE RESOURCE FOR CORPORATE FINANCE, ACCOUNTING & TREASURY PROFESSIONALS




                Thank You

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A CFO's Perspective of Going with and Living SaaS

  • 1. THE RESOURCE FOR CORPORATE FINANCE, ACCOUNTING & TREASURY PROFESSIONALS Event Sponsors
  • 2. THE RESOURCE FOR CORPORATE FINANCE, ACCOUNTING & TREASURY PROFESSIONALS A CFO’s Experience of Going With and Living SaaS Jim McGeever COO, NetSuite
  • 3. My Background • Ernst & Young – Audit • Photon Dynamics – Manufacturer of large hi-tech capital devices – IT reported to me • Clontech – Manufacturer of biotech research technologies – IT reported to me • NetSuite – 15th employee
  • 4. Photon Dynamics IT Issues • Server crashes • Remote access • Dashboards/reporting/search • Backups/Security • Lack of integration with other systems • Pre Sox public company • Version lock • Lack of customization/flexibility • My new best friend - VAR
  • 5. Clontech IT Issues • Server crashes • Remote access • Dashboards/reporting/search • Backups/Security • Lack of integration with other systems • Pre Sox public company • Version lock • Lack of customization/flexibility • My new best friend – VAR • Y2K upgrade • Performance
  • 6. My SaaS life – 1.0 • Single database for all information – no time spent reconciling data, arguing over the numbers • No reporting packages – 100% Dashboards • Fully integrated suite – no duplicate data entry • No time spent worrying about – Uptime – Version lock/upgrades & maintenance – Security – Remote access, worldwide – Backups – SAS 70 and compliance audits • Much greater flexibility – Point and click customization usually by users not IT staff
  • 7. My SaaS life – 2.0 • Global expansion – 9 Subsidiaries worldwide • Local reporting, sales/use/VAT/consumption tax requirements • Multi currency, consolidation, multi language – Customers in 112 countries • Shared services center – All transactional finance functions consolidated offshore – Added GL, FP&A, SOX and internal audit – No assigned desks, paperless environment
  • 8. Software Single-tenancy Software Multi-tenancy Company 1 Company 2 Company 3 Company 1 Company 2 Company 3 Internet Application Application Application Application Database Database Database Database
  • 9. Why Care About Multi-Tenancy? Vendor Perspective Customer Benefit Profitably Deliver Service Lower Pricing Maintained See Patterns Across All to Gain Continuous Enhance Solution Innovation Deploy Solution Rapidly Quicker Time to Value Deliver Upgrades Quickly Reduced Maintenance Cost
  • 10. All “Clouds” Are Not Equal Single Version Pre Multi Version Designed CITRIX Browser Tenant Locked Internet Tenant -less for Internet FAKE CLOUD REAL CLOUD
  • 11. The Move To The Cloud is Accelerating 3X 4X Market Trends: Software as a Service, Worldwide, 2008-2013, Update Forecast: Enterprise Software Markets, Worldwide, 2008-2013, 3Q09 Update
  • 12. Top Drivers for Moving to the Cloud Survey question: Why is your organization currently using or planning to use SaaS in the next 12 months? Considered More Cost-Effective From a TCO 61 Standpoint Than On-Premises Solution Considered to Be Easier and/or Faster to 57 Deploy Than On-Premises Solution Lack of IT Resources to Implement an 37 On-Premises Solution Limited Capital Expense 34 Perceived Higher User Acceptance Than 30 On-Premises Solution Best Alternative for New Regional Deployment 28 Temporary Solution to Solve a Temporary 18 Business Need Others 4 0 10 20 30 40 50 60 70 Percent N = 258
  • 13. What the Cloud Means to You • Ready-to-run • Faster time-to-live • Low start-up cost • Pay-as-you-go • Automated upgrades • Anywhere access • Easier audit/regulatory compliance
  • 14. Consistently More Cost Effective, YoY Up to 50% Lower TCO
  • 15. Cloud = World-Class Security & Compliance • Application based security • Third party scans and penetration tests • 100% International Information Systems Security Certification Consortium (ISC2) CISSP-certified • US Bureau of Industry and Security, Department of Commerce Export Encryption Compliant • Payment Card Industry Data Security Standard (PCI DSS) • AICPA SAS-70 Type II Annual Report
  • 16. Cloud Eases Regulatory Compliance Area of Risk On-Premise Cloud SDLC Major patch and upgrade procedures Confirm the results and regression testing and migration to production Change Management Bug fix procedures, testing, etc. Confirm the results Logical Security All layers-network, operating system, Proper segregation of duties and database and application in addition to password policies proper access , password policies Physical Security Security measures for all component, fire Minimal protection, etc Network Security Security measures for all components, Minimal firewall, DMZ Data Backup & Restore All backups /restores of servers, data etc Minimal System Availability and Incident reporting and loss of Minimal Monitoring productivity due to downtime
  • 17. Cloud Customization vs. On-Premise 1 It’s simpler – point & click 2 Customizations MIGRATE 3 It’s more powerful – PaaS Ex: SuiteCloud Platform-as-a-Service Custom Custom Database Real-Time Programmable Application Programmable SuiteFlow Dashboards Tables Integration User Interface Distribution Cloud Logic BPM
  • 18. Integrated Process = Real Time Visibility
  • 19. CFO Takeaways Cloud Computing Gives You: Better cash flow (opex vs. capex) Lower financial risk Greater financial visibility Healthier return on investment Run – Don’t Walk – to the Cloud
  • 20. THE RESOURCE FOR CORPORATE FINANCE, ACCOUNTING & TREASURY PROFESSIONALS Thank You