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Business Discovery in a Changing World
Peter McQuade
Vice President
QlikTech Inc.
Rapid Change Is Under Way

Information is            Ubiquitous       Consumerization
more strategic         computing access   and empowerment
Rapid Change Is Under Way

Information is            Ubiquitous       Consumerization
more strategic         computing access   and empowerment
Data: The Great Renewable Resource
The Challenge Is Harnessing Data’s Value




Source: Gartner, “Information Innovation: The Art of the Possible,” April 2, 2012
A Big Data Analogy: The Last Mile Problem of Telecom
The Last Mile in Telecom Is the Most Difficult to Deliver
Value in Big Data Comes from Relevance and Context
Rapid Change Is Under Way

Information is            Ubiquitous       Consumerization
more strategic         computing access   and empowerment
Many Ways to Interact with Information
Touch Screen Interfaces: Natural, Easy, Immersive
Mobility: On the Go, Anywhere, Everywhere

• Combination of devices results in apps used 50%
  more throughout the day than with laptop alone
• People use mobile devices even off work hours
• Users often maintain their own devices
Rapid Change Is Under Way

Information is            Ubiquitous       Consumerization
more strategic         computing access   and empowerment
We Live in the Age of Empowerment


    Board a plane . . .   . . . Or build a kit plane you
                                 can fly in yourself
The Empowered Consumer

              Social Networking            Apps




     Search                                       Mobility




                           The Empowered
                             Consumer
The Mac App Store




                    Windows Store




                                    Android App Collection
The New Analytics

 Information            Discovery
supply chain
The New Analytics

 Information            Discovery
supply chain
The Role of IT Is Transforming




Source: CITO Research, “From Gatekeeper to Enabler: How the Role of IT is Fundamentally Changing,” Oct. 2012
A Supply Chain Feeds the IT Store




Source: CITO Research, “Putting the IT Store Ecosystem Into Action,” Oct. 2012
App Stores Are Part of the New Enterprise

                                                                                  25% of enterprises have
                       Access controls, app stores                                enterprise app store for
                       overtake discovery of software                             managing corporate-
                       installations to prevent                                   sanctioned apps on PCs
                       unbudgeted license costs                                   and mobile devices




         2013                    2014                     2015                    2016                     2017



                                                       60% of enterprise app stores
                                                       are primarily composed of
                                                       third-party apps rather than
                                                       enterprise-developed apps


Source: Gartner, “There's an App for That: The Growth of Enterprise Application Stores,” September 7, 2012 and,
“Enterprise App Stores Can Increase the ROI of the App Portfolio,” February 4, 2013.
The New Analytics

 Information            Discovery
supply chain
dis•cov•er
                 Verb
                 1. Find (something or someone) unexpectedly or in
                    the course of a search.
                 2. Become aware of (a fact or situation).


                 Synonyms
                 Find – detect – find out – uncover – reveal – unearth




Source: Google search result February 19th, 2013
Useful Discoveries Make All the Trivial Ones Worthwhile




           Image source: Wikipedia, http://en.wikipedia.org/wiki/Alexander_Fleming
See QlikView blog post
and video, “Business
Discovery: The Tale of the
Missing Ingredient,” at
http://bit.ly/11PWdsR
We Make Discoveries Through Streams of Questions




“What do my         “It looks like   “Ok, it seems      “Wow, it looks     “Let’s expand
margins look        one of my        that bicycles      like 20-40 year    the view to see
like for the last   regions has      are not selling    olds are not       all products
three quarters      been under       well in this       buying many        bought by 20-
broken down         goal, I wonder   region, is there   bicycles at all,   40 year olds. It
by region?”         if there’s a     a particular       specifically       looks like
                    specific         bicycle or         mountain           hiking gear is
                    category of      perhaps a          bikes.”            more popular
                    product that’s   customer                              with this group,
                    driving this?”   segment that’s                        which is good
                                     the issue?”                           because it’s
                                                                           less costly to
                                                                           stock…”
Visualizations Are the Tip of the Iceberg of Understanding
People Make Decisions Based on Multiple Sources of Input
Key Takeaways

• Data and computing are everywhere – high volume, velocity and variety
• The information supply chain: fast solutions, high relevance
• The best data in the world is useless if not accessible to decision makers
• Business Discovery software is the critical piece in the IT portfolio that
  delivers the last mile of Big Data
• Not all approaches are equal




                              www.qlikview.com
Thank you!

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Business Discovery in a changing world

  • 1. Business Discovery in a Changing World Peter McQuade Vice President QlikTech Inc.
  • 2. Rapid Change Is Under Way Information is Ubiquitous Consumerization more strategic computing access and empowerment
  • 3. Rapid Change Is Under Way Information is Ubiquitous Consumerization more strategic computing access and empowerment
  • 4. Data: The Great Renewable Resource
  • 5. The Challenge Is Harnessing Data’s Value Source: Gartner, “Information Innovation: The Art of the Possible,” April 2, 2012
  • 6. A Big Data Analogy: The Last Mile Problem of Telecom
  • 7. The Last Mile in Telecom Is the Most Difficult to Deliver
  • 8. Value in Big Data Comes from Relevance and Context
  • 9. Rapid Change Is Under Way Information is Ubiquitous Consumerization more strategic computing access and empowerment
  • 10. Many Ways to Interact with Information
  • 11. Touch Screen Interfaces: Natural, Easy, Immersive
  • 12. Mobility: On the Go, Anywhere, Everywhere • Combination of devices results in apps used 50% more throughout the day than with laptop alone • People use mobile devices even off work hours • Users often maintain their own devices
  • 13.
  • 14. Rapid Change Is Under Way Information is Ubiquitous Consumerization more strategic computing access and empowerment
  • 15. We Live in the Age of Empowerment Board a plane . . . . . . Or build a kit plane you can fly in yourself
  • 16. The Empowered Consumer Social Networking Apps Search Mobility The Empowered Consumer
  • 17. The Mac App Store Windows Store Android App Collection
  • 18. The New Analytics Information Discovery supply chain
  • 19. The New Analytics Information Discovery supply chain
  • 20. The Role of IT Is Transforming Source: CITO Research, “From Gatekeeper to Enabler: How the Role of IT is Fundamentally Changing,” Oct. 2012
  • 21. A Supply Chain Feeds the IT Store Source: CITO Research, “Putting the IT Store Ecosystem Into Action,” Oct. 2012
  • 22. App Stores Are Part of the New Enterprise 25% of enterprises have Access controls, app stores enterprise app store for overtake discovery of software managing corporate- installations to prevent sanctioned apps on PCs unbudgeted license costs and mobile devices 2013 2014 2015 2016 2017 60% of enterprise app stores are primarily composed of third-party apps rather than enterprise-developed apps Source: Gartner, “There's an App for That: The Growth of Enterprise Application Stores,” September 7, 2012 and, “Enterprise App Stores Can Increase the ROI of the App Portfolio,” February 4, 2013.
  • 23. The New Analytics Information Discovery supply chain
  • 24. dis•cov•er Verb 1. Find (something or someone) unexpectedly or in the course of a search. 2. Become aware of (a fact or situation). Synonyms Find – detect – find out – uncover – reveal – unearth Source: Google search result February 19th, 2013
  • 25. Useful Discoveries Make All the Trivial Ones Worthwhile Image source: Wikipedia, http://en.wikipedia.org/wiki/Alexander_Fleming
  • 26.
  • 27. See QlikView blog post and video, “Business Discovery: The Tale of the Missing Ingredient,” at http://bit.ly/11PWdsR
  • 28. We Make Discoveries Through Streams of Questions “What do my “It looks like “Ok, it seems “Wow, it looks “Let’s expand margins look one of my that bicycles like 20-40 year the view to see like for the last regions has are not selling olds are not all products three quarters been under well in this buying many bought by 20- broken down goal, I wonder region, is there bicycles at all, 40 year olds. It by region?” if there’s a a particular specifically looks like specific bicycle or mountain hiking gear is category of perhaps a bikes.” more popular product that’s customer with this group, driving this?” segment that’s which is good the issue?” because it’s less costly to stock…”
  • 29. Visualizations Are the Tip of the Iceberg of Understanding
  • 30. People Make Decisions Based on Multiple Sources of Input
  • 31. Key Takeaways • Data and computing are everywhere – high volume, velocity and variety • The information supply chain: fast solutions, high relevance • The best data in the world is useless if not accessible to decision makers • Business Discovery software is the critical piece in the IT portfolio that delivers the last mile of Big Data • Not all approaches are equal www.qlikview.com