QualiTest Managed Testing Services enable companies to focus more on their core business while benefiting from our professional high quality QA services, testing directors and qualified testing engineers. QualiTest takes full responsibility of your project, large or small. We will manage and staff while at the same time providing all the quality testing services you need. http://www.qualitestgroup.com

1. Qual iTest
Managed Test ing Services

2. About QualiTest
• QA & Testing focus
QA and testing is all that we do!
• World’s 2nd largest Pure Play QA & Testing company
over 2,000 testing professionals world wide
• Global Service delivery Model – Right Shore!
Onshore, Near-Shore, Offshore and Crowd Testing
• Results Based Testing (RBT)
Contractual guarantees for quality Improvement & cost reduction
• Managed Testing Solutions (MTS)
Long term, SLA based testing outsourcing
• Knowledge center for Global practices
Customized testing solutions based on proven test methodologies
and QualiTest’s unique perspective

3. QualiTest’s Global Resources
USA Europe India Israel Total
Testing
Professionals 500 450 500 700 > 2,000

4. Methods of Engagement
Managed Testing
Service
Long term, SLA
based outsourcing
Testing
Consulting
Testing Staffing
Traditional &
Flexible
Testing Projects
Set-term
outsourcing

5. Testing Services
• Test Automation
• Load & Performance Testing
• Test Process Improvement (TPI)
• Website Testing
• Mobile Testing
• Unit Testing
• Security Testing
• ETL and DWH Testing
• Test Driven Development (TDD)
• Localization Testing
• Hardware Verification
5

6. Understanding the barriers of MTS 1.0 Model
MTS 1.0
Time Visibility Consistency QoS Communication
MTS 1.0
Barriers
Ready-to-roll
delivery
networks –
onshore &
offshore
Realized Value
Single view
dashboard
QMT
Adaptive &
customized
methodologies
based on
contexts
Output
based
delivery
SLA’s
Cultural
alignment ,
Onsite Test
Coordinator,
QMT
Enables us to create MTS 2.0
Time Visibility Consistency QoS Communication
Realized Value

7. SLA based Managed Testing Services
Service KPIs Quality KPIs Value KPIs
• Ramp Up Time
• Staff retention
• Communications
standards met
• Adapt service delivery
model as required
• Meeting schedules
• Deliverable fulfilled
• Overall customer
satisfaction
• Knowledge transfer
• All high severity
defects identified
• Documentation
requirements met
• Compliance with all
rules & regulations
• Test coverage
• Relevance of issues
• tests execution
timeliness
• Quality of release to
production
• Blended hourly rate
on or below budget
• Productivity
improvement over
time
• All automation
generates positive ROI
• Cost per bug found
• How fast do we raise
defects?
Efficiency Cost Continuous
Improvement 7

8. Set up
Getting to Steady State
Stabilization
&
Calibration
Steady State
• Prepare testing
o Connectivity
o Governance
• Application readiness
assessment
• Initiate existing regression test
packs transition for known
applications and projects
• Confirm SLAs definition and
measurements
• Set up reporting
• Start knowledge acquisition &
transition for other applications
• Expand team offshore
o Core team
o Capacity buffer
o Capability matrix
• Staged testing ownership
acquisition
• Confirm SLAs targets and
measurements
• TPI assessment
• All testing activities in-scope
outsourced
• Improving all testing
activities, from coverage to
execution, root cause
analysis and reporting
• TPI Assessment
Deliverables
• On/off site testing process
• Scope
• Applications transition plan
• Connectivity solution
• Agreed set of SLAs
• Agreed reporting
• Knowledge matrix
Deliverables Deliverables
• Delivery of agreed testing
activities
• Firmed-up SLA targets
• Complete managed service
offering commercial
proposal
• TPI Report
• Permanent monitoring
• Continuous improvement
• TPI Report
8

9. TPI© Framework for
Test Process Improvement

10. Interaction & Communication
Customer Locations
Customer Reps
Engagement Managers
Project Managers
Test Managers
Dev. Managers
Internal Testing teams
QualiTest
Test Centers
QualiTest Reps
Test Coordinators
Test Engineers
CM engineers
Test Managers
Test Leads
Test Engineers
QualiTest QMT or Customer Test management tools
Quality Management and Service Dashboard

11. QualiTest Framework for Application
Readiness to Outsourced Testing
Application demo
WIFI 802.11XX
BI
VPN
WPF
MYSSQL
LINUX/Unix
WEB2 & AJAX
Security
Hi
Business Readiness
Low
WIFI 802.11XX
Security
WEB2 & AJAX
VPN
LINUX/Unix
BI
MYSSQL
WPF
Low SDLC Readiness Hi

13.  Reduced Cost
Benefits of MTS
 Increased Quality
 Continuous measured improvement
 Increased Flexibility
 Reduced response time
 Reduced business risk
 Reduced management overhead
 Eliminate staffing challenges and overhead
 Access to large talent pool

14. Benefits of MTS
 Direct access to strong testing consulting practice
 Access to best in class testing tools
 Eliminates investment in shelf ware
 Focus on ROI
 Transparency leading to informed decision making
 Potential for moving from a pay per people model to a pay per
performance or per output model

15. For more information
Visit the QualiTest website:
www.QualiTestGroup.com
Contact QualiTest
1-877-882-9540
or look for QualiTest on:

16. Thank You!
w w w . Q u a l i Te s t G r o u p . c o m