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ANNUAL REPORT 2000/2001 PART IV

CREDIT SUISSE GROUP RISK MANAGEMENT
PART I

   2 Financial highlights 2000

   4 To our shareholders



PART II

  6   An overview of Credit Suisse Group
  6   Organisation
  8   Financial review
 11   Strategic review



PART III

 13   Review of business units
 16   Credit Suisse Financial Services
 23   Credit Suisse Private Banking
 25   Credit Suisse Asset Management
 27   Credit Suisse First Boston



PART IV

 30 Credit Suisse Group Risk Management



PART V

 50 Consolidated financial statements


PART VI

107 Parent company financial statements

118 Five-year summary of selected
    financial data

120 Management

126 Main offices

127 Information for investors
CREDIT SUISSE GROUP RISK MANAGEMENT




                                           Introduction                                  rather their diligent implementation:
                                           Financial services – put in a simplified      implementation is what makes a com-
                                           framework – consist of four basic             pany stand out and determines its
                                           elements: information, transactions,          success or failure. While risk manage-
                                           capital and risk.                             ment will never be “finished” in a com-
                                                Nowadays, information is instantly       plex and evolving financial environ-
Hans-Ulrich Doerig                         available, ubiquitous and increasingly        ment, we aim to institutionalise learn-
Vice-Chairman of the                       cheap. Simply owning information is           ing and stay at the edge of “best
Executive Board and                        not enough – only by packaging and            practice”.
Group Chief Risk Officer                   interpreting it intelligently and provid-         At Credit Suisse Group, we differ-
                                           ing value-enhancing advice and deci-          entiate between eight tiers of risk tak-
                                           sion-making support can a company             ing, approval and control:
Credit Suisse Group, including its         differentiate itself from the competi-
business units, pursues a disciplined,     tion.                                         Tier 1: Business unit front line with
comprehensive and integrated                    The volume of transactions has           prime responsibility for taking and
approach to risk management. Signifi-      grown dramatically in recent years            managing risks.
cant personnel and technological           around the globe. New technologies
resources are focused on ensuring          are expanding rapidly, making it even         Tier 2: Independent business unit
that Credit Suisse Group remains a         more important that in-house and              support and approval functions includ-
leader in risk management. By means        out-sourced processes are cost                ing product control, strategic risk man-
of a proactive risk management             effective.                                    agement, counterparty analysis and
culture and the appropriate qualitative         On today’s open, deregulated cap-        approval, legal and compliance with
and quantitative tools, the Group aims     ital markets, basic access to capital is      focus on specific risk areas – all inde-
to minimise the potential for unde-        no longer an issue for well-run estab-        pendent from front line.
sired risk exposures and to optimise       lished companies. The challenge is to
the allocation of capital throughout       allocate capital optimally to the differ-     Tier 3: Group functions such as over-
the Group to the benefit of share-         ent activities within the organisation.       all risk management, control and chal-
holders and other stakeholders.                 Risk is uncertainty about a future       lenging the business units.
                                           outcome. It is the essence of financial
                                           institutions’ activities. Risk is multifac-   Tier 4: Senior management at busi-
                                           eted, complex, often interlinked and/or       ness unit and group level as well as
                                           context-driven. While not avoidable,          supervisory boards with focus on the
                                           risk is to be managed, not feared.            overall risk profile.
                                           Intelligent, informed risk taking is the
                                           key. Risk is not only about “downside”        Tier 5: Independent internal and ex-
                                           and threats, but also about chances           ternal audit with focus on assessments
                                           and opportunities. Taking no risks is         and deficiencies.
                                           potentially the approach which pres-
                                           ents the highest risk.                        Tier 6: Rating agencies – comparison
                                                Good risk management has                 with competitors.
                                           become a decisive competitive advan-
                                           tage. It helps to maintain stability and      Tier 7: Regulators – supervisors with
                                           continuity and supports revenue and           the role of an “external referee”.
                                           earnings growth. Disciplined and intel-
                                           ligent risk taking is an “attitude”           Tier 8: Shareholders and other stake-
                                           towards stakeholders.                         holders as ultimate overall and daily
                                                Our research and observations in         judges.
                                           the financial services industry have led
                                           to the “12 organisational principles in
                                           risk management” which serve as our
                                           general framework in risk manage-
                                           ment (see chart on page 32). To apply
                                           these primarily organisational princi-
                                           ples, consistently and globally is our
                                           continuous aim. The basis is not the
                                           intellectual level of the principles, but


30
Risk management framework                                                         come of the mix of doing the right          plined culture by promoting integrity
The Group has established a frame-                                                thing and doing things right over an        and high ethical standards, clear lines
work allowing comprehensive and                                                   extended period. Strategy and               of responsibility and accountability,
effective risk control. The chart below                                           reputation/brand risks can be made          segregation of duties, appropriate
entitled “Risk Management Frame-                                                  transparent with methods like relative      supervision by senior management,
work” illustrates the three main ele-                                             stock performance, relative stock price     and strong control systems.
ments of Credit Suisse Group’s frame-                                             over book value, relative price earnings        The Group’s monitoring systems
work. The underlying external and                                                 ratio, return on equity, net increase       are based on a comprehensive set of
internal factors shaping the risk dispo-                                          of number of clients or assets              internal controls, with activities such
sition of the firm are shown on the left                                          under management, attracting and            as approvals, authorisations, compli-
of the graph. Then – based on the 12                                              keeping good staff and rankings of          ance checks, and follow-ups on non-
core principles of good management –                                              all sorts.                                  compliance clearly defined at every
shown in the middle of the graph – the                                                                                        level of business. Internal and exter-
risk management organisation and risk                                             Risk culture                                nal auditors are recognised by the
culture were established. Maintaining a                                           Risk management is a multi-faceted          Board as critically important agents,
firmwide risk management process                                                  process that extends well beyond an         providing an independent check on
providing effective control over the                                              organisation’s formal risk management       the information received from line
major risks must be the ultimate goal.                                            structure, its standards, processes,        management. The chief auditor
     Given its strategy, Credit Suisse                                            methodologies and tools. The                reports directly to the Chairman and
Group differentiates among seven                                                  mathematical/statistical quantification     regularly communicates to the Board
priority risk categories as shown on the                                          of risks and consequent setting of          of Directors’ Audit Committee. Issues
right of the graph: market, credit,                                               appropriate, common sense limits            raised by the internal and external
insurance underwriting, commission                                                represents only part of the integrated      auditors are tracked systematically
and fee income and some operational                                               approach to risk management. While          and addressed comprehensively.
risks are already quantifiable or are                                             Credit Suisse Group aims to stay in         Group risk management represents
increasingly becoming so.                                                         the forefront of any relevant, credible     an additional layer of risk manage-
     Strategy risk deals with the exist-                                          and cost-effective quantification of        ment and control, challenging the
ing base of an institution and its                                                risk, successful risk management is         approach of the business units where
options, based on a what-if analysis.                                             much more than producing a “risk or         appropriate and relevant in the overall
Strategy is doing the right thing at the                                          model figure”. The development and          context. As an example, the Group
right time, and must be properly imple-                                           maintenance of an appropriate risk and      control system requires the follow-up
mented. This is an issue for all other                                            control culture is at least as important    on serious deficiencies not only by the
S's of an organisation, especially their                                          as the most sophisticated quantitative      business unit, but also by Group man-
synchronisation. Reputation risk is the                                           risk models.                                agement.
aggregation of the outcome of all risks                                                A key factor in risk management            If a financial services group is
plus other internal and external factors                                          is discipline, including discipline as to   to achieve sustained success, confi-
based on facts, perceptions and                                                   compliance requirements. Credit             dence and trust built over the years
expectations. Reputation is the out-                                              Suisse Group encourages a disci-            are vital. An excellent reputation is


Credit Suisse Group’s risk management framework

                Major factors shaping the risk                                                Scope and challenge of an                 Effective risk management
                disposition of an individual and                                                 integrated firmwide                   provides focus on and control
                        an organisation                                                           risk management                            over 7 major risks
                                    Values, society
                                                             Inn




                                       & politics                                    Building on the organisation’s 12 S:
                                                              ov a




                                                                                     · Strategy          · Stakeholders
             ion




                                        Fa cts                                                                                                Strategy risk
                                                                  tion




                                                  E xp                               · Structure         · Shared values
           etit




                              ion                        e
                                                                    & te




                                                                                     · System/s          · Skills
      mp




                                                         ct a
                     pt




                                                                        chn




                                                                                     · Simplicity        · Symbols
                    e
    Co




                                                             tion




                                                                                                                                               Market risk
                Perc




                                     Action and                                      · Safety            · Sustainability
                                                                            o




                                                                                                                                               Credit risk
                                                                          log
                                                               s




                                     reaction by                                     · Speed             · Synchronisation
                                                                              y




                                                                                                                                       Insurance underwriting risk
                                    management
 Pol




                                                                                                                                      Commission & fee income risk
     Beha




                                                                      ce




                                      and staff                                      Ensuring a risk culture with:
    icie




                                                                                                                                             Operational risk
                                                                  rien




                                                                                     · modern methods/limits
         vi o
          s&




                                                              nts
                                                               pe




                          r                                                          · proactive risk management
                                                         Ex
              u




                                                         Cli e
                reg




                                     Know ledge                                      · constructive control attitude
                                                                                                                                         Reputation/brand risk
                    ulat




                                                                                     · continuous training
                        ion




                                                                                     · discipline as to corrective actions
                            s




                                Markets & economy




                                                                                                                                           www.credit-suisse.com       31
CREDIT SUISSE GROUP RISK MANAGEMENT




hard to gain, but easy to lose. Knowl-
edge, expertise, experience, integrity,
intellectual honesty and the daily con-        The 12 organisational principles in risk management
duct of each employee, are crucial
elements that contribute to an institu-                                                   • No conflicts of interest:
                                               While principles should hold firm
tion’s reputation. Thus, management                                                         independent reporting as to line
                                               over time, the dynamics of financial
has to lead by example.                                                                     versus back office/models/price
                                               markets command a continuous ex-
                                               amination of the principles based on         checking/credit decisions/
Internal Code of Conduct
                                               experience, observation and re-              limits/etc.
One of the strengths of Credit Suisse
                                               search. The issue is not the intellec-     • Integration of risk, insurance, risk
Group is the competence and diverse
                                               tual level of the 12 principles but          mitigation and financial manage-
skills of its staff. Despite global diversi-
                                               rather their diligent implementation.        ment.
ty, our corporate culture has to be
                                               The identification, measurement,
based on common denominators and
                                               management and control of risks is
shared values. This has led to the                                                        4. Rigorous disciplinary measures in
                                               not a programme but a continuous
introduction of our internal group-wide                                                      case of non-compliance/
                                               process.
Code of Conduct, approved by both                                                            breaches.
the Board of Directors and the Group                                                      • Know and play by the rules:
                                               A. Executing the fundamentals
Executive Board at the beginning of                                                         everybody is aware of the conse-
2000. Especially in fast-changing              1. Risk is uncertainty about
                                                  future results.                           quences.
times, common values help to give the
                                               • Risks must be respected, not             • Responsibility for adequate
individual a sense of focus; they create
                                                 feared: symmetry between as-               control environment not only with
identity and a sense of belonging.
                                                 pired gains and potential losses.          immediate heads:
Spelling out our six ethical and six
                                                                                            it is a management issue at large.
performance core values and guiding            • Risk=Opportunity:
principles on page 34, the Code of               intelligent, informed risk taking
Conduct extends and supplements                  with corresponding risk/return.          5. Completeness, integrity and
existing compliance manuals,                   • Convergence of market directions            relevance of data/information/
directives, guidelines and policies.             much higher in turbulent times:             systems as a base.
The complete Code of Conduct                     watch liquidity/flexibility aspects.     • Management of risks is impossi-
applies to over 80,000 employees,                                                           ble without information about
and is available in 19 different                                                            them: also know what you do not
languages.                                     2. The guiding 6 S’s for the
                                                                                            know.
                                                  systematic mental discipline of
                                                  an organisation.                        • What is measured, observed and
                                                                                            rewarded gets attention.
                                               • Strategy →structure→system(s),
                                                 simplicity→safety→speed.                 • Serious data show the following
                                                                                            characteristics:
                                                                                            complete, objective, consistent,
                                               3. Discipline, clear structure,              transparent, comparable across
                                                  allocation of responsibility              the institution, interpretable,
                                                  and accountability are basic              auditable, replicable, teachable
                                                  preconditions.                            and, above all, relevant and credi-
                                               • Transparency as to policies,               ble as to facts and perceptions.
                                                 procedures and manuals.                  • The data collection must be in a
                                               • Discipline regarding strategy,             reasonable cost/benefit or
                                                 tactics, control and compliance:           cost/risk mitigation relationship.
                                                 “ownership” of issues and risks.         • Credibly quantified and relevant
                                               • Clear and communicated respon-             risks represent an opportunity in
                                                 sibility and accountability for legal,     an overall context:
                                                 incentive and implicit contracts.          without credibility and relevance
                                                                                            of data/quantification, scepticism
                                                                                            and cynicism abound.




32
• Sourcing, sharing and storing of      • “Reductio ad absurdum” may lead       11. Responsible control/risk culture
  vertical and horizontal information     to a “model figure” but most              are as important as the most
  is especially important in times of     probably produces the wrong               sophisticated risk management
  staff turnover, restructurings and      conclusions for the really relevant       tools.
  mergers.                                issue.                                • Only the mastering of all major
                                        • Comparison of absolute model            risk types contributes to a
B. Retaining perspective                  figures with those of third parties     sustained excellent reputation.
                                          is questionable; prime value          • Mistakes or misjudgements are
6. Newness and/or complexity
                                          added of a good model is the in-        unavoidable:
   of a project – combined with
                                          ternal trend over time, assuming        the ways of correcting them are
   uncertainty – can add risks.
                                          model consistency.                      part of culture.
• Simplicity for average human
  beings. Complex structures, com-                                              • Risk-return culture for everybody.
  plex restructurings and systems       9. Risk management is a continuous      • Ongoing motivation of staff and
  require:                                 process, not a programme.              communication with all major
  – break-up of problems;               • Best practice and integrated ap-        stakeholders.
  – additional, continuous                proach as targets.                    • Risk culture at large is the final
     assessment;                        • Proper risk awareness for every-        responsibility of top management
  – anticipation and ability to           one within holistic framework.          and board of directors.
     react.
                                        • Regular checks on strategy,
                                          structure, system(s), simplicity,     12. Human element is THE critical
7. Risk management is part art, part      safety, speed. Continuous                 factor for success.
   science.                               adjustments to new paradigms:         • Good mix of professional, open-
• Facts, perceptions, expectations        updated, major risks inventory.         minded and honest people with
  are all important; quantitative and   • Focus on long-term initiatives ver-     educational, professional and life
  qualitative judgements are crucial.     sus short-term ones:                    experience and integrity.
• Common sense: not minutiae,             focus on integrated approach with     • Professionalism includes “feel,
  but relevance and credibility are       emphasis on promotion rather            intuition and inspiration for risk
  the key.                                than on monitoring.                     and market direction”.

8. Limitation of models.                C. Emphasising the human aspect
• Not all risks are relevant and/or     10. A financial institution is a
  quantifiable, but risks which can-        knowledge company.
  not be measured directly often        • Source, share, synthesise and
  have indirect consequences for          save knowledge: avoid brain
  share price, growth, clients etc.       drain.
• Models are always only part of an     • Knowledge alone is not enough:
  overall risk management                 the added value is generated by
  approach.                               its implementation.
• Models are as good as underlying      • Learn from mistakes, both
  assumptions and information             personally and institutionally.
  input:                                • Culture of open communication
  “garbage in – garbage out effect”.      on “experience” and know-how,
• Be able to “read” the model:            both horizontally and vertically.
  never forget common sense.            • Continuous learning as part of
                                          evaluation/incentive process.




                                                                                             www.credit-suisse.com     33
CREDIT SUISSE GROUP RISK MANAGEMENT




     12 core values for employees of Credit Suisse Group

     Core ethical values                                           Core performance values

     Integrity                                                     Service
     We realise that our global franchise is based on our core     We are committed to providing superior service to our
     ethical values and our long standing reputation for in-       clients. We believe that knowing our clients and offering
     tegrity, trust, confidentiality, fairness and professional-   them value by combining good judgment, in-depth
     ism. We respect the interests of our stakeholders             knowledge and prompt and courteous service leads to
     (clients, employees, shareholders, service providers,         success.
     government authorities, financial regulators, competi-
     tors, media) and of society as a whole.                       Excellence
                                                                   We are committed to excellence through continuous
     Responsibility                                                improvement of our management practices and know-
     We honour our commitments and take personal respon-           how. Problems or mistakes are viewed as a chance to
     sibility for our actions. We promise only what we can         improve.
     deliver. We do not mislead our stakeholders.
                                                                   Teamwork
     Fairness                                                      We believe in achieving more for our stakeholders by
     We believe in courteous and respectful treatment of our       working together to draw upon our individual and collec-
     stakeholders. We support equal opportunities and a            tive strengths and abilities worldwide and across busi-
     work environment free of discrimination and harassment        ness lines.
     of any sort.
                                                                   Commitment
     Compliance                                                    We recognise individual contribution to the current and
     We acknowledge the importance of all relevant laws,           future success of our firm and reward it objectively, tak-
     regulations, policies and standards, both internal and        ing into account the personal contribution to targets,
     external, and comply with them. We are committed to           governance and teamwork. Every employee contributes
     exemplary management discipline and a first class             her/his best to reach our common goals, by maintaining
     control and compliance environment.                           focus and intensity of effort.

     Transparency                                                  Risk culture
     We seek constructive, transparent and open dialogue           We base our business operations on conscious, disci-
     with our stakeholders based on fairness, mutual respect       plined and intelligent risk taking. We believe in inde-
     and professionalism.                                          pendent risk management, compliance and audit
                                                                   processes with proper management accountability for
     Confidentiality                                               the interests and concerns of our stakeholders.
     We treat confidential as such and do not disclose non-
     public information concerning the Credit Suisse Group         Profitability
     companies, their clients and employees, unless required       We are committed to sustained profitability which
     by law.                                                       enables us to carry out our strategies, make long-term
                                                                   investments, fairly compensate our staff and achieve an
                                                                   attractive return for our shareholders. Legality, compli-
                                                                   ance and our core ethical values, however, come before
                                                                   profit.




34
Risk management governance                                  and specialise on specific risks with                       legal entity Credit Suisse First Boston
The structuring of Credit Suisse Group                      the help of tailor-made management                          including investment banking and insti-
as a series of distinct business units –                    tools where appropriate and relevant.                       tutional asset management, and legal
introduced in 1996/97 – is designed                         Group-wide risk management ap-                              entity Credit Suisse Group as the hold-
to increase transparency, discipline and                    proaches are unified and thus applied.                      ing company of the aforementioned
accountability. Although the Group as                       It is our ambition to establish the global                  three legal entities. The same mem-
a whole is large, the new structure                         benchmark of a large, multifaceted                          bers of the Boards of the latter three
helps to make it less complex. Flexibili-                   financial organisation in regard to risk                    legal entities also serve as Members of
ty, the ability to focus and to react, as                   management structures, processes                            the Board of Directors of Credit Suisse
well as specialisation and closeness to                     and methods. This is not a programme                        Group as of April 2001.
the market are heightened. Thus, the                        but an ongoing process.                                          At Credit Suisse Group, the risk
different business units can be meas-                                                                                   management governance structure
ured against the best of their respec-                      Group risk management governance                            begins with the Boards of Directors,
tive class.                                                 This aspect concerns four major legal                       including their Audit Committees
     More importantly with a view to                        entities within Credit Suisse Group: le-                    which are – among other duties – re-
risk, the business unit set-up allows                       gal entity Winterthur for the insurance                     sponsible for determining the general
the Group to align risk types, focus on                     business, legal entity Credit Suisse for                    risk policy, proper checks and bal-
major risk categories and concentrate                       retail banking and private banking,                         ances, the strategic risk management


Credit Suisse Group risk management – general organisation



                                                                              Credit Suisse Group
                            Internal/External Audit
                                                                               Board of Directors

                                                                         Group Chief Executive Officer
                                                                            Group Executive Board

                                 Group Chief Risk Officer                                                           Group Chief Financial Officer


                                 Group Risk Processes &           Risk Management
  Provisions Committee                                                                     Legal & Compliance                                       IT Executive Board
                                  Standards Committee                Committee


  Group level



          Board of Directors/Audit Committee                           Board of Directors/Audit Committee                      Board of Directors/Audit Committee
                      Winterthur                                                 Credit Suisse                                     Credit Suisse First Boston

  Legal level




 Credit Suisse Financial Services

 Winterthur                    Winterthur                    Credit Suisse               Credit Suisse                    Credit Suisse             Credit Suisse
 Insurance                     Life & Pensions               Banking 1)                  Private Banking                  Asset Management          First Boston

                                                                                                                                                    Chief Executive Officer
  Chief Executive Officer      Chief Executive Officer        Chief Executive Officer     Chief Executive Officer         Chief Executive Officer
                                                                                                                                                    & Vice-Chairman
  Executive Board              Executive Board                Executive Board             Executive Board                 Executive Board           Executive Board

  Chief Investment             Chief Investment
                                                              Risk                        Risk                            Investment                Risk
  Officer                      Officer
                                                              Committees                  Committees                      Committees                Committee
  Investment Committee         Investment Committee
                                                                                                                                                    Chief Credit Officer
  Chief Risk Officer           Chief Risk Officer             Chief Credit Officer        Chief Credit Officer            Risk
                                                                                                                                                    Strategic Risk Officer
  Risk Managers                Risk Managers                  Risk Managers               Risk Managers                   Managers
                                                                                                                                                    Risk Managers

  Legal &                      Legal &                        Legal &                     Legal &                         Legal &                   Legal &
  Compliance                   Compliance                     Compliance                  Compliance                      Compliance                Compliance


                                                             1)
                                                                  Credit Suisse Personal Finance and Credit Suisse e-Business have an analogous structure.
  Business unit level




                                                                                                                                          www.credit-suisse.com              35
CREDIT SUISSE GROUP RISK MANAGEMENT




organisation and the Group’s overall         strategy together with the risk             subject to constant reassessment and
appetite for risk. They are also respon-     management units at the individual          improvement to ensure that implicit
sible for reviewing major risk expo-         business units.                             risks in the evolving financial markets are
sures on a regular basis. The simplified         The Group Chief Financial Offi-         captured and appropriately managed.
organisational set-up is presented in        cer deals with Group-wide IT issues –
the chart “Risk management – general         including risk related IT access, and       Market risk – overview
organisation” on page 35.                    security issues – and chairs the regular    The term market risk refers to the risk
     The daily risk management respon-       meetings of the IT Executive Board.         of potential loss arising from adverse
sibilities on Group or Corporate Center                                                  effects on interest rates, foreign-cur-
level are set up as an additional layer      Business unit risk management               rency exchange rates, equity prices,
of risk management and control, har-         governance                                  and other relevant market rates and
monising relevant risk management is-        While the business units are exposed        prices, such as commodity prices and
sues which can and should be brought         to all risk types in one way or another,    volatilities. A typical transaction may be
to a common denominator. The prime           their relative significance varies sub-     exposed to a number of different mar-
value added is the challenging of busi-      stantially by design. Trading book mar-     ket risks. Credit Suisse Group defines
ness units and the overall control and       ket risks are concentrated at Credit        its market risk as potential changes of
overview, while duplication of efforts is    Suisse First Boston, while credit risks     fair values of financial instruments in
avoided.                                     are most important at Credit Suisse         response to market movements.
     The Group’s Executive Board             Banking and at Credit Suisse First               At Credit Suisse Group, the
Risk Management Committee                    Boston. Insurance underwriting risks        consolidated primary market risk expo-
includes all Executive Board Members         are exclusively found at Winterthur,        sures in the trading portfolios at
and is chaired by the Group Chief            while commission income risks domi-         end-2000 were interest rates, equity
Risk Officer (GCRO). It prepares risk        nate at Credit Suisse Private Banking       prices, and foreign exchange rates.
issues for approval by the Boards of         and Credit Suisse Asset Management.         Exposure to the Swiss franc exchange
Directors. It also reviews the Group’s       All business units are exposed to           rate of the US dollar and the euro as
exposure to different categories of          operational, reputation/brand and           well as to equity price levels in West-
risk, assesses potential opportunities       strategy risks.                             ern Europe and North America consti-
and risks, initiates corrective actions to        The strategies of each business        tuted major elements of Credit Suisse
mitigate undesired risk exposures and        unit and of the Group are discussed on      Group’s market risks embedded in the
reviews the allocation of capital. The       the highest levels at least once a year.    non-trading portfolios or banking
Group Risk Processes & Standards             The business units of Credit Suisse         books.
Committee (GRIPS), chaired by the            Group are – by design – substantially            The most important tools used to
GCRO, also meets four times a year           autonomous, and are thus responsible        measure and manage market risk
to define the overall Group risk and         for the implementation of their own         exposures include the following:
capital policies and to approve general      risk management. To exercise this
instructions, processes, standards,          authority responsibly, each of the busi-    • The Value-at-Risk (VaR) method
methods and tools concerning risk            ness units has its own consistent risk        to estimate the potential loss aris-
management at business unit level, or        management framework subject to               ing from a given portfolio for a pre-
to unify these where Group-wide              regular checks and challenges by              determined probability and holding
appropriate and relevant. The GCRO           Group management.                             period, using market movements
chairs the quarterly Provisions Meet-             Each business unit has its own           based on historical data.
ing, where the status and develop-           specialised risk management structure       • The scenario analysis to estimate
ment of credit allowances at business        and systems in place – including risk         the potential immediate loss after
unit level are discussed and chal-           committees, appropriate tools, sys-           stressing market parameters.
lenged. In addition, the GCRO is             tems, procedures and controls – spe-          These changes are modelled on
responsible for the development,             cially tailored to cope with the risks        past extreme events and hypotheti-
implementation, monitoring and               taken in its particular line of business.     cal scenarios.
managing of risk Iimits as well as for       At every level of the risk management       • Other models measure interest
strategy, standards, procedures and          process – especially in regard to mar-        rate sensitivity risk, default risk
risk reporting. Group Risk Manage-           ket and credit risk – measurement and         and economic risk capital for cer-
ment supports the GCRO in fostering          monitoring functions are independent          tain complex activities. Regular as-
general risk awareness throughout the        of the respective front-line office being     sessments of mark-to-market
Group and in harmonising approaches          monitored.                                    revaluations of all balance sheet
to manage risk types across business              At Credit Suisse Group, risk man-        positions and interest rate rotation
units. It also monitors the implementa-      agement organisation and systems as           scenarios are the basis for these
tion of the Group’s risk management          well as policies and techniques are           analyses.


36
The major modelling techniques are                          ucts, including derivatives such as                          The estimates provided below are
described in more detail at the end of                      swaps, futures, options and structured                  shown in Swiss francs, the base cur-
this disclosure section, on page 46.                        products (customised transactions                       rency in the VaR calculations of two of
                                                            using combinations of derivatives are                   the three business units using VaR;
Market risk exposures of Credit                             executed to meet specific client or                     Credit Suisse First Boston manages
Suisse Group business units and the                         proprietary needs). With such a broad                   market risk utilizing VaR calculated on
corporate center – trading portfolios                       spread of products and markets,                         the US dollar as the base currency. In
The distribution of trading portfolio                       Credit Suisse First Boston’s trading                    the table below the spot exchange
related market risks reflects the distri-                   strategies are diverse and variable, and                rates of 31 December 2000 and
bution of activities among the different                    exposure at any given time will gener-                  31 December 1999 were applied. The
business units. Trading activities and                      ally be spread across a wide range of                   table provides an overview of the VaR
the associated market risks are                             risk factors and locations.                             estimates in the material trading port-
focused primarily within Credit Suisse                           The business units with trading                    folios as of 31 December 2000 and
First Boston. Credit Suisse Private                         book activity perform a daily VaR                       31 December 1999.
Banking and Credit Suisse Banking                           calculation to assess the market risk.                       Credit Suisse First Boston’s VaR
also conduct trading activities – albeit                    The calculations are based on a ten-                    declined by 48% in Swiss franc terms
on a much smaller scale – primarily                         day holding period with a 99 percent                    over the course of the year. Much of
driven by the need to offer a complete                      confidence level and risk movements                     that decline was due to the introduc-
product mix to their customers. Credit                      that are generally determined by two                    tion of a new historical simulation mod-
Suisse Asset Management and                                 years of historical data. For many                      el which was approved for use in cal-
Winterthur – comprising Winterthur                          purposes, such as backtesting, the                      culating the regulatory capital for
Insurance and Winterthur Life &                             resulting VaR figures are usually scaled                market risks by the Swiss Federal
Pensions – do not engage in trading                         down and presented as one-day hold-                     Banking Commission in the second
activities.                                                 ing period values, including those pro-                 quarter of the year. The estimates for
    At Credit Suisse First Boston, the                      vided in this disclosure. Credit Suisse                 1999 are restated to provide a basis
market risk exposures in trading and                        First Boston’s Risk Measurement &                       for comparison. The methodology –
non-trading portfolios are broadly                          Management (RMM) unit is responsi-                      adjusted VaR figures show that the
diversified as the company is active                        ble for updating and distributing the                   “real” market risk would be approxi-
in most of the principal traded markets                     risk parameters used in the calculation                 mately down 25% in US dollar terms
of the world. It is using almost all                        of risk exposures to the other business                 (Credit Suisse First Boston’s functional
common trading and hedging prod-                            units on a quarterly basis.                             currency) or down 23% in Swiss franc
                                                                                                                    terms.
                                                                                                                         Credit Suisse Group uses back-
                                                                                                                    testing to assess the accuracy of the
                                                                                                                    VaR model. Backtesting – the compar-
                                                                                                                    ison of daily revenue fluctuations with
Market risk exposures in trading portfolios:                                                                        the daily VaR estimate – is the primary
Credit Suisse Group                                                                                                 method used to test the accuracy of a
                                                                                                                    VaR model. Backtesting is performed
                                                                                                                    at various levels, from business unit
99%, one-day VaR; in CHF m
                                                                                         Credit          Credit     level down to more specific trading
Market risk
                                                                                         Suisse         Suisse      areas. While VaR models tend to gen-
                                                                                         Group 1)        Group 1)
Exposure type                                                                      31 Dec. 2000   31 Dec. 1999
                                                                                                                    erate two to three outliers a year (days
                                                                                                                    when the trading loss exceeds the
Interest rate                                                                             235.7            284.5
                                                                                                                    respective VaR), Credit Suisse First
Foreign exchange                                                                           22.7             70.9
Equity                                                                                     98.5            102.6
                                                                                                                    Boston had no outliers in four years of
Commodity                                                                                   6.8              4.8    using the model for the calculation of
                                                                                                                    regulatory capital for market risks. VaR
Sub-total                                                                                 363.7            462.8
                                                                                                                    figures should therefore be read with
Diversification benefit                                                                   204.7            257.5
                                                                                                                    an understanding of the conservative
Total                                                                                     159.0            205.3    nature of the model.
1)
                                                                                                                         Two points are particularly note-
     Credit Suisse Group does not manage its trading portfolios on a consolidated basis. The amounts provided in
     this column represent arithmetic sums of the respective VaR estimates of the business units plus the expo-     worthy in the development of Credit
     sure of the Corporate Center. Management believes that this is a conservative representation of the overall    Suisse First Boston’s market risk over
     risk since possible diversification benefits between business units are not considered. However – as trading
     portfolio-related market risks of some 85% of total VaR are concentrated at Credit Suisse First Boston – the
                                                                                                                    the course of the year 2000. First,
     overstatement implied by this aggregation method is limited.                                                   Credit Suisse First Boston maintained


                                                                                                                                 www.credit-suisse.com    37
CREDIT SUISSE GROUP RISK MANAGEMENT




             Backtesting for Credit Suisse First Boston                                                                   important to help understand risks dur-
                                                                                                                          ing periods of severe disruption. Credit
in USD m
                                                                                                                          Suisse Group performs scenario test-
       50                                                                                                                 ing to ensure that – even in good envi-
                                                                                                                          ronments – its exposure to particular
        0                                                                                                                 events remains well controlled.

       –50                                                                                                                Non-trading portfolios
                                                                                                                          All Credit Suisse Group entities man-
   –100                                                                                                                   age the market risks in their non-trad-
                                                                                                                          ing portfolios (also known as “banking
   –150
                                                                                                                          books” or “other than trading port-
                                                                                                                          folios”) through procedures and tools
   –200
                                                                                                                          such as risk limits, independent moni-
   –250
                                                                                                                          toring of risk from risk taking func-
                 1st quarter 2000         2nd quarter 2000            3rd quarter 2000            4th quarter 2000
                                                                                                                          tions, and limit excess resolution steps.
                                                                                                                          Sensitivity analysis is used to produce
                Daily revenue
                                                                                                                          the risk quantification shown on the
                One-day VaR (99%)
                                                                                                                          left. In non-trading portfolios, compris-
                                                                                                                          ing all non-trading books of the bank-
   a disciplined approach and held the                        change reduced the degree of ex-                            ing business units – including private
   level of market risks stable over the                      treme model conservatism, although                          equity investments – and the financial
   year, even while absorbing the impact                      the model still remains conservative in                     investments of the insurance business
   of Donaldson, Lufkin & Jenrette activi-                    nature – i.e. Credit Suisse First                           units, the major elements of market
   ties in the fourth quarter. Second,                        Boston’s actual trading results are well                    risk during 2000 were exposures to
   effective 31 May 2000, the Swiss                           within the VaR band even after the                          changes in the Swiss franc to US dollar
   Federal Banking Commission                                 adoption of the revised model.                              and euro exchange rates as well as
   approved the revised VaR model for                             The VaR methodology is most                             equity instrument price levels in
   use in the calculation of market risk                      useful for day-to-day risk monitoring                       Western Europe and North America.
   capital. As illustrated by the Backtest-                   of trading books in the context of                          The table summarises the market risk
   ing chart above, the methodology                           “normal” markets. Scenario analysis is                      exposures in non-trading portfolios
                                                                                                                          as of 31 December 2000 and
                                                                                                                          31 December 1999.
                                                                                                                               Credit Suisse Group’s business
  Market risk exposures in non-trading portfolios:                                                                        includes a substantial volume of non-
  Credit Suisse Group                                                                                                     trading-related banking activity both in
                                                                                                                          providing products and services to its
  Potential change in fair value/market value; in CHF m                                                                   clients and as proprietary investments.
                                                                                                                          These activities include equity instru-
                                                                                               Credit          Credit
                                                                                               Suisse         Suisse
                                                                                                                          ment participations, investments in
  Market risk                                                                                  Group 1)        Group 1)   bonds and other money market instru-
  Exposure type                                                                          31 Dec. 2000   31 Dec. 1999
                                                                                                                          ments, lending money and securities
  Interest rates 2)                                                                           (15.2)            24.8      and deposit-taking. The instruments
  Foreign exchange 3)                                                                         (62.5)           (55.4)     used for balance sheet management
  Equity 4)                                                                                (1,049.8)          (627.8)     include derivative instruments such as
  Commodity 5)                                                                                  0.0              0.0      swaps, interest rate swaps, forward
  Total banking business units                                                             (1,127.5)          (658.4)     rate agreements and options.
  Total insurance business units                                                           (2,514.1)        (2,635.3)          The financial investments of the in-
                                                                                                                          surance business are held to ensure
  1)
       For each exposure type, the given figures refer to the particular sensitivity generating the largest potential     coverage for future obligations arising
       loss for Credit Suisse Group as a whole. The Credit Suisse Group amount equals the sum of the respective
       business unit amounts plus Corporate Center.                                                                       from policies. The quality of these
  2)
       Assuming an adverse parallel yield curve shift for Credit Suisse Group of between 1.00% and 2.00%,                 assets is generally high – holdings are
       depending upon both the level and volatility of the particular country’s interest rates.
  3)
       Assuming an adverse change for Credit Suisse Group of the CHF against all currencies of between 10% and            primarily bonds with AA and higher
       20%, depending upon the volatility of the particular country’s exchange rate.                                      ratings, with an A rating being the mini-
  4)
       Assuming an adverse change for Credit Suisse Group in all equity instrument prices of between 10% and
       20%, depending upon the volatility of the particular stock market.
                                                                                                                          mum requirement for new additions to
  5)
       Assuming an adverse change in all commodity prices of 10%.                                                         the portfolio. The Notes 22 and 23


   38
“Financial investments from the banking     also described at the end of this dis-                  2000 ACP and credit provisions
and insurance business” of the consoli-     closure section on page 49. Credit              CHF m
dated financial statements on pages 80      Suisse Group implemented such a
                                                                                              900
and 81 provide an overview of book          credit risk management framework for
and market values of these assets.          the banking business units in Decem-              800

                                            ber 1996. As this framework is used               700
Liquity and funding risk                    for management information purposes
                                                                                              600
Liquidity and funding risk is the risk      only, it is not reflected in the consoli-
Credit Suisse Group or its business         dated financial statements. Annual                500
units being unable to fund assets or        credit provisions (ACP) equal expected
                                                                                              400
meet obligations at a reasonable or, in     credit losses derived from actual his-
case of extreme market disruptions,         torical average losses. The chart enti-           300
any, price. This risk is managed at the     tled “2000 ACP and credit provisions”             200
business unit level, in line with our       shows the ACP of the banking units in
general governance principles, which        2000 with the respective, actual credit           100

allows us to specifically tailor the        provisions. Actual losses which occur               0
                                                                                                      CSB      CSPB      CSFB      CSAM*      CSG
approach to the individual cash flow        in any one year may be higher or lower
structure within the business units. The    than these provisions, depending on                           2000 ACP
Group Corporate Center monitors the         the economic environment, interest                            2000 Actual credit provisions

identification and measurement of this      rates and counterparties’ performance.                  * Both ACP and credit provisions are well below
risk and works in partnership with all      In addition to the expected loss, an in-                  CHF 1 m for 2000.

business units to foster sound liquidity    dicative worst-case default loss,
management practices worldwide.             shown in the chart on the right, is
                                            calculated using CREDITRISK+, the
Credit risk – overview                      credit risk measurement and manage-
Credit risk is the risk that a borrower     ment tool developed by Credit Suisse
(or counterparty) is unable to meet its     First Boston. The 99th percentile worst-
financial obligations. In the event of a    case default loss shown in the chart on
default, a bank generally incurs a loss     the right is based on the 99th percentile
equal to the amount owed by the             of the full credit default loss distribution.
debtor, less a recovery amount result-      The difference between the worst-case
ing from foreclosure, liquidation of col-   default loss and the ACP reflects the
lateral or restructuring of the company.    unexpected loss level. The fourth as-
The majority of Credit Suisse Group’s       pect of the credit risk management
credit risk is concentrated in the Credit   framework is the pricing and optimisa-                  99th percentile worst-case
Suisse Banking and Credit Suisse First      tion of the portfolio and the considera-                default loss
                                                                                                    as of end-2000
Boston business units. The credit risks     tion of risk and reward.
taken on by Credit Suisse Private                Credit Suisse Group’s credit risk          CHF m

Banking are mostly collateralised and       management framework allows us to
primarily of an operational risk nature.    price transactions involving credit risk
                                                                                             2000
Credit exposures exist in the banking       more correctly by performing a risk/
business units within lending products,     return calculation. The current imple-
commitments and letters of credit, as       mentation of the credit risk manage-             1500
well as counterparty risk from deriva-      ment framework covers virtually all of
tives, foreign exchange and other           Credit Suisse Banking, Credit Suisse
transactions.                               Private Banking and Credit Suisse                1000
     A system of individual credit limits   Asset Management, as well as the
is the traditional means of managing        majority of Credit Suisse First Boston’s
credit risk and preventing risk concen-     credit-related exposures. The remain-             500
trations. A comprehensive set of            ing portion of Credit Suisse First
country and regional limits is in place     Boston’s credit-related exposures is
to address concentration issues in the      covered by either VaR methodology –                 0
                                                                                                      CSB      CSPB      CSFB      CSAM*     CSG**
portfolio (see country risk). The third     such as mark-to-market valuated real
                                                                                                      1997        1998           1999           2000
aspect of the credit risk management        estate portfolios, the majority of which
framework is an appropriate credit risk     are earmarked for securitisation – or                   * Worst case loss for 2000 below CHF 2 m.
provisioning methodology, which is          by applying credit risk adjustments.                    ** Based on combined portfolio.




                                                                                                               www.credit-suisse.com              39
CREDIT SUISSE GROUP RISK MANAGEMENT




          Credit Suisse Group banking units                         The business units of Credit Suisse       fication of counterparties where
          counterparty exposure by rating
          Gross total of CHF 405 bn, as of end-2000
                                                               Group manage credit risks through a            changes in creditworthiness could
                                                               credit request and approval process,           occur due to events such as an-
CHF bn
           Investment Grade 80%                                ongoing credit and counterparty moni-          nounced mergers, earnings weakness,
  140
                                    Non Investment Grade 20%
                                                               toring and a credit quality reviewing          lawsuits, etc. Possible recovery meas-
                                                               process. Credit requests are prepared          ures are evaluated even before potential
  120                                                          by experienced credit officers, based          credit losses might be incurred. In addi-
                                                               on analysis and evaluation of debtor           tion, Credit Suisse Group and its busi-
  100                                                          creditworthiness and the type of credit        ness units regularly analyse their industry
                                                               transaction. Credit decisions are taken        diversification and concentration in
     80
                                                               on a transaction-by-transaction basis          selected segments. Credit protection
     60
                                                               by credit committees and senior credit         such as credit derivatives are used to a
                                                               managers at levels appropriate to the          limited degree, in particular to mitigate
     40                                                        amount and complexity of the transac-          some exposures with multinational
                                                               tions, as well as to overall exposures to      companies.
     20                                                        counterparties and their related enti-
                                                               ties. These authority levels are set out       Loans and loan equivalent portfolio –
      0                                                                                                       counterparty exposure
           R1 R2 R3 R4 non- R5 R6 R7 R8* Pro-                  within the governing principles of the
          AAA AA A BBB ra- BB B CCC/ <C visi-
                        ted       CC     ons                   legal entities. Transactions of a signifi-     Credit Suisse Group defines counter-
          Internal ratings R1– R8 are approximately
                                                               cant and unusual nature are discussed          party exposure as all positions, expo-
          equivalent to the respective external ratings.       with and/or ratified by the GCRO.              sures and facilities that potentially gen-
          * Potential problem and non-performing loans,
                                                                    Credit exposures to individual            erate a credit risk for the Group. This
            including accrued interest.                        counterparties or segments thereof             includes loans and loan equivalents
                                                               and adherence to the related limits are        representing drawn exposures as well
                                                               monitored continuously by credit offi-         as committed but undrawn facilities. It
                                                               cers, industry analysts and further spe-       also includes market-driven exposures
                                                               cialists. In addition, credit risks are also   like off-balance sheet transactions,
                                                               regularly reviewed by credit and risk          such as derivatives and foreign-
                                                               management committees, by taking               exchange transactions, as well as
                                                               current market conditions and trend            letters of credit and guarantees. All
          Credit Suisse Group banking units                    analysis into consideration.                   these instruments are converted by
          counterparty exposure by industry                         The credit review process is              using internal loan equivalent factors,
          Gross total of CHF 405 bn, as of end-2000
                                                               designed to result in an early identifi-       which are related to regulatory risk-
CHF bn                                                         cation of possible changes of the              weightings. This approach represents
  140
                                                               creditworthiness of our clients. These         a more comprehensive definition of
                                                               procedures include regular asset and           counterparty exposure, especially in
  120                                                          collateral quality reviews, business and       comparison with other financial institu-
                                                               financial statement analysis of individ-       tions which often emphasise lending
  100                                                          ual clients and economic and industry          exposure only. The total gross counter-
                                                               studies. Other key factors considered          party exposure amounted to CHF 405
     80
                                                               include business and economic condi-           billion as of 31 December 2000
                                                               tions, our historical experience, regula-      (31.12.1999: CHF 373 billion).
     60
                                                               tory requirements, and concentration                 A counterparty credit risk class
     40                                                        of credit volume by industry, country,         system has been implemented by
                                                               product and counterparty rating. The           Credit Suisse Group to define a frame-
     20                                                        process results in a quarterly determi-        work that supports consistent credit
                                                               nation of the appropriateness of our           risk analysis (statistical and otherwise),
      0                                                        allowances for credit losses and leads         credit risk monitoring, risk-adjusted
               Banks and brokers/financial services            to the decision whether allowances             performance measurement, economic
               Individual clients
               Real estate/construction
                                                               should be released or increased. The           capital/usage allocation, and certain
               Telecom                                         credit committees of the business              financial accounting purposes. The
               Electricity                                     units and the Group are responsible for        establishment of a credit risk rating for
               Public & defence
               Retail trade                                    such decisions.                                each counterparty is the first step in
               Wholesale trade                                      Another tool in use – particularly at     evaluating the possible risk of credit
               Oil & gas
               Electronic equipment
                                                               Credit Suisse First Boston – is regu-          losses. The counterparty credit rating
               Others                                          larly updated watch-lists for the identi-      is used – in combination with credit (or


40
credit equivalent) exposures and re-              In summary, Credit Suisse Group’s                 Credit Suisse Group banking units
                                                                                                    exposure to selected emerging
covery rates – to quantify potential          credit risk management framework                      markets by region and largest
credit losses. Each counterparty that         comprises five core components: an                    individual country exposure of region
                                                                                                    as of end-2000
generates potential or actual credit risk     individual credit limit system; country
exposure for Credit Suisse Group is           and regional concentration limits; a          CHF m
rated and assigned a risk class. For          credit risk provisioning methodology; a        9000
those counterparties identified as hav-       pricing methodology; and an individual
                                                                                             8000
ing at least one impaired transaction,        counterparty and country rating sys-
the counterparty is rated as either (I) a     tem. The credit risk management                7000
potential problem loan, (II) a non-           framework is refined constantly and si-
                                                                                             6000
performing loan or (III) a non-interest       multaneously covers all business areas
earning loan.                                 exposed to credit risk.                        5000

     The tables on page 40 show the                                                          4000
breakdown of Credit Suisse Group’s            Country risk
counterparty exposure by internal             Country risk is the risk of a substan-         3000

rating classes and major industry             tial, systemic loss of value in the finan-     2000
segments.                                     cial assets of a country or group of
                                                                                             1000
     The non-rated exposure amounting         countries which may be caused by the
to some CHF 13 billion – 3.3% of              inability or unwillingness of a sovereign         0
                                                                                                     Africa/    Asia/    Latin           Eastern
gross counterparty exposure – relates         to meet contractual obligations and/or                 South      China    America/        Europe/
                                                                                                     Africa     Hongkong Brazil          Russia
primarily to mark-to-market valued            the imposition of controls on capital
residential and commercial real estate        flows. Given the international character                    Net exposure/region.
whole loans of the former Donaldson,          of their activities, all business units of                  Net exposure/largest country exposure
                                                                                                          of region.
Lufkin & Jenrette portfolios destined         Credit Suisse Group are exposed to
                                                                                                          Exposure of insurance business below
either for securitisation or sale. The        country risk, although the largest por-                     CHF 300 m.
chart also reflects the revised and           tion by far is held at Credit Suisse First
refined Credit Suisse Group risk              Boston.
ratings which entered into effect as of            Country ratings and country limits
31 December 2000.                             are the two primary instruments used
     The scale of Credit Suisse First         by the Group to manage country risk.
Boston’s securitisation activities –          Country ratings provide an assessment
where loans are housed temporarily            of the risk of sovereign default. The in-
prior to securitisation or sale – in-         dependent credit risk management de-
creased after the merger with Donald-         partment (CRM) of Credit Suisse First
son, Lufkin & Jenrette. During the            Boston – in cooperation with Economic
year, Credit Suisse First Boston also         Research – periodically updates these
continued to improve liquidity and            rating assessments. The ratings are
reduce risk in its existing commercial        approved by the GCRO. Country limits
real estate lending portfolio by              cap Credit Suisse Group’s exposure to
decreasing the size of less-liquid            individual countries. They are supple-
elements in the portfolio by roughly          mented by regional limits, which restrict
50% during the year, and also by              the maximum exposure to a specific
substantially strengthening provisions        region in order to limit the impact of
for this activity.                            contagion. Regional limits are lower
     The maturity structure – on page         than the numerical addition of all the
95, Note 38 of the consolidated finan-        country limits of the respective regions.
cial statements – shows that 90% of           The Board of Directors approves coun-
total current assets are due within           try, regional and global limits. Within
12 months while only 4% are due after         Credit Suisse First Boston, the Credit
five years or show no maturity. In addi-      Policy Committee and Capital Alloca-
tion, approximately 60% of the total          tion and Risk Management Committee
counterparty exposure is collateralised       – in cooperation with the GCRO – peri-
by a variety of collateral types, including   odically reviews these limits. In addition,
pledged deposits and securities portfo-       the independent Risk Measurement &
lios, mortgages, standby letters of           Management department (RMM)
credit, and guarantees.                       assesses exposures versus country


                                                                                                               www.credit-suisse.com               41
CREDIT SUISSE GROUP RISK MANAGEMENT




                                                         Credit             Credit           Credit                    Insurance risk
                                                        Suisse             Suisse           Suisse            Credit
                                                      Financial            Private            First          Suisse
                                                                                                                       Protecting Winterthur Insurance and
Asset quality &                                       Services           Banking            Boston           Group     Winterthur Life & Pensions from undue
                                                 31 Dec. 2000       31 Dec. 2000     31 Dec. 2000     31 Dec. 2000     risk accumulation is a core risk man-
provision development                                in CHF m           in CHF m         in CHF m         in CHF m
                                                                                                                       agement activity. In order to understand
Non-performing loans (NPLs) 1)                         8,236                111           1,479            9,826       the risk universe of an insurance com-
Capital provisions against NPLs 2)                     5,142                 60             989            6,191
                                                                                                                       pany, the flow of business and the ac-
Counterparty exposure 1)                             127,310             38,265         239,640          405,215
                                                                                                                       companying flow of risks are analysed.
Coverage ratio of NPLs                                                                                                 Premiums earned by selling insurance
31.12.2000                                               62%               54%              67%              63%       policies are invested to cover claims
31.12.1999                                               60%               75%              84%              63%
                                                                                                                       occurring at a future date – sometimes
NPLs as percentage of counterparty
                                                                                                                       many years later. Therefore, the com-
exposure of business units
                                                                                                                       pany has to manage and limit insur-
31.12.2000                                             6.50%             0.30%            0.60%            2.40%
31.12.1999                                             8.70%             0.30%            0.90%            3.40%
                                                                                                                       ance risk – e.g. through reinsurance
                                                                                                                       contracts, financial market risks (see
1)
     Includes loans and loan equivalents.                                                                              market risk section) associated with its
2)
     Excludes total interest of CHF 1,906 m (fully provided).                                                          assets and liabilities (reserves), and
                                                                                                                       risks associated with its assets and re-
 limits. RMM and CRM provide inde-                                  In determining the amounts of the                  insurance contracts.
 pendent supervision to ensure that the                         allowances, loans and loan equivalents                 Asset accumulation by insurance com-
 divisions operate within their limits.                         are assessed on a case-by-case basis,                  panies results predominantly from pre-
 CRM also assumes responsibility for                            taking the following factors into con-                 miums paid earlier than claims are set-
 actively managing these limits to reflect                      sideration:                                            tled. The resulting time differences of
 changing credit fundamentals.                                  • The financial standing of the                        up to or even exceeding 50 years have
      A gross counterparty exposure                                 customer, including a realistic                    implications for risk management. First,
 analysis by country rating category –                              assessment based on financial                      funds have to be invested in assets in
 excluding exposures to supranationals                              and business information of the like-              such a way that they generate cash
 and diversified portfolios without de-                             lihood of repayment of the loan                    flows in line with the cash outflows em-
 fined country risk assignment – shows                              within an acceptable period of time;               bedded in the liability structure. Sec-
 that approximately 87% are with inter-                         • The extent of Credit Suisse                          ond, product-specific characteristics –
 nally N1-rated countries (equivalent to                            Group’s other commitments to the                   such as maturity, profit-participation
 AAA) and 8% with N2-rated countries                                same customer;                                     bonuses, or inflation-dependent insur-
 (equivalent to AA) respectively, leaving                       • The fair value of any security for                   ance claims – have to be treated ap-
 a balance of only 5% to lower-rated                                the loans;                                         propriately.
 countries.                                                     • The costs associated with obtain-                         The two Winterthur business units
      The table on page 41 shows the                                ing repayment and realization of                   follow stringent guidelines, especially
 Group’s cross-border exposure out-                                 any such security.                                 with a view to assuming insurance risk,
 standing to selected emerging market                                                                                  the selection of risks and the sums
 countries. Credit Suisse First Boston’s                            Driven by the Group’s selectivity                  insured. Winterthur operates two main
 targeted exposure reduction in Russia                          regarding counterparties, the overall                  insurance businesses – non-life and
 is largely completed; the remaining                            asset quality of Credit Suisse Group                   life – and faces several risk types
 exposure has conservative provisions.                          remains solid – with approximately                     stemming from its underwriting activity.
                                                                80% of exposures rated investment
 Loan loss experience                                           grade or equivalent and with the                       Non-life
 An allowance for losses for banking                            largest exposure to a single non-in-                   In non-life business, insurance risk re-
 operations is maintained at a level                            vestment grade rated counterparty                      lates to claims that might be more fre-
 considered adequate to absorb losses                           (BB+) of some CHF 700 million.                         quent or larger than forecast, and/or
 arising from the existing portfolios of                        Concentration risks are strictly limited.              might have to be paid earlier than ex-
 loans and loan equivalents. The                                For instance, exposures to the telecom                 pected (expected pay-outs are priced
 allowance for such losses is made in                           sector amounted to 3.5% of total                       into the premiums paid). Better-diversi-
 accordance with Swiss banking laws.                            credit exposures at end-2000,                          fied insurance portfolios tend to imply
 Each business unit creates provisions                          including the integration of Donaldson,                smaller differences between expected
 for bad and doubtful debts based on                            Lufkin & Jenrette. Furthermore,                        and actual claims. Winterthur therefore
 Credit Suisse Group guidelines. The                            provisioning levels are kept stable as                 holds a well-diversified insurance port-
 allowances are reviewed on a quarterly                         presented in the asset quality table                   folio, in terms of both geographical
 basis by senior management.                                    above.                                                 diversification and industry structure.


42
.credit-suisse Annual Report Part 4 Risk management
.credit-suisse Annual Report Part 4 Risk management
.credit-suisse Annual Report Part 4 Risk management
.credit-suisse Annual Report Part 4 Risk management
.credit-suisse Annual Report Part 4 Risk management
.credit-suisse Annual Report Part 4 Risk management
.credit-suisse Annual Report Part 4 Risk management

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.credit-suisse Annual Report Part 4 Risk management

  • 1. ANNUAL REPORT 2000/2001 PART IV CREDIT SUISSE GROUP RISK MANAGEMENT
  • 2. PART I 2 Financial highlights 2000 4 To our shareholders PART II 6 An overview of Credit Suisse Group 6 Organisation 8 Financial review 11 Strategic review PART III 13 Review of business units 16 Credit Suisse Financial Services 23 Credit Suisse Private Banking 25 Credit Suisse Asset Management 27 Credit Suisse First Boston PART IV 30 Credit Suisse Group Risk Management PART V 50 Consolidated financial statements PART VI 107 Parent company financial statements 118 Five-year summary of selected financial data 120 Management 126 Main offices 127 Information for investors
  • 3. CREDIT SUISSE GROUP RISK MANAGEMENT Introduction rather their diligent implementation: Financial services – put in a simplified implementation is what makes a com- framework – consist of four basic pany stand out and determines its elements: information, transactions, success or failure. While risk manage- capital and risk. ment will never be “finished” in a com- Nowadays, information is instantly plex and evolving financial environ- Hans-Ulrich Doerig available, ubiquitous and increasingly ment, we aim to institutionalise learn- Vice-Chairman of the cheap. Simply owning information is ing and stay at the edge of “best Executive Board and not enough – only by packaging and practice”. Group Chief Risk Officer interpreting it intelligently and provid- At Credit Suisse Group, we differ- ing value-enhancing advice and deci- entiate between eight tiers of risk tak- sion-making support can a company ing, approval and control: Credit Suisse Group, including its differentiate itself from the competi- business units, pursues a disciplined, tion. Tier 1: Business unit front line with comprehensive and integrated The volume of transactions has prime responsibility for taking and approach to risk management. Signifi- grown dramatically in recent years managing risks. cant personnel and technological around the globe. New technologies resources are focused on ensuring are expanding rapidly, making it even Tier 2: Independent business unit that Credit Suisse Group remains a more important that in-house and support and approval functions includ- leader in risk management. By means out-sourced processes are cost ing product control, strategic risk man- of a proactive risk management effective. agement, counterparty analysis and culture and the appropriate qualitative On today’s open, deregulated cap- approval, legal and compliance with and quantitative tools, the Group aims ital markets, basic access to capital is focus on specific risk areas – all inde- to minimise the potential for unde- no longer an issue for well-run estab- pendent from front line. sired risk exposures and to optimise lished companies. The challenge is to the allocation of capital throughout allocate capital optimally to the differ- Tier 3: Group functions such as over- the Group to the benefit of share- ent activities within the organisation. all risk management, control and chal- holders and other stakeholders. Risk is uncertainty about a future lenging the business units. outcome. It is the essence of financial institutions’ activities. Risk is multifac- Tier 4: Senior management at busi- eted, complex, often interlinked and/or ness unit and group level as well as context-driven. While not avoidable, supervisory boards with focus on the risk is to be managed, not feared. overall risk profile. Intelligent, informed risk taking is the key. Risk is not only about “downside” Tier 5: Independent internal and ex- and threats, but also about chances ternal audit with focus on assessments and opportunities. Taking no risks is and deficiencies. potentially the approach which pres- ents the highest risk. Tier 6: Rating agencies – comparison Good risk management has with competitors. become a decisive competitive advan- tage. It helps to maintain stability and Tier 7: Regulators – supervisors with continuity and supports revenue and the role of an “external referee”. earnings growth. Disciplined and intel- ligent risk taking is an “attitude” Tier 8: Shareholders and other stake- towards stakeholders. holders as ultimate overall and daily Our research and observations in judges. the financial services industry have led to the “12 organisational principles in risk management” which serve as our general framework in risk manage- ment (see chart on page 32). To apply these primarily organisational princi- ples, consistently and globally is our continuous aim. The basis is not the intellectual level of the principles, but 30
  • 4. Risk management framework come of the mix of doing the right plined culture by promoting integrity The Group has established a frame- thing and doing things right over an and high ethical standards, clear lines work allowing comprehensive and extended period. Strategy and of responsibility and accountability, effective risk control. The chart below reputation/brand risks can be made segregation of duties, appropriate entitled “Risk Management Frame- transparent with methods like relative supervision by senior management, work” illustrates the three main ele- stock performance, relative stock price and strong control systems. ments of Credit Suisse Group’s frame- over book value, relative price earnings The Group’s monitoring systems work. The underlying external and ratio, return on equity, net increase are based on a comprehensive set of internal factors shaping the risk dispo- of number of clients or assets internal controls, with activities such sition of the firm are shown on the left under management, attracting and as approvals, authorisations, compli- of the graph. Then – based on the 12 keeping good staff and rankings of ance checks, and follow-ups on non- core principles of good management – all sorts. compliance clearly defined at every shown in the middle of the graph – the level of business. Internal and exter- risk management organisation and risk Risk culture nal auditors are recognised by the culture were established. Maintaining a Risk management is a multi-faceted Board as critically important agents, firmwide risk management process process that extends well beyond an providing an independent check on providing effective control over the organisation’s formal risk management the information received from line major risks must be the ultimate goal. structure, its standards, processes, management. The chief auditor Given its strategy, Credit Suisse methodologies and tools. The reports directly to the Chairman and Group differentiates among seven mathematical/statistical quantification regularly communicates to the Board priority risk categories as shown on the of risks and consequent setting of of Directors’ Audit Committee. Issues right of the graph: market, credit, appropriate, common sense limits raised by the internal and external insurance underwriting, commission represents only part of the integrated auditors are tracked systematically and fee income and some operational approach to risk management. While and addressed comprehensively. risks are already quantifiable or are Credit Suisse Group aims to stay in Group risk management represents increasingly becoming so. the forefront of any relevant, credible an additional layer of risk manage- Strategy risk deals with the exist- and cost-effective quantification of ment and control, challenging the ing base of an institution and its risk, successful risk management is approach of the business units where options, based on a what-if analysis. much more than producing a “risk or appropriate and relevant in the overall Strategy is doing the right thing at the model figure”. The development and context. As an example, the Group right time, and must be properly imple- maintenance of an appropriate risk and control system requires the follow-up mented. This is an issue for all other control culture is at least as important on serious deficiencies not only by the S's of an organisation, especially their as the most sophisticated quantitative business unit, but also by Group man- synchronisation. Reputation risk is the risk models. agement. aggregation of the outcome of all risks A key factor in risk management If a financial services group is plus other internal and external factors is discipline, including discipline as to to achieve sustained success, confi- based on facts, perceptions and compliance requirements. Credit dence and trust built over the years expectations. Reputation is the out- Suisse Group encourages a disci- are vital. An excellent reputation is Credit Suisse Group’s risk management framework Major factors shaping the risk Scope and challenge of an Effective risk management disposition of an individual and integrated firmwide provides focus on and control an organisation risk management over 7 major risks Values, society Inn & politics Building on the organisation’s 12 S: ov a · Strategy · Stakeholders ion Fa cts Strategy risk tion E xp · Structure · Shared values etit ion e & te · System/s · Skills mp ct a pt chn · Simplicity · Symbols e Co tion Market risk Perc Action and · Safety · Sustainability o Credit risk log s reaction by · Speed · Synchronisation y Insurance underwriting risk management Pol Commission & fee income risk Beha ce and staff Ensuring a risk culture with: icie Operational risk rien · modern methods/limits vi o s& nts pe r · proactive risk management Ex u Cli e reg Know ledge · constructive control attitude Reputation/brand risk ulat · continuous training ion · discipline as to corrective actions s Markets & economy www.credit-suisse.com 31
  • 5. CREDIT SUISSE GROUP RISK MANAGEMENT hard to gain, but easy to lose. Knowl- edge, expertise, experience, integrity, intellectual honesty and the daily con- The 12 organisational principles in risk management duct of each employee, are crucial elements that contribute to an institu- • No conflicts of interest: While principles should hold firm tion’s reputation. Thus, management independent reporting as to line over time, the dynamics of financial has to lead by example. versus back office/models/price markets command a continuous ex- amination of the principles based on checking/credit decisions/ Internal Code of Conduct experience, observation and re- limits/etc. One of the strengths of Credit Suisse search. The issue is not the intellec- • Integration of risk, insurance, risk Group is the competence and diverse tual level of the 12 principles but mitigation and financial manage- skills of its staff. Despite global diversi- rather their diligent implementation. ment. ty, our corporate culture has to be The identification, measurement, based on common denominators and management and control of risks is shared values. This has led to the 4. Rigorous disciplinary measures in not a programme but a continuous introduction of our internal group-wide case of non-compliance/ process. Code of Conduct, approved by both breaches. the Board of Directors and the Group • Know and play by the rules: A. Executing the fundamentals Executive Board at the beginning of everybody is aware of the conse- 2000. Especially in fast-changing 1. Risk is uncertainty about future results. quences. times, common values help to give the • Risks must be respected, not • Responsibility for adequate individual a sense of focus; they create feared: symmetry between as- control environment not only with identity and a sense of belonging. pired gains and potential losses. immediate heads: Spelling out our six ethical and six it is a management issue at large. performance core values and guiding • Risk=Opportunity: principles on page 34, the Code of intelligent, informed risk taking Conduct extends and supplements with corresponding risk/return. 5. Completeness, integrity and existing compliance manuals, • Convergence of market directions relevance of data/information/ directives, guidelines and policies. much higher in turbulent times: systems as a base. The complete Code of Conduct watch liquidity/flexibility aspects. • Management of risks is impossi- applies to over 80,000 employees, ble without information about and is available in 19 different them: also know what you do not languages. 2. The guiding 6 S’s for the know. systematic mental discipline of an organisation. • What is measured, observed and rewarded gets attention. • Strategy →structure→system(s), simplicity→safety→speed. • Serious data show the following characteristics: complete, objective, consistent, 3. Discipline, clear structure, transparent, comparable across allocation of responsibility the institution, interpretable, and accountability are basic auditable, replicable, teachable preconditions. and, above all, relevant and credi- • Transparency as to policies, ble as to facts and perceptions. procedures and manuals. • The data collection must be in a • Discipline regarding strategy, reasonable cost/benefit or tactics, control and compliance: cost/risk mitigation relationship. “ownership” of issues and risks. • Credibly quantified and relevant • Clear and communicated respon- risks represent an opportunity in sibility and accountability for legal, an overall context: incentive and implicit contracts. without credibility and relevance of data/quantification, scepticism and cynicism abound. 32
  • 6. • Sourcing, sharing and storing of • “Reductio ad absurdum” may lead 11. Responsible control/risk culture vertical and horizontal information to a “model figure” but most are as important as the most is especially important in times of probably produces the wrong sophisticated risk management staff turnover, restructurings and conclusions for the really relevant tools. mergers. issue. • Only the mastering of all major • Comparison of absolute model risk types contributes to a B. Retaining perspective figures with those of third parties sustained excellent reputation. is questionable; prime value • Mistakes or misjudgements are 6. Newness and/or complexity added of a good model is the in- unavoidable: of a project – combined with ternal trend over time, assuming the ways of correcting them are uncertainty – can add risks. model consistency. part of culture. • Simplicity for average human beings. Complex structures, com- • Risk-return culture for everybody. plex restructurings and systems 9. Risk management is a continuous • Ongoing motivation of staff and require: process, not a programme. communication with all major – break-up of problems; • Best practice and integrated ap- stakeholders. – additional, continuous proach as targets. • Risk culture at large is the final assessment; • Proper risk awareness for every- responsibility of top management – anticipation and ability to one within holistic framework. and board of directors. react. • Regular checks on strategy, structure, system(s), simplicity, 12. Human element is THE critical 7. Risk management is part art, part safety, speed. Continuous factor for success. science. adjustments to new paradigms: • Good mix of professional, open- • Facts, perceptions, expectations updated, major risks inventory. minded and honest people with are all important; quantitative and • Focus on long-term initiatives ver- educational, professional and life qualitative judgements are crucial. sus short-term ones: experience and integrity. • Common sense: not minutiae, focus on integrated approach with • Professionalism includes “feel, but relevance and credibility are emphasis on promotion rather intuition and inspiration for risk the key. than on monitoring. and market direction”. 8. Limitation of models. C. Emphasising the human aspect • Not all risks are relevant and/or 10. A financial institution is a quantifiable, but risks which can- knowledge company. not be measured directly often • Source, share, synthesise and have indirect consequences for save knowledge: avoid brain share price, growth, clients etc. drain. • Models are always only part of an • Knowledge alone is not enough: overall risk management the added value is generated by approach. its implementation. • Models are as good as underlying • Learn from mistakes, both assumptions and information personally and institutionally. input: • Culture of open communication “garbage in – garbage out effect”. on “experience” and know-how, • Be able to “read” the model: both horizontally and vertically. never forget common sense. • Continuous learning as part of evaluation/incentive process. www.credit-suisse.com 33
  • 7. CREDIT SUISSE GROUP RISK MANAGEMENT 12 core values for employees of Credit Suisse Group Core ethical values Core performance values Integrity Service We realise that our global franchise is based on our core We are committed to providing superior service to our ethical values and our long standing reputation for in- clients. We believe that knowing our clients and offering tegrity, trust, confidentiality, fairness and professional- them value by combining good judgment, in-depth ism. We respect the interests of our stakeholders knowledge and prompt and courteous service leads to (clients, employees, shareholders, service providers, success. government authorities, financial regulators, competi- tors, media) and of society as a whole. Excellence We are committed to excellence through continuous Responsibility improvement of our management practices and know- We honour our commitments and take personal respon- how. Problems or mistakes are viewed as a chance to sibility for our actions. We promise only what we can improve. deliver. We do not mislead our stakeholders. Teamwork Fairness We believe in achieving more for our stakeholders by We believe in courteous and respectful treatment of our working together to draw upon our individual and collec- stakeholders. We support equal opportunities and a tive strengths and abilities worldwide and across busi- work environment free of discrimination and harassment ness lines. of any sort. Commitment Compliance We recognise individual contribution to the current and We acknowledge the importance of all relevant laws, future success of our firm and reward it objectively, tak- regulations, policies and standards, both internal and ing into account the personal contribution to targets, external, and comply with them. We are committed to governance and teamwork. Every employee contributes exemplary management discipline and a first class her/his best to reach our common goals, by maintaining control and compliance environment. focus and intensity of effort. Transparency Risk culture We seek constructive, transparent and open dialogue We base our business operations on conscious, disci- with our stakeholders based on fairness, mutual respect plined and intelligent risk taking. We believe in inde- and professionalism. pendent risk management, compliance and audit processes with proper management accountability for Confidentiality the interests and concerns of our stakeholders. We treat confidential as such and do not disclose non- public information concerning the Credit Suisse Group Profitability companies, their clients and employees, unless required We are committed to sustained profitability which by law. enables us to carry out our strategies, make long-term investments, fairly compensate our staff and achieve an attractive return for our shareholders. Legality, compli- ance and our core ethical values, however, come before profit. 34
  • 8. Risk management governance and specialise on specific risks with legal entity Credit Suisse First Boston The structuring of Credit Suisse Group the help of tailor-made management including investment banking and insti- as a series of distinct business units – tools where appropriate and relevant. tutional asset management, and legal introduced in 1996/97 – is designed Group-wide risk management ap- entity Credit Suisse Group as the hold- to increase transparency, discipline and proaches are unified and thus applied. ing company of the aforementioned accountability. Although the Group as It is our ambition to establish the global three legal entities. The same mem- a whole is large, the new structure benchmark of a large, multifaceted bers of the Boards of the latter three helps to make it less complex. Flexibili- financial organisation in regard to risk legal entities also serve as Members of ty, the ability to focus and to react, as management structures, processes the Board of Directors of Credit Suisse well as specialisation and closeness to and methods. This is not a programme Group as of April 2001. the market are heightened. Thus, the but an ongoing process. At Credit Suisse Group, the risk different business units can be meas- management governance structure ured against the best of their respec- Group risk management governance begins with the Boards of Directors, tive class. This aspect concerns four major legal including their Audit Committees More importantly with a view to entities within Credit Suisse Group: le- which are – among other duties – re- risk, the business unit set-up allows gal entity Winterthur for the insurance sponsible for determining the general the Group to align risk types, focus on business, legal entity Credit Suisse for risk policy, proper checks and bal- major risk categories and concentrate retail banking and private banking, ances, the strategic risk management Credit Suisse Group risk management – general organisation Credit Suisse Group Internal/External Audit Board of Directors Group Chief Executive Officer Group Executive Board Group Chief Risk Officer Group Chief Financial Officer Group Risk Processes & Risk Management Provisions Committee Legal & Compliance IT Executive Board Standards Committee Committee Group level Board of Directors/Audit Committee Board of Directors/Audit Committee Board of Directors/Audit Committee Winterthur Credit Suisse Credit Suisse First Boston Legal level Credit Suisse Financial Services Winterthur Winterthur Credit Suisse Credit Suisse Credit Suisse Credit Suisse Insurance Life & Pensions Banking 1) Private Banking Asset Management First Boston Chief Executive Officer Chief Executive Officer Chief Executive Officer Chief Executive Officer Chief Executive Officer Chief Executive Officer & Vice-Chairman Executive Board Executive Board Executive Board Executive Board Executive Board Executive Board Chief Investment Chief Investment Risk Risk Investment Risk Officer Officer Committees Committees Committees Committee Investment Committee Investment Committee Chief Credit Officer Chief Risk Officer Chief Risk Officer Chief Credit Officer Chief Credit Officer Risk Strategic Risk Officer Risk Managers Risk Managers Risk Managers Risk Managers Managers Risk Managers Legal & Legal & Legal & Legal & Legal & Legal & Compliance Compliance Compliance Compliance Compliance Compliance 1) Credit Suisse Personal Finance and Credit Suisse e-Business have an analogous structure. Business unit level www.credit-suisse.com 35
  • 9. CREDIT SUISSE GROUP RISK MANAGEMENT organisation and the Group’s overall strategy together with the risk subject to constant reassessment and appetite for risk. They are also respon- management units at the individual improvement to ensure that implicit sible for reviewing major risk expo- business units. risks in the evolving financial markets are sures on a regular basis. The simplified The Group Chief Financial Offi- captured and appropriately managed. organisational set-up is presented in cer deals with Group-wide IT issues – the chart “Risk management – general including risk related IT access, and Market risk – overview organisation” on page 35. security issues – and chairs the regular The term market risk refers to the risk The daily risk management respon- meetings of the IT Executive Board. of potential loss arising from adverse sibilities on Group or Corporate Center effects on interest rates, foreign-cur- level are set up as an additional layer Business unit risk management rency exchange rates, equity prices, of risk management and control, har- governance and other relevant market rates and monising relevant risk management is- While the business units are exposed prices, such as commodity prices and sues which can and should be brought to all risk types in one way or another, volatilities. A typical transaction may be to a common denominator. The prime their relative significance varies sub- exposed to a number of different mar- value added is the challenging of busi- stantially by design. Trading book mar- ket risks. Credit Suisse Group defines ness units and the overall control and ket risks are concentrated at Credit its market risk as potential changes of overview, while duplication of efforts is Suisse First Boston, while credit risks fair values of financial instruments in avoided. are most important at Credit Suisse response to market movements. The Group’s Executive Board Banking and at Credit Suisse First At Credit Suisse Group, the Risk Management Committee Boston. Insurance underwriting risks consolidated primary market risk expo- includes all Executive Board Members are exclusively found at Winterthur, sures in the trading portfolios at and is chaired by the Group Chief while commission income risks domi- end-2000 were interest rates, equity Risk Officer (GCRO). It prepares risk nate at Credit Suisse Private Banking prices, and foreign exchange rates. issues for approval by the Boards of and Credit Suisse Asset Management. Exposure to the Swiss franc exchange Directors. It also reviews the Group’s All business units are exposed to rate of the US dollar and the euro as exposure to different categories of operational, reputation/brand and well as to equity price levels in West- risk, assesses potential opportunities strategy risks. ern Europe and North America consti- and risks, initiates corrective actions to The strategies of each business tuted major elements of Credit Suisse mitigate undesired risk exposures and unit and of the Group are discussed on Group’s market risks embedded in the reviews the allocation of capital. The the highest levels at least once a year. non-trading portfolios or banking Group Risk Processes & Standards The business units of Credit Suisse books. Committee (GRIPS), chaired by the Group are – by design – substantially The most important tools used to GCRO, also meets four times a year autonomous, and are thus responsible measure and manage market risk to define the overall Group risk and for the implementation of their own exposures include the following: capital policies and to approve general risk management. To exercise this instructions, processes, standards, authority responsibly, each of the busi- • The Value-at-Risk (VaR) method methods and tools concerning risk ness units has its own consistent risk to estimate the potential loss aris- management at business unit level, or management framework subject to ing from a given portfolio for a pre- to unify these where Group-wide regular checks and challenges by determined probability and holding appropriate and relevant. The GCRO Group management. period, using market movements chairs the quarterly Provisions Meet- Each business unit has its own based on historical data. ing, where the status and develop- specialised risk management structure • The scenario analysis to estimate ment of credit allowances at business and systems in place – including risk the potential immediate loss after unit level are discussed and chal- committees, appropriate tools, sys- stressing market parameters. lenged. In addition, the GCRO is tems, procedures and controls – spe- These changes are modelled on responsible for the development, cially tailored to cope with the risks past extreme events and hypotheti- implementation, monitoring and taken in its particular line of business. cal scenarios. managing of risk Iimits as well as for At every level of the risk management • Other models measure interest strategy, standards, procedures and process – especially in regard to mar- rate sensitivity risk, default risk risk reporting. Group Risk Manage- ket and credit risk – measurement and and economic risk capital for cer- ment supports the GCRO in fostering monitoring functions are independent tain complex activities. Regular as- general risk awareness throughout the of the respective front-line office being sessments of mark-to-market Group and in harmonising approaches monitored. revaluations of all balance sheet to manage risk types across business At Credit Suisse Group, risk man- positions and interest rate rotation units. It also monitors the implementa- agement organisation and systems as scenarios are the basis for these tion of the Group’s risk management well as policies and techniques are analyses. 36
  • 10. The major modelling techniques are ucts, including derivatives such as The estimates provided below are described in more detail at the end of swaps, futures, options and structured shown in Swiss francs, the base cur- this disclosure section, on page 46. products (customised transactions rency in the VaR calculations of two of using combinations of derivatives are the three business units using VaR; Market risk exposures of Credit executed to meet specific client or Credit Suisse First Boston manages Suisse Group business units and the proprietary needs). With such a broad market risk utilizing VaR calculated on corporate center – trading portfolios spread of products and markets, the US dollar as the base currency. In The distribution of trading portfolio Credit Suisse First Boston’s trading the table below the spot exchange related market risks reflects the distri- strategies are diverse and variable, and rates of 31 December 2000 and bution of activities among the different exposure at any given time will gener- 31 December 1999 were applied. The business units. Trading activities and ally be spread across a wide range of table provides an overview of the VaR the associated market risks are risk factors and locations. estimates in the material trading port- focused primarily within Credit Suisse The business units with trading folios as of 31 December 2000 and First Boston. Credit Suisse Private book activity perform a daily VaR 31 December 1999. Banking and Credit Suisse Banking calculation to assess the market risk. Credit Suisse First Boston’s VaR also conduct trading activities – albeit The calculations are based on a ten- declined by 48% in Swiss franc terms on a much smaller scale – primarily day holding period with a 99 percent over the course of the year. Much of driven by the need to offer a complete confidence level and risk movements that decline was due to the introduc- product mix to their customers. Credit that are generally determined by two tion of a new historical simulation mod- Suisse Asset Management and years of historical data. For many el which was approved for use in cal- Winterthur – comprising Winterthur purposes, such as backtesting, the culating the regulatory capital for Insurance and Winterthur Life & resulting VaR figures are usually scaled market risks by the Swiss Federal Pensions – do not engage in trading down and presented as one-day hold- Banking Commission in the second activities. ing period values, including those pro- quarter of the year. The estimates for At Credit Suisse First Boston, the vided in this disclosure. Credit Suisse 1999 are restated to provide a basis market risk exposures in trading and First Boston’s Risk Measurement & for comparison. The methodology – non-trading portfolios are broadly Management (RMM) unit is responsi- adjusted VaR figures show that the diversified as the company is active ble for updating and distributing the “real” market risk would be approxi- in most of the principal traded markets risk parameters used in the calculation mately down 25% in US dollar terms of the world. It is using almost all of risk exposures to the other business (Credit Suisse First Boston’s functional common trading and hedging prod- units on a quarterly basis. currency) or down 23% in Swiss franc terms. Credit Suisse Group uses back- testing to assess the accuracy of the VaR model. Backtesting – the compar- ison of daily revenue fluctuations with Market risk exposures in trading portfolios: the daily VaR estimate – is the primary Credit Suisse Group method used to test the accuracy of a VaR model. Backtesting is performed at various levels, from business unit 99%, one-day VaR; in CHF m Credit Credit level down to more specific trading Market risk Suisse Suisse areas. While VaR models tend to gen- Group 1) Group 1) Exposure type 31 Dec. 2000 31 Dec. 1999 erate two to three outliers a year (days when the trading loss exceeds the Interest rate 235.7 284.5 respective VaR), Credit Suisse First Foreign exchange 22.7 70.9 Equity 98.5 102.6 Boston had no outliers in four years of Commodity 6.8 4.8 using the model for the calculation of regulatory capital for market risks. VaR Sub-total 363.7 462.8 figures should therefore be read with Diversification benefit 204.7 257.5 an understanding of the conservative Total 159.0 205.3 nature of the model. 1) Two points are particularly note- Credit Suisse Group does not manage its trading portfolios on a consolidated basis. The amounts provided in this column represent arithmetic sums of the respective VaR estimates of the business units plus the expo- worthy in the development of Credit sure of the Corporate Center. Management believes that this is a conservative representation of the overall Suisse First Boston’s market risk over risk since possible diversification benefits between business units are not considered. However – as trading portfolio-related market risks of some 85% of total VaR are concentrated at Credit Suisse First Boston – the the course of the year 2000. First, overstatement implied by this aggregation method is limited. Credit Suisse First Boston maintained www.credit-suisse.com 37
  • 11. CREDIT SUISSE GROUP RISK MANAGEMENT Backtesting for Credit Suisse First Boston important to help understand risks dur- ing periods of severe disruption. Credit in USD m Suisse Group performs scenario test- 50 ing to ensure that – even in good envi- ronments – its exposure to particular 0 events remains well controlled. –50 Non-trading portfolios All Credit Suisse Group entities man- –100 age the market risks in their non-trad- ing portfolios (also known as “banking –150 books” or “other than trading port- folios”) through procedures and tools –200 such as risk limits, independent moni- –250 toring of risk from risk taking func- 1st quarter 2000 2nd quarter 2000 3rd quarter 2000 4th quarter 2000 tions, and limit excess resolution steps. Sensitivity analysis is used to produce Daily revenue the risk quantification shown on the One-day VaR (99%) left. In non-trading portfolios, compris- ing all non-trading books of the bank- a disciplined approach and held the change reduced the degree of ex- ing business units – including private level of market risks stable over the treme model conservatism, although equity investments – and the financial year, even while absorbing the impact the model still remains conservative in investments of the insurance business of Donaldson, Lufkin & Jenrette activi- nature – i.e. Credit Suisse First units, the major elements of market ties in the fourth quarter. Second, Boston’s actual trading results are well risk during 2000 were exposures to effective 31 May 2000, the Swiss within the VaR band even after the changes in the Swiss franc to US dollar Federal Banking Commission adoption of the revised model. and euro exchange rates as well as approved the revised VaR model for The VaR methodology is most equity instrument price levels in use in the calculation of market risk useful for day-to-day risk monitoring Western Europe and North America. capital. As illustrated by the Backtest- of trading books in the context of The table summarises the market risk ing chart above, the methodology “normal” markets. Scenario analysis is exposures in non-trading portfolios as of 31 December 2000 and 31 December 1999. Credit Suisse Group’s business Market risk exposures in non-trading portfolios: includes a substantial volume of non- Credit Suisse Group trading-related banking activity both in providing products and services to its Potential change in fair value/market value; in CHF m clients and as proprietary investments. These activities include equity instru- Credit Credit Suisse Suisse ment participations, investments in Market risk Group 1) Group 1) bonds and other money market instru- Exposure type 31 Dec. 2000 31 Dec. 1999 ments, lending money and securities Interest rates 2) (15.2) 24.8 and deposit-taking. The instruments Foreign exchange 3) (62.5) (55.4) used for balance sheet management Equity 4) (1,049.8) (627.8) include derivative instruments such as Commodity 5) 0.0 0.0 swaps, interest rate swaps, forward Total banking business units (1,127.5) (658.4) rate agreements and options. Total insurance business units (2,514.1) (2,635.3) The financial investments of the in- surance business are held to ensure 1) For each exposure type, the given figures refer to the particular sensitivity generating the largest potential coverage for future obligations arising loss for Credit Suisse Group as a whole. The Credit Suisse Group amount equals the sum of the respective business unit amounts plus Corporate Center. from policies. The quality of these 2) Assuming an adverse parallel yield curve shift for Credit Suisse Group of between 1.00% and 2.00%, assets is generally high – holdings are depending upon both the level and volatility of the particular country’s interest rates. 3) Assuming an adverse change for Credit Suisse Group of the CHF against all currencies of between 10% and primarily bonds with AA and higher 20%, depending upon the volatility of the particular country’s exchange rate. ratings, with an A rating being the mini- 4) Assuming an adverse change for Credit Suisse Group in all equity instrument prices of between 10% and 20%, depending upon the volatility of the particular stock market. mum requirement for new additions to 5) Assuming an adverse change in all commodity prices of 10%. the portfolio. The Notes 22 and 23 38
  • 12. “Financial investments from the banking also described at the end of this dis- 2000 ACP and credit provisions and insurance business” of the consoli- closure section on page 49. Credit CHF m dated financial statements on pages 80 Suisse Group implemented such a 900 and 81 provide an overview of book credit risk management framework for and market values of these assets. the banking business units in Decem- 800 ber 1996. As this framework is used 700 Liquity and funding risk for management information purposes 600 Liquidity and funding risk is the risk only, it is not reflected in the consoli- Credit Suisse Group or its business dated financial statements. Annual 500 units being unable to fund assets or credit provisions (ACP) equal expected 400 meet obligations at a reasonable or, in credit losses derived from actual his- case of extreme market disruptions, torical average losses. The chart enti- 300 any, price. This risk is managed at the tled “2000 ACP and credit provisions” 200 business unit level, in line with our shows the ACP of the banking units in general governance principles, which 2000 with the respective, actual credit 100 allows us to specifically tailor the provisions. Actual losses which occur 0 CSB CSPB CSFB CSAM* CSG approach to the individual cash flow in any one year may be higher or lower structure within the business units. The than these provisions, depending on 2000 ACP Group Corporate Center monitors the the economic environment, interest 2000 Actual credit provisions identification and measurement of this rates and counterparties’ performance. * Both ACP and credit provisions are well below risk and works in partnership with all In addition to the expected loss, an in- CHF 1 m for 2000. business units to foster sound liquidity dicative worst-case default loss, management practices worldwide. shown in the chart on the right, is calculated using CREDITRISK+, the Credit risk – overview credit risk measurement and manage- Credit risk is the risk that a borrower ment tool developed by Credit Suisse (or counterparty) is unable to meet its First Boston. The 99th percentile worst- financial obligations. In the event of a case default loss shown in the chart on default, a bank generally incurs a loss the right is based on the 99th percentile equal to the amount owed by the of the full credit default loss distribution. debtor, less a recovery amount result- The difference between the worst-case ing from foreclosure, liquidation of col- default loss and the ACP reflects the lateral or restructuring of the company. unexpected loss level. The fourth as- The majority of Credit Suisse Group’s pect of the credit risk management credit risk is concentrated in the Credit framework is the pricing and optimisa- 99th percentile worst-case Suisse Banking and Credit Suisse First tion of the portfolio and the considera- default loss as of end-2000 Boston business units. The credit risks tion of risk and reward. taken on by Credit Suisse Private Credit Suisse Group’s credit risk CHF m Banking are mostly collateralised and management framework allows us to primarily of an operational risk nature. price transactions involving credit risk 2000 Credit exposures exist in the banking more correctly by performing a risk/ business units within lending products, return calculation. The current imple- commitments and letters of credit, as mentation of the credit risk manage- 1500 well as counterparty risk from deriva- ment framework covers virtually all of tives, foreign exchange and other Credit Suisse Banking, Credit Suisse transactions. Private Banking and Credit Suisse 1000 A system of individual credit limits Asset Management, as well as the is the traditional means of managing majority of Credit Suisse First Boston’s credit risk and preventing risk concen- credit-related exposures. The remain- 500 trations. A comprehensive set of ing portion of Credit Suisse First country and regional limits is in place Boston’s credit-related exposures is to address concentration issues in the covered by either VaR methodology – 0 CSB CSPB CSFB CSAM* CSG** portfolio (see country risk). The third such as mark-to-market valuated real 1997 1998 1999 2000 aspect of the credit risk management estate portfolios, the majority of which framework is an appropriate credit risk are earmarked for securitisation – or * Worst case loss for 2000 below CHF 2 m. provisioning methodology, which is by applying credit risk adjustments. ** Based on combined portfolio. www.credit-suisse.com 39
  • 13. CREDIT SUISSE GROUP RISK MANAGEMENT Credit Suisse Group banking units The business units of Credit Suisse fication of counterparties where counterparty exposure by rating Gross total of CHF 405 bn, as of end-2000 Group manage credit risks through a changes in creditworthiness could credit request and approval process, occur due to events such as an- CHF bn Investment Grade 80% ongoing credit and counterparty moni- nounced mergers, earnings weakness, 140 Non Investment Grade 20% toring and a credit quality reviewing lawsuits, etc. Possible recovery meas- process. Credit requests are prepared ures are evaluated even before potential 120 by experienced credit officers, based credit losses might be incurred. In addi- on analysis and evaluation of debtor tion, Credit Suisse Group and its busi- 100 creditworthiness and the type of credit ness units regularly analyse their industry transaction. Credit decisions are taken diversification and concentration in 80 on a transaction-by-transaction basis selected segments. Credit protection 60 by credit committees and senior credit such as credit derivatives are used to a managers at levels appropriate to the limited degree, in particular to mitigate 40 amount and complexity of the transac- some exposures with multinational tions, as well as to overall exposures to companies. 20 counterparties and their related enti- ties. These authority levels are set out Loans and loan equivalent portfolio – 0 counterparty exposure R1 R2 R3 R4 non- R5 R6 R7 R8* Pro- within the governing principles of the AAA AA A BBB ra- BB B CCC/ <C visi- ted CC ons legal entities. Transactions of a signifi- Credit Suisse Group defines counter- Internal ratings R1– R8 are approximately cant and unusual nature are discussed party exposure as all positions, expo- equivalent to the respective external ratings. with and/or ratified by the GCRO. sures and facilities that potentially gen- * Potential problem and non-performing loans, Credit exposures to individual erate a credit risk for the Group. This including accrued interest. counterparties or segments thereof includes loans and loan equivalents and adherence to the related limits are representing drawn exposures as well monitored continuously by credit offi- as committed but undrawn facilities. It cers, industry analysts and further spe- also includes market-driven exposures cialists. In addition, credit risks are also like off-balance sheet transactions, regularly reviewed by credit and risk such as derivatives and foreign- management committees, by taking exchange transactions, as well as current market conditions and trend letters of credit and guarantees. All Credit Suisse Group banking units analysis into consideration. these instruments are converted by counterparty exposure by industry The credit review process is using internal loan equivalent factors, Gross total of CHF 405 bn, as of end-2000 designed to result in an early identifi- which are related to regulatory risk- CHF bn cation of possible changes of the weightings. This approach represents 140 creditworthiness of our clients. These a more comprehensive definition of procedures include regular asset and counterparty exposure, especially in 120 collateral quality reviews, business and comparison with other financial institu- financial statement analysis of individ- tions which often emphasise lending 100 ual clients and economic and industry exposure only. The total gross counter- studies. Other key factors considered party exposure amounted to CHF 405 80 include business and economic condi- billion as of 31 December 2000 tions, our historical experience, regula- (31.12.1999: CHF 373 billion). 60 tory requirements, and concentration A counterparty credit risk class 40 of credit volume by industry, country, system has been implemented by product and counterparty rating. The Credit Suisse Group to define a frame- 20 process results in a quarterly determi- work that supports consistent credit nation of the appropriateness of our risk analysis (statistical and otherwise), 0 allowances for credit losses and leads credit risk monitoring, risk-adjusted Banks and brokers/financial services to the decision whether allowances performance measurement, economic Individual clients Real estate/construction should be released or increased. The capital/usage allocation, and certain Telecom credit committees of the business financial accounting purposes. The Electricity units and the Group are responsible for establishment of a credit risk rating for Public & defence Retail trade such decisions. each counterparty is the first step in Wholesale trade Another tool in use – particularly at evaluating the possible risk of credit Oil & gas Electronic equipment Credit Suisse First Boston – is regu- losses. The counterparty credit rating Others larly updated watch-lists for the identi- is used – in combination with credit (or 40
  • 14. credit equivalent) exposures and re- In summary, Credit Suisse Group’s Credit Suisse Group banking units exposure to selected emerging covery rates – to quantify potential credit risk management framework markets by region and largest credit losses. Each counterparty that comprises five core components: an individual country exposure of region as of end-2000 generates potential or actual credit risk individual credit limit system; country exposure for Credit Suisse Group is and regional concentration limits; a CHF m rated and assigned a risk class. For credit risk provisioning methodology; a 9000 those counterparties identified as hav- pricing methodology; and an individual 8000 ing at least one impaired transaction, counterparty and country rating sys- the counterparty is rated as either (I) a tem. The credit risk management 7000 potential problem loan, (II) a non- framework is refined constantly and si- 6000 performing loan or (III) a non-interest multaneously covers all business areas earning loan. exposed to credit risk. 5000 The tables on page 40 show the 4000 breakdown of Credit Suisse Group’s Country risk counterparty exposure by internal Country risk is the risk of a substan- 3000 rating classes and major industry tial, systemic loss of value in the finan- 2000 segments. cial assets of a country or group of 1000 The non-rated exposure amounting countries which may be caused by the to some CHF 13 billion – 3.3% of inability or unwillingness of a sovereign 0 Africa/ Asia/ Latin Eastern gross counterparty exposure – relates to meet contractual obligations and/or South China America/ Europe/ Africa Hongkong Brazil Russia primarily to mark-to-market valued the imposition of controls on capital residential and commercial real estate flows. Given the international character Net exposure/region. whole loans of the former Donaldson, of their activities, all business units of Net exposure/largest country exposure of region. Lufkin & Jenrette portfolios destined Credit Suisse Group are exposed to Exposure of insurance business below either for securitisation or sale. The country risk, although the largest por- CHF 300 m. chart also reflects the revised and tion by far is held at Credit Suisse First refined Credit Suisse Group risk Boston. ratings which entered into effect as of Country ratings and country limits 31 December 2000. are the two primary instruments used The scale of Credit Suisse First by the Group to manage country risk. Boston’s securitisation activities – Country ratings provide an assessment where loans are housed temporarily of the risk of sovereign default. The in- prior to securitisation or sale – in- dependent credit risk management de- creased after the merger with Donald- partment (CRM) of Credit Suisse First son, Lufkin & Jenrette. During the Boston – in cooperation with Economic year, Credit Suisse First Boston also Research – periodically updates these continued to improve liquidity and rating assessments. The ratings are reduce risk in its existing commercial approved by the GCRO. Country limits real estate lending portfolio by cap Credit Suisse Group’s exposure to decreasing the size of less-liquid individual countries. They are supple- elements in the portfolio by roughly mented by regional limits, which restrict 50% during the year, and also by the maximum exposure to a specific substantially strengthening provisions region in order to limit the impact of for this activity. contagion. Regional limits are lower The maturity structure – on page than the numerical addition of all the 95, Note 38 of the consolidated finan- country limits of the respective regions. cial statements – shows that 90% of The Board of Directors approves coun- total current assets are due within try, regional and global limits. Within 12 months while only 4% are due after Credit Suisse First Boston, the Credit five years or show no maturity. In addi- Policy Committee and Capital Alloca- tion, approximately 60% of the total tion and Risk Management Committee counterparty exposure is collateralised – in cooperation with the GCRO – peri- by a variety of collateral types, including odically reviews these limits. In addition, pledged deposits and securities portfo- the independent Risk Measurement & lios, mortgages, standby letters of Management department (RMM) credit, and guarantees. assesses exposures versus country www.credit-suisse.com 41
  • 15. CREDIT SUISSE GROUP RISK MANAGEMENT Credit Credit Credit Insurance risk Suisse Suisse Suisse Credit Financial Private First Suisse Protecting Winterthur Insurance and Asset quality & Services Banking Boston Group Winterthur Life & Pensions from undue 31 Dec. 2000 31 Dec. 2000 31 Dec. 2000 31 Dec. 2000 risk accumulation is a core risk man- provision development in CHF m in CHF m in CHF m in CHF m agement activity. In order to understand Non-performing loans (NPLs) 1) 8,236 111 1,479 9,826 the risk universe of an insurance com- Capital provisions against NPLs 2) 5,142 60 989 6,191 pany, the flow of business and the ac- Counterparty exposure 1) 127,310 38,265 239,640 405,215 companying flow of risks are analysed. Coverage ratio of NPLs Premiums earned by selling insurance 31.12.2000 62% 54% 67% 63% policies are invested to cover claims 31.12.1999 60% 75% 84% 63% occurring at a future date – sometimes NPLs as percentage of counterparty many years later. Therefore, the com- exposure of business units pany has to manage and limit insur- 31.12.2000 6.50% 0.30% 0.60% 2.40% 31.12.1999 8.70% 0.30% 0.90% 3.40% ance risk – e.g. through reinsurance contracts, financial market risks (see 1) Includes loans and loan equivalents. market risk section) associated with its 2) Excludes total interest of CHF 1,906 m (fully provided). assets and liabilities (reserves), and risks associated with its assets and re- limits. RMM and CRM provide inde- In determining the amounts of the insurance contracts. pendent supervision to ensure that the allowances, loans and loan equivalents Asset accumulation by insurance com- divisions operate within their limits. are assessed on a case-by-case basis, panies results predominantly from pre- CRM also assumes responsibility for taking the following factors into con- miums paid earlier than claims are set- actively managing these limits to reflect sideration: tled. The resulting time differences of changing credit fundamentals. • The financial standing of the up to or even exceeding 50 years have A gross counterparty exposure customer, including a realistic implications for risk management. First, analysis by country rating category – assessment based on financial funds have to be invested in assets in excluding exposures to supranationals and business information of the like- such a way that they generate cash and diversified portfolios without de- lihood of repayment of the loan flows in line with the cash outflows em- fined country risk assignment – shows within an acceptable period of time; bedded in the liability structure. Sec- that approximately 87% are with inter- • The extent of Credit Suisse ond, product-specific characteristics – nally N1-rated countries (equivalent to Group’s other commitments to the such as maturity, profit-participation AAA) and 8% with N2-rated countries same customer; bonuses, or inflation-dependent insur- (equivalent to AA) respectively, leaving • The fair value of any security for ance claims – have to be treated ap- a balance of only 5% to lower-rated the loans; propriately. countries. • The costs associated with obtain- The two Winterthur business units The table on page 41 shows the ing repayment and realization of follow stringent guidelines, especially Group’s cross-border exposure out- any such security. with a view to assuming insurance risk, standing to selected emerging market the selection of risks and the sums countries. Credit Suisse First Boston’s Driven by the Group’s selectivity insured. Winterthur operates two main targeted exposure reduction in Russia regarding counterparties, the overall insurance businesses – non-life and is largely completed; the remaining asset quality of Credit Suisse Group life – and faces several risk types exposure has conservative provisions. remains solid – with approximately stemming from its underwriting activity. 80% of exposures rated investment Loan loss experience grade or equivalent and with the Non-life An allowance for losses for banking largest exposure to a single non-in- In non-life business, insurance risk re- operations is maintained at a level vestment grade rated counterparty lates to claims that might be more fre- considered adequate to absorb losses (BB+) of some CHF 700 million. quent or larger than forecast, and/or arising from the existing portfolios of Concentration risks are strictly limited. might have to be paid earlier than ex- loans and loan equivalents. The For instance, exposures to the telecom pected (expected pay-outs are priced allowance for such losses is made in sector amounted to 3.5% of total into the premiums paid). Better-diversi- accordance with Swiss banking laws. credit exposures at end-2000, fied insurance portfolios tend to imply Each business unit creates provisions including the integration of Donaldson, smaller differences between expected for bad and doubtful debts based on Lufkin & Jenrette. Furthermore, and actual claims. Winterthur therefore Credit Suisse Group guidelines. The provisioning levels are kept stable as holds a well-diversified insurance port- allowances are reviewed on a quarterly presented in the asset quality table folio, in terms of both geographical basis by senior management. above. diversification and industry structure. 42