5. Market Overview
Key Impact Trends
Fortune 500 vs. SMB’s
MPS or MDS?
Thinking “Outside of the Box”
Finding the “S” in MPS
Some Solutions
6.
7. Enterprise & SMB’s
Lower Cost
Going Green
Power Office User
High Value Documents
8. Lower Costs:
Office Workers average 10k printed pages per year
What’s the Best Way for them
to Decrease Print Costs?
Print Less?
Source: Gartner – “Reducing Paper Consumption Will Drive Down Costs and Improve Workflows”
9. Lower Costs:
Corporate Print & IT Budgets Equal 6% of Revenues
“The interesting thing is that (in the enterprise) the total
Print Budget is equal to the total IT Budget, yet,
culturally, we manage the hell out of IT… but not this
important cost…Print!
“We over-manage IT and under-manage Print”
Andrew Rowsell-Jones, VP Gartner’s CIO Research Group
Source: Gartner – Print: the last bastion of cost cutting? CIO Magazine
10. Going “Green”
IT Purchase Decisions Are Influenced by “Green”
67% Are Implementing “Green” Programs
80% RFQ’s Consider Suppliers “Green” Aspects
30% of Infrastructure Purchasing Decisions are
Based on “Green” Factors
Source: Gartner - Green IT in the Enterprise
11. The Power Office User
26% of Color Laser Users are High-Volume Users
100+ Color Pages Per Week
50%+ of Output is Color
Source: IDC’s Color Hardcopy Multiclient Study
13. Office Documents vs. Prints
High Value
Documents
PAPER
REDUCTION
&
“GREEN
INITIATIVES”
14. What Are “High Value” Documents?
Newsletters
Brochures & Flyers
Proposals
Catalogs
Manuals Sell Sheets Training Materials
15. What’s Similar about “High Value” Documents?
Color & Finishing
Folding
Color
Binding
Tabs
Punching
16. Smartphone Sales Continue to Grow!
300 Million Units Sold Worldwide in 2010 (+80% from 2009)
Smartphone Sales to Outpace PC Sales by 2012
17. Not Only SmartPhones Need to Print
Tablet Sales are Exploding!
15 Million Apple iPads sold in 2010
40 – 55 Million Tablets Forecast Worldwide for 2011 (from all manufacturers)
iPad
READERS NETBOOKS TABLETS
eSlick
WePad
iREX Android
Verizon
Sony
Entourage
Psion
Kindle
ASUS
Toshiba
18. ASUS EEE
2011 – The Year of the Tablet PAD
TRANSFORME
R
ASUS EEE
PAD
SLIDER
ASUS EEE
PAD
MEMO
TOSHIBA FOLIO 100
TOSHIBA LIBRETTO
W100
LENOVO
THINKPAD X200
HP TOUCH
MOTOROLA XOOM BLACKBERRY PLAYBOOK
19. #1 Requested Feature for iPhone & iPad?
PRINT!
Where there’s a
Will, there’s a Way!
20. How Do We Make Money With Mobile Printing?
Install Base of SmartPhones & Tablets is Enormous
What Will Utilization Rate Be?
How Many Pages that May Have Been Printed from a PC Will No Longer be
Printed if Available Anytime in the Cloud?
SOURCE: I.T. Strategies 2010
21.
22. Fortune 500 vs. SMB’s
Shared Goals
Raise Revenue, Reduce Costs & Streamline Processes
Similarities in all MPS engagements
Assessments
Optimize and consolidate the printer/copier fleet
Streamline Workflows
Provide Detailed Reports About the Printer/Copier Fleet
& Usage Patterns
23. Small & Medium Businesses (SMB)
Lack of IT resources to Oversee Companywide Initiatives
Highest Growth Area for MPS
Fewer Resources
Higher Costs per Employee
Don’t Have Dedicated Teams to Support Company-Wide
Initiatives
24. Small & Medium Businesses (SMB)
Very limited MIS/IT Resources
Help Desk and/or Break-Fix Issues
No Resources for Designing and Implementing Infrastructure
Improvements that Might Streamline Processes and/or Reduce Costs
Extraordinary Opportunity for Services Companies
Supplement Lack of IT resources
Greatly Reduce the Costs of Printing
Enables Smaller Companies to Apply Savings in Other Parts of Their
Business, or Right to Their Bottom Line
25. Small & Medium Businesses (SMB)
Don’t Ignore the Sweet Spot…
…develop a strategy that targets medium-
sized businesses. Medium-sized
businesses are a largely untapped market,
and are predicted to be the highest area of
growth for MPS through 2014
SOURCE: Randall Dazo, InfoTrends
26. Total U.S. Managed Print Service Market by Company Size
Highest
Growth
Rate!
SOURCE: InfoTrends – Managed Print Services Forecast
27.
28. Managed Print Services
50% of Printers/Copiers will be Under MPS contract by 2013
MPS will be a $68 Billion Business by 2014
Xerox - 5 Year Global MPS contract with Proctor & Gamble
Reduce Print-Related Power Usage by 30%
Reduce Paper Consumption by 20-30% Annually
Hewlett Packard - 3M Corporation (Since 2008)
Reduced the Number of Print Devices by 47%
Realized more than $3 Million in Savings in the First 2 Years
SOURCES: Photoizo Group – 2010 MPS Market Size, Share and Forecast Report, Xerox Press Release – April, 2009, HP Press Release – April, 2008
29. Total U.S. Managed Print Service Market by MPS Segment
Highest
Growth
Rate!
SOURCE: InfoTrends – Managed Print Services Forecast
30. Small & Medium Businesses (SMB)
“Move Up the Value Chain…
…the Real Growth is now Coming from Solutions.
Revenues for Supplies are Eroding, so it is Important to
Move up the Scale. The Higher Tiers are Less Cutthroat
and Service Providers have More of a Chance of
Turning a Profit”
SOURCE: Randall Dazo, InfoTrends
33. Thinking Outside of the Box
Traditional MPS
All about Capturing the Fleet
Consolidation and Optimization
Typical MPS “Services” Focus
Initial Assessments
Optimization/Consolidation of
Printer/Copier Fleet
Streamlining Printing Workflow
Robust Reporting
34. Thinking Outside of the Box
Move to MDS
Focused on Enhancing & Streamlining
Printing Workflows
Expanding Document Services
Build a “Document” Services Practice
Remove Customer’s Pain Points
Establish Your Services Brand
Competitive Differentiation
Be an Invaluable Strategic Partner
35. Thinking Outside of the Box
Pain-Points & Bottlenecks
Lead to Custom Services
Chargeable Service:
Anything You Can Do for Your
Customer That Will Save Them
Money or Improve Their
Processes
Out of the Box Services
Going Green
Color Management
Mobile Printing
Security
“Auto-Magic”
36. Green Printing
All Companies Love “Green” or “Eco” Initiatives
Dramatically Reduce Costs
Enhancing Corporate Image as a Conscience Company
Green Printing Services Focused on Three Areas:
Reducing Paper, Power & Toner Consumption.
Reducing Paper Consumption
Duplex Printing Reduces Paper Consumption by Up to 50%,
Booklets Reduce Paper consumption Up to 75-85%!
Reducing Power Consumption
Device Consolidation & Replacing Older Equipment
Copiers & Printers Use More Energy When Idle Than When Printing
Offer a Remote Capability that Automatically Turns the Devices Off on
Nights & Weekends, and Back On When It’s Time for Work
37. Color Management
Color in the Office is the Largest Growth Area for Color MFP’s
Declining Costs
Increased Functionality
Reduce Costs by Bringing Color Printing In-House
Consistent Color Quality
Requires Regular Calibration & Color Management
Office Users Don’t Have the Knowledge/Desire to Learn
Color Management
Great Opportunity for Ongoing Services Keeping Color
Output Consistent
38. Mobile Printing
If 2010 was the Year of the “SmartPhone”
then 2011 will be the Year of the “Tablet”
3000 Million SmartPhones Shipped
Worldwide in 2010
How People Use Computers is Becoming
Very Mobile
No Matter What People Use to Create, View
and Distribute Documents, Users Will Still
Need to Print
This is a Great Services Opportunity by
Helping IT Departments Large and Small to
Implement a Mobile Printing Infrastructure
39. Secure Printing
The Services Opportunity with Secure Printing is Limitless
Government Regulation
Employee Confidentiality
HIPPA
Corporate Espionage
Simple to Complex
Integrating Pin Codes or ID Badge Readers into the Print Workflow
Only the User that Sent the File to Print, Can Retrieve It
Also Saves Paper by Helping to Manage Waste
Tools that Restrict Who Prints What
Watermarking High Security Documents to Stop Unauthorized Printing
40. “Auto-Magic”
Anything that you can do for your customer that
will save them time, and make their job easier,
can be a chargeable service
“Auto-Magic Tools & Utilities
Visual Print Drivers
Fiery VUE
Virtual Printers
“One-Click” Printing with Hot Folders
Create Complex, and/or Repetitive Documents
46. Finished Documents Save Money!
Printing on 1 Side: The most expensive way to print
Estimated up to 70% of office printing is single sided printing
Printing on 2 Sides: Reduces cost by 50%
Fiery VUE “Half Size” Green Book: Reduces cost by 75%!
2 pages per sheet printed on both sides and automatically scaled
Portrait Landscape
to fit on smaller paper
Fiery VUE “Mini” Green Book: Reduces cost by 85%!
4 pages per sheet printed on both sides and automatically scaled
to fit on smaller paper
47. UPLOAD TO CLOUD DOWNLOAD TO PRINT
Documents can be Uploaded to the
PrintMe Cloud through the PrintMe Web Documents can be “Pulled” to Any
Site, eMail, PrintMe Print Driver or PrintMe Enabled Printer Client
PrintMe SmartPhone & Tablet Apps (Terminal & MFP LCD )
PrintMe Server
Web (1 to Many)
SmartPhones Email
PrintMe
PrintMe Terminal
(1 to 1)
Print Driver
Desktop & SmartPhone
Mobile PC’s & Tablet Apps
Direct Mobile Printing
Documents can be sent Direct to any
WiFi Connected Printer
(No SmartPhone App or PrintMe Cloud Required)