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Market Overview
   Key Impact Trends
   Fortune 500 vs. SMB’s
   MPS or MDS?
Thinking “Outside of the Box”
Finding the “S” in MPS
Some Solutions
Enterprise & SMB’s
  Lower Cost
  Going Green
  Power Office User
  High Value Documents
Lower Costs:
  Office Workers average 10k printed pages per year




  What’s the Best Way for them
  to Decrease Print Costs?

  Print Less?


               Source: Gartner – “Reducing Paper Consumption Will Drive Down Costs and Improve Workflows”
Lower Costs:
  Corporate Print & IT Budgets Equal 6% of Revenues


  “The interesting thing is that (in the enterprise) the total
  Print Budget is equal to the total IT Budget, yet,
  culturally, we manage the hell out of IT… but not this
  important cost…Print!

  “We over-manage IT and under-manage Print”
            Andrew Rowsell-Jones, VP Gartner’s CIO Research Group




                 Source: Gartner – Print: the last bastion of cost cutting? CIO Magazine
Going “Green”
  IT Purchase Decisions Are Influenced by “Green”
    67% Are Implementing “Green” Programs
    80% RFQ’s Consider Suppliers “Green” Aspects
    30% of Infrastructure Purchasing Decisions are
   Based on “Green” Factors




              Source: Gartner - Green IT in the Enterprise
The Power Office User
  26% of Color Laser Users are High-Volume Users
     100+ Color Pages Per Week
     50%+ of Output is Color




             Source: IDC’s Color Hardcopy Multiclient Study
High Value Documents – Office Publishing

                                           Growing
                                           Growing
                                           Workflow
                                           Workflow
Office Documents vs. Prints




                              High Value
                              Documents




          PAPER
       REDUCTION
            &
         “GREEN
      INITIATIVES”
What Are “High Value” Documents?
                                                Newsletters
                 Brochures & Flyers




                                                Proposals



      Catalogs




   Manuals          Sell Sheets       Training Materials
What’s Similar about “High Value” Documents?
  Color & Finishing
                                                  Folding




                                Color
          Binding
                                           Tabs




                                          Punching
Smartphone Sales Continue to Grow!
  300 Million Units Sold Worldwide in 2010 (+80% from 2009)
  Smartphone Sales to Outpace PC Sales by 2012
Not Only SmartPhones Need to Print
       Tablet Sales are Exploding!
          15 Million Apple iPads sold in 2010
          40 – 55 Million Tablets Forecast Worldwide for 2011 (from all manufacturers)


                                                                                 iPad


                      READERS           NETBOOKS              TABLETS
             eSlick
                                                             WePad

                         iREX                                                    Android
                                                   Verizon
Sony
                                                                     Entourage



                                Psion
               Kindle


                                                   ASUS
                                                                     Toshiba
ASUS EEE
2011 – The Year of the Tablet                                                 PAD
                                                                          TRANSFORME
                                                                               R


                                                                                          ASUS EEE
                                                                                          PAD
                                                                                          SLIDER

                                                                                            ASUS EEE
                                                                                              PAD
                                                                                             MEMO




                                  TOSHIBA FOLIO 100
                                                           TOSHIBA LIBRETTO
                                                                 W100




                                                                          LENOVO
                                                                          THINKPAD X200




  HP TOUCH
                  MOTOROLA XOOM          BLACKBERRY PLAYBOOK
#1 Requested Feature for iPhone & iPad?



      PRINT!


    Where there’s a
Will, there’s a Way!
How Do We Make Money With Mobile Printing?
                 Install Base of SmartPhones & Tablets is Enormous
                       What Will Utilization Rate Be?
                       How Many Pages that May Have Been Printed from a PC Will No Longer be
                       Printed if Available Anytime in the Cloud?




SOURCE: I.T. Strategies 2010
Fortune 500 vs. SMB’s
  Shared Goals
     Raise Revenue, Reduce Costs & Streamline Processes


  Similarities in all MPS engagements
     Assessments
     Optimize and consolidate the printer/copier fleet
     Streamline Workflows
     Provide Detailed Reports About the Printer/Copier Fleet
     & Usage Patterns
Small & Medium Businesses (SMB)
  Lack of IT resources to Oversee Companywide Initiatives
  Highest Growth Area for MPS
  Fewer Resources
  Higher Costs per Employee
  Don’t Have Dedicated Teams to Support Company-Wide
  Initiatives
Small & Medium Businesses (SMB)
  Very limited MIS/IT Resources
     Help Desk and/or Break-Fix Issues
     No Resources for Designing and Implementing Infrastructure
     Improvements that Might Streamline Processes and/or Reduce Costs


  Extraordinary Opportunity for Services Companies
     Supplement Lack of IT resources
     Greatly Reduce the Costs of Printing
     Enables Smaller Companies to Apply Savings in Other Parts of Their
     Business, or Right to Their Bottom Line
Small & Medium Businesses (SMB)

          Don’t Ignore the Sweet Spot…

          …develop a strategy that targets medium-
          sized businesses. Medium-sized
          businesses are a largely untapped market,
          and are predicted to be the highest area of
          growth for MPS through 2014




SOURCE: Randall Dazo, InfoTrends
Total U.S. Managed Print Service Market by Company Size




                                                          Highest
                                                          Growth
                                                           Rate!




   SOURCE: InfoTrends – Managed Print Services Forecast
Managed Print Services
                50% of Printers/Copiers will be Under MPS contract by 2013
                MPS will be a $68 Billion Business by 2014

                Xerox - 5 Year Global MPS contract with Proctor & Gamble
                      Reduce Print-Related Power Usage by 30%
                      Reduce Paper Consumption by 20-30% Annually


                Hewlett Packard - 3M Corporation (Since 2008)
                      Reduced the Number of Print Devices by 47%
                      Realized more than $3 Million in Savings in the First 2 Years



SOURCES: Photoizo Group – 2010 MPS Market Size, Share and Forecast Report, Xerox Press Release – April, 2009, HP Press Release – April, 2008
Total U.S. Managed Print Service Market by MPS Segment

                                                                  Highest
                                                                  Growth
                                                                   Rate!




SOURCE: InfoTrends – Managed Print Services Forecast
Small & Medium Businesses (SMB)

           “Move Up the Value Chain…

           …the Real Growth is now Coming from Solutions.
           Revenues for Supplies are Eroding, so it is Important to
           Move up the Scale. The Higher Tiers are Less Cutthroat
           and Service Providers have More of a Chance of
           Turning a Profit”




SOURCE: Randall Dazo, InfoTrends
MANAGED DOCUMENT SERVICES
 Increased
 Profits &
 Revenues         ENHANCED
              DOCUMENT SERVICES


             STREAMLINE WORKFLOW



             OPTIMIZE & CONSOLIDATE


 Stagnant           CAPTURE
 Profits &         THE FLEET
 Revenues                             MANAGED PRINT SERVICES
Green
Mobile
Security
Color
“Auto-Magic”
Thinking Outside of the Box
                              Traditional MPS
                                All about Capturing the Fleet
                                Consolidation and Optimization


                              Typical MPS “Services” Focus
                                Initial Assessments
                                Optimization/Consolidation of
                                Printer/Copier Fleet
                                Streamlining Printing Workflow
                                Robust Reporting
Thinking Outside of the Box
                              Move to MDS
                                Focused on Enhancing & Streamlining
                                Printing Workflows
                                Expanding Document Services
                                Build a “Document” Services Practice
                                    Remove Customer’s Pain Points
                                    Establish Your Services Brand
                                    Competitive Differentiation
                                    Be an Invaluable Strategic Partner
Thinking Outside of the Box
                              Pain-Points & Bottlenecks
                                 Lead to Custom Services

                              Chargeable Service:
                                 Anything You Can Do for Your
                                 Customer That Will Save Them
                                 Money or Improve Their
                                 Processes

                              Out of the Box Services
                                 Going Green
                                 Color Management
                                 Mobile Printing
                                 Security
                                 “Auto-Magic”
Green Printing
  All Companies Love “Green” or “Eco” Initiatives
     Dramatically Reduce Costs
     Enhancing Corporate Image as a Conscience Company
     Green Printing Services Focused on Three Areas:
         Reducing Paper, Power & Toner Consumption.
  Reducing Paper Consumption
     Duplex Printing Reduces Paper Consumption by Up to 50%,
     Booklets Reduce Paper consumption Up to 75-85%!
  Reducing Power Consumption
     Device Consolidation & Replacing Older Equipment
     Copiers & Printers Use More Energy When Idle Than When Printing
     Offer a Remote Capability that Automatically Turns the Devices Off on
     Nights & Weekends, and Back On When It’s Time for Work
Color Management
  Color in the Office is the Largest Growth Area for Color MFP’s
     Declining Costs
     Increased Functionality
     Reduce Costs by Bringing Color Printing In-House


  Consistent Color Quality
     Requires Regular Calibration & Color Management
     Office Users Don’t Have the Knowledge/Desire to Learn
     Color Management
     Great Opportunity for Ongoing Services Keeping Color
     Output Consistent
Mobile Printing
           If 2010 was the Year of the “SmartPhone”
           then 2011 will be the Year of the “Tablet”
           3000 Million SmartPhones Shipped
           Worldwide in 2010
           How People Use Computers is Becoming
           Very Mobile
           No Matter What People Use to Create, View
           and Distribute Documents, Users Will Still
           Need to Print
           This is a Great Services Opportunity by
           Helping IT Departments Large and Small to
           Implement a Mobile Printing Infrastructure
Secure Printing
          The Services Opportunity with Secure Printing is Limitless
             Government Regulation
             Employee Confidentiality
             HIPPA
             Corporate Espionage

          Simple to Complex
             Integrating Pin Codes or ID Badge Readers into the Print Workflow
                         Only the User that Sent the File to Print, Can Retrieve It
                         Also Saves Paper by Helping to Manage Waste
             Tools that Restrict Who Prints What
             Watermarking High Security Documents to Stop Unauthorized Printing
“Auto-Magic”

         Anything that you can do for your customer that
         will save them time, and make their job easier,
         can be a chargeable service
                  “Auto-Magic Tools & Utilities
                     Visual Print Drivers
                         Fiery VUE
                     Virtual Printers
                     “One-Click” Printing with Hot Folders
                         Create Complex, and/or Repetitive Documents
Interactively Change Document Settings
Dynamic Visual Feedback
Shows Only Features that are Available
Anyone Can Download – www.efi.com/fieryvue
Fully Functional Demo Mode
Requires a Fiery Controller to Print
2003, 2007 & 2010
Word, PowerPoint, Excel
Import PDF Files
Driverless Printing in MS Office
Finished Documents Save Money!
                         Printing on 1 Side: The most expensive way to print
                            Estimated up to 70% of office printing is single sided printing




                         Printing on 2 Sides: Reduces cost by 50%



                         Fiery VUE “Half Size” Green Book: Reduces cost by 75%!
                            2 pages per sheet printed on both sides and automatically scaled
Portrait     Landscape
                            to fit on smaller paper

                         Fiery VUE “Mini” Green Book: Reduces cost by 85%!
                            4 pages per sheet printed on both sides and automatically scaled
                            to fit on smaller paper
UPLOAD TO CLOUD                                                                  DOWNLOAD TO PRINT
    Documents can be Uploaded to the
  PrintMe Cloud through the PrintMe Web                                                 Documents can be “Pulled” to Any
     Site, eMail, PrintMe Print Driver or                                                 PrintMe Enabled Printer Client
    PrintMe SmartPhone & Tablet Apps                                                           (Terminal & MFP LCD )




                                                                                                       PrintMe Server
                                  Web                                                                     (1 to Many)




SmartPhones                             Email



                                                                                PrintMe
                                                 PrintMe                        Terminal
                                                                                  (1 to 1)
                                               Print Driver
                     Desktop &                           SmartPhone
                     Mobile PC’s                         & Tablet Apps


                                                 Direct Mobile Printing
                                                Documents can be sent Direct to any
                                                     WiFi Connected Printer
                                            (No SmartPhone App or PrintMe Cloud Required)
M14 driving mps_success_through_visual_print_workflows
M14 driving mps_success_through_visual_print_workflows

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M14 driving mps_success_through_visual_print_workflows

  • 1.
  • 2.
  • 3.
  • 4.
  • 5. Market Overview Key Impact Trends Fortune 500 vs. SMB’s MPS or MDS? Thinking “Outside of the Box” Finding the “S” in MPS Some Solutions
  • 6.
  • 7. Enterprise & SMB’s Lower Cost Going Green Power Office User High Value Documents
  • 8. Lower Costs: Office Workers average 10k printed pages per year What’s the Best Way for them to Decrease Print Costs? Print Less? Source: Gartner – “Reducing Paper Consumption Will Drive Down Costs and Improve Workflows”
  • 9. Lower Costs: Corporate Print & IT Budgets Equal 6% of Revenues “The interesting thing is that (in the enterprise) the total Print Budget is equal to the total IT Budget, yet, culturally, we manage the hell out of IT… but not this important cost…Print! “We over-manage IT and under-manage Print” Andrew Rowsell-Jones, VP Gartner’s CIO Research Group Source: Gartner – Print: the last bastion of cost cutting? CIO Magazine
  • 10. Going “Green” IT Purchase Decisions Are Influenced by “Green” 67% Are Implementing “Green” Programs 80% RFQ’s Consider Suppliers “Green” Aspects 30% of Infrastructure Purchasing Decisions are Based on “Green” Factors Source: Gartner - Green IT in the Enterprise
  • 11. The Power Office User 26% of Color Laser Users are High-Volume Users 100+ Color Pages Per Week 50%+ of Output is Color Source: IDC’s Color Hardcopy Multiclient Study
  • 12. High Value Documents – Office Publishing Growing Growing Workflow Workflow
  • 13. Office Documents vs. Prints High Value Documents PAPER REDUCTION & “GREEN INITIATIVES”
  • 14. What Are “High Value” Documents? Newsletters Brochures & Flyers Proposals Catalogs Manuals Sell Sheets Training Materials
  • 15. What’s Similar about “High Value” Documents? Color & Finishing Folding Color Binding Tabs Punching
  • 16. Smartphone Sales Continue to Grow! 300 Million Units Sold Worldwide in 2010 (+80% from 2009) Smartphone Sales to Outpace PC Sales by 2012
  • 17. Not Only SmartPhones Need to Print Tablet Sales are Exploding! 15 Million Apple iPads sold in 2010 40 – 55 Million Tablets Forecast Worldwide for 2011 (from all manufacturers) iPad READERS NETBOOKS TABLETS eSlick WePad iREX Android Verizon Sony Entourage Psion Kindle ASUS Toshiba
  • 18. ASUS EEE 2011 – The Year of the Tablet PAD TRANSFORME R ASUS EEE PAD SLIDER ASUS EEE PAD MEMO TOSHIBA FOLIO 100 TOSHIBA LIBRETTO W100 LENOVO THINKPAD X200 HP TOUCH MOTOROLA XOOM BLACKBERRY PLAYBOOK
  • 19. #1 Requested Feature for iPhone & iPad? PRINT! Where there’s a Will, there’s a Way!
  • 20. How Do We Make Money With Mobile Printing? Install Base of SmartPhones & Tablets is Enormous What Will Utilization Rate Be? How Many Pages that May Have Been Printed from a PC Will No Longer be Printed if Available Anytime in the Cloud? SOURCE: I.T. Strategies 2010
  • 21.
  • 22. Fortune 500 vs. SMB’s Shared Goals Raise Revenue, Reduce Costs & Streamline Processes Similarities in all MPS engagements Assessments Optimize and consolidate the printer/copier fleet Streamline Workflows Provide Detailed Reports About the Printer/Copier Fleet & Usage Patterns
  • 23. Small & Medium Businesses (SMB) Lack of IT resources to Oversee Companywide Initiatives Highest Growth Area for MPS Fewer Resources Higher Costs per Employee Don’t Have Dedicated Teams to Support Company-Wide Initiatives
  • 24. Small & Medium Businesses (SMB) Very limited MIS/IT Resources Help Desk and/or Break-Fix Issues No Resources for Designing and Implementing Infrastructure Improvements that Might Streamline Processes and/or Reduce Costs Extraordinary Opportunity for Services Companies Supplement Lack of IT resources Greatly Reduce the Costs of Printing Enables Smaller Companies to Apply Savings in Other Parts of Their Business, or Right to Their Bottom Line
  • 25. Small & Medium Businesses (SMB) Don’t Ignore the Sweet Spot… …develop a strategy that targets medium- sized businesses. Medium-sized businesses are a largely untapped market, and are predicted to be the highest area of growth for MPS through 2014 SOURCE: Randall Dazo, InfoTrends
  • 26. Total U.S. Managed Print Service Market by Company Size Highest Growth Rate! SOURCE: InfoTrends – Managed Print Services Forecast
  • 27.
  • 28. Managed Print Services 50% of Printers/Copiers will be Under MPS contract by 2013 MPS will be a $68 Billion Business by 2014 Xerox - 5 Year Global MPS contract with Proctor & Gamble Reduce Print-Related Power Usage by 30% Reduce Paper Consumption by 20-30% Annually Hewlett Packard - 3M Corporation (Since 2008) Reduced the Number of Print Devices by 47% Realized more than $3 Million in Savings in the First 2 Years SOURCES: Photoizo Group – 2010 MPS Market Size, Share and Forecast Report, Xerox Press Release – April, 2009, HP Press Release – April, 2008
  • 29. Total U.S. Managed Print Service Market by MPS Segment Highest Growth Rate! SOURCE: InfoTrends – Managed Print Services Forecast
  • 30. Small & Medium Businesses (SMB) “Move Up the Value Chain… …the Real Growth is now Coming from Solutions. Revenues for Supplies are Eroding, so it is Important to Move up the Scale. The Higher Tiers are Less Cutthroat and Service Providers have More of a Chance of Turning a Profit” SOURCE: Randall Dazo, InfoTrends
  • 31. MANAGED DOCUMENT SERVICES Increased Profits & Revenues ENHANCED DOCUMENT SERVICES STREAMLINE WORKFLOW OPTIMIZE & CONSOLIDATE Stagnant CAPTURE Profits & THE FLEET Revenues MANAGED PRINT SERVICES
  • 33. Thinking Outside of the Box Traditional MPS All about Capturing the Fleet Consolidation and Optimization Typical MPS “Services” Focus Initial Assessments Optimization/Consolidation of Printer/Copier Fleet Streamlining Printing Workflow Robust Reporting
  • 34. Thinking Outside of the Box Move to MDS Focused on Enhancing & Streamlining Printing Workflows Expanding Document Services Build a “Document” Services Practice Remove Customer’s Pain Points Establish Your Services Brand Competitive Differentiation Be an Invaluable Strategic Partner
  • 35. Thinking Outside of the Box Pain-Points & Bottlenecks Lead to Custom Services Chargeable Service: Anything You Can Do for Your Customer That Will Save Them Money or Improve Their Processes Out of the Box Services Going Green Color Management Mobile Printing Security “Auto-Magic”
  • 36. Green Printing All Companies Love “Green” or “Eco” Initiatives Dramatically Reduce Costs Enhancing Corporate Image as a Conscience Company Green Printing Services Focused on Three Areas: Reducing Paper, Power & Toner Consumption. Reducing Paper Consumption Duplex Printing Reduces Paper Consumption by Up to 50%, Booklets Reduce Paper consumption Up to 75-85%! Reducing Power Consumption Device Consolidation & Replacing Older Equipment Copiers & Printers Use More Energy When Idle Than When Printing Offer a Remote Capability that Automatically Turns the Devices Off on Nights & Weekends, and Back On When It’s Time for Work
  • 37. Color Management Color in the Office is the Largest Growth Area for Color MFP’s Declining Costs Increased Functionality Reduce Costs by Bringing Color Printing In-House Consistent Color Quality Requires Regular Calibration & Color Management Office Users Don’t Have the Knowledge/Desire to Learn Color Management Great Opportunity for Ongoing Services Keeping Color Output Consistent
  • 38. Mobile Printing If 2010 was the Year of the “SmartPhone” then 2011 will be the Year of the “Tablet” 3000 Million SmartPhones Shipped Worldwide in 2010 How People Use Computers is Becoming Very Mobile No Matter What People Use to Create, View and Distribute Documents, Users Will Still Need to Print This is a Great Services Opportunity by Helping IT Departments Large and Small to Implement a Mobile Printing Infrastructure
  • 39. Secure Printing The Services Opportunity with Secure Printing is Limitless Government Regulation Employee Confidentiality HIPPA Corporate Espionage Simple to Complex Integrating Pin Codes or ID Badge Readers into the Print Workflow Only the User that Sent the File to Print, Can Retrieve It Also Saves Paper by Helping to Manage Waste Tools that Restrict Who Prints What Watermarking High Security Documents to Stop Unauthorized Printing
  • 40. “Auto-Magic” Anything that you can do for your customer that will save them time, and make their job easier, can be a chargeable service “Auto-Magic Tools & Utilities Visual Print Drivers Fiery VUE Virtual Printers “One-Click” Printing with Hot Folders Create Complex, and/or Repetitive Documents
  • 41.
  • 42. Interactively Change Document Settings Dynamic Visual Feedback Shows Only Features that are Available
  • 43. Anyone Can Download – www.efi.com/fieryvue Fully Functional Demo Mode Requires a Fiery Controller to Print
  • 44. 2003, 2007 & 2010 Word, PowerPoint, Excel Import PDF Files
  • 46. Finished Documents Save Money! Printing on 1 Side: The most expensive way to print Estimated up to 70% of office printing is single sided printing Printing on 2 Sides: Reduces cost by 50% Fiery VUE “Half Size” Green Book: Reduces cost by 75%! 2 pages per sheet printed on both sides and automatically scaled Portrait Landscape to fit on smaller paper Fiery VUE “Mini” Green Book: Reduces cost by 85%! 4 pages per sheet printed on both sides and automatically scaled to fit on smaller paper
  • 47. UPLOAD TO CLOUD DOWNLOAD TO PRINT Documents can be Uploaded to the PrintMe Cloud through the PrintMe Web Documents can be “Pulled” to Any Site, eMail, PrintMe Print Driver or PrintMe Enabled Printer Client PrintMe SmartPhone & Tablet Apps (Terminal & MFP LCD ) PrintMe Server Web (1 to Many) SmartPhones Email PrintMe PrintMe Terminal (1 to 1) Print Driver Desktop & SmartPhone Mobile PC’s & Tablet Apps Direct Mobile Printing Documents can be sent Direct to any WiFi Connected Printer (No SmartPhone App or PrintMe Cloud Required)