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Regus at a glance
What we do                                                            Our 2011 numbers
Regus is the world’s largest provider of flexible workplaces.
Over a million customers a day benefit from our locations
spread across almost 100 countries. With our ever
                                                                      £1.16bn                     £50.6m                4.0p
                                                                      Turnover                    Operating profit      Earnings per share
expanding range of innovative products and services we
enable people to work their way whether it’s from home,
on the road or from an office.
                                                                      £86.4m                      £188.3m 12%
Where we do it                                                        Invested in growth          Net cash position     Increase in
Regus is a global organisation with business centres                                                                    dividend (to 2.9p)
in 95 countries. We were founded in Brussels in 1989,
are currently headquartered in Luxembourg and have a
major management, research and development centre in                  Our market
Geneva, Switzerland. Our shares are listed on the
London Stock Exchange.                                                3.1bn                       1.3bn                 12.8bn
                                                                      Workers in the              Mobile workers        hours wasted by
Who we do it for                                                      world                       by 2013               commuters in the
More than a million customers including half of the                                                                     US each year
Fortune 500.
                                                                      66%                         55%
                                                                      of workers would            of all office desks   59%
                                                                      consider a paycut           are unoccupied        of workers have
                                                                      for more flexible           during the            the right tools to
                                                                      work conditions             working day           work anywhere


                                                                      US$19,000                               US$5,000
  “The Regus solution allows us to enter new                          Typical annual cost of a                Typical annual cost of a
  markets quickly without taking on the costs                         desk in a western city                  Regus work anywhere
  and risk of establishing our own infrastructure.                    centre location                         Businessworld platinum card
  It also makes our real estate operation more
  efficient, since we only have to deal with one
  company to get set up…”
  Fred Franz, Senior Director
  of Worldwide Real Estate
  and Facilities, Polycom, Inc.
                                                        “We founded the new Heinz office in Regus
                                                        because the services, from reception to facilities
                                                   management, allow us to concentrate on the business
                                                   and on growth. We also like the atmosphere in the town
                                                   centre offices and the friendly Regus staff, who help us
                                                   with small-scale administrative services.”
          “The great benefit of being with         Matthias Wilberg, Commercial Director
          Regus is it’s so easy to expand.         of Heinz in Switzerland.

          They increased the size of our
          workspace by giving us another                        “It’s now easy accessing and going to the office, doing
          room and taking down a wall –                         my calls and meeting customers… there’s a new
          doing everything over a weekend.                      airport at Umhlanga, a 10-minute drive away, and
          Every day they evolve their service                   I’ve already met up with a customer flying in.
          as they learn more about how we                       Regus has made business simpler for me.”
          do things differently in Google.”
                                                                Dereen Dulai, account executive
          Dr Paul Barreto,                                      in the Kwa Zulu Natal region
          Country Manager,
          Google Portugal.




   To find out more please visit
   www.regus.com
The key attributes                                A global company
of our business
1. A well-established and consistently            Americas                  EMEA                                   UK                                      APAC
strong performing Mature Centres                  £431.8m revenue           £274.3m revenue                        £187.6m revenue                         £139.7m revenue
business with a strong cash generation            579 centres               323 centres                            159 centres                             162 centres
and demonstrable year-on-year                     475,000 customers         315,000 customers                      115,000 customers                       105,000 customers
improvement.
                                                  2,483 employees           1,610 employees                        976 employees                           960 employees
2. An exciting and fast growing New
Centres business with a commitment
to achieving a global network of 2,000
locations by 2014.                                                                                                              1,200 550 95
3. New growth through Third Place                                                                                               Locations              Cities          Countries
avenues will be comparable to our
existing business, evidenced from our
current partnerships with Shell, SNCF                                                                                           6,500 1 million
and NS Trains.
                                                                                                                                Employees              Customers
4. Global network; our scale, breadth and
depth are compelling to organisations
of all sizes and in all market sectors.
                                                  Third Place
5. Our investment in new product                  working locations
development enables us to continually                                                                          Motorway
                                                                                                               Service

develop innovative services for our
                                                                                                               Stations
                                                                                           Hotels                                  Libraries

customers.
6. Unique industry knowledge ensures
innovation is customer needs driven.                                            Airports
                                                                                                         Third Place
                                                                                                                                               Cafés

                                                            First Place                                                                                         Second Place
7. Highly diversified income streams; from                    (Office)                                                                                              (Home)


large to small companies representing
more than a million customers.                                                      Outside
                                                                                    Spaces
                                                                                                                                         Business
                                                                                                                                         Centres


8. Any requirement is addressable; from
a start-up to a mobile worker Regus has                                                               Rail
                                                                                                    Stations
                                                                                                                          Suppliers’
                                                                                                                          Locations

products and facilities for every customer.




Our products and services                                                 A typical Regus Business Centre
1 Coworking is encouraged by open plan space at
    a low cost for businesses which are starting to grow.
2 Collaboration spaces for teams of all sizes to                                                                                                       2
    meet and collaborate.                                                                                          11
                                                                                                                                                                        3
3 Serviced Offices are highly adaptable and fully
    equipped to be able to move in today and start working.
4 Meeting Rooms provide the very best in flexible meeting                                                           1
    space bookable by the day, half day or even the hour.
                                                                                                    8
5 Business Lounges are convenient work-ready environments                                                                                                       4
    providing peace, support and dedicated resources.
6 Video Communication including state of the art                                                                            10
    Telepresence studios, enable face-to-face meetings
    without the usual travel expense and downtime.
7 Think Pods are designed to be used for any length of                                                                                 6
    time from one hour to a day, providing privacy in the
    shared space of our business lounges.
8 Disaster Recovery is a variety of fixed and virtual spaces                    9
    to help organizations of any size resume operations                                                                                                    5
    following a workplace disaster.
9 Virtual Office provides an impressive business address
    and phone number anywhere in the world.
                                                                                                          7
10 Day Offices offer quiet private space for a few hours
    or a full day with all the Regus services.
11 Branch Offices with business support, local knowledge and a
    customer base are an ideal way to expand into new markets.



   To find out more please visit
   www.regus.com

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Regus at a glance 2012

  • 1. Regus at a glance What we do Our 2011 numbers Regus is the world’s largest provider of flexible workplaces. Over a million customers a day benefit from our locations spread across almost 100 countries. With our ever £1.16bn £50.6m 4.0p Turnover Operating profit Earnings per share expanding range of innovative products and services we enable people to work their way whether it’s from home, on the road or from an office. £86.4m £188.3m 12% Where we do it Invested in growth Net cash position Increase in Regus is a global organisation with business centres dividend (to 2.9p) in 95 countries. We were founded in Brussels in 1989, are currently headquartered in Luxembourg and have a major management, research and development centre in Our market Geneva, Switzerland. Our shares are listed on the London Stock Exchange. 3.1bn 1.3bn 12.8bn Workers in the Mobile workers hours wasted by Who we do it for world by 2013 commuters in the More than a million customers including half of the US each year Fortune 500. 66% 55% of workers would of all office desks 59% consider a paycut are unoccupied of workers have for more flexible during the the right tools to work conditions working day work anywhere US$19,000 US$5,000 “The Regus solution allows us to enter new Typical annual cost of a Typical annual cost of a markets quickly without taking on the costs desk in a western city Regus work anywhere and risk of establishing our own infrastructure. centre location Businessworld platinum card It also makes our real estate operation more efficient, since we only have to deal with one company to get set up…” Fred Franz, Senior Director of Worldwide Real Estate and Facilities, Polycom, Inc. “We founded the new Heinz office in Regus because the services, from reception to facilities management, allow us to concentrate on the business and on growth. We also like the atmosphere in the town centre offices and the friendly Regus staff, who help us with small-scale administrative services.” “The great benefit of being with Matthias Wilberg, Commercial Director Regus is it’s so easy to expand. of Heinz in Switzerland. They increased the size of our workspace by giving us another “It’s now easy accessing and going to the office, doing room and taking down a wall – my calls and meeting customers… there’s a new doing everything over a weekend. airport at Umhlanga, a 10-minute drive away, and Every day they evolve their service I’ve already met up with a customer flying in. as they learn more about how we Regus has made business simpler for me.” do things differently in Google.” Dereen Dulai, account executive Dr Paul Barreto, in the Kwa Zulu Natal region Country Manager, Google Portugal. To find out more please visit www.regus.com
  • 2. The key attributes A global company of our business 1. A well-established and consistently Americas EMEA UK APAC strong performing Mature Centres £431.8m revenue £274.3m revenue £187.6m revenue £139.7m revenue business with a strong cash generation 579 centres 323 centres 159 centres 162 centres and demonstrable year-on-year 475,000 customers 315,000 customers 115,000 customers 105,000 customers improvement. 2,483 employees 1,610 employees 976 employees 960 employees 2. An exciting and fast growing New Centres business with a commitment to achieving a global network of 2,000 locations by 2014. 1,200 550 95 3. New growth through Third Place Locations Cities Countries avenues will be comparable to our existing business, evidenced from our current partnerships with Shell, SNCF 6,500 1 million and NS Trains. Employees Customers 4. Global network; our scale, breadth and depth are compelling to organisations of all sizes and in all market sectors. Third Place 5. Our investment in new product working locations development enables us to continually Motorway Service develop innovative services for our Stations Hotels Libraries customers. 6. Unique industry knowledge ensures innovation is customer needs driven. Airports Third Place Cafés First Place Second Place 7. Highly diversified income streams; from (Office) (Home) large to small companies representing more than a million customers. Outside Spaces Business Centres 8. Any requirement is addressable; from a start-up to a mobile worker Regus has Rail Stations Suppliers’ Locations products and facilities for every customer. Our products and services A typical Regus Business Centre 1 Coworking is encouraged by open plan space at a low cost for businesses which are starting to grow. 2 Collaboration spaces for teams of all sizes to 2 meet and collaborate. 11 3 3 Serviced Offices are highly adaptable and fully equipped to be able to move in today and start working. 4 Meeting Rooms provide the very best in flexible meeting 1 space bookable by the day, half day or even the hour. 8 5 Business Lounges are convenient work-ready environments 4 providing peace, support and dedicated resources. 6 Video Communication including state of the art 10 Telepresence studios, enable face-to-face meetings without the usual travel expense and downtime. 7 Think Pods are designed to be used for any length of 6 time from one hour to a day, providing privacy in the shared space of our business lounges. 8 Disaster Recovery is a variety of fixed and virtual spaces 9 to help organizations of any size resume operations 5 following a workplace disaster. 9 Virtual Office provides an impressive business address and phone number anywhere in the world. 7 10 Day Offices offer quiet private space for a few hours or a full day with all the Regus services. 11 Branch Offices with business support, local knowledge and a customer base are an ideal way to expand into new markets. To find out more please visit www.regus.com