3. The Florence Prescription
Healthcare isn’t just a business, it is a
mission.
Reflect on the 3 essentials of life
Mission – Vision – Values
Invest in people
Foster partnerships and collaboration
4. Patient Care Services
Joint ventures, mergers and acquisitions and
regulatory changes tend to come and go.
What remains is the courage, dignity and good will
of the patients and families and the people who
serve them
Charles S. Lauer
5. Patient Care Service
Service Awards
◦ Growth
◦ Community
◦ People
◦ Service
◦ Quality
◦ Finance
7. 2012 GRHC Nurse of the
Year
Social dynamics
Diligent
Meets patient and family needs
Calming influence
Respect for her peers
Recognizes other’s accomplishments