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Raddon Chart of the Day
                                                           February 21, 2012
                         Consumers That Have Ever “Logged On”
70%                      or Visited A Social Networking Website
60%              58%
                                       54%
50%

40%

30%

20%                                                          17%
                                                                                  10%                 9%        8%
10%
                                                                                                                                 3%
 0%
           Any Social Facebook                          Linked In               Twitter            Classmates MySpace          Other
           Networking
            Website
Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.               www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                           February 16, 2012
                                 Consumers That Have a Data Plan
                                     For Their Mobile Devices




                                                               34%
                                                                                                   Have a Data Plan
                                                                                                   Do Not Have a Data Plan

                   66%


Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.          www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                           February 14, 2012
                           Consumers Use of a Personal Financial
                             Management Software Program

                                      2%
                                                             13%
                                                                                                   Use PFM Software Program

                                                                                                   Do Not Use PFM Software
                                                                                                   Program
                                                                                                   Do Not Know


                                            85%

Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.         www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                            February 9, 2012

                       Online Services Consumers Currently Use
            E-Statements                                                                                                                38%
         Check Imaging                                                                                                        34%
            Order Checks                                                                                       27%
           PtoP Payment                                                                                        27%
    E-Mail Fraud Alert                                                                15%
E-Mail Balance Alert                                                               14%
E-Mail Dir. Dep. Alert                                              9%
    Text Balance Alert                                  5%
        Text Fraud Alert                          3%
   Text Dir. Dep. Alert                           3%

                                     0%             5%            10%            15%               20%   25%    30%         35%          40%

Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.                www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                            February 7, 2012
                     Financial Activities Consumers Have
                Performed While Online in the Past Two Years
                      Shopped for a Loan                                                                                                  13%
                        Applied for a Loan                                                                              10%
  Shopped for a Savings Account                                                                              7%
         Opened a Savings Account                                                                            7%
Shopped for a Checking Account                                                                          6%
                         Shopped for a CD                                                               6%
                             Opened a Loan                                                         5%
      Opened a Checking Account                                                                    5%
                                 Opened a CD                                      3%

                                                         0%            2%            4%             6%        8%    10%         12%         14%

Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.                   www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                            February 1, 2012
                                     Value Consumers Place on a
35%                                 Debit Card Courtesy Pay Service
                                                               30%                                                      31%
30%
                         27%
25%

20%

15%                                                                                                13%

10%

 5%

 0%
            Extremely Valuable Somewhat Valuable                                         Not Very Valuable   Not at All Valuable

Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.             www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                              January 19, 2012
                 Acceptable Changes For Future Debit Card Use

                            Small Fee Charged per Each Use                         4%
                              Purchase Limit of $100 per Use                    2%
                                                  Monthly Charge                2%
                                                          Yearly Fee          1%
                               Purchase Limit of $50 per Use                  1%
None of the Above – Would Stop Using My Debit Card                                                               32%
None of the Above – Would Look for Another Provider
                 without Charges                                                                                                    47%
                                       Do Not Use a Debit Card                                               31%

                                                                         0%             10%          20%   30%         40%         50%

  Source: Raddon Financial Group, National Consumer Research – Fall 2011
  ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.           www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                            January 17, 2012
                         Consumers’ That Have Had a Debit Card
                         Purchase Denied In the Last Six Months
                                                             4%




                                                                                                   Have Had a Debit Card
                                                                                                   Purchase Denied
                                                                                                   Have Not Had a Debit Card
                                                                                                   Purchase Denied


                                               96%
Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.          www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                            January 12, 2012
                                      Consumers’ Likelihood to Use
                                      a Smart ATM to Deposit Funds
30%
                                                                                    25%                                 25%
25%                                                                                                24%

20%
                       15%
15%
                                                      11%
10%

   5%

   0%
            Extremely Likely                   Very Likely               Somewhat Likely Not Very Likely Not at All Likely
                                                                                Total
Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.         www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                            January 10, 2012
                                 Reasons Why Consumers Will Not
                                   Use an ATM to Deposit Funds
 I Prefer Dealing Directly with a Teller When
                                                                                                                                58%
               Depositing Funds

                                             I Never Use ATMs                                            23%

        No Need – I Don’t Get Any Non-Payroll
                                                                                                     21%
                       Checks

I Don’t Trust ATMs – I Worry about Mistakes                                                        15%

   There Are No ATMs Convenient for Me to
                                                                                     4%
                   Use

                                                                             0%        10% 20% 30% 40% 50% 60% 70%
Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.               www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                              January 6, 2012
                                   Consumers That Have Deposited
                                        Funds Into an ATM



                                                                                        33%
                                                 67%

             Have Deposited Funds into an ATM                                            Have Not Deposited Funds into an ATM
Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.            www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                              January 4, 2012
                 Consumers Remote Deposit Capture Use and
                      Likelihood to Use Such a Service
40%                                                                                                                       37%
35%
30%                                                                                                    28%
25%
20%                                                                                            17%
15%
10%                                                                    8%
                                             6%
 5%                 4%

 0%
           Currently Use Extremely                             Very Likely               Somewhat    Not Very         Not at All
                           Likely                                                          Likely     Likely           Likely
Source: Raddon Financial Group, National Consumer Research – Fall 2011
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.          www.raddon.com | 800.827.3500

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Raddon Chart of the Day January 29, 2013Raddon Chart of the Day January 29, 2013
Raddon Chart of the Day January 29, 2013
 
Raddon Chart of the Day January 29, 2013
Raddon Chart of the Day January 29, 2013Raddon Chart of the Day January 29, 2013
Raddon Chart of the Day January 29, 2013
 
Raddon Chart of the Day January 24, 2013
Raddon Chart of the Day January 24, 2013Raddon Chart of the Day January 24, 2013
Raddon Chart of the Day January 24, 2013
 
Raddon Chart of the Day January 22, 2013
Raddon Chart of the Day January 22, 2013Raddon Chart of the Day January 22, 2013
Raddon Chart of the Day January 22, 2013
 
Raddon Chart of the Day January 17, 2013
Raddon Chart of the Day January 17, 2013Raddon Chart of the Day January 17, 2013
Raddon Chart of the Day January 17, 2013
 
Raddon Chart of the Day January 15, 2013
Raddon Chart of the Day January 15, 2013Raddon Chart of the Day January 15, 2013
Raddon Chart of the Day January 15, 2013
 
Raddon Chart of the Day January 10, 2013
Raddon Chart of the Day January 10, 2013Raddon Chart of the Day January 10, 2013
Raddon Chart of the Day January 10, 2013
 
Raddon Chart of the Day January 8, 2013
Raddon Chart of the Day January 8, 2013Raddon Chart of the Day January 8, 2013
Raddon Chart of the Day January 8, 2013
 
Raddon Chart of the Day January 4, 2013
Raddon Chart of the Day January 4, 2013Raddon Chart of the Day January 4, 2013
Raddon Chart of the Day January 4, 2013
 
Raddon Chart of the Day January 2, 2013
Raddon Chart of the Day January 2, 2013Raddon Chart of the Day January 2, 2013
Raddon Chart of the Day January 2, 2013
 
Raddon Chart of the Day December 20, 2012
Raddon Chart of the Day December 20, 2012Raddon Chart of the Day December 20, 2012
Raddon Chart of the Day December 20, 2012
 
Raddon Chart of the Day December 18, 2012
Raddon Chart of the Day December 18, 2012Raddon Chart of the Day December 18, 2012
Raddon Chart of the Day December 18, 2012
 
Raddon Chart of the Day December 13, 2012
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Raddon Chart of the Day February 21, 2012

  • 1. Raddon Chart of the Day February 21, 2012 Consumers That Have Ever “Logged On” 70% or Visited A Social Networking Website 60% 58% 54% 50% 40% 30% 20% 17% 10% 9% 8% 10% 3% 0% Any Social Facebook Linked In Twitter Classmates MySpace Other Networking Website Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 2. Raddon Chart of the Day February 16, 2012 Consumers That Have a Data Plan For Their Mobile Devices 34% Have a Data Plan Do Not Have a Data Plan 66% Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 3. Raddon Chart of the Day February 14, 2012 Consumers Use of a Personal Financial Management Software Program 2% 13% Use PFM Software Program Do Not Use PFM Software Program Do Not Know 85% Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 4. Raddon Chart of the Day February 9, 2012 Online Services Consumers Currently Use E-Statements 38% Check Imaging 34% Order Checks 27% PtoP Payment 27% E-Mail Fraud Alert 15% E-Mail Balance Alert 14% E-Mail Dir. Dep. Alert 9% Text Balance Alert 5% Text Fraud Alert 3% Text Dir. Dep. Alert 3% 0% 5% 10% 15% 20% 25% 30% 35% 40% Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 5. Raddon Chart of the Day February 7, 2012 Financial Activities Consumers Have Performed While Online in the Past Two Years Shopped for a Loan 13% Applied for a Loan 10% Shopped for a Savings Account 7% Opened a Savings Account 7% Shopped for a Checking Account 6% Shopped for a CD 6% Opened a Loan 5% Opened a Checking Account 5% Opened a CD 3% 0% 2% 4% 6% 8% 10% 12% 14% Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 6. Raddon Chart of the Day February 1, 2012 Value Consumers Place on a 35% Debit Card Courtesy Pay Service 30% 31% 30% 27% 25% 20% 15% 13% 10% 5% 0% Extremely Valuable Somewhat Valuable Not Very Valuable Not at All Valuable Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 7. Raddon Chart of the Day January 19, 2012 Acceptable Changes For Future Debit Card Use Small Fee Charged per Each Use 4% Purchase Limit of $100 per Use 2% Monthly Charge 2% Yearly Fee 1% Purchase Limit of $50 per Use 1% None of the Above – Would Stop Using My Debit Card 32% None of the Above – Would Look for Another Provider without Charges 47% Do Not Use a Debit Card 31% 0% 10% 20% 30% 40% 50% Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 8. Raddon Chart of the Day January 17, 2012 Consumers’ That Have Had a Debit Card Purchase Denied In the Last Six Months 4% Have Had a Debit Card Purchase Denied Have Not Had a Debit Card Purchase Denied 96% Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 9. Raddon Chart of the Day January 12, 2012 Consumers’ Likelihood to Use a Smart ATM to Deposit Funds 30% 25% 25% 25% 24% 20% 15% 15% 11% 10% 5% 0% Extremely Likely Very Likely Somewhat Likely Not Very Likely Not at All Likely Total Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 10. Raddon Chart of the Day January 10, 2012 Reasons Why Consumers Will Not Use an ATM to Deposit Funds I Prefer Dealing Directly with a Teller When 58% Depositing Funds I Never Use ATMs 23% No Need – I Don’t Get Any Non-Payroll 21% Checks I Don’t Trust ATMs – I Worry about Mistakes 15% There Are No ATMs Convenient for Me to 4% Use 0% 10% 20% 30% 40% 50% 60% 70% Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 11. Raddon Chart of the Day January 6, 2012 Consumers That Have Deposited Funds Into an ATM 33% 67% Have Deposited Funds into an ATM Have Not Deposited Funds into an ATM Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 12. Raddon Chart of the Day January 4, 2012 Consumers Remote Deposit Capture Use and Likelihood to Use Such a Service 40% 37% 35% 30% 28% 25% 20% 17% 15% 10% 8% 6% 5% 4% 0% Currently Use Extremely Very Likely Somewhat Not Very Not at All Likely Likely Likely Likely Source: Raddon Financial Group, National Consumer Research – Fall 2011 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500