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Cross-culturalcommunications ,[object Object],By : Alokkumarsingh,[object Object],PONDICHERRY UNIVERSITY,[object Object]
Culture.,[object Object],What   is   culture?,[object Object],Culture is the arts elevatedtoa set of beliefs---Tom Wolfe,[object Object],Culture is the lens through which  we view the world,[object Object]
Cultural differences,[object Object],visible,[object Object],Communication styles,[object Object],Attitudes towards conflict,[object Object],Decision making styles,[object Object],Approaching to knowing,[object Object],unvisible,[object Object],Beliefs,[object Object],Values,[object Object],Expectation,[object Object],Attitudes,[object Object]
communication,[object Object],Communication is the sending of message from a source to  a receiver with the least possible loss of meaning .,[object Object],The  speaker sends a messages that is in some kind of code . The listener decodes the messages and responds thereby giving the speaker feedback ,[object Object]
Why cross culture is important ? ,[object Object],Globalization,[object Object],Business opportunities,[object Object],Job  opportunities,[object Object],Sharing of views and ideas,[object Object],Talent improvisation ,[object Object],An understanding of diverse market,[object Object]
Context cultures,[object Object],High context culture---cultures that rely heavily on  non-verbal and subtle situational cues in communication .,[object Object],Japanese,[object Object],Arabs ,[object Object],Latin Americans,[object Object],Iitalians,[object Object],British,[object Object],French,[object Object],North americans,[object Object],Scandinavians ,[object Object],Germans ,[object Object],Swiss,[object Object],Low context cultures---cultures that rely heavily on words to convey meaning in communication .,[object Object]
Eye,[object Object],In some cultures, looking people in the eyes is assumed to indicate honesty and straightforwardness , in others it is seen as challenging and rude . ,[object Object],In Arab culture too little eye contact is regarded as disrespectful . ,[object Object],In English culture certain amount of  eye contact is necessary but too much makes people uncomfortable   ,[object Object],In South- Asian countries direct eye contact is regarded aggressive & rude .,[object Object]
Gestures ,[object Object],JAPAN = MONEY,[object Object],U S = O K ,[object Object],RUSSIA = ZERO                      ,[object Object],BRAZIL = INSULT,[object Object]
Welcome topics during conversation,[object Object],Indonesia – family, travel,      sports, local cuisine,[object Object],Germany – sports, politics,current events, beer.,[object Object]
Blocks to cultural communication,[object Object],Stereotyping—Generalizingabout a person while ignoring presence of individual differences,[object Object],Discrimination-differential treatment of an individual due to minority status ;actual & percieved,[object Object]
Continued-----,[object Object],Tone difference-,[object Object],Formal tone change becomes embarrassing & off-putting in some cultures. ,[object Object],Cultural imposition-,[object Object]
Skills to overcome differences ,[object Object],To handle  yourself ,use your head ,[object Object],To handle others ,use your heart.,[object Object]
Continued---,[object Object],Respect differences while working together,[object Object]
Continued---,[object Object],Building trust across cultural differences ,[object Object],Connecting people,[object Object]
Precautions in cross- cultural communication,[object Object], Slow down,[object Object], Separate question,[object Object],Use easy words,[object Object],Write it down,[object Object], Be supportive ,[object Object], Check meaning,[object Object], Avoid Slang,[object Object], Watch the humour,[object Object], Avoid negative question,[object Object], Maintain etiquette,[object Object]
Cross culturalcommunication-090929193737-phpapp01

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