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GOVERNMENTAL
REGULATIONS OF
ADVERTISING
By Rasmus Frost Hansen
AGENDA
Governmental regulation in U.S
The Federal Trade Commission
Guidelines
Global differences
International regulation
Examples
Conclusion
Considerations for FTC
GOVERNMENTAL
REGULATION IN THE U.S
Capitalist system  advocates freedom of speech
 Regulating deceptive and illegal-product advertising


Self-regulating industry seeks to:
 Protect consumers against false advertising and protect their privacy
 Protect legitimate advertisers from misleading competitors
 Promote public acceptance of advertising as institution in the marketplace
REGULATING BODIES
Regulating bodies:

 Federal Trade Commission – most empowered agency

 Federal Communications Commission – TV and Radio

 Food and Drug Administration
FEDERAL TRADE
COMMISSION (FTC)
Pros of advertising: (Abernethy and Franke, 1998)
 Brings information to consumers (educational effect)
 Efficient information search increases economic performance



Purpose:
 Prohibit ”unfair methods of competition and unfair or deceptive acts or practices in
  commerce” (1998, p. 239)
 Ostensible purpose: ”To raise the information content of factual advertising by penalizing
  firms engaged in false or deceptive advertising” (1998, p. 251)
DEVELOPMENT OF THE FTC
 1970:
 The FTC was called "a self parody of bureaucracy, fat with cronyism, manipulated by
  agents of commercial predators, impervious to governmental and citizen monitoring”
  (Abernethy and Franke, 1998, p. 241)



1971 – 1981:
 The FTC had to prove the advertiser’s claims were wrong/untrue
 Increased regulations
 Sought to increase the amount of information available to the consumer
 Increased level of power
DEVELOPMENT OF THE FTC
1982 – 1992:
 Less advertising enforcements and regulations
  Reagan believed the marketforces would punish the suppliers of false and misleading claims
 Low staff morale and poor payment while working for FTC
 Shallow dedication to consumer protection


1993 – Present
 Belief in self-regulation, but stronger recognitition of FTC’s role and purpose


Finding:
 Times with more regulation lead to less information for the consumer
 Safer advertising claims
POWER OF THE FTC
The FTC has the power to:
 Require the advertiser to stop a deceptive/misleading campaign or claim
 Enforce advertisers to pay large fines
  Imprisonment if the advertiser refuse to cooperate
 Require corrective advertising


Unless:
 The advertiser is able to prove/substantiate the promoted claim
GENERAL GUIDELINES
Availability:
 The item must be in store unless ”for a limited time only”
   Scarce products are used as bait

Price:
 It is not a discount if the product has not formerly been sold at a higher price
 ”Market price $15, now $7.5”

Content
 How much of the package does the good make up?
GENERAL GUIDELINES
Size:
 a statement should follow depiction of false sizes


”Get a free T-shirt with any jeans purchase”


Usage of endorsers:
 An expert may only endorse within the area of his/her expertise


Product placement
 Advertisers must disclose that the placement of their product is paid for
GUIDELINES FOR
CONTROVERSIAL PRODUCTS
Alcohol:
 Bottles must have a health warning
 In CA, gifts/premiums are not allowed to be given when selling alcoholic beverages



Cigarettes:
 Master settlement agreement:
  No billboard advertising
  Disclose company research on health effects
  No use of cartoon characters to sell cigarettes (Joe Camel)
  No use of promotion targeted at people under 18
 MPOWER:
  Monitor, Protect, Offer, Warn, Enforce bans and Raise taxes
GLOBAL DIFFERENCES
UK
 Ads should not mislead, cause harm, or offend (Frith and Mueller, 2010)
 Commercials are pre-checked by authorties before launch
 High level of governmental control

Japan
 Similar to the U.S due to post-war influence
 ”Advertising must contribute to the establishment of sound and healthy life of people”
 Unwritten rules due to cultural values (e.g. loss of face and collectivism)
INTERNATIONAL
REGULATION                                                                The European Union’s Unfair
                                                                         Commercial Practices Directive
                                                                  Bait advetising: very low amount of goods at low prices

European Union’s ”Dirty Dozen”                                    Fake ”free offers”
                                                                  Direct exhortations to children: trying hard to persuade kids

                                                                  False claims: Claims must be substantiated with proof
The International Chamber of Commerce  self-regulation not clear that the material is sponsored
                                                  Advertorials:
 ”duty to be decent, honest, legal, and truthful (soft issues)
 The U.S does not follow soft issues entirely                    Pyramid Schemes: Get others to join and receive free stuff

                                                                  Prize winning: ”You have won the right to buy”

                                                                  Consumer rights: General rigths do not come from the advertiser
                                                                  only
                                                                  Limited offers: falsely using the scarcity prinicples

                                                                  After-sales service should not be in available in 1 language only

                                                                  Inertia selling: Immediate payment for safe-keeping goods

                                                                  False guarantee: after-sales service limited to e.g. 1 country
EXAMPLE 1

”My kids are always on the go. That’s why at breakfast
it’s important to give them food that helps them going
througout their busy day – like Nutella... It’s made from
natural ingridients ... ”

Nutella (Ferrero USA, inc) had to pay $3 millon to consumers
who filed a claim
EXAMPLE 2

No use of cartoon
characters to sell
cigarettes (Master
settlement agreement)
EXAMPLE 3
            According to the FTC’s complaint, “Dannon
            claimed in nationwide advertising
            campaigns that DanActive helps prevent
            colds and flu, and that one daily serving of
            Activia relieves temporary irregularity and
            helps with “slow intestinal transit time.”

            (http://ftc.gov/opa/2010/12/dannon.shtm)


            “These types of misleading claims are
            enough to give consumers indigestion,” said
            FTC Chairman Jon Leibowitz. “Consumers
            want, and are entitled to, accurate
            information when it comes to their health.
            Companies like Dannon shouldn’t exaggerate
            the strength of scientific support for their
            products.”
CONCLUSION
More regulation  lower level of information
 Safer advertising claims

FTC possess a certain amount of power
 May increase if consumer protection becomes more important in the U.S

Significant global differences in regulation
 Should make advertisers aware that rules of regulation are not universal

Advertisers still make claims they cannot substantiate
 Nutella
 Dannon
CONSIDERATIONS
Uniting FTC with e.g. FDA and other regulatory bodies
 To ease administration processes and increase efficiency
 Further limit deceptive and misleading advertising

Consider the effects of regulations
 Boomerang-effect
  Increase in information content during less regulating times (Abernerthy and Franke, 1998)

Adopt ICC’s sense of social responsibility to improve power
 Decency, taste and public opinion

Further focus on Corporate Social Responsibility  less deceptive
advertising
SOURCES
Abernethy., A., M. and Franke., G., R. (1998): FTC Regulatory Activity and
the Information Content of Advertising
Frith., K., T. and Mueller., B. (2010): Advertising and Societies
FTC Act:
http://www.ftc.gov/ogc/FTC_Act_IncorporatingUS_SAFE_WEB_Act.pdf
FTC Guide for businesses: http://business.ftc.gov/
Product placement:
http://www.ftc.gov/os/closings/staff/050210productplacemen.pdf
Nutella health claim: http://www.cbsnews.com/8301-504763_162-57423319-
10391704/nutella-health-claims-net-$3.05-million-settlement-in-class-action-
lawsuit/
Dannon: http://ftc.gov/opa/2010/12/dannon.shtm

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Governmental regulations

  • 2. AGENDA Governmental regulation in U.S The Federal Trade Commission Guidelines Global differences International regulation Examples Conclusion Considerations for FTC
  • 3. GOVERNMENTAL REGULATION IN THE U.S Capitalist system  advocates freedom of speech  Regulating deceptive and illegal-product advertising Self-regulating industry seeks to:  Protect consumers against false advertising and protect their privacy  Protect legitimate advertisers from misleading competitors  Promote public acceptance of advertising as institution in the marketplace
  • 4. REGULATING BODIES Regulating bodies:  Federal Trade Commission – most empowered agency  Federal Communications Commission – TV and Radio  Food and Drug Administration
  • 5. FEDERAL TRADE COMMISSION (FTC) Pros of advertising: (Abernethy and Franke, 1998)  Brings information to consumers (educational effect)  Efficient information search increases economic performance Purpose:  Prohibit ”unfair methods of competition and unfair or deceptive acts or practices in commerce” (1998, p. 239)  Ostensible purpose: ”To raise the information content of factual advertising by penalizing firms engaged in false or deceptive advertising” (1998, p. 251)
  • 6. DEVELOPMENT OF THE FTC  1970:  The FTC was called "a self parody of bureaucracy, fat with cronyism, manipulated by agents of commercial predators, impervious to governmental and citizen monitoring” (Abernethy and Franke, 1998, p. 241) 1971 – 1981:  The FTC had to prove the advertiser’s claims were wrong/untrue  Increased regulations  Sought to increase the amount of information available to the consumer  Increased level of power
  • 7. DEVELOPMENT OF THE FTC 1982 – 1992:  Less advertising enforcements and regulations  Reagan believed the marketforces would punish the suppliers of false and misleading claims  Low staff morale and poor payment while working for FTC  Shallow dedication to consumer protection 1993 – Present  Belief in self-regulation, but stronger recognitition of FTC’s role and purpose Finding:  Times with more regulation lead to less information for the consumer  Safer advertising claims
  • 8. POWER OF THE FTC The FTC has the power to:  Require the advertiser to stop a deceptive/misleading campaign or claim  Enforce advertisers to pay large fines  Imprisonment if the advertiser refuse to cooperate  Require corrective advertising Unless:  The advertiser is able to prove/substantiate the promoted claim
  • 9. GENERAL GUIDELINES Availability:  The item must be in store unless ”for a limited time only”  Scarce products are used as bait Price:  It is not a discount if the product has not formerly been sold at a higher price  ”Market price $15, now $7.5” Content  How much of the package does the good make up?
  • 10. GENERAL GUIDELINES Size:  a statement should follow depiction of false sizes ”Get a free T-shirt with any jeans purchase” Usage of endorsers:  An expert may only endorse within the area of his/her expertise Product placement  Advertisers must disclose that the placement of their product is paid for
  • 11. GUIDELINES FOR CONTROVERSIAL PRODUCTS Alcohol:  Bottles must have a health warning  In CA, gifts/premiums are not allowed to be given when selling alcoholic beverages Cigarettes:  Master settlement agreement:  No billboard advertising  Disclose company research on health effects  No use of cartoon characters to sell cigarettes (Joe Camel)  No use of promotion targeted at people under 18  MPOWER:  Monitor, Protect, Offer, Warn, Enforce bans and Raise taxes
  • 12. GLOBAL DIFFERENCES UK  Ads should not mislead, cause harm, or offend (Frith and Mueller, 2010)  Commercials are pre-checked by authorties before launch  High level of governmental control Japan  Similar to the U.S due to post-war influence  ”Advertising must contribute to the establishment of sound and healthy life of people”  Unwritten rules due to cultural values (e.g. loss of face and collectivism)
  • 13. INTERNATIONAL REGULATION The European Union’s Unfair Commercial Practices Directive Bait advetising: very low amount of goods at low prices European Union’s ”Dirty Dozen” Fake ”free offers” Direct exhortations to children: trying hard to persuade kids False claims: Claims must be substantiated with proof The International Chamber of Commerce  self-regulation not clear that the material is sponsored Advertorials:  ”duty to be decent, honest, legal, and truthful (soft issues)  The U.S does not follow soft issues entirely Pyramid Schemes: Get others to join and receive free stuff Prize winning: ”You have won the right to buy” Consumer rights: General rigths do not come from the advertiser only Limited offers: falsely using the scarcity prinicples After-sales service should not be in available in 1 language only Inertia selling: Immediate payment for safe-keeping goods False guarantee: after-sales service limited to e.g. 1 country
  • 14. EXAMPLE 1 ”My kids are always on the go. That’s why at breakfast it’s important to give them food that helps them going througout their busy day – like Nutella... It’s made from natural ingridients ... ” Nutella (Ferrero USA, inc) had to pay $3 millon to consumers who filed a claim
  • 15. EXAMPLE 2 No use of cartoon characters to sell cigarettes (Master settlement agreement)
  • 16. EXAMPLE 3 According to the FTC’s complaint, “Dannon claimed in nationwide advertising campaigns that DanActive helps prevent colds and flu, and that one daily serving of Activia relieves temporary irregularity and helps with “slow intestinal transit time.” (http://ftc.gov/opa/2010/12/dannon.shtm) “These types of misleading claims are enough to give consumers indigestion,” said FTC Chairman Jon Leibowitz. “Consumers want, and are entitled to, accurate information when it comes to their health. Companies like Dannon shouldn’t exaggerate the strength of scientific support for their products.”
  • 17. CONCLUSION More regulation  lower level of information  Safer advertising claims FTC possess a certain amount of power  May increase if consumer protection becomes more important in the U.S Significant global differences in regulation  Should make advertisers aware that rules of regulation are not universal Advertisers still make claims they cannot substantiate  Nutella  Dannon
  • 18. CONSIDERATIONS Uniting FTC with e.g. FDA and other regulatory bodies  To ease administration processes and increase efficiency  Further limit deceptive and misleading advertising Consider the effects of regulations  Boomerang-effect  Increase in information content during less regulating times (Abernerthy and Franke, 1998) Adopt ICC’s sense of social responsibility to improve power  Decency, taste and public opinion Further focus on Corporate Social Responsibility  less deceptive advertising
  • 19. SOURCES Abernethy., A., M. and Franke., G., R. (1998): FTC Regulatory Activity and the Information Content of Advertising Frith., K., T. and Mueller., B. (2010): Advertising and Societies FTC Act: http://www.ftc.gov/ogc/FTC_Act_IncorporatingUS_SAFE_WEB_Act.pdf FTC Guide for businesses: http://business.ftc.gov/ Product placement: http://www.ftc.gov/os/closings/staff/050210productplacemen.pdf Nutella health claim: http://www.cbsnews.com/8301-504763_162-57423319- 10391704/nutella-health-claims-net-$3.05-million-settlement-in-class-action- lawsuit/ Dannon: http://ftc.gov/opa/2010/12/dannon.shtm