1. Rebecca Farmer
7111 Rockwood Dr. SW • Cedar Rapids, IA 52404 • 319-366-7392 • rlfarmer@mchsi.com
HIGHLIGHTS OF QUALIFICATIONS
 Six years of experience in personnel supervision, project management, and business
administration
 Over fourteen years of military experience as a commissioned officer in the U.S. Air Force
and Air Force Reserves
 Demonstrated ability to perform under pressure, improve process efficiency, and manage
budgetary priorities
 Strengths in written/oral communication, organization and follow-through, and finance
 Proficient in MS Office Suite, Visio, Epic Editor
EDUCATION
Kaplan University, Cedar Rapids, IA
 Bachelor of Science in Healthcare Administration, Jan 2015
University of Kentucky, Lexington, KY
 Bachelor of Arts in English, May 1983
RELEVANT COURSEWORK
Healthcare Policy and Economics, Operational Analysis and Quality Improvement, Strategic
Planning and Organizational Development for Healthcare, Organization/Management for
Healthcare, Finance for Healthcare, Leadership and Ethics in Healthcare, Information Technology
for Healthcare, Human Resources for Healthcare
PROFESSIONAL EXPERIENCE
Volunteer, Veteran’s Affairs Health Care System Iowa City, IA Mar 2014-Present
 Transport patients around hospital, ensuring prompt arrival at appointments
 Ferry biological samples to appropriate destinations for lab work
 Pick up prescription medication for patients and document all transactions
 Assist staff as needed throughout medical center
 Work with a broad spectrum of individuals with diverse skills sets/experience to achieve
success
Selling Supervisor, Younkers Department Store Cedar Rapids, IA Mar 2012-Sept 2013
 Resolved higher-level customer concerns through negotiation and conflict management and
addressed sensitive issues with professionalism
 Collected and analyzed data to present quarterly and annual reports to management
 Supervised a team of 25 sales associates to achieve store’s sales and profit objectives
 Coached team members on ways to provide clients a “customer first” experience
 Managerial duties: handling inventory/supply issues, organizing staff schedules
Senior Project Manager/Senior Technical Writer, Rockwell Collins, Inc. Cedar Rapids, IA
Full-time Jan 1998-Mar 2011
 Continually interacted with customers and members of various teams to determine scope of
projects and ensure they stay within constraints of schedule and budget
 Negotiated bids for vendor services with contracts worth over $2M
 Improved planning processes to shorten cycle time while maintaining focus on quality
 Designed tracking tool to capture and track workflow processes and measure performance
outcomes
 Performed root-cause analyses on process variances and proposed possible solutions
 Created visual tool to make scheduled work visible to all team members and identify
gaps/overloads, thus resolving human resource issues
 Increased value of technical manuals by standardizing content and format for client
U.S. Air Force Reserves/U.S. Air Force
InstructorNavigator/Navigator Full-time Aug 1983-Jul 1999
 Instructed students in aircraft systems, processes, and emergency procedures

2. Rebecca Farmer
7111 Rockwood Dr. SW • Cedar Rapids, IA 52404 • 319-366-7392 • rlfarmer@mchsi.com
 Evaluated navigators in following established procedures, standards, and regulations for aircraft
operations
 Worked as staff officer at the group and wing level, specialized in planning special operations
missions
 Conducted aircraft operations in accordance with established procedures, standards, and
regulations