Business Services: Global Industry Overview

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Business Services: Global Industry Overview
Published on February 2010

Report Summary

The Business Services: Global Industry Overview is an essential resource for top-level data and analysis covering the Global
Business Services industry. It includes detailed data on market size and segmentation, textual analysis of the key trends and
competitive landscape, and profiles of the leading companies. This incisive report provides expert analysis with distinct chapters for
Accountancy, Advertising, Commercial Printing, Data Processing & Outsourced Services, Distributors, Employment Services,
Environmental & Facilities Services, Human Resource & Employment Services, IT Consulting & Other Services, Legal Services,
Management & Marketing Consultancy, Office Services & Supplies and Real Estate Management & Development

Scope of the Report

* Contains an executive summary and data on value, volume and segmentation for Accountancy, Advertising, Commercial Printing,
Data Processing & Outsourced Services, Distributors, Employment Services, Environmental & Facilities Services, Human Resource &
Employment Services, IT Consulting & Other Services, Legal Services, Management & Marketing Consultancy, Office Services &
Supplies and Real Estate Management & Development

* Provides textual analysis of the industry's prospects, competitive landscape and profiles of the leading companies

* Incorporates in-depth five forces competitive environment analysis and scorecards

* Includes five-year forecasts for Accountancy, Advertising, Commercial Printing, Data Processing & Outsourced Services,
Distributors, Employment Services, Environmental & Facilities Services, Human Resource & Employment Services, IT Consulting &
Other Services, Legal Services, Management & Marketing Consultancy, Office Services & Supplies and Real Estate Management &
Development

Highlights

* The global advertising industry generated total revenues of $90.8 billion in 2008, representing a compound annual growth rate
(CAGR) of 4.8% for the period spanning 2004-2008.

* The global legal services market generated total revenues of $581 billion in 2008, representing a compound annual growth rate
(CAGR) of 5% for the period spanning 2004-2008.

* The global accountancy market generated total revenues of $268 billion in 2008, representing a compound annual growth rate

* The global employment services market generated total revenues of $418 billion in 2008, representing a compound annual growth
rate (CAGR) of 6.6% for the period spanning 2004-2008.

* The global management & marketing consultancy market generated total revenues of $315.3 billion in 2008, representing a
compound annual growth rate (CAGR) of 7.3% for the period spanning 2004-2008.

Business Services: Global Industry Overview Page 1/9


* The global office services & supplies market generated total revenues of $181.9 billion in 2008, representing a compound annual
growth rate (CAGR) of 2.9% for the period spanning 2004-2008.

* The global data processing and outsourced services market generated total revenues of $556 billion in 2008, representing a

* After a period of steady growth, the global IT consulting and other services market experienced a significant decrease in growth in
2008.

* The global real estate management and development industry generated total revenues of $501.6 billion in 2008, representing a

* The global commercial printing market generated total revenues of $401.1 billion in 2008, representing a compound annual growth
rate (CAGR) of 2.4% for the period spanning 2004-2008.

* The global distributors sector generated total revenues of $647.3 billion in 2008, representing a compound annual growth rate

* The global environmental and facilities services market generated total revenues of $227.1 billion in 2008, representing a compound
annual growth rate (CAGR) of 3% for the period spanning 2004-2008.

* The global human resources and employment services market generated total revenues of $431.8 billion in 2008, representing a

Why you should buy this report

* Spot future trends and developments

* Inform your business decisions

* Add weight to presentations and marketing materials

* Save time carrying out entry-level research

Table of Content

TABLE OF CONTENTS
CHAPTER 1 GLOBAL ACCOUNTANCY 17
1.1 Market Overview 17
1.2 Market Value 19
1.3 Market Segmentation I 20
1.4 Market Segmentation II 21
1.5 Five Forces Analysis 22
1.6 Market Forecasts 28
CHAPTER 2 GLOBAL ADVERTISING 29
2.2 Market Value 31



2.5 Market Share 34
2.7 Distribution 44
CHAPTER 3 GLOBAL DATA PROCESSING & OUTSOURCED SERVICES 46
3.2 Market Value 48
3.5 Market Share 51
CHAPTER 4 GLOBAL DISTRIBUTORS 60
4.2 Market Value 62
4.5 Market Share 65
CHAPTER 5 GLOBAL EMPLOYMENT SERVICES 73
5.2 Market Value 75
CHAPTER 6 GLOBAL ENVIRONMENTAL & FACILITIES SERVICES 85
6.2 Market Value 87
6.5 Market Share 90
CHAPTER 7 GLOBAL IT CONSULTING & OTHER SERVICES 100
7.2 Market Value 102
7.5 Market Share 105
CHAPTER 8 GLOBAL LEGAL SERVICES 113
8.3 Market Volume 116
8.4 Market Segmentation 117



CHAPTER 9 GLOBAL MANAGEMENT & MARKETING CONSULTANCY 126
CHAPTER 10 GLOBAL OFFICE SERVICES & SUPPLIES 138
CHAPTER 11 APPENDIX 150
11.1 Data Research Methodology 150

LIST OF TABLES
Table 1: Global Accountancy Market Value: $ billion, 2003-2007 19
Table 2: Global Accountancy Market Segmentation I: % Share, by Value, 2007 20
Table 3: Global Accountancy Market Segmentation II: % Share, by Value, 2007 21
Table 4: Global Accountancy Market Value Forecast: $ billion, 2007-2012 28
Table 5: Global Advertising Market Value: $ billion, 2003-2007 31
Table 6: Global Advertising Market Segmentation I: % Share, by Value, 2007 32
Table 7: Global Advertising Market Segmentation II: % Share, by Value, 2007 33
Table 8: Global Advertising Market Share: % Share, by Value, 2007 34
Table 9: Global Advertising Distribution: % Share, by Value, 2007 44
Table 10: Global Advertising Market Value Forecast: $ billion, 2007-2012 45
Table 11: Global Data Processing & Outsourced Services Market Value: $ billion, 2004-2008 48
Table 12: Global Data Processing & Outsourced Services Market Segmentation I: % Share, by Value, 2008 49
Table 13: Global Data Processing & Outsourced Services Market Segmentation II: % Share, by Value, 2008 50
Table 14: Global Data Processing & Outsourced Services Market Share: % Share, by Value, 2008 51
Table 15: Global Data Processing & Outsourced Services Market Value Forecast: $ billion, 2008-2013 59
Table 16: Global Distributors Sector Value: $ billion, 2004-2008 62
Table 17: Global Distributors Sector Segmentation I: % Share, by Value, 2008 63
Table 18: Global Distributors Sector Segmentation II: % Share, by Value, 2008 64
Table 19: Global Distributors Sector Share: % Share, by Volume, 2008 65
Table 20: Global Distributors Sector Value Forecast: $ billion, 2008-2013 72
Table 21: Global Employment Services Market Value: $ billion, 2003-2007 75
Table 22: Global Employment Services Market Segmentation I: % Share, by Value, 2007 76
Table 23: Global Employment Services Market Segmentation II: % Share, by Value, 2007 77
Table 24: Global Employment Services Market Value Forecast: $ billion, 2007-2012 84
Table 25: Global Environmental & Facilities Services Market Value: $ billion, 2004-2008 87
Table 26: Global Environmental & Facilities Services Market Segmentation I: % Share, by Value, 2008 88
Table 27: Global Environmental & Facilities Services Market Segmentation II: % Share, by Value, 2008 89
Table 28: Global Environmental & Facilities Services Market Share: % Share, by Value, 2008 90
Table 29: Global Environmental & Facilities Services Market Value Forecast: $ billion, 2008-2013 99



Table 30: Global IT Consulting & Other Services Market Value: $ billion, 2004-2008 102
Table 31: Global IT Consulting & Other Services Market Segmentation I: % Share, by Value, 2008 103
Table 32: Global IT Consulting & Other Services Market Segmentation II: % Share, by Value, 2008 104
Table 33: Global IT Consulting & Other Services Market Share: % Share, by Value, 2008 105
Table 34: Global IT Consulting & Other Services Market Value Forecast: $ billion, 2008-2013 112
Table 35: Global Legal Services Market Value: $ billion, 2003-2007 115
Table 36: Global Legal Services Market Volume: Legal Professionals thousand, 2003-2007 116
Table 37: Global Legal Services Market Segmentation: % Share, by Value, 2007 117
Table 38: Global Legal Services Market Value Forecast: $ billion, 2007-2012 124
Table 39: Global Legal Services Market Volume Forecast: Legal Professionals thousand, 2007-2012 125
Table 40: Global Management & Marketing Consultancy Market Value: $ billion, 2003-2007 128
Table 41: Global Management & Marketing Consultancy Market Segmentation I: % Share, by Value, 2007 129
Table 42: Global Management & Marketing Consultancy Market Segmentation II: % Share, by Value, 2007 130
Table 43: Global Management & Marketing Consultancy Market Value Forecast: $ billion, 2007-2012 137
Table 44: Global Office Services & Supplies Market Value: $ billion, 2004-2008 140
Table 45: Global Office Services & Supplies Market Segmentation I: % Share, by Value, 2008 141
Table 46: Global Office Services & Supplies Market Segmentation II: % Share, by Value, 2008 142
Table 47: Global Office Services & Supplies Market Value Forecast: $ billion, 2008-2013 149

LIST OF FIGURES
Figure 1: Global Accountancy Market Value: $ billion, 2003-2007 19
Figure 2: Global Accountancy Market Segmentation I: % Share, by Value, 2007 20
Figure 3: Global Accountancy Market Segmentation II: % Share, by Value, 2007 21
Figure 4: Forces Driving Competition in the Global Accountancy Market, 2007 22
Figure 5: Drivers of Buyer Power in the Global Accountancy Market, 2007 23
Figure 6: Drivers of Supplier Power in the Global Accountancy Market, 2007 24
Figure 7: Factors Influencing the Likelihood of New Entrants in the Global Accountancy Market, 2007 25
Figure 8: Factors Influencing the Threat of Substitutes in the Global Accountancy Market, 2007 26
Figure 9: Drivers of Degree of Rivalry in the Global Accountancy Market, 2007 27
Figure 10: Global Accountancy Market Value Forecast: $ billion, 2007-2012 28
Figure 11: Global Advertising Market Value: $ billion, 2003-2007 31
Figure 12: Global Advertising Market Segmentation I: % Share, by Value, 2007 32
Figure 13: Global Advertising Market Segmentation II: % Share, by Value, 2007 33
Figure 14: Global Advertising Market Share: % Share, by Value, 2007 34
Figure 15: Forces Driving Competition in the Global Advertising Market, 2007 35
Figure 16: Drivers of Buyer Power in the Global Advertising Market, 2007 36
Figure 17: Drivers of Supplier Power in the Global Advertising Market, 2007 38
Figure 18: Factors Influencing the Likelihood of New Entrants in the Global Advertising Market, 2007 39
Figure 19: Factors Influencing the Threat of Substitutes in the Global Advertising Market, 2007 41
Figure 20: Drivers of Degree of Rivalry in the Global Advertising Market, 2007 42
Figure 21: Global Advertising Distribution: % Share, by Value, 2007 44
Figure 22: Global Advertising Market Value Forecast: $ billion, 2007-2012 45
Figure 23: Global Data Processing & Outsourced Services Market Value: $ billion, 2004-2008 48
Figure 24: Global Data Processing & Outsourced Services Market Segmentation I: % Share, by Value, 2008 49
Figure 25: Global Data Processing & Outsourced Services Market Segmentation II: % Share, by Value, 2008 50
Figure 26: Global Data Processing & Outsourced Services Market Share: % Share, by Value, 2008 51
Figure 27: Forces Driving Competition in the Global Data Processing & Outsourced Services Market, 2008 52
Figure 28: Drivers of Buyer Power in the Global Data Processing & Outsourced Services Market, 2008 53
Figure 29: Drivers of Supplier Power in the Global Data Processing & Outsourced Services Market, 2008 54



Figure 30: Factors Influencing the Likelihood of New Entrants in the Global Data Processing & Outsourced Services Market, 2008 55
Figure 31: Factors Influencing the Threat of Substitutes in the Global Data Processing & Outsourced Services Market, 2008 57
Figure 32: Drivers of Degree of Rivalry in the Global Data Processing & Outsourced Services Market, 2008 58
Figure 33: Global Data Processing & Outsourced Services Market Value Forecast: $ billion, 2008-2013 59
Figure 34: Global Distributors Sector Value: $ billion, 2004-2008 62
Figure 35: Global Distributors Sector Segmentation I: % Share, by Value, 2008 63
Figure 36: Global Distributors Sector Segmentation II: % Share, by Value, 2008 64
Figure 37: Global Distributors Sector Share: % Share, by Volume, 2008 65
Figure 38: Forces Driving Competition in the Global Distributors Sector, 2008 66
Figure 39: Drivers of Buyer Power in the Global Distributors Sector, 2008 67
Figure 40: Drivers of Supplier Power in the Global Distributors Sector, 2008 68
Figure 41: Factors Influencing the Likelihood of New Entrants in the Global Distributors Sector, 2008 69
Figure 42: Factors Influencing the Threat of Substitutes in the Global Distributors Sector, 2008 70
Figure 43: Drivers of Degree of Rivalry in the Global Distributors Sector, 2008 71
Figure 44: Global Distributors Sector Value Forecast: $ billion, 2008-2013 72
Figure 45: Global Employment Services Market Value: $ billion, 2003-2007 75
Figure 46: Global Employment Services Market Segmentation I: % Share, by Value, 2007 76
Figure 47: Global Employment Services Market Segmentation II: % Share, by Value, 2007 77
Figure 48: Forces Driving Competition in the Global Employment Services Market, 2007 78
Figure 49: Drivers of Buyer Power in the Global Employment Services Market, 2007 79
Figure 50: Drivers of Supplier Power in the Global Employment Services Market, 2007 80
Figure 51: Factors Influencing the Likelihood of New Entrants in the Global Employment Services Market, 2007 81
Figure 52: Factors Influencing the Threat of Substitutes in the Global Employment Services Market, 2007 82
Figure 53: Drivers of Degree of Rivalry in the Global Employment Services Market, 2007 83
Figure 54: Global Employment Services Market Value Forecast: $ billion, 2007-2012 84
Figure 55: Global Environmental & Facilities Services Market Value: $ billion, 2004-2008 87
Figure 56: Global Environmental & Facilities Services Market Segmentation I: % Share, by Value, 2008 88
Figure 57: Global Environmental & Facilities Services Market Segmentation II: % Share, by Value, 2008 89
Figure 58: Global Environmental & Facilities Services Market Share: % Share, by Value, 2008 90
Figure 59: Forces Driving Competition in the Global Environmental & Facilities Services Market, 2008 91
Figure 60: Drivers of Buyer Power in the Global Environmental & Facilities Services Market, 2008 93
Figure 61: Drivers of Supplier Power in the Global Environmental & Facilities Services Market, 2008 94
Figure 62: Factors Influencing the Likelihood of New Entrants in the Global Environmental & Facilities Services Market, 2008 95
Figure 63: Factors Influencing the Threat of Substitutes in the Global Environmental & Facilities Services Market, 2008 97
Figure 64: Drivers of Degree of Rivalry in the Global Environmental & Facilities Services Market, 2008 98
Figure 65: Global Environmental & Facilities Services Market Value Forecast: $ billion, 2008-2013 99
Figure 66: Global IT Consulting & Other Services Market Value: $ billion, 2004-2008 102
Figure 67: Global IT Consulting & Other Services Market Segmentation I: % Share, by Value, 2008 103
Figure 68: Global IT Consulting & Other Services Market Segmentation II: % Share, by Value, 2008 104
Figure 69: Global IT Consulting & Other Services Market Share: % Share, by Value, 2008 105
Figure 70: Forces Driving Competition in the Global IT Consulting & Other Services Market, 2008 106
Figure 71: Drivers of Buyer Power in the Global IT Consulting & Other Services Market, 2008 107
Figure 72: Drivers of Supplier Power in the Global IT Consulting & Other Services Market, 2008 108
Figure 73: Factors Influencing the Likelihood of New Entrants in the Global IT Consulting & Other Services Market, 2008 109
Figure 74: Factors Influencing the Threat of Substitutes in the Global IT Consulting & Other Services Market, 2008 110
Figure 75: Drivers of Degree of Rivalry in the Global IT Consulting & Other Services Market, 2008 111
Figure 76: Global IT Consulting & Other Services Market Value Forecast: $ billion, 2008-2013 112
Figure 77: Global Legal Services Market Value: $ billion, 2003-2007 115
Figure 78: Global Legal Services Market Volume: Legal Professionals thousand, 2003-2007 116
Figure 79: Global Legal Services Market Segmentation: % Share, by Value, 2007 117



Figure 80: Forces Driving Competition in the Global Legal Services Market, 2007 118
Figure 81: Drivers of Buyer Power in the Global Legal Services Market, 2007 119
Figure 82: Drivers of Supplier Power in the Global Legal Services Market, 2007 120
Figure 83: Factors Influencing the Likelihood of New Entrants in the Global Legal Services Market, 2007 121
Figure 84: Factors Influencing the Threat of Substitutes in the Global Legal Services Market, 2007 122
Figure 85: Drivers of Degree of Rivalry in the Global Legal Services Market, 2007 123
Figure 86: Global Legal Services Market Value Forecast: $ billion, 2007-2012 124
Figure 87: Global Legal Services Market Volume Forecast: Legal Professionals thousand, 2007-2012 125
Figure 88: Global Management & Marketing Consultancy Market Value: $ billion, 2003-2007 128
Figure 89: Global Management & Marketing Consultancy Market Segmentation I: % Share, by Value, 2007 129
Figure 90: Global Management & Marketing Consultancy Market Segmentation II: % Share, by Value, 2007 130
Figure 91: Forces Driving Competition in the Global Management & Marketing Consultancy Market, 2007 131
Figure 92: Drivers of Buyer Power in the Global Management & Marketing Consultancy Market, 2007 132
Figure 93: Drivers of Supplier Power in the Global Management & Marketing Consultancy Market, 2007 133
Figure 94: Factors Influencing the Likelihood of New Entrants in the Global Management & Marketing Consultancy Market, 2007 134
Figure 95: Factors Influencing the Threat of Substitutes in the Global Management & Marketing Consultancy Market, 2007 135
Figure 96: Drivers of Degree of Rivalry in the Global Management & Marketing Consultancy Market, 2007 136
Figure 97: Global Management & Marketing Consultancy Market Value Forecast: $ billion, 2007-2012 137
Figure 98: Global Office Services & Supplies Market Value: $ billion, 2004-2008 140
Figure 99: Global Office Services & Supplies Market Segmentation I: % Share, by Value, 2008 141
Figure 100: Global Office Services & Supplies Market Segmentation II: % Share, by Value, 2008 142
Figure 101: Forces Driving Competition in the Global Office Services & Supplies Market, 2008 143
Figure 102: Drivers of Buyer Power in the Global Office Services & Supplies Market, 2008 144
Figure 103: Drivers of Supplier Power in the Global Office Services & Supplies Market, 2008 145
Figure 104: Factors Influencing the Likelihood of New Entrants in the Global Office Services & Supplies Market, 2008 146
Figure 105: Factors Influencing the Threat of Substitutes in the Global Office Services & Supplies Market, 2008 147
Figure 106: Drivers of Degree of Rivalry in the Global Office Services & Supplies Market, 2008 148
Figure 107: Global Office Services & Supplies Market Value Forecast: $ billion, 2008-2013 149



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